Qureos Mentor

BTI Solutions

<div><div><div><div><div><div><div><div><div><h1 class="jobSectionHeader"><b>Why work with us?</b></h1><p></p><h1 class="jobSectionHeader"><b>
Proven people.</b></h1><div></div><div><p>
Everyone on our team has earned a CPC (Certified Personnel Consultant) or CTS (Certified Temporary Staffing Specialist) accreditation from the National Association of Personnel Services. We are experts at staffing and recruiting with more than 16 years of experience serving employers.</p><p></p><h1 class="jobSectionHeader"><b>
Proven process.</b></h1><div></div><div><p>
Our approach to staffing isn&rsquo;t just a little bit different; it&rsquo;s a whole different ball game. While most staffing firms emphasize transactional services (taking and filling job orders), BTI Solutions focuses on providing more strategic solutions.</p><p>
By acting as workforce consultants, we are able to find innovative and intelligent strategies for improving productivity, meeting project deadlines, improving hiring quality, decreasing turnover, and reducing total labor costs.</p><p>
Our recruiting and candidate assessment process assures the highest quality matches between job seeker and employer, so you will get people who not only have the right qualifications but who also have the appropriate personality fit for your organization.</p><p></p><h1 class="jobSectionHeader"><b>
Proven results.</b></h1><div><p>
More than anything, the biggest difference with BTI Solutions is the one that matters most: bottom-line results.</p><ul><li><b>
95% client satisfaction rate</b> &ndash; measures client satisfaction vs. expectations.</li><li>
Our <b>clients have worked with us for over 10 years</b>, on average.</li><li>
BTI Solutions counts <b>4 Global Telecommunication companies as clients.</b></li><li><b>
Client referrals</b> are BTI Solutions&rsquo; <b>largest source of new clients.</b></li><li><b>
Google Review 4.4, Facebook Review 4.8</b></li></ul></div></div></div></div></div></div></div></div></div></div></div><p></p>
Supply Chain Analyst (Excel, ERP, Data Analytics) AO7177007<div>
Top skills;<br>
1) Data Analytic<br>
2) Excel<br>
3) ERP system<br>
<br>
Schedule: Fully onsite<br>
<br>
KEY RESPONSIBILITES/REQUIREMENTS:<br>
<br>
Key Responsibilities<br>
<ul><li>This role is responsible for ensuring product availability to meet forecasted demand by account, receiving order based on allocation, and delivering to customer on time</li><li>Manage and operate weekly demand forecast by SKU/site level and provide customer order commitment and update top-line forecast to secure short-term (6 months) supply</li><li>Collaborate with Product Management, Business Management, Sales, and Operations teams to understand new product launches, promotions, and other events impacting demand and adjust forecasts accordingly</li><li>Track weekly order received by customer and process and manage customer order to meet on time delivery</li><li>Coordinate with HQ/factory to ensure optimal production scheduling and supplier management to meet demand requirements</li><li>Monitor sales order receiving and shipping process to secure monthly sales targets</li><li>Provide regular updates and recommendations to senior management on demand, inventory, and supply chain performance</li><li>Analyze and publish weekly/Daily report</li></ul><br>
Qualifications<br>
<ul><li>Minimum of +2 year experience in Supply Chain / forecast management /demand planning / operation experience</li><li>In-depth knowledge of Supply chain operations and processes</li><li>Willingness to take ownership and work in a collaborative environment</li><li>Strong analytical skills with a natural &ldquo;intellectual curiosity&rdquo;</li><li>Good presentation skills and the ability to articulate insights from analyses</li><li>Positive attitude and willingness to adapt</li><li>In-depth Excel skills, SAP, tableau, Alteryx is preferre</li></ul></div></div>

Supply Chain Analyst (Excel, ERP, Data Analytics) AO7177007

<div><div><div><div><div><div><div><div><div><h1 class="jobSectionHeader"><b>Why work with us?</b></h1><p></p><h1 class="jobSectionHeader"><b>
Proven people.</b></h1><div></div><div><p>
Everyone on our team has earned a CPC (Certified Personnel Consultant) or CTS (Certified Temporary Staffing Specialist) accreditation from the National Association of Personnel Services. We are experts at staffing and recruiting with more than 16 years of experience serving employers.</p><p></p><h1 class="jobSectionHeader"><b>
Proven process.</b></h1><div></div><div><p>
Our approach to staffing isn&rsquo;t just a little bit different; it&rsquo;s a whole different ball game. While most staffing firms emphasize transactional services (taking and filling job orders), BTI Solutions focuses on providing more strategic solutions.</p><p>
By acting as workforce consultants, we are able to find innovative and intelligent strategies for improving productivity, meeting project deadlines, improving hiring quality, decreasing turnover, and reducing total labor costs.</p><p>
Our recruiting and candidate assessment process assures the highest quality matches between job seeker and employer, so you will get people who not only have the right qualifications but who also have the appropriate personality fit for your organization.</p><p></p><h1 class="jobSectionHeader"><b>
Proven results.</b></h1><div><p>
More than anything, the biggest difference with BTI Solutions is the one that matters most: bottom-line results.</p><ul><li><b>
95% client satisfaction rate</b> &ndash; measures client satisfaction vs. expectations.</li><li>
Our <b>clients have worked with us for over 10 years</b>, on average.</li><li>
BTI Solutions counts <b>4 Global Telecommunication companies as clients.</b></li><li><b>
Client referrals</b> are BTI Solutions&rsquo; <b>largest source of new clients.</b></li><li><b>
Google Review 4.4, Facebook Review 4.8</b></li></ul></div></div></div></div></div></div></div></div></div></div></div><p></p>
Sr. UI/UX Designer<p><b>
Responsibilities</b></p><ul><li><b>
User Research &amp; Testing</b>: Conducting interviews, surveys, and usability tests to understand user pain points and validate designs.</li><li><b>
Interaction Design &amp; Architecture</b>: Creating user flows, sitemaps, and wireframes to structure the user journey</li><li><b>
Visual Design (UI)</b>: Producing high-fidelity mockups, defining typography, color palettes, and interface elements (buttons, menus).</li><li><b>
Prototyping &amp; Iteration</b>: Building interactive prototypes to demonstrate functionality and iterating based on feedback.</li><li><b>
Collaboration</b>: Working with developers and product managers to ensure technical feasibility and smooth handoff.</li><li><b>
Design System Maintenance</b>: Ensuring visual consistency and accessibility standards are met across all products.</li><li><b>
Content Implementation</b>: Uploading, editing, and formatting text, images, and video content using Content Management Systems (CMS) or publishing tools.</li><li><b>
Design &amp; UI Optimization</b>: Applying established design systems to create and update UI elements like layouts, buttons, and typography for web, mobile, or e-reader platforms.</li><li><b>
UX Enhancement</b>: Identifying, troubleshooting, and resolving user experience issues, ensuring accessibility (e.g., WCAG standards), and improving usability.</li><li><b>
Brand &amp; Style Management</b>: Ensuring all published content adheres to brand guidelines, tone, and editorial style.</li></ul><p></p><p><b>
Requirements</b></p><ul><li>
A bachelor&rsquo;s degree in computer science or related fields.</li><li>
+10 years of UI/UX design and publishing experience.</li><li>
Proficiency in HTML, CSS, iOS, Android, Design Systems, and Adobe Creative Suite.</li><li>
Must have design and publishing experience in the Lego Framework.</li><li>
Knowledge of publishing workflows, e-book formats (EPUB), or web content best practices.</li><li>
A strong eye for visual layout, typography, and color theory.</li><li>
Exceptional analytical and conceptual thinking skills.</li><li>
The ability to influence stakeholders and work closely with them to determine acceptable solutions.</li><li>
Ability to work across teams and maintain consistent messaging.</li><li>
Excellent documentation skills.</li><li>
Experience creating detailed reports and giving presentations.</li><li>
Competency in Microsoft applications, including Word, Excel, and Outlook.</li><li>
Excellent planning, organizational, and time management skills.</li><li>
A history of leading and supporting successful projects.</li><li>
Korean and English bilingual highly preferred</li></ul></div>

Sr. UI/UX Designer

<div><div><div><div><div><div><div><div><div><h1 class="jobSectionHeader"><b>Why work with us?</b></h1><p></p><h1 class="jobSectionHeader"><b>
Proven people.</b></h1><div></div><div><p>
Everyone on our team has earned a CPC (Certified Personnel Consultant) or CTS (Certified Temporary Staffing Specialist) accreditation from the National Association of Personnel Services. We are experts at staffing and recruiting with more than 16 years of experience serving employers.</p><p></p><h1 class="jobSectionHeader"><b>
Proven process.</b></h1><div></div><div><p>
Our approach to staffing isn&rsquo;t just a little bit different; it&rsquo;s a whole different ball game. While most staffing firms emphasize transactional services (taking and filling job orders), BTI Solutions focuses on providing more strategic solutions.</p><p>
By acting as workforce consultants, we are able to find innovative and intelligent strategies for improving productivity, meeting project deadlines, improving hiring quality, decreasing turnover, and reducing total labor costs.</p><p>
Our recruiting and candidate assessment process assures the highest quality matches between job seeker and employer, so you will get people who not only have the right qualifications but who also have the appropriate personality fit for your organization.</p><p></p><h1 class="jobSectionHeader"><b>
Proven results.</b></h1><div><p>
More than anything, the biggest difference with BTI Solutions is the one that matters most: bottom-line results.</p><ul><li><b>
95% client satisfaction rate</b> &ndash; measures client satisfaction vs. expectations.</li><li>
Our <b>clients have worked with us for over 10 years</b>, on average.</li><li>
BTI Solutions counts <b>4 Global Telecommunication companies as clients.</b></li><li><b>
Client referrals</b> are BTI Solutions&rsquo; <b>largest source of new clients.</b></li><li><b>
Google Review 4.4, Facebook Review 4.8</b></li></ul></div></div></div></div></div></div></div></div></div></div></div><p></p>
Sr. Gen AI Engineer<p><b>
What You&rsquo;ll Do</b></p><ul><li>
Design and develop algorithms for generative models using deep learning techniques</li><li>
Design and build <b>LLM-powered applications</b> for internal and/or customer-facing use cases</li><li>
Develop and productionize <b>RAG pipelines</b> using enterprise data sources, vector databases, and retrieval systems</li><li>
Build and optimize <b>AI agents / agentic workflows</b> for task automation, reasoning, and orchestration</li><li>
Integrate model providers such as <b>OpenAI, Anthropic, Azure OpenAI, AWS Bedrock</b>, and open-source models where appropriate</li><li>
Create robust <b>evaluation frameworks</b> for response quality, factuality, latency, safety, and reliability</li><li>
Implement <b>prompt engineering</b>, structured outputs, tool calling, and model optimization strategies</li><li>
Deploy scalable AI services to cloud environments using modern software engineering and MLOps practices</li><li>
Build monitoring, observability, and feedback loops for model and application performance in production</li><li>
Establish and maintain <b>guardrails</b>, responsible AI practices, and security controls for enterprise AI systems</li><li>
Collaborate with product managers, designers, and business stakeholders to identify high-impact AI opportunities</li><li>
Mentor other engineers and contribute to architecture, technical direction, and engineering best practices</li></ul><p></p><p><b>
Required Qualifications</b></p><ul><li>
Bachelor&rsquo;s degree in Computer Science, Engineering, Machine Learning, or a related field</li><li><b>
5+ years</b> of software engineering, machine/deep learning engineering, or applied AI experience</li><li><b>
2+ years</b> of hands-on experience building and deploying <b>Generative AI / LLM-based systems in production</b></li><li>
Strong programming skills in <b>Python</b> and experience with backend/API development</li><li>
Experience with <b>LLM application development</b>, including prompt engineering, RAG, tool use, and structured output design</li><li>
Experience in optimizing RAG pipelines using both structured and unstructured data</li><li>
Experience with orchestration frameworks such as <b>LangChain, LlamaIndex, Semantic Kernel</b>, or equivalent</li><li>
Experience in generative AI techniques such as GANs, and VAEs</li><li>
Hands-on experience with <b>vector databases / retrieval systems</b> such as Pinecone, Weaviate, Chroma, FAISS, Elasticsearch, or Azure AI Search</li><li>
Experience with cloud platforms such as <b>AWS, GCP, or Azure</b></li><li>
Experience with <b>Docker, Kubernetes, CI/CD</b>, and production deployment practices</li><li>
Strong understanding of software architecture, scalability, reliability, and distributed systems</li><li>
Experience building <b>evaluation, testing, and monitoring</b> for AI systems</li><li>
Strong communication skills and ability to work closely with technical and non-technical stakeholder</li></ul><p></p><p><b>
Preferred Qualifications</b></p><ul><li>
Experience fine-tuning or adapting open-source LLMs</li><li>
Advanced knowledge of natural language processing for text generation tasks</li><li>
Experience with <b>PyTorch, TensorFlow, JAX</b>, or related ML frameworks</li><li>
Experience with <b>MLOps</b> tools such as MLflow, SageMaker, Vertex AI, Azure ML, Kubeflow, or similar</li><li>
Experience building <b>multi-agent systems</b> or advanced orchestration workflows</li><li>
Experience with <b>AI safety, guardrails, red-teaming, privacy, and governance</b></li><li>
Familiarity with search, ranking, recommendation, conversational AI, or enterprise knowledge systems</li><li>
Experience in customer-facing or enterprise SaaS products</li><li>
Experience in semiconductor/manufacturing, retail and e-commerce sectors</li></ul><p></p><p><b>
What Success Looks Like</b></p><ul><li>
Deliver production-ready GenAI features that improve user experience and business outcomes</li><li>
Build reliable and scalable AI systems with strong quality, latency, and cost performance</li><li>
Establish best practices for evaluation, observability, and responsible AI development</li><li>
Help define the company&rsquo;s long-term Generative AI architecture and roadmap</li></ul><p></p><p><b>
Compensation &amp; Benefits</b></p><ul><li>
Opportunity to shape the company&rsquo;s GenAI strategy and core platform</li><li>
Work on high-impact, real-world AI products with ownership from design to deployment</li><li>
Collaborative environment with strong technical autonomy and room for growth</li></ul></div>

Sr. Gen AI Engineer

<div><div><div><div><div><div><div><div><div><h1 class="jobSectionHeader"><b>Why work with us?</b></h1><p></p><h1 class="jobSectionHeader"><b>
Proven people.</b></h1><div></div><div><p>
Everyone on our team has earned a CPC (Certified Personnel Consultant) or CTS (Certified Temporary Staffing Specialist) accreditation from the National Association of Personnel Services. We are experts at staffing and recruiting with more than 16 years of experience serving employers.</p><p></p><h1 class="jobSectionHeader"><b>
Proven process.</b></h1><div></div><div><p>
Our approach to staffing isn&rsquo;t just a little bit different; it&rsquo;s a whole different ball game. While most staffing firms emphasize transactional services (taking and filling job orders), BTI Solutions focuses on providing more strategic solutions.</p><p>
By acting as workforce consultants, we are able to find innovative and intelligent strategies for improving productivity, meeting project deadlines, improving hiring quality, decreasing turnover, and reducing total labor costs.</p><p>
Our recruiting and candidate assessment process assures the highest quality matches between job seeker and employer, so you will get people who not only have the right qualifications but who also have the appropriate personality fit for your organization.</p><p></p><h1 class="jobSectionHeader"><b>
Proven results.</b></h1><div><p>
More than anything, the biggest difference with BTI Solutions is the one that matters most: bottom-line results.</p><ul><li><b>
95% client satisfaction rate</b> &ndash; measures client satisfaction vs. expectations.</li><li>
Our <b>clients have worked with us for over 10 years</b>, on average.</li><li>
BTI Solutions counts <b>4 Global Telecommunication companies as clients.</b></li><li><b>
Client referrals</b> are BTI Solutions&rsquo; <b>largest source of new clients.</b></li><li><b>
Google Review 4.4, Facebook Review 4.8</b></li></ul></div></div></div></div></div></div></div></div></div></div></div><p></p>
Recruiter (Korean Bilingual-Remote in San Francisco or San Diego CA/ Part Time) AO7167895<p></p><h1 class="jobSectionHeader"><b>
Job Description</b></h1><p></p><div>
Work Location: The position should be based in San Francisco, CA<br>
Work Schedule: Remote- 20 hrs. week<br>
**Korean Bilingual Requirement<br>
<br>
Education and Years of Experience:<br>
<ul><li>Bachelor&rsquo;s degree or equivalent experience in recruitment/talent sourcing</li><li>2+ years of experience in sourcing or recruiting, preferably in a tech environment.</li></ul><br>
Top Skills:<br>
<ul><li>History of finding potential candidates on social media and professional networks (eg LinkedIn, Slack and Github), and proven ability to source for technical roles (e.g., Software Engineers, Data Scientists)</li><li>Expertise in crafting and sending recruiting emails.</li><li>Experience coordinating with hiring managers to determine position requirements.</li><li>Experience working on technology leadership sourcing for Director+ level positions</li></ul><br>
Summary:<br>
The main function of a recruiter is to seek out, interview, and screen applicants to fill existing and future job openings and promote career opportunities within an organization. A typical recruiter is responsible for finding new talent to bring to an organization.<br>
We are looking for a Sr. Technical Sourcer, who will be responsible for working closely with our engineering teams to build a strong candidate pipeline across a broad spectrum of roles (H/W Design, H/W Package, AI, Machine Learning, Computer Vision, etc.) at various levels. Responsibilities include sourcing and screening candidates and acting as a consultant to Recruiters and Hiring Managers throughout the hiring process.<br>
<br>
Responsibilities:<br>
<ul><li>Develop impactful and proactive sourcing strategies, that incorporates multi-channel searches and techniques.</li><li>Create and develop a strong network of potential candidates with an active presence in the market and a deep research-oriented understanding of the industry.</li><li>Work closely with hiring teams to effectively source and qualify target candidates, while setting clear expectations with a strong understanding of broader business needs.</li><li>Promote our employer brand while utilizing various advertising techniques to attract top talent.</li><li>Measure conversion rates, including numbers of passive candidates who turn into applicants, get invited to interviews, get offers and get hired.</li><li>Demonstrate diversity awareness and utilize sourcing techniques that reach diverse populations.</li><li>Maintain market/business intelligence regarding function and business unit. alignment, work with hiring managers to build overall understanding of position requirements.</li><li>Work closely with supporting team members, recruiters and coordinators, to establish successful recruitment processes.</li></ul><br>
Required Skills and Experience:<br>
<ul><li>5+ years of sourcing experience within an Advanced Technology organization.</li><li>Bachelor's Degree preferred or equivalent combination of education, training, and experience.</li><li>History of finding potential candidates on social media and professional networks (eg LinkedIn, Slack and Github).</li><li>Expertise in crafting and sending recruiting emails.</li><li>Experience coordinating with hiring managers to determine position requirements.</li><li>Experience working on technology leadership sourcing for Director+ level positions</li><li>Self-motivated individual with the ability to thrive in a team-based or independent environment.</li><li>Detail-oriented with strong organization skills.</li><li>Ability to work in a fast-paced environment.</li><li>Limited supervision and the exercise of discretion.</li><li>A tenacious drive to win and persistence to push beyond adversity to solve the most challenging problems.</li><li>Self-starter with an incredible work ethic and a strong team play.</li><li>Exceptional ability to tell the company's story in a way that speaks to a job. seeker's motivation, career goals, and interests.</li><li>Excellent collaboration and communication skills.</li><li>Proven ability to work effectively and prioritize your workload.</li></ul></div><ul><li></li></ul></div>

Recruiter (Korean Bilingual-Remote in San Francisco or San Diego CA/ Part Time) AO7167895

<div><div><div><div><div><div><div><div><div><h1 class="jobSectionHeader"><b>Why work with us?</b></h1><p></p><h1 class="jobSectionHeader"><b>
Proven people.</b></h1><div></div><div><p>
Everyone on our team has earned a CPC (Certified Personnel Consultant) or CTS (Certified Temporary Staffing Specialist) accreditation from the National Association of Personnel Services. We are experts at staffing and recruiting with more than 16 years of experience serving employers.</p><p></p><h1 class="jobSectionHeader"><b>
Proven process.</b></h1><div></div><div><p>
Our approach to staffing isn&rsquo;t just a little bit different; it&rsquo;s a whole different ball game. While most staffing firms emphasize transactional services (taking and filling job orders), BTI Solutions focuses on providing more strategic solutions.</p><p>
By acting as workforce consultants, we are able to find innovative and intelligent strategies for improving productivity, meeting project deadlines, improving hiring quality, decreasing turnover, and reducing total labor costs.</p><p>
Our recruiting and candidate assessment process assures the highest quality matches between job seeker and employer, so you will get people who not only have the right qualifications but who also have the appropriate personality fit for your organization.</p><p></p><h1 class="jobSectionHeader"><b>
Proven results.</b></h1><div><p>
More than anything, the biggest difference with BTI Solutions is the one that matters most: bottom-line results.</p><ul><li><b>
95% client satisfaction rate</b> &ndash; measures client satisfaction vs. expectations.</li><li>
Our <b>clients have worked with us for over 10 years</b>, on average.</li><li>
BTI Solutions counts <b>4 Global Telecommunication companies as clients.</b></li><li><b>
Client referrals</b> are BTI Solutions&rsquo; <b>largest source of new clients.</b></li><li><b>
Google Review 4.4, Facebook Review 4.8</b></li></ul></div></div></div></div></div></div></div></div></div></div></div><p></p>
Mobile Field Test Network Tester AO7167976<div>
Work Schedule: Fully onsite : 9 AM to 6 PM EST<br>
<br>
Education and Years of Experience:<br>
1) A Bachelor&rsquo;s Degree in telecommunications or computer science related field.<br>
2) 5+ years of experience<br>
<br>
Top Skills:<br>
Hands-on experience with field test tools (e.g., QXDM, QCAT, TEMS, Nemo, or similar)<br>
<br>
Duties and Responsibilities:<br>
<ul><li>Testing QA specified field interoperability test plans (FIT)</li><li>Testing/troubleshooting hardware, software, embedded software used in wireless voice and data networking .</li><li>Performing sanity testing, stability testing, functionality testing, stress testing and feature testing on various devices.</li><li>Performs lab tests and evaluates new wireless products and accessories, including verification of product features by simulating of a variety of customer applications.</li><li>Prepare test results data and writes required engineering reports to ensure products compliance with requirements and test plans.</li><li>Works effectively with team members</li><li>Ability to design, code, and maintain test scripts using Python, JavaScript, or similar languages. Proficiency in AI/ML platforms and APIs (e.g., OpenAI, TensorFlow, PyTorch, Hugging Face, Azure AI Studio).</li><li>Travel required (15%)</li></ul><br>
Requirements:<br>
<ul><li>Requires between 3-5 years technical or telecommunications engineering related experience.</li><li>Prior experience with CDMA, EVDO, LTE, 5G NR desired.</li><li>Prior experience with Qualcomm tools such as QXDM, QCAT, and QPST desired.</li><li>Prior experience with post processing tools such as WindCatcher, Actix, or XCAL/XCAP-M desired.</li><li>Prior cell phone testing experience desired.</li><li>Previous experience with operating systems, such as: Windows, MAC, Linux</li><li>Previous experience with Spirent/Metrico tools such as NOMAD, MUSE, and Datum is desired.</li><li>Previous experience running FIT test plans for Verizon, US Cellular, or other US NMO&rsquo;s is desired.</li></ul></div></div>

Mobile Field Test Network Tester AO7167976

<div><div><div><div><div><div><div><div><div><h1 class="jobSectionHeader"><b>Why work with us?</b></h1><p></p><h1 class="jobSectionHeader"><b>
Proven people.</b></h1><div></div><div><p>
Everyone on our team has earned a CPC (Certified Personnel Consultant) or CTS (Certified Temporary Staffing Specialist) accreditation from the National Association of Personnel Services. We are experts at staffing and recruiting with more than 16 years of experience serving employers.</p><p></p><h1 class="jobSectionHeader"><b>
Proven process.</b></h1><div></div><div><p>
Our approach to staffing isn&rsquo;t just a little bit different; it&rsquo;s a whole different ball game. While most staffing firms emphasize transactional services (taking and filling job orders), BTI Solutions focuses on providing more strategic solutions.</p><p>
By acting as workforce consultants, we are able to find innovative and intelligent strategies for improving productivity, meeting project deadlines, improving hiring quality, decreasing turnover, and reducing total labor costs.</p><p>
Our recruiting and candidate assessment process assures the highest quality matches between job seeker and employer, so you will get people who not only have the right qualifications but who also have the appropriate personality fit for your organization.</p><p></p><h1 class="jobSectionHeader"><b>
Proven results.</b></h1><div><p>
More than anything, the biggest difference with BTI Solutions is the one that matters most: bottom-line results.</p><ul><li><b>
95% client satisfaction rate</b> &ndash; measures client satisfaction vs. expectations.</li><li>
Our <b>clients have worked with us for over 10 years</b>, on average.</li><li>
BTI Solutions counts <b>4 Global Telecommunication companies as clients.</b></li><li><b>
Client referrals</b> are BTI Solutions&rsquo; <b>largest source of new clients.</b></li><li><b>
Google Review 4.4, Facebook Review 4.8</b></li></ul></div></div></div></div></div></div></div></div></div></div></div><p></p>
Logistics Specialist (Return Risk Specialist) AO7177034<div><b>
Education and Years of Experience:</b><br>
<ul><li>BS/ BA degree preferred or equivalent experience.</li><li>5+ years of work experience in supply chain, logistics, return management or operations.</li></ul><br>
<b>
Top Skills:</b><br>
<ul><li>Operations Management</li><li>Supply chain</li><li>Logistics</li></ul><br>
<b>
Position Summary</b><br>
The Return Risk Specialist is responsible for supporting daily operations of the Care Exchange and Refund program. Manage and monitor the end-to-end customer exchange/refund process from ticket creation to return collection. This role involves overseeing the return process from inbound at the warehouse to final product disposition. Ensure all processes are followed and within HQ policies. Work closely with Supply Chain, Logistics, 3PLs, Vendors, VOC and Call Center to provide a best-in-class customer service for exchanges/refunds.<br>
<br>
<b>Role &amp; Responsibilities</b><br>
<ul><li>Monitor open Exchange and Refund tickets and collaborating with teams to get orders out</li><li>Work with Supply Chain for inventory allocation, reduce backorders, manage EOL &amp; replacements, and pro-actively prevent order issues</li><li>Work with Repair Team for Refurbishment of Products for future customer exchanges</li><li>Ensure returns are collected and reduce aging RAs</li><li>Work with Logistics partners to ensure white glove delivery and installation services are completed</li><li>Support managing warehouse inventory of returned goods</li><li>Process scrap for aging product</li><li>Support claims process for product lost and damages</li><li>Partner with stakeholders to define SOPs for all processes with Third Party Vendors</li><li>Partner with VOC/Call Center and vendors to address escalations</li><li>Drive improvements by reviewing vendor&rsquo;s performance</li><li>Understanding of technical processes and integration between systems</li></ul><br>
<b>
Minimum Qualifications</b><br>
<ul><li>BS/ BA degree preferred or equivalent experience.</li><li>At least 3-5 years of work experience in supply chain, logistics, return management or operations.</li><li>Proven ability to strategize, navigate, and solve problems creatively.</li><li>Ability to multi task in fast-paced environment, to work on high-pressure multi-cultural environment, and to meet deadlines.</li><li>Excellent analytical skills and expert in Microsoft Office skills (e.g. Word, Excel, Access), as well as other analytical or database tools (e.g. SAP, Business Intelligence, Tableau)</li><li>Good analytical, interpersonal, communication and time management skills with the ability to work in a team environment.</li><li>Experience with SAP preferred.</li><li>Strong interpersonal skills and extremely resourceful.</li><li>Strong Verbal and Written communication is required.</li></ul></div></div>

Logistics Specialist (Return Risk Specialist) AO7177034

<div><div><div><div><div><div><div><div><div><h1 class="jobSectionHeader"><b>Why work with us?</b></h1><p></p><h1 class="jobSectionHeader"><b>
Proven people.</b></h1><div></div><div><p>
Everyone on our team has earned a CPC (Certified Personnel Consultant) or CTS (Certified Temporary Staffing Specialist) accreditation from the National Association of Personnel Services. We are experts at staffing and recruiting with more than 16 years of experience serving employers.</p><p></p><h1 class="jobSectionHeader"><b>
Proven process.</b></h1><div></div><div><p>
Our approach to staffing isn&rsquo;t just a little bit different; it&rsquo;s a whole different ball game. While most staffing firms emphasize transactional services (taking and filling job orders), BTI Solutions focuses on providing more strategic solutions.</p><p>
By acting as workforce consultants, we are able to find innovative and intelligent strategies for improving productivity, meeting project deadlines, improving hiring quality, decreasing turnover, and reducing total labor costs.</p><p>
Our recruiting and candidate assessment process assures the highest quality matches between job seeker and employer, so you will get people who not only have the right qualifications but who also have the appropriate personality fit for your organization.</p><p></p><h1 class="jobSectionHeader"><b>
Proven results.</b></h1><div><p>
More than anything, the biggest difference with BTI Solutions is the one that matters most: bottom-line results.</p><ul><li><b>
95% client satisfaction rate</b> &ndash; measures client satisfaction vs. expectations.</li><li>
Our <b>clients have worked with us for over 10 years</b>, on average.</li><li>
BTI Solutions counts <b>4 Global Telecommunication companies as clients.</b></li><li><b>
Client referrals</b> are BTI Solutions&rsquo; <b>largest source of new clients.</b></li><li><b>
Google Review 4.4, Facebook Review 4.8</b></li></ul></div></div></div></div></div></div></div></div></div></div></div><p></p>
Logistics Business Operation/System Back-End Developer (Python Developer)<p><b>
Key Responsibilities:</b></p><ul><li>
Analyze and define requirements; create technical requirements and develop relevant use cases for automation opportunities</li><li>
Monitor and analyze data to ensure the stability and consistency of daily data analytics tasks</li><li>
Design, develop, and manage data analytics tools to automate tasks such as emailing, scheduling, downloading data, and activating Excel macros</li><li>
Design and build dashboards using Microsoft Excel, Power BI, Qlik Sense, and other web applications</li><li>
Manage automation tasks such as collecting data from various sources, tracking delivery aging, and other necessary functions</li><li>
Design and document technical specifications for data implementation projects</li><li>
Develop test plans and perform testing on new modules to ensure the software functions as expected</li><li>
Collaborate with directors and other developers throughout the execution of the project</li><li>
Perform ad hoc reporting and other job-related duties as required</li></ul><p></p><p><b>
Requirements/Qualifications:</b></p><ul><li>
Bachelor&rsquo;s degree in a related field</li><li>
2+ years of development experience across multiple areas (Python, VBA)</li><li>
2+ years of data analytics or other relevant experience is a plus</li><li>
2+ years of experience in logistics or supply chain is a plus</li><li>
Experience with RPA tools is a plus</li><li>
Excellent analytical and problem-solving skills</li><li>
Strong work ethic</li></ul></div>

Logistics Business Operation/System Back-End Developer (Python Developer)

Join BTI Solutions and explore 13   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.