Qureos Mentor

bunq

<div>
 We promise our users a seamless verification experience, ensuring their accounts are verified quickly and securely. Your mission? Help our users get their personal and business accounts verified without unnecessary delays while making the user verification process as smooth as possible. 🚀
 
 
 
 Take Ownership
 
 
 
 <ul>
 <li>
 Make Life Easy for our users by ensuring a hassle-free onboarding and user verification experience.
 </li>
 <li>
 Manually review our users based on our user verification policies.
 </li>
 <li>
 Stay ahead by keeping up with process updates and ensuring a clear verification path for our users.
 </li>
 <li>
 Minimize delays by following the support triangle and keeping our users informed about their next steps.
 </li>
 <li>
 Spot and report bugs or inefficiencies, making our onboarding process even better.
 
 
 </li>
 </ul>
 Are you ready to make user verification seamless and secure? Let&rsquo;s go! 🌈
 
 
 <ul>
 <li>
 You speak English fluently
 </li>
 <li>
 You have strong attention to detail
 </li>
 <li>
 You excel at research &amp; analysis, gathering and evaluating information efficiently
 </li>
 <li>
 You possess strong empathy, critical thinking, and a user-centered approach, ensuring the best experience for users
 </li>
 <li>
 You're a problem solver&mdash;you can identify root causes and implement effective solutions
 </li>
 <li>
 You're available to cover morning and evening shifts during weekdays and weekends
 
 
 </li>
 </ul>
 All new hires are subject to Pre-employment Screening (PES), which includes checks conducted by our third-party partner, DISA. This is part of our commitment to a secure and trustworthy workplace.
 
 
 
 Your space to perform
 
 
 
 We give you the space and the tools you need to succeed 💪🏼
 
 
 🤟 Great, international colleagues who share your mindset
 
 
 🌃 Remote evening shifts
 
 
 👩&zwj;💻 Working hybrid: work 2 days remote, 3 days in-office weekly (office presence is only requested Monday to Friday on day shifts)
 
 
 🧳 Digital Nomad program: work remotely 1 week per quarter after 1 year and 3 weeks per quarter after 2 years
 
 
 ﻿📚 We support growth with bunq Academy and &euro;1500 annual learning budget
 
 
 ﻿🚴&zwj;&female;️ A Multisport gym card for your health and wellbeing
 
 
 🚌﻿ Travel expenses are covered whether you come walking or by bike, bus or car (though we prefer green choices 🌳)
 
 
 ﻿💻 A MacBook so you can Get Shit Done with us
 
 
 🥦 Delicious lunches from our fabulous in-house chefs with vegan and vegetarian options
 
 
 ⚕️ Private health insurance, just in case
 
 
 🍻 Friday drinks and other celebrations - bunq style﻿
 
 
</div>

KYC Analyst (User Verification)

<div>
 As a Legal Account Restriction Guide, your mission is to handle legal account restrictions with accuracy, speed, and empathy, so our users feel safe, informed, and supported &mdash; even when things get complicated.
 
 
 
 Why this matters:
 
 
 
 At bunq, our mission is to Make Life Easy &mdash; for our users, our teams, and the world around us.
 
 
 When users face legal restrictions on their account, they need to know their money is safe, their rights are protected, and their case is being handled with care. You&rsquo;ll be the one to make that happen &mdash; ensuring legal compliance without leaving users in the dark.
 
 
 As a Legal Account Restriction Guide, you&rsquo;ll be the calm in the storm, making sure users understand what&rsquo;s happening, what&rsquo;s next, and what we&rsquo;re doing to help.
 
 
 Take ownership:
 
 
 As a Legal Account Restriction Guide, you&rsquo;ll take charge of key responsibilities that directly impact our users&rsquo; trust, bunq&rsquo;s legal compliance, and the speed of our operations.
 
 
 
 Your key responsibilities:
 
 
 
 <ul>
 <li>
 Handle legal account restrictions such as bankruptcies, garnishments, and court orders with full legal accuracy.
 </li>
 <li>
 Communicate clearly with users, explaining restrictions, timelines, and next steps in a way they understand and trust.
 </li>
 <li>
 Use AI and automation tools to process cases efficiently and accurately.
 </li>
 <li>
 Spot and fix process gaps, constantly improving how we handle legal cases without adding friction.
 </li>
 <li>
 Collaborate across teams, keeping legal, compliance, and operations aligned on each case.
 
 
 </li>
 </ul>
 
 What you&rsquo;ll work on right away:
 
 
 
 &rarr;
 
 Manage incoming legal orders
 
 , apply restrictions accurately, and track them through resolution.
 
 
 &rarr;
 
 Support users during restrictions
 
 , sending clear, timely updates.
 
 
 &rarr;
 
 Lift or adjust restrictions
 
 as soon as legal conditions allow, ensuring user access is restored fast.
 
 
 &rarr;
 
 Keep a clean audit trail
 
 , documenting actions and decisions for transparency and compliance.
 
 
 &rarr;
 
 Improve processes using data
 
 , helping bunq move faster while staying 100% compliant.
 
 
 
 Do you have what it takes?
 
 
 
 <ul>
 <li>
 Analytical problem-solver &rarr; You find root causes and fix them with scalable solutions.
 </li>
 <li>
 AI-first mindset &rarr; You use tech to simplify, streamline, and improve every step of the process.
 </li>
 <li>
 Data-driven &rarr; You rely on insights, not assumptions, to make decisions and improve performance.
 </li>
 <li>
 Process optimizer &rarr; You spot inefficiencies and improve them without sacrificing compliance.
 </li>
 <li>
 User-first approach &rarr; You always think about our users and how we can make life easier during tough times.
 </li>
 <li>
 Great collaborator &rarr; You work closely with legal, compliance, and ops to get things done smoothly.
 </li>
 <li>
 Detail-focused and resilient &rarr; You&rsquo;re calm under pressure and never miss a critical step.
 </li>
 <li>
 Legal expert &rarr; You know the ins and outs of account freezes, garnishments, and legal user rights.
 
 
 </li>
 </ul>
 
 Checking If We&rsquo;re a Match
 
 
 
 Finding the right fit is a two-way street. At bunq, we offer a wealth of opportunities and perks, but we also expect commitment and excellence in return. Our "Get Shit Done" culture isn&rsquo;t for everyone, and that&rsquo;s okay.
 
 
 Before you apply, start with some self-reflection by visiting the Our Culture, Your Mission, and Our Story pages. See if you resonate with what we&rsquo;re all about. We want you to genuinely thrive and find joy in your work at bunq.
 
 
 🤟 Join forces with great colleagues across the globe to truly make life easy for our users banking.
 
 
 🌟 Make lasting impact by working on complex &amp; exciting challenges
 
 
 👩&zwj;💻
 
 Hybrid setup
 
 : after 3 months in-office, work 2 days remote, 3 days in-office weekly
 
 
 🧳
 
 Digital Nomad program
 
 : 1 week/quarter after 1 year, 3 weeks/quarter after 2 years
 
 
 ✈️
 
 Carousel program
 
 : work from other bunq offices based on your performance and tenure
 
 
 📚 Accelerate your career growth with bunq Academy and
 
 &euro;1500 annual learning budget
 
 
 
 🏖️ 18 days of paid leave after onboarding + additional 3 days
 
 study leave
 
 for personal development
 
 
 🚴 MultiSport gym card to stay fit and healthy
 
 
 🚌 Contribution to travel expenses&mdash; whether you walk, bike, take the bus, or drive (we love green choices 🌳)
 
 
 💻 A MacBook so you can Get Shit Done
 
 
 🥗 Fresh, delicious lunches from our in-house chefs (vegan &amp; vegetarian options too!)
 
 
 ⚕️ Private health insurance, just in case
 
 
 💸 Monthly contributions to your phone and internet bills
 
 
 🍻 Friday drinks and other bunq-style celebrations
 
 
</div>

Compliance Agent (Legal Account Restriction)

<div>
 At bunq, we're not just building a banking app; we're reshaping how people around the world experience financial freedom. As a Website &amp; SEO Lead, you&rsquo;ll be instrumental in making bunq and tricount the first and most trusted choices for potential users searching online. Collaborate with our dynamic team to build a world-class web experience that drives massive organic growth and turns searchers into happy users.
 
 
 
 Take Ownership
 
 
 
 As Website &amp; SEO Lead, you&rsquo;ll turn search into growth, driving visibility, trust, and conversion at scale.
 
 
 <ul>
 <li>
 Own and scale SEO strategies that drive discovery across markets, languages, and user needs.
 </li>
 <li>
 Make our websites lightning-fast, crystal-clear, and built to convert, from first click to final action.
 </li>
 <li>
 Lead a high-performing team and work across product, design, and marketing to deliver real growth.
 </li>
 <li>
 You know how to build SEO strategies that drive meaningful traffic across markets, languages, and user segments.
 </li>
 <li>
 You&rsquo;ve run large-scale websites and know how to make them fast, intuitive, mobile-friendly, and accessible, ideally with hands-on experience in Framer.
 </li>
 <li>
 You turn data into action, using analytics tools to optimize performance and conversion at every step.
 </li>
 <li>
 You lead with clarity, give great feedback, and align teams across product, design, and marketing.
 </li>
 <li>
 You&rsquo;re fluent in English and can communicate complex ideas effectively across global teams.
 
 
 </li>
 </ul>
 Curious to see how we make life easy? - try the bunq app, it only takes 5 minutes to sign up.
 
 
 
 Your space to perform
 
 
 
 We give you the space and the tools you need to succeed 💪🏼
 
 
 🤟 Great, international colleagues who share your mindset
 
 
 👩&zwj;💻 Hybrid setup: after 3 months in-office, work 2 days remote, 3 days in-office weekly.
 
 
 🧳 Digital Nomad program: work remotely 1 week per quarter after 1 year and 3 weeks per quarter after 2 years
 
 
 📚 We support growth with bunq Academy and &euro;1500 annual learning budget
 
 
 🚴 A massive discount with Urban Sports Club for your wellbeing (in the Netherlands)
 
 
 🚴&zwj;&female;️ A Multisport gym card for your health and wellbeing (in Turkey and Bulgaria)
 
 
 🚌 Travel expenses are covered whether you come walking or by bike, bus or car (though we prefer green choices 🌳)
 
 
 💻 A MacBook so you can Get Shit Done with us
 
 
 🥦 Delicious lunches from our fabulous in-house chefs with vegan and vegetarian options
 
 
 💰 An optional pension plan with monthly contribution from bunq (in Netherlands)
 
 
 ⚕️ Private health insurance, just in case (in Turkey and Bulgaria)
 
 
 💸 Monthly contribution to your phone and internet bills
 
 
 🍻 Friday drinks and other celebrations - bunq style
 
 
</div>

Website & SEO Lead

<div>
 We&rsquo;re all about giving our users a smooth, worry-free banking experience while keeping their money safe from fraudsters 🛡️ As a Fraud Ops Analyst, you&rsquo;ll be the go-to person for spotting any suspicious activity, protecting users at every stage, and making sure we stay compliant with all the rules.
 
 
 You&rsquo;ll handle everything related to fraud cases, take charge of tricky situations, and come up with smart ideas to make our processes even better for a safer and smoother banking experience.
 
 
 
 Take Ownership
 
 
 
 <ul>
 <li>
 Become a detective in fraud prevention, using your in-depth investigation and problem-solving skills to protect our users from suspicious activity 🕵️&zwj;&male;️
 </li>
 <li>
 Keep an eye out for potential risks, using your knowledge of fraud monitoring and prevention to stay one step ahead
 </li>
 <li>
 Bring empathy and effective communication into every interaction to provide the best support possible
 </li>
 <li>
 You have knowledge of fraud monitoring and prevention
 </li>
 <li>
 You speak English fluently and have strong communication skills, while showing empathy
 </li>
 <li>
 You're a problem solving enthusiast, and can prioritize your work when needed
 </li>
 <li>
 You thrill at leading thorough investigations, using your attention to detail for efficient resolution
 </li>
 <li>
 You already have a advantage if you're familiar with the financial/banking sector, and if terms like KYC, KYB, payment and compliance operations ring a bell
 </li>
 <li>
 Your expertise in KYC and PayOps, as these will be strong advantages when tackling fraud cases and improving our processes will be a plus.
 
 
 </li>
 </ul>
 
 Your space to perform
 
 
 
 We give you the space and the tools you need to succeed 💪🏼
 
 
 🤟 Join forces with great colleagues across the globe to revolutionize banking
 
 
 🌟 Make lasting impact by working on complex &amp; exciting challenges
 
 
 📚 Accelerate your career growth with bunq Academy and learning budgets
 
 
 💸 Monthly contributions to your phone and internet bills
 
 
 💻 A Macbook to keep with you while you're with us
 
 
 👩&zwj;💻 Working hybrid &amp; earn Digital Nomad perks over time
 
 
 🚌 Travel expenses are covered whether you come walking or by bike, bus or car (though we prefer green choices 🌳)
 
 
 🍪 Lunch and snacks at the office, vegan options included
 
 
 🚴&zwj;&female;️ Stay fit &amp; healthy with a Multisport gym card
 
 
 ⚕️ Private health insurance, just in case
 
 
 🍻 Friday drinks, team events, and other celebrations - bunq style!
 
 
</div>

Fraud Ops Analyst

Join bunq and explore 4   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

bunq

ABOUT_COMPANY

KYC Analyst (User Verification)

Compliance Agent (Legal Account Restriction)

Website & SEO Lead

Fraud Ops Analyst