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Buccellati

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 Buccellati is a renowned Italian high-jewellery Maison founded in 1919, admired for its craftmanship and the uniqueness of its creations. Today, the Buccellati jewels stand out for their design and for the techniques used to create them, such as the hand-engraving technique, dating back to the ancient goldsmithing traditions of the Italian &ldquo;bottega&rdquo; during the Renaissance times.
 
 
 Buccellati has been part of the Global Luxury Group Richemont since September 2019, but the Buccellati family is still present in the Company with top level managerial functions.
 
 
 Buccellati boutiques are present in the most important cities and in the most prestigious Malls of the world.
 
 
 
 We are looking for enthusiastic, passionate, dynamic people to join our new retail team in Abu Dhabi!
 
 
 
 
 Main Purpose
 
 
 
 The Boutique
 
 Sales Associate
 
 is a fully engaged individual who is committed to contributing to the success of Buccellati Flagship store in Abu Dhabi , with the ambition to grow with the Maison.
 
 
 If you are looking for an opportunity to enter the world of High Jewellery, craftmanship and you are curious to learn more, this role has lot to offer.
 
 
 Your mission will be to promote the Buccellati brand image as per the Company&rsquo;s directives.
 
 
 
 Your Mission
 
 
 
 You will become a Brand Ambassador of Buccellati Maison in the Boutique as well as at external events, and you will be responsible for delivering a unique client experience by sharing memorable inspiring moments. You will foster trusted relationships with clients all along the journey with the Maison.
 
 
 You will contribute in developing a deep understanding and knowledge of the Maison to convey its brand DNA, recognizable craftmanship and innovation in all its creations.
 
 
 You will be part of a team, transmitting and sharing knowledge with the other team members, actively participating in the day-to-day boutique life.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Sales performance &amp; customer service:
 </li>
 <li>
 Contribute to the boutique achieving its sales targets;
 </li>
 <li>
 Assist clients with Customer Service needs maintaining the brands high standards;
 </li>
 <li>
 Cultivate strong client relationships, delivering outstanding client service and treatment; providing a friendly environment which includes greeting and acknowledging every customer, maintaining outstanding standards and solid product knowledge;
 </li>
 <li>
 Adapt approach according to the client needs and motivations;
 </li>
 <li>
 Assist and support after sales clients in accordance with Maison values; provide recommendations that will provide an exceptional client experience;
 </li>
 <li>
 Stock management and merchandising:
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 Provide feedback in processing and replenishing merchandise; participate in receiving and monitoring floor stock;
 </li>
 <li>
 Actively participate in the visual merchandising of the Boutique implementing required guidelines. Assist in floor moves, merchandising, display maintenance, and store housekeeping, including cleaning the products and displays;
 </li>
 <li>
 Assist in the inventory process, including but not limited to stock counting and special projects as needed;
 </li>
 <li>
 Assist in completing prices changes within the Boutique when required;
 </li>
 <li>
 Boutique operations and cash management:
 </li>
 <li>
 Accurately and efficiently complete all sales transactions and maintain proper cash records at the Boutique&rsquo;s register;
 </li>
 <li>
 Adhere to all Company policies, procedures and practices;
 </li>
 <li>
 Implement discounts and gratuities under supervision of Boutique manager;
 </li>
 <li>
 Comply with all safety regulations and Boutique operational procedures including security;
 </li>
 <li>
 Product knowledge &amp; sales techniques:
 </li>
 <li>
 Maintain an awareness of all product knowledge information;
 </li>
 <li>
 Master the Brand's sales techniques as per training received;
 </li>
 <li>
 Attendance to required training;
 </li>
 <li>
 Presentation &amp; visibility:
 </li>
 <li>
 Maintain boutique tidiness, decoration and visual merchandising in line with Brand guidelines;
 </li>
 <li>
 Report maintenance issues to the Boutique Manager;
 </li>
 <li>
 Represent the Brand by wearing the appropriate provided uniform;
 </li>
 <li>
 Represent the Brand instore and at local events under the direction of Boutique Manager;
 
 
 </li>
 </ul>
 
 Education
 
 
 
 
 Job profile
 
 :
 
 
 <ul>
 <li>
 College degree preferred;
 
 
 </li>
 </ul>
 
 Required Experience
 
 
 
 <ul>
 <li>
 2 to 5 years of previous experience in luxury retail, services or luxury hospitality environment
 
 
 </li>
 </ul>
 
 Technical Skills
 
 
 
 <ul>
 <li>
 Ability to work in a fast-paced retail store environment
 </li>
 <li>
 Computer and internet Savvy
 </li>
 <li>
 MS Office experience required
 
 
 </li>
 </ul>
 
 Personal Skills/Abilities
 
 
 
 <ul>
 <li>
 Fluency in English is mandatory;
 </li>
 <li>
 Additional language skills are required, at least one of the following: Arabic, Russian, Chinese;
 </li>
 <li>
 Excellent interpersonal and communication skills are required;
 </li>
 <li>
 Confidence in handling high-value transactions;
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 <li>
 Strong understanding of Customer Service needs and Customer (internal and external) priorities;
 </li>
 <li>
 Strong attention to detail with the ability to handle multiple tasks simultaneously and with precision;
 </li>
 <li>
 Self-Starter with Team-Player approach;
 </li>
 <li>
 Must be available to work retail hours including in the evenings, during weekends and to travel for trainings, client events, conferences;
 </li>
 </ul>
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Sales Associate -Abu Dhabi

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 Your Mission
 
 
 
 Manage a sales channel, such as direct sales, online sales, or retail sales. Develop and implement channel sales strategies that align with the overall business objectives. Identify new business opportunities, set sales targets, and monitor performance metrics to ensure that the channel is meeting or exceeding sales goals. Manage relationships with channel partners, negotiate contracts, and provide training and support to ensure that the partners are equipped to sell the organization&rsquo;s products or services effectively.
 
 
 
 HOW WILL YOU MAKE AN IMPACT?
 
 
 
 <ul>
 <li>
 Develop and implement relationship management plans for complex potential customer accounts to identify and build relationships with relevant decision-makers and influencers within the customer organization, enabling effective two-way flow of information and resolution of issues.
 </li>
 <li>
 Set clear objectives for each sales call; develop and deliver presentations tailored to the known interests, needs, issues, and concerns of decision-makers and influencers within the customer organization; gather and analyze relevant information; and secure agreement to a statement of customer requirements.
 </li>
 <li>
 Cultivate a personal network within the business sector and represent the organization at industry events to obtain market intelligence and enhance the visibility and reputation of the organization, its products, and services.
 </li>
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 Configure complex product-and-services solutions and associated contractual terms that meet the customer&rsquo;s mid- to long-term needs, incorporating input from relevant internal specialists. Present solutions to customer representatives and negotiate agreements within predefined commercial parameters, or review and authorize sales proposals from team members that deviate from standard terms, escalating issues to senior management as necessary.
 </li>
 <li>
 Manage and deliver pricing and terms projects, negotiating with external strategic partners on pricing and terms.
 </li>
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 Control specific segments of the organization&rsquo;s business performance metrics, ensuring strategic alignment with financial goals and objectives.
 </li>
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 Manage a portfolio of contracts and negotiate service-level agreements, planning, coordinating, and supervising activities related to major contracts.
 </li>
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 Oversee the implementation and maintenance of the CRM system within the area of responsibility, identifying and communicating opportunities for system improvement to enhance customer relationship management.
 </li>
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 Implement and control compliance management for specific segments of the organization&rsquo;s external partners.
 </li>
 <li>
 Develop product education courses to meet identified needs, improving performance and meeting business requirements.
 </li>
 <li>
 Act as a subject matter expert in technology, policy, regulation, or operational management for the team, maintaining external accreditations and an in-depth understanding of current and emerging external regulations and industry best practices through continuing professional development, attending conferences, and reading specialist media.
 </li>
 <li>
 Ensure all activities and responsibilities are conducted in accordance with the company&rsquo;s diversity and inclusion guidelines.
 </li>
 </ul>
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Sales Associate

Join Buccellati and explore 2   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Buccellati

About Company

Sales Associate -Abu Dhabi

Sales Associate