Urwah Admin

Bupa

<div>Job Description:
Global Product Executive
Bupa Egypt Insurance SAE, District 5 Campus, Building B07, Ain Sokhna Road, New Cairo 11361, Cairo, Egypt
Full Time - Fixed Term (Rolling Contract)
40 hours per week
Local Egypt Bonus Scheme
Hybrid Working (once per week office working)
Job Grade: B13
We make health happen
Bupa Global is the international health insurance division of Bupa. We provide customers who want premium international coverage with products and services to access the healthcare they need anytime, around the world, whether at home or when studying, living, travelling or working abroad. 
 
Bupa Global has offices around the world including London and Brighton (UK), Dublin (Europe), Miami (USA), Dubai (UAE, in partnership with OIC), Egypt and Hong Kong (China) as well as regional offices in mainland China, Singapore, the Dominican Republic, Bolivia, Panama, Guatemala and Ecuador.
Role Overview
The Corporate Product Executive will work as part of a successful high performing team focussing on all IPMI products administered by Bupa Global in the various markets that we operate around the globe. Using strong business understanding and experience of being a customer champion you will support delivering the Bupa Global Value Proposition, demonstrate our understanding of the customer requirements and the difference we can make to workplace health and wellbeing.
How you'll help us make health happen:<ul><li>
Prepare, create and maintain products for all customer types (individual, SME, Corporate and PPAs).</li><li>
Build and maintain products on SWAN according to defined requirements ensuring capability and within rules</li><li>
Continuous improvement in the onboarding and renewal of customers/clients</li><li>
Work closely with the colleagues in various departments and across the globe to ensure we can sustainably administer products</li><li>
Produce membership guides for Corporate and PPAs on WRAPs platform for the renewal and implementation of groups in a timely manner, liaising with Medical Policy and Compliance teams when bespoke wordings are required</li><li>
Investigate and provide solutions with claims and product enquiries to ensure the customer experience is optimised</li><li>
Work closely with the implementation coordinators to deliver and support the implementation process of new groups</li><li>
Acting as a subject matter expert to business projects, providing knowledge and support in the configuration of new products</li>
</ul>What you'll need:
<ul><li>A background in the global health insurance market, or relevant transferable skills and knowledge from other financial services industries such as Life Insurance, Retail, Commercial or Investment Banking and Wealth Management</li><li>
Sound technical knowledge of Bupa Global operating system or ability to quickly learn core functionality</li><li>
Project management experience/skills</li><li>
Advanced MC Office skills specifically Excel are a key requirement of the role. Use of Word, Powerpoint, MS Project knowledge is a plus</li><li>
High standard of written and spoken English</li><li>
Advanced interpersonal, social, communication and presentation skills</li><li>
Ability to plan and prioritise workload effectively and work to deadlines</li><li>
Ability to identify problems and resolve them independently</li><li>
Excellent attention to detail</li><li>
An enthusiastic team player with excellent written and verbal communication skills</li><li>
Collaborative and proactive to actively coordinate and support the product agenda</li><li>
Comfortable with engaging people at all levels, including senior stakeholders</li><li>
Good interpersonal skills, personal gravitas and ability to develop business credibility</li>
</ul>Why Bupa?
We're a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose - helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do.
We encourage all of our people to &rdquo;Be you at Bupa&rdquo;, we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That's why we especially encourage applications from people with diverse backgrounds and experiences.
Bupa takes pride in being a Level 2 Disability Confident Employer and will aim to offer an interview/assessment to disabled applicants who best meet the minimum criteria for the role. We're committed to ensuring you're treated fairly during the recruitment process and offer reasonable adjustments to anyone who may benefit from accommodations to the recruitment process.
If you require information regarding this role in an alternative format, please email: careers@bupa.com
Time Type:
Full time
Job Area:
Business Development
Locations:
Egypt - Cairo</div>
 
Private medical insurance, Referral programme, Cycle to work scheme, Company pension, Additional leave, Employee mentoring programme, Free flu jabs, Private dental insurance, Health &amp; wellbeing programme, Financial planning services, Paid volunteer time, Gym membership

Global Product Executive

<div>Job Description:
Business Partnerships Consultant (6 months Secondment)
Bupa Egypt Insurance SAE - District 5 Campus, Building B07, Ain Sokhna Road, New Cairo 11361, Cairo
Full Time - Secondment (6 months)
40 hours per week
Local Egypt Bonus Scheme
Hybrid Working (1 days per week office working)
Job Grade: A11
We make health happen
Bupa Global is the international health insurance division of Bupa. We provide customers who want premium international coverage with products and services to access the healthcare they need anytime, around the world, whether at home or when studying, living, travelling or working abroad. 
 
Bupa Global has offices around the world including London and Brighton (UK), Dublin (Europe), Miami (USA), Dubai (UAE, in partnership with OIC), Egypt and Hong Kong (China) as well as regional offices in mainland China, Singapore, the Dominican Republic, Bolivia, Panama, Guatemala and Ecuador.
Role Overview
As a business partnerships support consultant, you deliver an exceptional
 
customer experience for our Corporate customers. You provide a dedicated and
 
comprehensive service, responding to contacts from Group Secretaries and
 
Intermediaries and deliver the highest level of customer care, creating
 
extraordinary relationships resulting in good business retention and expansion.
 
Customer contact will be via emails. 
This is a diverse and skilled customer facing role where you will be supporting
 
the account managers in securing the renewal of group schemes through
 
delivering world class customer service, first contact resolution whenever appropriate. 
 
Your individual performance will be a key contribution to the department
 
achieving all targets for quality, productivity, compliance and regulation.
 
You will be a customer service champion, putting the customer at the centre of
 
everything you do and putting forward ideas for the continual improvement of the customer experience.
How you'll help us make health happen
<ul><li>Respond to all incoming queries from Group secretaries/Intermediaries by email including proactive outbound emails.</li><li>
Take end to end ownership of the investigation and resolution of escalations and issues. You will be required to liaise, negotiate and co-ordinate with other teams to ensure a customer focused resolution identifying issues and trends, recommending solutions within agreed authority limits</li><li>
Work closely with internal teams such as Corporate Sales, New Business, Finance and Claims to ensure a smooth customer journey.
</li><li>Complete all related customer administration such as maintaining and updating customer records, onboarding members for key groups and carrying out membership changes mid-term or at point of renewals
</li><li>Demonstrate flexibility by supporting the wider Business Partnerships operation at busy times.</li><li>
Develop effective working relationships with the Service Account Managers.</li><li>
Support and train new joiners in the team depending on experience and knowledge</li>
</ul>What you'll need:<ul><li>
Medical background e.g Dentist/Physiotherapist/ any other medical profession</li><li>
Confident and articulate in English (both written and spoken)</li><li>
Relevant qualification in customer service or related studies useful but not essential</li><li>
Microsoft Excel skills required and a high level of competency in all Microsoft software is desirable</li><li>
Background in the global health insurance market, or relevant transferable skills and knowledge from other financial services industries such as Life Insurance, Retail, Commercial or Investment Banking and Wealth Management.</li><li>
Highly customer focussed
</li><li>Excellent interpersonal, communication and influencing skills are required with emphasis on achieving results and successful outcomes</li><li>
A good understanding of Bupa Global processes and systems
</li><li>Good understanding of complaint handling processes</li><li>
Experience of working in another Bupa Global Operational department is preferable
</li><li>Able to manage own workloads and build effective relationships</li><li>
Good organisational, planning and time management skills</li><li>
Good written communication, a high level of assertiveness and an excellent telephone manner</li><li>
Good problem solving and analysis and using your network to assist in fixing issues.
</li><li>Experience of managing your own portfolio and face to face contact with your customers</li><li>
An ability to speak a second language would be an advantage</li>
</ul>Why Bupa?
We're a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose - helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do.
We encourage all of our people to &rdquo;Be you at Bupa&rdquo;, we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That's why we especially encourage applications from people with diverse backgrounds and experiences.
Bupa takes pride in being a Level 2 Disability Confident Employer and will aim to offer an interview/assessment to disabled applicants who best meet the minimum criteria for the role. We're committed to ensuring you're treated fairly during the recruitment process and offer reasonable adjustments to anyone who may benefit from accommodations to the recruitment process.
If you require information regarding this role in an alternative format, please email: careers@bupa.com
Time Type:
Full time
Job Area:
Business Development
Locations:
Egypt - Cairo</div>
 
Private dental insurance, Free flu jabs, Gym membership, Private medical insurance, Referral programme, Health &amp; wellbeing programme, Financial planning services, Additional leave, Company pension, Cycle to work scheme, Paid volunteer time, Employee mentoring programme

Business Partnerships Consultant (6 months Secondment)

<div>Job Description:
Supplier Relationship Manager
Hybrid working
Cairo, District 5 Campus, Building B07, Ain Sokhna Road, New Cairo 11361
Full time 40 hours per week
We make health happen
Working in our support functions you'll play a key part in helping our customer facing colleagues deliver exceptional standards of customer service and patient care. No matter your role, you'll have an opportunity to do work that matters. Making a difference to the lives of our customers each and every day.
An opportunity has arisen for an experienced Supplier Relationship Manager to join our Procurement team at Bupa. This is a key role that involves responsibility for maximising the in-contract relationship from Bupa's strategic suppliers.
How you'll help us make health happen
The job holder will be accountable for the following activities for a number of selected key Bupa suppliers:<ul><li>
Onboarding suppliers post contract award, managing suppliers against the Supplier Management Framework and building and maintaining ongoing relationships with suppliers.</li><li>
Leading regular governance review meetings with strategic suppliers to review supplier performance against contract, including SLA performance, cost reductions, continuous improvement opportunities and quality of service. Ensuring suppliers fulfil FCA compliance (where applicable).</li><li>
Owning and managing supplier risk profile to manage and mitigate supply chain risks, reducing the risk of financial or reputational damage. Undertaking due diligence and assurance reviews with suppliers. Resolution of operational and service incidents ensuring that root cause analysis is undertaken and processes are amended/implemented where appropriate.</li><li>
Driving the strategy of the category, collaborating with suppliers and internal stakeholders to drive innovation, efficiencies, business development opportunities and generating additional value to both parties, ensuring Bupa is a customer of choice.</li><li>
Leading internal reviews with key stakeholders to identify business needs and tangible service improvements and translating them into relationship development plans with suppliers.</li><li>
Developing and maintaining plans to prioritise and implement continuous improvement in terms of service, cost, risk and flexibility,</li><li>
Instigating and developing action plans to remedy poor supplier performance and managing these plans through to successful conclusion. Ensure smooth implementation of service improvement projects and successful handover to operational business stakeholders.</li><li>
Leading market scanning and benchmarking to monitor the direction of the supply market, ensure competitiveness of the supply base and shaping the strategy of the category.
</li><li>Providing regular Management Information reports and updates to the business stakeholders at all levels of the organisation.</li>
</ul>Key Skills / Qualifications needed for this role:<ul><li>
Experience in contract supplier management
</li><li>Experience in managing supplier against the requirements set out in the FCA (SYSC 8/13) and PRA handbook.</li><li>
Experience in either an supplier assurance and audit</li><li>
Knowledge of working with and managing outsourced Service Providers.
</li><li>A good knowledge of supply chain processes and the tools and techniques that can be used to improve them.</li><li>
Professional Procurement or Risk Management qualifications</li><li>
Good understanding of risk management frameworks and compliance activities</li><li>
Knowledge and experience of contract terms and conditions with an emphasis on drafting schedules</li><li>
Strong commercial awareness with a demonstrable record of value based delivery</li>
</ul>Desirable skills/Preferred Qualifications:<ul><li>
Ability to understand and communicate risk posture, possible impact on business functions, and paths for remediation</li><li>
Analysis, problem solving and decision making skills</li><li>
Ability to communicate complex topics in efficient and effective manner.</li><li>
Ability to communicate effectively at all stages of organisation</li><li>
Strong negotiation skills</li><li>
Experience of building and maintaining effective relationships at all levels</li><li>
Practical understanding of relevant regulatory environment</li>
</ul>Why Bupa?
We're a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose - helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do.
We encourage all of our people to &rdquo;Be you at Bupa&rdquo;, we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That's why we especially encourage applications from people with diverse backgrounds and experiences.
Bupa takes pride in being a Level 2 Disability Confident Employer and will aim to offer an interview/assessment to disabled applicants who best meet the minimum criteria for the role. We're committed to ensuring you're treated fairly during the recruitment process and offer reasonable adjustments to anyone who may benefit from accommodations to the recruitment process.
Time Type:
Full time
Job Area:
Finance &amp; Accounting
Locations:
Egypt - Cairo</div>
 
Private dental insurance, Free flu jabs, Gym membership, Work from home, Private medical insurance, Referral programme, Health &amp; wellbeing programme, Financial planning services, Additional leave, Company pension, Cycle to work scheme, Paid volunteer time, Employee mentoring programme

Supplier Relationship Manager

<div>Job Description:
Reinsurance Manager
Cairo, District 5 Campus, Building B07, Ain Sokhna Road, New Cairo 11361
Full time 40 hours per week
We make health happen
Bupa Global is the international health insurance division of Bupa. We provide customers who want premium international coverage with products and services to access the healthcare they need anytime, around the world, whether at home or when studying, living, travelling or working abroad.
Bupa Global has offices around the world including London and Brighton (UK), Dublin (Europe), Miami (USA), Dubai (UAE, in partnership with OIC), Egypt and Hong Kong (China) as well as regional offices in mainland China, Singapore, the Dominican Republic, Bolivia, Panama, Guatemala and Ecuador.
We're looking to appoint an experienced Reinsurance Manager to join our growing team in Cairo.
How you'll help us make health happen
As our Reinsurance Manager you'll be responsible for supervising the Reinsurance activities in Bupa Egypt Insurance in accordance with the local regulatory platform and Bupa Global direction and strategies.
How you'll help us make health happen<ul><li>
Negotiate treaty and facultative contracts, manage reinsurer relationships, analyse exposure models, and ensure compliance with regulatory and capital requirements.</li><li>
Prepare the quarterly reinsurance report that required by the regulator.</li><li>
Responsible for the renewal negotiation with the reinsurers of BEI and submitting all RI agreements to the local regulator on annual bases.</li><li>
Monitoring the score rating for BEI RI partners in accordance with the minimum regulatory requirements.
</li><li>Prepare re-insurance reports and present to the board and relevant committees</li><li>
Collaborate with underwriting, finance, treasury, and external stakeholders to ensure smooth transaction processing.</li><li>
Fulfil all regulatory requirements that fall within the remit of the role and always comply with them.</li><li>
Maintain governance and control requirements to ensure that all internal governance requirements are met, including full compliance with all policies, audit actions, monitoring actions and risk appetite.</li><li>
Prepare monthly and quarterly financial reports that required by the regulator.</li><li>
Oversee outwards reinsurance operations, including premium payments, claims notifications, and loss recoveries.</li><li>
Perform any tasks related to actuarial work and ad-hoc reporting.</li>
</ul>Technical Function
<ul><li>Monitor market for current agreements and prepare competitive analysis reports.</li><li>
Produce charts, tables, and reports that explain the Reinsurance risk profile and/or claim profile.</li><li>
Implement the Reinsurance framework for Bupa Egypt as per the guidelines set by BEI management.</li>
</ul>Experience and Qualifications
 
The role holder is expected to have the following experience and qualification/s:<ul><li>
Graduate from Actuarial Science, insurance or any relevant study.</li><li>
Having at least 5 years' experience in reinsurance</li><li>
Strong MS office skills is a must.</li><li>
Deep understanding of reinsurance treaty structures, quota share, and excess of loss arrangements.</li><li>
Excellent SQL/Excel VBA skills is an advantage.</li><li>
Strong data management and analytical reporting skills.</li><li>
Experience in medical insurance is an advantage.</li><li>
Resilience and confidence in own and Bupa's ability to succeed</li><li>
Acts ethically and honestly in all dealing with colleagues building compliance, authenticity and trust.</li><li>
Capable of representing Bupa at various external forums if needed (specially FRA).</li>
</ul>Why Bupa?
We're a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose - helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do.
We encourage all of our people to &rdquo;Be you at Bupa&rdquo;, we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That's why we especially encourage applications from people with diverse backgrounds and experiences.
Bupa takes pride in being a Level 2 Disability Confident Employer and will aim to offer an interview/assessment to disabled applicants who best meet the minimum criteria for the role. We're committed to ensuring you're treated fairly during the recruitment process and offer reasonable adjustments to anyone who may benefit from accommodations to the recruitment process.
Time Type:
Full time
Job Area:
Finance &amp; Accounting
Locations:
Egypt - Cairo</div>
 
Private dental insurance, Free flu jabs, Gym membership, Private medical insurance, Referral programme, Health &amp; wellbeing programme, Financial planning services, Additional leave, Company pension, Cycle to work scheme, Paid volunteer time, Employee mentoring programme

Reinsurance Manager

<div>Job Description:
Business Support Hub Team Member
Location: Cairo 
Job Type: Full-time 
Department: Administrative
Shift patterns are rotational : Sunday to Friday. 8am to 6pm (UK time)
Purpose of the Role:
Your responsibilities will include supporting customers within B2B Sales by answering, facilitating, and resolving all queries from internal and external customers (decision makers, group secretaries, brokers, account managers), via, email.
What you'll do:
You'll also proactively foster and develop excellent working relationships with our customers, intermediaries and maintain a network of stakeholders throughout the business to facilitate solutions to issues, queries or complaints received via several mediums.
You will be responsible for queries, problem &amp; complaint resolution and give the most appropriate advice and guidance to our customers, which may involve interaction with other Bupa departments.
Respond to contribute to the achievement of the department service levels &amp; work towards targets &amp; KPI's outlined by your manager.
You will take ownership of the promotion of any queries related to, Bupa Connect.
Carry out all instructions carefully and accurately and in line with documented best practice.
You will also develop and maintain a sound understanding of all the technology available through business.
To ensure that all requests are acted upon in a timely and accurate manner.
To ensure all interactions related to any case are promptly and accurately recorded on appropriate systems.
What you'll bring:
Excellent English communication skills - both verbal and written - are a must.
You'll also need good problem-solving skills, a keen eye for detail and the ability to analyse evidence objectively.
You'll manage your own workload, so you'll need to be organised and able to prioritise your daily tasks.
You'll be working in an FCA-regulated environment so will need the ability to work under pressure with an understanding of their TCF principles.
You'll also need to be able use initiative and the ability to work with a minimal level of supervision.
Possess strong numerical skills and can understand invoices.
Strong listening skills with the ability to tailor your approach to each customer.
PC literate with good knowledge of Windows based packages, with good typing skills.
Excellent communication skills, including letter writing skills, and the ability to deal effectively with internal and external customers of all levels Must be resilient and able to keep difficulties in perspective.
Ability to deal calmly and professionally with highly emotional, sometimes irrational, anxious, and uncertain customers within a pressurised environment.
Flexibility to adapt your way of working within a changing environment.
Time management skills and the ability to work quickly and accurately.
Ability to work on own initiative and make decisions within the protocols set down with minimum supervision.
Good problem-solving skills with the ability to present solutions to problems.
Ability to remain positive and calm and projects a &rdquo;can do&rdquo; attitude within the team/department.
Why Bupa?
We're a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose - helping people live longer, healthier, happier lives and making a better world.
We make health happen by being brave, caring and responsible in everything we do.
We encourage all of our people to &rdquo;Be you at Bupa&rdquo;. We champion diversity and understand the importance of our people representing the communities and customers we serve. That's why we especially encourage applications from people with diverse backgrounds and experiences.
Time Type:
Full time
Job Area:
Delivery and Operations
Locations:
Egypt - Cairo</div>
 
Health &amp; wellbeing programme, Private medical insurance, Additional leave, Free flu jabs, Financial planning services, Company pension, Gym membership, Cycle to work scheme, Paid volunteer time, Referral programme, Private dental insurance, Employee mentoring programme

Business Support Hub Advisor

<div>Job Description:
Business Coach
Cairo
Full Time (40 hours) Fixed Term
Shift work - Shifts will fall between Sunday to Friday 8.00am - 6.00pm UK time
We make health happen
We're a team that's passionate about leading the healthcare insurance market and improving wellbeing for all. We take immense pride in our work, working together with determination and focus. Delivering care that our millions of customers can count on, from experts they trust.
Role Overview
You will provide an innovative and flexible resource to support the commercial operations team to enhance overall performance and customer outcomes by identifying training needs and coaching solutions.
You will work to improve individual and teams speed to competence against training.
You'll help us make health happen by:
<ul><li>Working in partnership with key stakeholders and line managers to identify training and coaching needs for individuals and the team.</li><li>
Recommending solutions to deliver the needs identified and delivered in a structured timetable of activates evidencing key objectives.</li><li>
Designing and developing interventions, through internal and external means, enrol and engage business partners</li><li>
Delivering training and coaching interventions by a variety of medium including Classroom, Team meetings, Facilitation, and one to one Coaching</li><li>
Supporting teams with both telephony, webchat and customer service skills and regulatory requirements by way of &rdquo;on job&rdquo; accompaniments, giving feedback in verbal and written format</li></ul>
Key Skills / Qualifications needed for this role:
Multilingual skills essential, including excellent written and spoken English
Educated to degree level
Highly skilled in all Microsoft Office applications
Coaching experience or Certification is essential ideally within a regulated environment
Training/Facilitation experience would be beneficial
Advert will close externally once sufficient application numbers are received and this may be before any published closing date.
Why Bupa?
We're a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose - helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do.
We encourage all of our people to &rdquo;Be you at Bupa&rdquo;, we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That's why we especially encourage applications from people with diverse backgrounds and experiences.
We're committed to ensuring you're treated fairly during the recruitment process and offer reasonable adjustments to anyone who may benefit from accommodations to the recruitment process.
If you require information regarding this role in an alternative format, please email: careers@bupa.com
committed to ensuring you are treated fairly during the recruitment process and offer reasonable adjustments to anyone who may benefit from accommodations to the recruitment process.
If you require information regarding this role in an alternative format, please email: careers@bupa.com
Time Type:
Full time
Job Area:
Locations:
Egypt - Cairo</div>
 
Health &amp; wellbeing programme, Private medical insurance, Additional leave, Free flu jabs, Financial planning services, Company pension, Gym membership, Cycle to work scheme, Paid volunteer time, Referral programme, Private dental insurance, Employee mentoring programme

Business Coach

<div>Job Description:
Customer Service Consultant
Cairo, Egypt
Fixed Term
We make health happen
We're expanding our customer service team in Cairo and looking for customer-focused advisors to work in rotational shifts including (over-night shifts). You'll handle queries across phone, email, web chat, and letter, ensuring swift and accurate resolutions. With full training and ongoing coaching, you'll manage all customer types: individuals, corporates, and intermediaries. Resolving even complex issues without escalation. If you're passionate about delivering exceptional service and putting customers first, we'd love to hear from you.
Key Responsibilities
<ul><li>Authorize or reject treatment requests before procedures</li><li>
Handle member inquiries via phone, email, and in-person visits, applying product knowledge to resolve issues</li><li>
Manage membership updates, billing inquiries, and document issuance</li><li>
Coordinate international medical appointments and support cross-departmental communication</li><li>
Investigate and resolve complaints, ensuring customer satisfaction</li><li>
Maintain accurate system records and support new team members</li><li>
Collaborate with providers and internal teams to deliver seamless service</li>
</ul>What We're Looking For
<ul><li>Fresh graduates with a medical background are welcome to apply</li></ul><div>
Able to demonstrate that you pay due regard to customers and treat them fairly by: 
<ul><li>Being able to explain the impact that your role and actions have on the fair treatment of customers</li><li>Being able to explain the potential implications for customers who are not treated fairly by you or others</li><li>Making the fair treatment of customers central to all that you do</li><li>Always seeking to be competent to do your job e.g. by completing all compulsory regulatory training on time to ensure that you have all the necessary knowledge and skills</li></ul></div>
Why Bupa
We're a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose - helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do.
We encourage all of our people to &rdquo;Be you at Bupa&rdquo;, we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That's why we especially encourage applications from people with diverse backgrounds and experiences.
Bupa is a Level 2 Disability Confident Employer. This means we aim to offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role. We'll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them.
If you require information regarding this role in an alternative format, please email: careers@bupa.com
Time Type:
Full time
Job Area:
Call Centre
Locations:
Egypt - Cairo</div>
 
Health &amp; wellbeing programme, Private medical insurance, Additional leave, Free flu jabs, Financial planning services, Company pension, Gym membership, Cycle to work scheme, Paid volunteer time, Referral programme, Private dental insurance, Employee mentoring programme

Customer Service Consultant BES

Join Bupa and explore 8   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.