Urwah Admin

Bupa

<div>
 
 
 Customer Service Consultant
 
 
 
 
 Cairo, Egypt
 
 
 
 
 Fixed Term
 
 
 
 
 
 
 
 
 
 
 We make health happen
 
 
 
 
 
 
 We&rsquo;re expanding our customer service team in Cairo and looking for customer-focused advisors to work in
 
 
 rotational shifts including (over-night shifts)
 
 
 . You&rsquo;ll handle queries across phone, email, web chat, and letter, ensuring swift and accurate resolutions. With full training and ongoing coaching, you&rsquo;ll manage all customer types: individuals, corporates, and intermediaries. Resolving even complex issues without escalation. If you&rsquo;re passionate about delivering exceptional service and putting customers first, we&rsquo;d love to hear from you.
 
 
 
 
 
 
 
 
 
 Key Responsibilities
 
 
 
 
 
 <ul>
 <li>
 Authorize or reject treatment requests before procedures
 </li>
 <li>
 Handle member inquiries via phone, email, and in-person visits, applying product knowledge to resolve issues
 </li>
 <li>
 Manage membership updates, billing inquiries, and document issuance
 </li>
 <li>
 Coordinate international medical appointments and support cross-departmental communication
 </li>
 <li>
 Investigate and resolve complaints, ensuring customer satisfaction
 </li>
 <li>
 Maintain accurate system records and support new team members
 </li>
 <li>
 Collaborate with providers and internal teams to deliver seamless service
 </li>
 </ul>
 
 
 
 
 
 
 
 
 What We&rsquo;re Looking For
 
 
 
 
 
 
 Able to demonstrate that you pay due regard to customers and treat them fairly by:
 
 
 &bull; Being able to explain the impact that your role and actions have on the fair treatment of customers
 
 
 &bull; Being able to explain the potential implications for customers who are not treated fairly by you or others
 
 
 &bull; Making the fair treatment of customers central to all that you do
 
 
 &bull; Always seeking to be competent to do your job e.g. by completing all compulsory regulatory training on time to ensure that you have all the necessary knowledge and skills
 
 
 
 
 
 
 
 
 
 
 
 
 Why Bupa
 
 
 
 
 
 
 We&rsquo;re a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose &ndash; helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do.
 
 
 We encourage all of our people to &ldquo;Be you at Bupa&rdquo;, we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That&rsquo;s why we especially encourage applications from people with diverse backgrounds and experiences.
 
 
 Bupa is a Level 2 Disability Confident Employer. This means we aim to offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role. We&rsquo;ll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them.
 
 
 If you require information regarding this role in an alternative format, please email: careers@bupa.com
 
</div>

Customer Service Consultant

<div>Job Description:
Supplier Relationship Manager
Hybrid working
Cairo, District 5 Campus, Building B07, Ain Sokhna Road, New Cairo 11361
Full time 40 hours per week
We make health happen
Working in our support functions you'll play a key part in helping our customer facing colleagues deliver exceptional standards of customer service and patient care. No matter your role, you'll have an opportunity to do work that matters. Making a difference to the lives of our customers each and every day.
An opportunity has arisen for an experienced Supplier Relationship Manager to join our Procurement team at Bupa. This is a key role that involves responsibility for maximising the in-contract relationship from Bupa's strategic suppliers.
How you'll help us make health happen
The job holder will be accountable for the following activities for a number of selected key Bupa suppliers:<ul><li>
Onboarding suppliers post contract award, managing suppliers against the Supplier Management Framework and building and maintaining ongoing relationships with suppliers.</li><li>
Leading regular governance review meetings with strategic suppliers to review supplier performance against contract, including SLA performance, cost reductions, continuous improvement opportunities and quality of service. Ensuring suppliers fulfil FCA compliance (where applicable).</li><li>
Owning and managing supplier risk profile to manage and mitigate supply chain risks, reducing the risk of financial or reputational damage. Undertaking due diligence and assurance reviews with suppliers. Resolution of operational and service incidents ensuring that root cause analysis is undertaken and processes are amended/implemented where appropriate.</li><li>
Driving the strategy of the category, collaborating with suppliers and internal stakeholders to drive innovation, efficiencies, business development opportunities and generating additional value to both parties, ensuring Bupa is a customer of choice.</li><li>
Leading internal reviews with key stakeholders to identify business needs and tangible service improvements and translating them into relationship development plans with suppliers.</li><li>
Developing and maintaining plans to prioritise and implement continuous improvement in terms of service, cost, risk and flexibility,</li><li>
Instigating and developing action plans to remedy poor supplier performance and managing these plans through to successful conclusion. Ensure smooth implementation of service improvement projects and successful handover to operational business stakeholders.</li><li>
Leading market scanning and benchmarking to monitor the direction of the supply market, ensure competitiveness of the supply base and shaping the strategy of the category.
</li><li>Providing regular Management Information reports and updates to the business stakeholders at all levels of the organisation.</li>
</ul>Key Skills / Qualifications needed for this role:<ul><li>
Experience in contract supplier management
</li><li>Experience in managing supplier against the requirements set out in the FCA (SYSC 8/13) and PRA handbook.</li><li>
Experience in either an supplier assurance and audit</li><li>
Knowledge of working with and managing outsourced Service Providers.
</li><li>A good knowledge of supply chain processes and the tools and techniques that can be used to improve them.</li><li>
Professional Procurement or Risk Management qualifications</li><li>
Good understanding of risk management frameworks and compliance activities</li><li>
Knowledge and experience of contract terms and conditions with an emphasis on drafting schedules</li><li>
Strong commercial awareness with a demonstrable record of value based delivery</li>
</ul>Desirable skills/Preferred Qualifications:<ul><li>
Ability to understand and communicate risk posture, possible impact on business functions, and paths for remediation</li><li>
Analysis, problem solving and decision making skills</li><li>
Ability to communicate complex topics in efficient and effective manner.</li><li>
Ability to communicate effectively at all stages of organisation</li><li>
Strong negotiation skills</li><li>
Experience of building and maintaining effective relationships at all levels</li><li>
Practical understanding of relevant regulatory environment</li>
</ul>Why Bupa?
We're a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose - helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do.
We encourage all of our people to &rdquo;Be you at Bupa&rdquo;, we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That's why we especially encourage applications from people with diverse backgrounds and experiences.
Bupa takes pride in being a Level 2 Disability Confident Employer and will aim to offer an interview/assessment to disabled applicants who best meet the minimum criteria for the role. We're committed to ensuring you're treated fairly during the recruitment process and offer reasonable adjustments to anyone who may benefit from accommodations to the recruitment process.
Time Type:
Full time
Job Area:
Finance &amp; Accounting
Locations:
Egypt - Cairo</div>

Supplier Relationship Manager

<div><h4 class="jobSectionHeader">Job Description</h4>
<div><div>We are seeking a compassionate and skilled Senior Registrar in Pediatrics to join our healthcare team. As a Senior Registrar, you will provide physically and through telemedicine comprehensive medical care to pediatrics including newborns, infants, children, and adolescents. You will play a pivotal role in promoting child health and development, diagnosing and treating a wide range of pediatric conditions, and collaborating with a multidisciplinary team to ensure optimal patient outcomes. Your expertise in Pediatrics will contribute to ensuring the well-being of pediatric patients, providing family-centered care, and supporting the organization's commitment to delivering exceptional healthcare services. Additionally, you will practice population health management and value-based care, focusing on improving patient outcomes through efficient and effective healthcare delivery, with a focus on delivering patient-centered care and promoting the well-being of children and their families

Provide comprehensive medical care to newborns, infants, children, and adolescents, ensuring their physical, emotional, and developmental well-being.
<div>
<ul><li>Conduct thorough medical assessments, including detailed patient histories, physical examinations, and ordering and interpreting diagnostic tests specific to pediatric patients.</li></ul>
<ul><li>Develop and implement personalized treatment plans for pediatric patients, incorporating evidence-based medicine, family-centered care, and age-specific considerations.</li></ul>
<ul><li>Diagnose and manage a wide range of pediatric conditions, including acute illnesses, chronic diseases, developmental disorders, and behavioral health concerns.</li></ul>
<ul><li>Promote preventive healthcare measures, including well-child visits, vaccinations, growth and development monitoring, and health education for parents and caregivers.</li></ul>
<ul><li>Collaborate with specialists, pediatric nurses, allied healthcare professionals, and community resources to ensure comprehensive and coordinated care for pediatric patients.</li></ul>
<ul><li>Practice population health management by identifying and addressing pediatric health issues at the community level, implementing preventive measures, and promoting health awareness.</li></ul>
<ul><li>Utilize telemedicine platforms to provide remote consultations, monitor patients' progress, and offer virtual follow-up care when appropriate.</li></ul>
<ul><li>Embrace value-based care principles, focusing on optimizing patient outcomes and reducing healthcare costs through care coordination, preventive measures, and efficient resource utilization.</li></ul>
<ul><li>Educate parents and caregivers on child health, disease prevention, growth and development milestones, and strategies for managing common childhood conditions.</li></ul>
<ul><li>Stay updated with the latest advancements in pediatric medicine, including new treatment modalities, guidelines, population health management strategies, and value-based care models.</li></ul>
<ul><li>Maintain accurate and detailed medical records for pediatric patients, ensuring compliance with legal and regulatory requirements.</li></ul>
<ul><li>Participate in quality improvement initiatives, research activities, and clinical audits to enhance patient care and outcomes in the field of pediatrics.</li></ul></div> 
</div>
</div><h4 class="jobSectionHeader">Skills</h4>
<div><div><ul><li>Medical degree (MD, MBBS, or equivalent) from an accredited medical school.</li></ul>
<ul><li>Completion of residency training in Pediatrics from an accredited program.</li></ul>
<ul><li>Board certification Pediatrics from the Saudi Commission for Health Specialties (SCFHS).</li></ul>
<ul><li>Proven experience as a Registrar in Pediatrics or similar role, preferably in a hospital, clinical setting or telehealth setting.</li></ul>
<ul><li>Proficiency in using electronic medical records (EMR) and other healthcare technologies.</li></ul>
<ul><li>Strong clinical skills and ability to diagnose and manage a wide range of acute and chronic medical conditions in pediatric patients.</li></ul>
<ul><li>Excellent communication and interpersonal skills, with the ability to build rapport and establish effective relationships with pediatric patients, parents, and colleagues.</li></ul>
<ul><li>Ability to work effectively in a fast-paced environment, manage multiple priorities, and provide family-centered care.</li></ul>
<ul><li>Commitment to ongoing professional development and staying abreast of the latest advancements in Pediatrics.</li></ul></div></div></div>

Pediatrics

<div><h4 class="jobSectionHeader">Job Description</h4>
<div>We are seeking a compassionate and skilled Senior Registrar in Pediatrics to join our healthcare team. As a Senior Registrar, you will provide physically and through telemedicine comprehensive medical care to pediatrics including newborns, infants, children, and adolescents. You will play a pivotal role in promoting child health and development, diagnosing and treating a wide range of pediatric conditions, and collaborating with a multidisciplinary team to ensure optimal patient outcomes. Your expertise in Pediatrics will contribute to ensuring the well-being of pediatric patients, providing family-centered care, and supporting the organization's commitment to delivering exceptional healthcare services. Additionally, you will practice population health management and value-based care, focusing on improving patient outcomes through efficient and effective healthcare delivery, with a focus on delivering patient-centered care and promoting the well-being of children and their families

Provide comprehensive medical care to newborns, infants, children, and adolescents, ensuring their physical, emotional, and developmental well-being.
<div>
<ul><li>Conduct thorough medical assessments, including detailed patient histories, physical examinations, and ordering and interpreting diagnostic tests specific to pediatric patients.</li></ul>
<ul><li>Develop and implement personalized treatment plans for pediatric patients, incorporating evidence-based medicine, family-centered care, and age-specific considerations.</li></ul>
<ul><li>Diagnose and manage a wide range of pediatric conditions, including acute illnesses, chronic diseases, developmental disorders, and behavioral health concerns.</li></ul>
<ul><li>Promote preventive healthcare measures, including well-child visits, vaccinations, growth and development monitoring, and health education for parents and caregivers.</li></ul>
<ul><li>Collaborate with specialists, pediatric nurses, allied healthcare professionals, and community resources to ensure comprehensive and coordinated care for pediatric patients.</li></ul>
<ul><li>Practice population health management by identifying and addressing pediatric health issues at the community level, implementing preventive measures, and promoting health awareness.</li></ul>
<ul><li>Utilize telemedicine platforms to provide remote consultations, monitor patients' progress, and offer virtual follow-up care when appropriate.</li></ul>
<ul><li>Embrace value-based care principles, focusing on optimizing patient outcomes and reducing healthcare costs through care coordination, preventive measures, and efficient resource utilization.</li></ul>
<ul><li>Educate parents and caregivers on child health, disease prevention, growth and development milestones, and strategies for managing common childhood conditions.</li></ul>
<ul><li>Stay updated with the latest advancements in pediatric medicine, including new treatment modalities, guidelines, population health management strategies, and value-based care models.</li></ul>
<ul><li>Maintain accurate and detailed medical records for pediatric patients, ensuring compliance with legal and regulatory requirements.</li></ul>
<ul><li>Participate in quality improvement initiatives, research activities, and clinical audits to enhance patient care and outcomes in the field of pediatrics.</li></ul></div></div> 

<h4 class="jobSectionHeader">Skills</h4>
<div><div><ul><li>Medical degree (MD, MBBS, or equivalent) from an accredited medical school.</li></ul>
<ul><li>Completion of residency training in Pediatrics from an accredited program.</li></ul>
<ul><li>Board certification Pediatrics from the Saudi Commission for Health Specialties (SCFHS).</li></ul>
<ul><li>Proven experience as a Registrar in Pediatrics or similar role, preferably in a hospital, clinical setting or telehealth setting.</li></ul>
<ul><li>Proficiency in using electronic medical records (EMR) and other healthcare technologies.</li></ul>
<ul><li>Strong clinical skills and ability to diagnose and manage a wide range of acute and chronic medical conditions in pediatric patients.</li></ul>
<ul><li>Excellent communication and interpersonal skills, with the ability to build rapport and establish effective relationships with pediatric patients, parents, and colleagues.</li></ul>
<ul><li>Ability to work effectively in a fast-paced environment, manage multiple priorities, and provide family-centered care.</li></ul>
<ul><li>Commitment to ongoing professional development and staying abreast of the latest advancements in Pediatrics.</li></ul>
</div></div>
<h4 class="jobSectionHeader">Education</h4>
<div>Medicine and Surgery</div></div>

<div><h4 class="jobSectionHeader">Job Description</h4>
<div>The Patient Relationship Manager at Smart Clinic of Bupa CareConnect is responsible for leading the delivery of exceptional patient-centred services and ensuring compliance with operational excellence standards. This role oversees the effective management of clinic cases, develops and nurtures positive relationships with patients, resolves customer complaints, and ensures smooth coordination across teams. By maintaining a professional image and fostering a culture of excellence, the manager plays a critical role in enhancing the overall patient and stakeholder experience.

Patient Engagement and Customer Service
<ul>
<li>Greet patients and visitors in a professional and friendly manner, representing Bupa CareConnect values.</li>
<li>Provide accurate information about services, policies, and processes.</li>
<li>Address patient inquiries and concerns, escalating issues as necessary.</li>
<li>Follow CareConnect&rsquo;s operational procedures as outlined in the manual to comply with the department&rsquo;s procedures and standards.</li>
<li>Follow up on all Medical requests such as but not limited to, medication dispensing, lab, radiology, medical Information retrival and referal etc.</li>
<li>Maintain a thorough knowledge of all departments, our company network of hospitals, products and services so that customers are provided accurate information on it&rsquo;s provider and proceed general queries with confidence at all times.</li>
<li>Deal competently with members, Clinic staff feedback and take all possible actions to resolve the issues to their fullest satisfaction with minimal intervention of team leaders.</li>
<li>Manage to support maternity, pediatric and special needs medical cases.</li>
<li>Solve the customer comlaints / service failure without the need of further escalations</li>
<li>Ensure the proper follow up of the recovery plan / take a lead to standardize the porposed solutions (Kaizens, RIM, JDI...etc)</li>
<li>Ensure that the complaints are entered into the service esclation tools so as to take preventive actions.</li>
<li>Commit to patient confidentiality and always maintain patient records.</li>
<li>Answer questions, handle interruptions, and attend to patient concerns during daily tasks.</li></ul> 


Teamwork Support and Staff Management
<ul>
<li>Work effectively both individually and as part of a team to achieve both individual and department goals and objectives</li>
<li>Plan and coordinate section procedures and systems, devising ways to streamline processes.</li>
<li>Strive consistently to promote a positive team spirit</li>
<li>Contribute to the team positively.</li>
<li>Assess staff performance and provide coaching and guidance to ensure maximum efficiency.</li></ul> 


Operational Excellence
<ul>
<li>Coordinate with medical staff to streamline outpatient services.</li>
<li>Ensure smooth operation of the front desk, handling interruptions and completing daily tasks.</li>
<li>Play a support role for the hospital staff (Insurance, Pharmacists, Lab, and Radiology ..etc) and enable coaching and training on CareConnect Protocol / services to the clinc&rsquo;s staff.</li>
<li>Respect government laws and organizational regulations, including quality and safety protocols.</li>
<li>Use equipment safely and help maintain office supplies, including stationary and electronics</li></ul> 


Complaints Management
<ul>
<li>Solve the customer comlaints / Service Failure without the need of further escalations</li>
<li>Ensure the proper follow up of the recovery plan / take a lead to standrize the porposed solutions ( Kaizens , RIM ,JDI ..etc )</li>
<li>Ensure that the complaints are entered into the Service esclation tools so as to take preventive actions</li></ul> 


Clinic Relationship Building
<ul>
<li>To establish excellent relationships with the providers, CARE CONNECT Clerks and Point of Care delivery teams</li>
<li>To ensure that the image of the providers in front of the customers is strenghtened giving further booset to the partnership framework</li></ul> 


Proffesional appearance and commitment
<ul>
<li>To ensure the office, customer area and their personal appearance is at the highest level of cleanliness, order and professional look.</li>
</ul></div>
<h4 class="jobSectionHeader">Skills</h4>
<div><div><ul><li>Healthcare, Patient care, Medical Coordinator</li>
<li>Multi-cultural with interpersonal and communication skills, excellent planning</li>
<li>maintain control and order under stressful conditions and periods of high unit activity, while utilizing effective and respectful communication with patients, families, and the health care team</li>
<li>Demonstrate effective and respectful communication with patients, families and the healthcare team, using excellent interpersonal skills</li>
<li>Ability to adapt to a rapidly changing environment</li>
<li>Ability to quickly and appropriately prioritize tasks and manage interruptions</li>
<li>Ability to multi-task with multiple requests being asked at once</li>
<li>Complete work timely and accurately</li>
<li>Work effectively and collaboratively within a team environment</li>
<li>Commercial skills in combination with service focused mindset</li></ul> 

</div></div>
<h4 class="jobSectionHeader">Education</h4>
<div>Bachelor's degree in medical field such as nursing or pharmacy is highly preferred</div></div>

Patient Experience & Coordination (Pipeline)

<div>Job Description:
Customer Service Consultant
Cairo, Egypt
Fixed Term
We make health happen
We're expanding our customer service team in Cairo and looking for customer-focused advisors to work in rotational shifts including (over-night shifts). You'll handle queries across phone, email, web chat, and letter, ensuring swift and accurate resolutions. With full training and ongoing coaching, you'll manage all customer types: individuals, corporates, and intermediaries. Resolving even complex issues without escalation. If you're passionate about delivering exceptional service and putting customers first, we'd love to hear from you.
Key Responsibilities
<ul><li>Authorize or reject treatment requests before procedures</li><li>
Handle member inquiries via phone, email, and in-person visits, applying product knowledge to resolve issues</li><li>
Manage membership updates, billing inquiries, and document issuance</li><li>
Coordinate international medical appointments and support cross-departmental communication</li><li>
Investigate and resolve complaints, ensuring customer satisfaction</li><li>
Maintain accurate system records and support new team members</li><li>
Collaborate with providers and internal teams to deliver seamless service</li>
</ul>What We're Looking For
<div>Able to demonstrate that you pay due regard to customers and treat them fairly by: 
<ul><li>Being able to explain the impact that your role and actions have on the fair treatment of customers</li><li>Being able to explain the potential implications for customers who are not treated fairly by you or others</li><li>Making the fair treatment of customers central to all that you do</li><li>Always seeking to be competent to do your job e.g. by completing all compulsory regulatory training on time to ensure that you have all the necessary knowledge and skills</li></ul></div>
Why Bupa
We're a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose - helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do.
We encourage all of our people to &rdquo;Be you at Bupa&rdquo;, we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That's why we especially encourage applications from people with diverse backgrounds and experiences.
Bupa is a Level 2 Disability Confident Employer. This means we aim to offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role. We'll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them.
If you require information regarding this role in an alternative format, please email: careers@bupa.com
Time Type:
Full time
Job Area:
Call Centre
Locations:
Egypt - Cairo</div>

Customer service consultant

<div><h4 class="jobSectionHeader">Job Description</h4>
<div>Providing comprehensive medical care to adult patients in both physical and telemedicine settings in all internal medicine and Endocrinology needs. Responsible for providing expert clinical care in the diagnosis, treatment, and management of endocrine. This role encompasses a wide range of conditions, including diabetes, thyroid disorders, adrenal diseases, and metabolic syndromes and collaborating with a multidisciplinary team to ensure optimal patient outcomes. Additionally, practices population health management and value-based care, focusing on improving patient outcomes through efficient and effective healthcare delivery, with a focus on optimizing resources and enhancing patient outcomes. Ensure high-quality patient care, engage in clinical education, and contribute to research initiatives while adhering to safety and quality standards

Assessment and Diagnosis
<ul>
<li>Conduct comprehensive assessments and accurate diagnoses of endocrine disorders</li>
<li>Perform detailed patient histories and physical examinations focused on endocrine function.</li>
<li>Utilize diagnostic tools such as blood tests, imaging studies (ultrasound, MRI), and other endocrine function tests.</li>
<li>Collaborate with laboratory staff to evaluate and interpret biochemical results relevant to endocrine disorders.</li>
<li>Conduct comprehensive telehealth consultations via thorough patient history and physical examinations with patients experiencing internal and general medicine complaints</li>
<li>Develop personalized treatment plans, prescribe medications, and provide ongoing patient education</li>
<li>Deliver high-quality medical consultations to patients</li>
<li>Oversee ongoing care for chronic and acute conditions</li>
<li>Adjust treatment plans as necessary based on patient feedback and clinical outcomes.</li>
<li>Collaborate with other healthcare professionals, including primary care physicians, specialists, and nurses, to ensure seamless patient care</li>
<li>Practice population health management by identifying and addressing health issues at the community level, implementing preventive measures, and promoting health education and awareness</li>
<li>Document findings and treatment plans meticulously in patient records</li>
</ul>
Treatment Planning and Implementation
<ul>
<li>Develop and implement effective treatment plans for patients.</li>
<li>Collaborate with patients to discuss treatment options and preferences.</li>
<li>Design individualized treatment strategies that may include medication, surgery, or non-invasive therapies.</li>
<li>Monitor patient progress and adjust treatment plans as necessary</li>
</ul>
Clinical Quality and Safe Practice
<ul>
<li>Ensure the delivery of high-quality and safe clinical care in endocrinology.</li>
<li>Adhere to clinical guidelines and best practices established by professional organizations in endocrinology.</li>
<li>Participate in quality assurance initiatives, including audits and peer reviews, to assess clinical practices.</li>
<li>Implement safety protocols to minimize risks and complications associated with endocrine treatments</li>
</ul>
Collaboration with Healthcare Providers
<ul>
<li>Foster effective collaboration with multidisciplinary healthcare teams.</li>
<li>Engage in regular case discussions with other specialists, nurses, and allied health professionals to ensure coordinated care.</li>
<li>Attend departmental meetings to contribute to the development of clinical pathways and treatment protocols.</li>
<li>Facilitate referrals to and from other specialties based on patient needs and complex cases</li>
</ul>
Patient Safety and Satisfaction
<ul>
<li>Maintain compliance with all patient safety standards and ensure patient safety across all clinical interactions</li>
<li>Report any patient safety risks or issues to the appropriate staff in quality department</li>
<li>Practice safe medicine to ensure no patient harm</li>
<li>Explain medications possible side effects and proper use</li>
<li>Maintain satisfactory patients consultations through communication, taking complete history, providing empathy and understanding of patients conditions and circumstances, explanation of diagnosis and proposed management plan and answering patient queries</li>
</ul>
Professional Development and Compliance
<ul>
<li>Commit to ongoing professional development and adherence to regulatory standards.</li>
<li>Participate in continuing medical education (CME) activities, workshops, and conferences.</li>
<li>Stay updated on advancements in endocrinology practices and technologies.</li>
<li>Ensure compliance with health regulations and institutional policies.</li>
</ul></div>
<h4 class="jobSectionHeader">Skills</h4>
<div><ul><li>Medical degree (MBBS, MD or equivalent) from an accredited medical school.</li>
<li>Passion for providing high-quality physical and virtual care.</li>
<li>Proven experience in diagnosing and managing a wide range of Endocrinology
</li><li>Strong understanding of telehealth principles and best practices.</li>
<li>Proficiency in utilizing video conferencing platforms and electronic health records (EHR).</li>
<li>Excellent communication and interpersonal skills, with the ability to build rapport with patients remotely.</li>
<li>Strong analytical and problem-solving skills.</li>
<li>Ability to work independently and as part of a team</li>
</ul></div>
<h4 class="jobSectionHeader">Education</h4>
<div>Medicine and Surgery</div></div>

Endocrinology

Join Bupa and explore 8   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Bupa

ABOUT_COMPANY

Customer Service Consultant

Supplier Relationship Manager

Pediatrics

Pediatrics

Patient Experience & Coordination (Pipeline)

Customer service consultant

Endocrinology