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BSI Corporate Benefits

<div>At BSI, we are dedicated to providing exceptional service to our clients. As a rapidly growing firm, we pride ourselves on advocating for our clients on both a human and financial level. Our team is expanding, and we are looking for a passionate and dedicated Account Manager to join us on this exciting journey.
Award-Winning Culture, Expertise, and Service Excellence<ul><li>
Inc. Best in Business - (2022)</li><li>
The Chamber Business of the Year - (2022)</li><li>
Lehigh Valley Community Service Award PICPALifepath - (2020)</li><li>
Inc. Best Workplaces - (2021 - Present)</li><li>
Lehigh Valley Business Fastest Growing Companies - (2014 - Present)</li><li>
Who's Who in Business - (2021 - Present)</li><li>
Inc. 5000 Fastest Growing Privately Held Company - (20202021)</li><li>
Lehigh Valley Business Best Benefits Consulting Firm - (2017 - Present)</li></ul>
What You'll Do
As an Account Manager, you will play a key role in supporting BSI's strategic, large-segment clients by serving as the primary HR-level contact and trusted advisor for benefits administration and client service. Working closely with the Account Director, you will provide high-level support, problem-solving, and strategic guidance while delivering an exceptional client experience.
Key responsibilities include:<ul><li>
Serve as the primary point of contact for HR leaders across an assigned book of business, ensuring responsive, proactive, and high-quality service</li><li>
Partner closely with the Account Director to support strategic client relationships and act as a backup when needed</li><li>
Prepare, update, and help present client-facing materials, including pre-renewal, renewal, year-end review, multi-year planning, and open enrollment presentations</li><li>
Support and help manage the strategic renewal process for assigned clients</li><li>
Lead and conduct open enrollment meetings, both in person and virtually</li><li>
Oversee day-to-day benefits administration, client communications, and delegation of service needs</li><li>
Conduct educational and wellness-related meetings for clients and their employees</li><li>
Gather and compile client data to support RFPs and new business initiatives</li><li>
Manage carrier setup, EDI file feeds, and monitor carrier discrepancy reports</li><li>
Review and reconcile client billing statements</li><li>
Serve as the point person for client compliance activities, including 5500 filings, 1095 reporting, Medicare Part D, PCORI, and other regulatory requirements</li><li>
Track compliance timelines, deadlines, and required notifications while staying current on regulatory changes</li><li>
Support the mentoring and training of Client Service Coordinators, when applicable</li><li>
Participate in new business presentations as needed</li><li>
Collaborate with internal teams and support other departments or special projects as required</li><li>
Travel to client locations to support meetings and on-site needs, including occasional overnight travel</li></ul>
What You Need to Thrive in This Role<ul><li>
Bachelor's degree in Business, Communications, or a related field</li><li>
2&ndash;3 years of experience in health insurance, employee benefits, or a related industry</li><li>
Life, Accident, and Health insurance license, or the ability to obtain and maintain licensure within 6 months of employment</li><li>
Strong understanding of health insurance plans, Health Savings Accounts (HSAs), and benefits administration</li><li>
Experience reading, interpreting, and analyzing insurance carrier reports</li><li>
Excellent written and verbal communication skills, with the ability to present professionally in person, virtually, and in writing</li><li>
Exceptional active listening skills and a client-first mindset</li><li>
Strong problem-solving abilities and comfort managing multiple priorities in a fast-paced environment</li><li>
Highly organized with the ability to prioritize tasks and meet deadlines</li><li>
Proficiency in Microsoft Office and Google Workspace</li><li>
Prior experience with Salesforce or similar CRM/client tracking systems preferred (or ability to quickly become proficient)</li><li>
Ability to build rapport and maintain strong relationships with clients and carrier partners</li><li>
Willingness and ability to travel to client locations and occasionally work outside standard business hours</li><li>
Bilingual candidates (English/Spanish) are encouraged to apply; bilingual proficiency is a plus but not required.</li></ul>
What We Offer You
BSI engages in an employee-first approach as part of our team-oriented and supportive culture. We offer a variety of benefits and perks, including:<ul><li>
Comprehensive medical, dental, and vision benefits</li><li>
Employer-paid STD, LTD, and life insurance; voluntary supplemental life and AD&amp;D insurance options provided.</li><li>
Telemedicine and employee wellness program</li><li>
401k plan with generous company match
</li><li>Profit sharing plan</li><li>
Tuition assistance and student loan repayment benefits</li><li>
Generous PTO plan and paid holidays (including your birthday!)</li><li>
Hybrid work model</li><li>
Free coffee/tea at the local coffee shop located by our office</li><li>
Healthy snacks in the office</li><li>
Summer Flex Fridays</li><li>
Fun, team-spirited work environment with company events, cultural activities, and team bonding</li></ul></div>

Account Manager - Employee Benefits

Join BSI Corporate Benefits and explore 1   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

BSI Corporate Benefits

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Account Manager - Employee Benefits