Urwah Admin

Bulgari

<div></div><div><div><div><p>Job responsibilities</p>
<p></p><p><b>MISSION</b></p>
<ul>
<li>Actively participate in the development of the organization and the business in the region by building relationship of trust with all stakeholders externally and internally (in Dubai HQ and with other boutiques)</li>
<li>Your understanding of our brand positioning and your business acumen will drive the teams to deliver sales and to provide our guests with unique and memorable experiences</li>
<li>Close proximity to the teams and the clients, you will lead by example and accompany the development of team members to ensure structure and strong accountability</li>
<li>Embracing the culture of entrepreneurship and innovation, you can adapt with agility in a fast-moving and ever-changing environment and proactively propose and implement new ways of working in line with the company&rsquo;s vision and guidelines</li>
</ul>
<p><b>MAIN ACCOUNTABILITIES</b></p>
<p>
Business Management:</p>
<ul>
<li>Manage the entire boutique team, client and business operations in order to achieve sales objectives and store and service KPI&rsquo;s.</li>
<li>Ensuring to spend majority of the time on the shop floor with sales team and clients</li>
<li>Concur to the definition of action plans related to the mystery shopping and Voice of the Client results and ensure their implementation</li>
<li>Have a finger on pulse with competitor analysis and ahead of the retail landscape with key initiatives and movements happening within the local markets high luxury domain</li>
</ul>
<p><b>Team Management:</b></p>
<ul>
<li>Adopt a coaching posture and use this skill consistently with the sales team on how to deliver a unique and memorable shopping experience (customer focus, story telling, extraordinary service, selling skills and attitude).</li>
<li>Observe the sales floor and provide structured feedback accordingly depending on on-going client experience situations.</li>
<li>Structure routine moments for coaching and feedbacking [both on the spot and in monthly one to one meetings]</li>
<li>Ability to create and hold inspiring and impactful daily briefs that are motivational and empowering, throughout the day</li>
<li>Partner with Sales Training department in defining key areas of educational, behavioral and skills based developmental needs that can be transmitted into SMART developmental action plans</li>
<li>Ensure the participation of the store team to training sessions in order to develop and strengthen their knowledge on different topics (collections, selling techniques, brand and inspiration stories, security&hellip;)</li>
<li>Adapt and implement localized on-boarding plans for new joiners where applicable</li>
</ul>
<p><b>Client Management:</b></p>
<ul>
<li>Be proactive in recruiting new customers, promoting and creating events in order to generate new business opportunities</li>
<li>Actively participate and involve sales teams in social events</li>
<li>Support in cultivating a culture of long term relationship building</li>
<li>Constantly nurture relationships with clients, in store and outside the store implementing client database activities, as per marketing guidelines</li>
<li>Partner with the regional CRM teams in order to review, implement, and follow up on dedicated action plans for client retention, growth and amplification within local market</li>
<li>Address client concerns/disputes/complains assuring that the client satisfaction is restored</li>
</ul><p></p>
<p>Profile</p>
<p></p><p><b>TECHNICAL SKILLS</b></p>
<ul>
<li>Knowledge of store procedures and processes</li>
<li>Knowledge of digital processes</li>
<li>Knowledge of the Luxury business</li>
<li>Knowledge of competition</li></ul><br>
<p></p>
<p><b>
SOFT SKILLS</b></p>
<p>
Driving and leading by example</p>
<ul>
<li>Business acumen</li>
<li>Proactivity &amp;Engagement</li>
<li>Client satisfaction</li>
<li>Being coach</li>
<li>Delivering excellence</li>
<li>Managerial Effectiveness</li>
<li>Integrity and Trust</li>
<li>Curiosity and Change Drive</li>
</ul><p></p>
<p>Additional information</p>
<p></p><p><b>Master of the House:</b></p>
<ul>
<li>Be responsible for the good maintenance, the safe environment, the good functioning of the store as well as the respect of product assortment and visual merchandising, respect of excellent uniforms and grooming standards, and supervise after sales service requests providing excellent pre and post service to the client</li>
<li>Be responsible for the store stock, ensuring to efficiently and effectively manage it according to KPI&rsquo;s, and proposing corrective actions</li>
<li>Guarantee the correct application of company norms and procedures (discount etc..).</li>
<li>Sponsor the development of a frictionless client experience through the different touch points, leveraging on the adoption of new digital tools and processes</li>
<li>Sponsor the full store engagement on new omnichannel initiatives and amplify the change of mindset in store, driving the change</li>
</ul>
<p><b>Market Knowledge:</b></p>
<ul>
<li>Related to their environment (city, street, mall, dept. Store) guarantee profound knowledge on brand locations, events and marketing activities</li>
</ul><p></p>
</div><div><div><div>JOB NUMBER<b>
</b></div><div><h3 class="jobSectionHeader"><b>BULG08441
</b></h3></div><div>COUNTRY / REGION<b>
</b></div><div><h3 class="jobSectionHeader"><b>Saudi Arabia
</b></h3></div><div>CITY<b>
</b></div><div><h3 class="jobSectionHeader"><b>Riyadh
</b></h3></div><div>CONTRACT TYPE<b>
</b></div><div><h3 class="jobSectionHeader"><b>Permanent</b></h3></div></div></div></div></div><div></div>

STORE MANAGER, Saudi National Required. Riyadh, KSA

<div></div><div><div><div><p>Position</p>
<p></p><p><b>Position title: Marketing Manager &ndash; Trade and Events, MEAI</b></p>
<p><b>
Reporting to: Marketing &amp; Communications Director, MEAI
</b></p><p><b>Overview</b></p>
<p>
BVLGARI, has created a 140-year legacy as the Magnificent Roman High Jeweler, icon of contemporary Italian Art of Living through unrivalled and exceptional creations that is the epitome of dream-making.</p>
<p>
We are seeking a dynamic and experienced Marketing Manager &ndash; to lead our trade and events activity as well as support the regional strategy.</p>
<p>
The Trade Marketing &amp; Events Manager plays a pivotal role in enhancing brand visibility, driving retail performance and strengthening relationships with key stakeholders. This role oversees the planning, execution and orchestration of trade marketing initiatives, high-end events and large scale projects, ensuring brand consistency and excellence at every touchpoint.</p>
<p><b>
Position &amp; Job Responsibilities
</b></p><p>Support the MEAI Marketing team with exceptionally well-orchestrated events, activity calendars and a range of both in-store &amp; out-of-store activations that carefully respect Maison guidelines where quality of execution, time to market and being the main point of reference for internal departments (central and local) and external suppliers are key priorities.</p><br>
<p></p>
<p>Job responsibilities</p>
<p></p><p><b>Plan, Develop and Implement</b></p>
<ul>
<li>Contribute to developing the annual Trade Marketing &amp; Events calendar aligned with brand strategy, Regional/Local priorities and commercial objectives.</li>
<li>Plan, develop, implement and orchestrate marketing initiatives by acting as the main point of contact &amp; project leader with all internal stakeholders, Central Marketing Team, external through regular brief and reports.</li>
<li>Monitor key events of competitor brands (in &amp; out-of-store) to identify emerging trends and areas of differentiation.</li>
</ul>
<p><b>Operations and Trade</b></p>
<ul>
<li>Plan, manage, and execute luxury events including product launches, high jewelry events, boutique openings, boutique activations, exhibitions &amp; fairs, pop ups and VIP client events.</li>
<li>Own the full event lifecycle: concept development, budget management, logistics, vendors &amp; agencies sourcing, production supervision, guest experience, and post-event reporting.</li>
<li>Ensure all events reflect the brand&rsquo;s luxury positioning and identity, and deliver seamless, elevated experiences.</li>
<li>Orchestrate and coordinate 360&deg; initiatives, acting as the main point of contact for all internal stakeholders &amp; departments, agencies, vendors and Central Marketing Team.</li>
<li>Establish and maintain strong relationships with internal stakeholders/team members, Central Marketing Team, agencies, and luxury service providers.</li>
<li>Establish and maintain a strong relationship with the Retail team, with monthly meetings/catch up and feedback sessions.</li>
<li>Define and implement clear KPIs to measure the effectiveness of trade marketing activities and events, aligning with commercial and CRM objectives.</li>
<li>Collaborate with cross-functional teams (Retail, Sales, CRM, Finance) to ensure KPI frameworks are actionable, realistic, and aligned across departments.</li>
<li>Drive a culture of performance accountability by sharing insights and learnings through post-activation and post-event reviews.</li>
</ul>
<p><b>Budgeting Management</b></p>
<ul>
<li>Develop, implement and monitor local support budget, in line with central guidelines.</li>
<li>Manage trade marketing and events budgets, ensuring effective allocation, cost control, and reporting.</li>
<li>Provide regular updates and reporting to senior leadership on activity performance and impact.</li>
</ul>
<p><b>Technical skills</b></p>
<ul>
<li>Excellent Project management and Planning skills &ndash; showcasing a range of innovative yet efficient techniques</li>
<li>Budgeting and reporting skills</li>
<li>IT Applications (Office, Internet Search Engines, specific tools)</li>
</ul>
<p><b>Soft skills</b></p>
<ul>
<li>Client focused &ndash; both internal and external</li>
<li>Flexibility within ways of working</li>
<li>A high understanding of business acumen</li>
<li>Analytical skills &ndash; including but not limited to, competitor analysis, project 360 review [pre, during, post deliver]</li>
<li>Ideator and creative thinker</li>
<li>Exceptional communication skills</li>
</ul><p></p>
</div><div><div><div>JOB NUMBER<b>
</b></div><div><h3 class="jobSectionHeader"><b>BULG09543
</b></h3></div><div>COUNTRY / REGION<b>
</b></div><div><h3 class="jobSectionHeader"><b>United Arab Emirates
</b></h3></div><div>CITY<b>
</b></div><div><h3 class="jobSectionHeader"><b>Dubai
</b></h3></div><div>CONTRACT TYPE<b>
</b></div><div><h3 class="jobSectionHeader"><b>Permanent</b></h3></div></div></div></div></div><div></div>

Marketing Manager

<div></div><div><div><div><p>Position</p>
<p></p><div>DEPUTY STORE MANAGER</div>
<div>MISSION</div>
<div>Efficiently assists the boutique manager to develop and optimize the boutique performance and profitability through:</div>
<div>1. Business Development</div>
<div>2. Team motivation</div>
<div>3. Boutique operations excellence
</div><div>4. Clienteling</div>
<div>Acts as an Ambassador of the Maison inside and outside the boutique: naturally embodies the BVLGARI credo.</div>
<div>Takes operations decisions independently without the presence of the store manager.</div><p></p>
<p>Job responsibilities</p>
<p></p><div>1. BUSINESS DEVELOPMENT &ndash; grow the business</div>
<ul><li>Drives own sales target</li></ul>
<ul><li>Proactive sales inside and outside the boutique</li></ul>
<ul><li>Have knowledge / curiosity of the market and the competition</li></ul>
<ul><li>Supports in identifying stock opportunities, trends and elaborate action plan</li></ul>
<ul><li>Supports as per the store manager request in creating reports, analysis and interpret retail data such as revenues, expenses and competitions</li></ul>
<div>2. TEAM - motivate and reinforce engagement</div>
<ul><li>Under the supervision of the store manager :</li></ul>
<ul><li>Coaches and trains on the floor (customer service, product, after sales service, grooming, visual merchandising)</li></ul>
<ul><li>Overcomes team complaints, objections and requests (Discounts, products) in a confident and positive way
</li></ul><ul><li>Follow-ups and monitors teams KPIs (CRM, sales, daily KPIs)</li></ul>
<ul><li>Plans ahead daily huddles</li></ul>
<ul><li>Identifies team training needs</li></ul>
<ul><li>Is responsible for the induction plan with the support of training and HR departments and accompany (on the floor as a buddy) the new joiners or assign a buddy if needed</li></ul>
<div>3. OPERATIONS - ensure store embodies the brand guidelines and runs smoothly</div>
<ul><li>Prepares the rota and manages the annual leaves in order to ensure optimum store coverage in collaboration with the Store Manager</li></ul>
<ul><li>Leads and organizes the inventories in liaison with support function teams (logistics, finance)</li></ul>
<ul><li>Ensures the perfect retail standards, coordinates with retail operations and suppliers in regards to store maintenance</li></ul>
<ul><li>Supervises AFSS performance, spot opportunities and propose alternative solutions both business oriented and client-centric</li></ul>
<ul><li>Coordinates daily customer service operations (i.e. : sales processes, orders and payments)</li></ul>
<ul><li>Follow-up with the sales administrator for the respect of deadlines and payments</li></ul>
<ul><li>Ensures the coordination with Mall in regards to Mall police permits</li></ul>
<ul><li>Supports in identifying stock opportunities, trends and elaborate action plan</li></ul>
<ul><li>Make sure all employees adhere to company&rsquo;s policies and guidelines (store essentials, LVMH Code of Conduct)</li></ul>
<div>4. CLIENTELING &ndash; deliver memorable and unique experiences to our guests
</div><ul><li>Acts as a role model in delivering excellence (selling ceremony, communication with clients, upselling, crosselling&hellip;)</li></ul>
<ul><li>Comes-up with original solutions to elevate the clients&rsquo; experience aiming to establish a direct and strong business relationship</li></ul>
<ul><li>Shares and gathers ideas on clienteling activities</li></ul><br>
<p></p>
</div><div><div><div>JOB NUMBER<b>
</b></div><div><h3 class="jobSectionHeader"><b>BULG09903
</b></h3></div><div>COUNTRY / REGION<b>
</b></div><div><h3 class="jobSectionHeader"><b>Qatar
</b></h3></div><div>CITY<b>
</b></div><div><h3 class="jobSectionHeader"><b>Doha
</b></h3></div><div>CONTRACT TYPE<b>
</b></div><div><h3 class="jobSectionHeader"><b>Permanent</b></h3></div></div></div></div></div><div></div>

DEPUTY STORE MANAGER, QATAR

<div></div><div><div><div><p>Position</p>
<p></p><p><b>HR Development Specialist</b></p><br>
<p></p>
<p>
who will contribute in accelerating company growth as steward of culture, talent and change.</p><br>
<p></p>
<p>
Reporting to the Development &amp; Recruiting Manager, he/she will collaborate with business leaders and HR colleagues to focus recruiting needs and create strategic solutions that foster development of talent across the Company.</p>
<p>
He/She will enhance individual and organizational performance by offering innovative people development programs.</p><p></p>
<p>Job responsibilities</p>
<p></p><p><b>Main Accountabilities:</b></p>
<ul><li>Support the organization in designing and implementing leadership/talent development programs</li></ul>
<ul><li>Manage the Performance Appraisal process and Performance Improvement Plans</li></ul>
<ul><li>Participate in assessment/development centers</li></ul>
<ul><li>Perform Career Interviews</li></ul>
<ul><li>Ensure data coverage and data quality of the talent management system</li></ul>
<ul><li>Develop audits to identify training needs, designing and running the learning offer</li></ul>
<ul><li>Schedule, organize, monitor training events and sessions</li></ul>
<ul><li>Internal survey design, implementation &amp; analysis</li></ul>
<ul><li>Manage the relationship with internal clients</li></ul>
<ul><li>Participate in and support Company and Group Employer Branding initiatives</li></ul><p></p>
<p>Profile</p>
<p></p><p><b>Qualifications / Professional Capabilities:</b></p>
<ul><li>At least 7 years experience in a HR role, preferably in recruiting/talent development/learning/ Business Partner activities</li></ul>
<ul><li>Master&rsquo;s degree</li></ul>
<ul><li>Analytical and Project Management skills</li></ul>
<ul><li>Microsoft Office</li></ul>
<ul><li>Fluency in Italian and English</li></ul><br>
<p></p>
<p><b>
Personal Competencies:</b></p>
<ul><li>Flexibility, proactivity &amp; change agility</li></ul>
<ul><li>Quality and improvement orientation</li></ul>
<ul><li>Attention to details</li></ul>
<ul><li>Strong Teamwork</li></ul><p></p>
</div><div><div><div>JOB NUMBER<b>
</b></div><div><h3 class="jobSectionHeader"><b>BULG09897
</b></h3></div><div>COUNTRY / REGION<b>
</b></div><div><h3 class="jobSectionHeader"><b>Italy
</b></h3></div><div>CITY<b>
</b></div><div><h3 class="jobSectionHeader"><b>Valenza (Alessandria)
</b></h3></div><div>CONTRACT TYPE<b>
</b></div><div><h3 class="jobSectionHeader"><b>Permanent</b></h3></div></div></div></div></div><div></div>

HR TALENT&DEVELOPMENT SPECIALIST

Join Bulgari and explore 4   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Bulgari

ABOUT_COMPANY

STORE MANAGER, Saudi National Required. Riyadh, KSA

Marketing Manager

DEPUTY STORE MANAGER, QATAR

HR TALENT&DEVELOPMENT SPECIALIST