Qureos Mentor

Busch Group

Who We Are: 
A Luxury Hotel on Kauai, Hawaii - Experience working at this sophisticated luxury oceanfront destination situated on world-famous Poipu Beach, on the sun-kissed south shore of the Hawaiian island of Kauai. Inspired by the spectacular sunsets, colorful native flowers and vibrant sea life of Kauai, Koa Kea Hotel & Resort captures the natural essence of luxury island adventure. At this property, you will be part of a team that values being proactive with guests and giving them a memorable experience for every stay.
 Are you ready to take your career to the next level? Apply Today!
 
Company Description: 
Pacific Hospitality Group provides a unique value proposition to investors and team members through our owner/operator approach. We are a family focused company committed to long term holds that enable us to grow our business and our team members. Our vision is to enrich people’s lives by offering memorable experiences, giving back to our communities and honoring God in all that we do. We are focused on long-term value creation and sustainable growth.
 
Our Guiding Principles: 
Integrity, Compliance, Value Creation, Principled Entrepreneurship, Customer Focus, Knowledge, Change, Humility, Respect, & Fulfillment
 
Job Description
 WHAT YOU WILL ACCOMPLISH
 The Spa Receptionist is responsible for the reception and retail area at the Spa. Including the greeting of all guests, answering phone calls, assisting guests with questions regarding Spa services and products, booking all appointments, checking the guest into the computer system and charging for services performed.
 <ul>
<li>Maintain warm, hospitable guest relations in all guest contact.</li>
<li>Responding to individual guest needs as they occur.</li>
<li>Properly open and close the spa each day according to Standard Operating Procedures.</li>
<li>Accurately book, change and cancel spa appointments.</li>
<li>Acknowledge and greet everyone who enters and leaves the spa facilities.</li>
<li>Provide detailed descriptions of spa treatments, packages, services, facility features and hours of operation.</li>
<li>Utilize spa computers with skill and proficiency.</li>
<li>Maintain a Spa Desk Bank.</li>
<li>Answer the phone promptly and use the guest’s name throughout the phone conversation.</li>
<li>Actively promote the spa, treatments, services, sessions and retail, as well as programs, promotions and/or discounts available.</li>
<li>Maintain eye contact when addressing external and internal guests.</li>
<li>Handle guests’ questions and concerns professionally and courteously.</li>
<li>Provide accurate, appropriate and immediate responses to all requests by guests, ensuring complete guest satisfaction.</li>
<li>Maintain a clean, safe, fully stocked and well organized area.</li>
<li>Develop ability to work without constant direct supervision and remain at assigned post for extended periods of time.</li>
<li>Maintain a positive attitude and contribute toward a quality of work environment.</li>
<li>Regularly attend, participate in and support training and staff meetings for the spa.</li>
<li>Assist in all areas of spa operation as requested by management.</li>
<li>Communicate to management any and all occurrences involving staff or guests in the spa that require attention.</li>
<li>Maintains confidentiality regarding company, staff, and guest information.</li>
</ul>
WHAT YOU WILL BRING
 <ul>
<li>Knowledge of modern office procedures and methods including telephone communications and office systems.</li>
<li>Skill to use personal computers and various software packages.</li>
<li>Skill to use basic math and money handling skills.</li>
<li>Skill to be detail-oriented and have ability to multi-task.</li>
<li>Skill to use excellent communication, listening and computer skills.</li>
<li>Ability to be efficient and productive in a fast-paced environment.</li>
<li>Ability to be enthusiastic and possess excellent customer service skills.</li>
<li>Ability to enjoy working with people; possess a friendly and outgoing personality.</li>
<li>Ability to be a team player.</li>
<li>Minimum lifting of 20 pounds.</li>
<li>Pushing, bending, stooping, upward reaching, manual dexterity.</li>
<li>Hearing, writing, typing.</li>
<li>Minimum pulling of 20 pounds.</li>
<li>Other duties may be assigned.</li>
</ul>
GREAT IF YOU HAVE
 <ul>
<li>1-2 Years experience in Spa/receptionist related field.</li>
<li>CPR and first aid training preferred.</li>
<li>Must have knowledge of all hotel departments and events.</li>
<li>Must have good mathematical and computer skills.</li>
<li>High school education and relevant training and experience required. Additional education preferred. Knowledge of local area required.</li>
</ul>
BENEFITS
 <ul>
<li>Health Insurance</li>
<li>Vision Insurance</li>
<li>Dental Insurance</li>
<li>Pharmacy Insurance</li>
<li>401K</li>
<li>Referral Bonus</li>
<li>Paid Time Off</li>
<li>Birthday Holiday (Full-Time or Part Time Only)</li>
<li>Gone Fishing Holiday (Full-Time Only)</li>
<li>Opportunities for advancement</li>
</ul>
Wage: $20.00
 
We provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity, or expression, or any other characteristic protected by federal, state, or local laws.
 
This policy applies to all terms and conditions of employment including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Spa - Spa Concierge

Who We Are: 
A Luxury Hotel on Kauai, Hawaii - Experience working at this sophisticated luxury oceanfront destination situated on world-famous Poipu Beach, on the sun-kissed south shore of the Hawaiian island of Kauai. Inspired by the spectacular sunsets, colorful native flowers and vibrant sea life of Kauai, Koa Kea Hotel & Resort captures the natural essence of luxury island adventure. At this property, you will be part of a team that values being proactive with guests and giving them a memorable experience for every stay.
 Are you ready to take your career to the next level? Apply Today!
 
Company Description: 
Pacific Hospitality Group provides a unique value proposition to investors and team members through our owner/operator approach. We are a family focused company committed to long-term holds that enable us to grow our business and our team members. Our vision is to enrich people’s lives by offering memorable experiences, giving back to our communities and honoring God in all that we do. We are focused on long-term value creation and sustainable growth.
 
Our Guiding Principles: 
Integrity, Compliance, Value Creation, Principled Entrepreneurship, Customer Focus, Knowledge, Change, Humility, Respect, & Fulfillment
 
Job Description
 WHAT YOU WILL ACCOMPLISH
 <ul>
<li>Engineer III creates an experience for our hotel guests by offering them a larger than home experience with welcoming, helpful, and exceptional service, while maintaining a safe, clean, comfortable, and inviting environment. Our Engineer III demonstrates attributes of a great host by being aware and attentive to our guest’s safety needs; in addition, they create conversations and share a moment thereby making a real connection with our guests. Maintain warm and hospitable guest relations in all guest contact.</li>
<li>Maintain warm, hospitable guest relations in all guest contact.</li>
<li>Maintain all areas of the hotel and its common areas in good working order being aware of any potential emergency situation.</li>
<li>Schedules preventative maintenance and maintains all equipment on regular basis.</li>
<li>Transmit and receive messages using all communication avenues.</li>
<li>Is aware of all operational procedures for activities such as fire prevention, firefighting, traffic control, power outages, or any other emergency situations.</li>
<li>Uses the appropriate safety equipment when working on a project or repairs.</li>
<li>Respond to and resolve all guest requests, complaints, or questions in a courteous and timely manner.</li>
<li>Thoroughly completes projects and assignments professionally with care.</li>
<li>Report all items in need of repair to supervisor and maintain equipment used in work.</li>
<li>Protect guest safety and well-being.</li>
<li>Adjusts to high pressure conditions and is open to change.</li>
<li>Assumes responsibility for personal growth and development.</li>
<li>Always Conducts him/herself (acts and dresses) professionally; sets standards for all.</li>
<li>Expresses ideas and conveys information clearly, effectively, and professionally.</li>
<li>Works to resolve disagreements and is respectful of peers and co-workers.</li>
<li>Inspect the hotel regularly to ensure it meets safety standards.</li>
<li>Organize repair projects in a manner that does not disturb guests.</li>
<li>Find ways to reduce hotel operating costs and conserve energy.</li>
<li>Be available to work a flexible schedule.</li>
<li>Must have basic working knowledge of plumbing, drywall repair, painting, electrical, and other general repair skills.</li>
<li>Must display very good organization and time management skills.</li>
<li>Protect Company assets by properly securing tools, equipment, and supplies.</li>
<li>Must have or be able to obtain a Pool Certification within the first 90 days of hire (see Manager for details).</li>
<li>Other duties may be assigned.</li>
</ul>
WHAT YOU WILL BRING
 <ul>
<li>Knowledge of the English language to effectively communicate with guests, associates, and vendors.</li>
<li>Knowledge of all hotel departments and functions.</li>
<li>Good mathematical and computer skills.</li>
<li>Ability to actively listen to others.</li>
<li>Ability to lift 30 pounds and pulling 25 pounds.</li>
<li>Ability to perform physical activities that require considerable use of your arms and legs and moving your whole body, such as climbing, lifting, balancing, walking, stooping, and handling of materials.</li>
<li>Ability to be a team player.</li>
<li>Ability to tolerate moderate amounts of walking.</li>
<li>Ability to operate automatic and manual vehicles.</li>
</ul>
GREAT IF YOU HAVE
 <ul>
<li>At least 1-2 years of related repair experience in building maintenance, heating/venting/air conditioning, or a related field, preferably in a hotel or hospitality setting.</li>
<li>CPR and First Aid Training preferred.</li>
<li>HVAC and Pool Certified preferred.</li>
</ul>
BENEFITS
 <ul>
<li>Health Insurance</li>
<li>Vision Insurance</li>
<li>Dental Insurance</li>
<li>Pharmacy Insurance</li>
<li>401K</li>
<li>Referral Bonus</li>
<li>Paid Time Off</li>
<li>Birthday Holiday (Full-Time or Part Time Only)</li>
<li>Gone Fishing Holiday (Full-Time Only)</li>
<li>Opportunities for advancement</li>
</ul>
Wage: $25.00
 We provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity, or expression, or any other characteristic protected by federal, state, or local laws.
 
This policy applies to all terms and conditions of employment including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

POM - Engineer 3

Who We Are: 
AC Hotel Phoenix Tempe/Downtown by Marriott is a 159-room lifestyle select-service hotel located in the all-new 43-acre Hayden Ferry Lakeside Business Park alongside the Tempe Town Lake Salt River. Less than five miles from Phoenix Sky Harbor International Airport, this property is a walking distance to downtown Tempe, and steps away from Arizona State University and Sun Devil Stadium. We invite you to become part of a team that values being proactive with guests and giving them a memorable experience for every stay.
 Are you ready to take your career to the next level? Apply Today!
 
Company Description: 
Pacific Hospitality Group provides a unique value proposition to investors and team members through our owner/operator approach. We are a family focused company committed to long term holds that enable us to grow our business and our team members. Our vision is to enrich people’s lives by offering memorable experiences, giving back to our communities and honoring God in all that we do. We are focused on long-term value creation and sustainable growth.
 
Our Guiding Principles: 
Integrity, Compliance, Value Creation, Principled Entrepreneurship, Customer Focus, Knowledge, Change, Humility, Respect, & Fulfillment
 
Job Description
 What You Will Accomplish
 The Front Desk Guest Services Agent creates a positive experience for all guests by delivering professional and pleasant service. You are responsible for ensuring that the check-in and check-out processes are smooth and efficient and are also responsible for performing other Front Office responsibilities. Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Front Desk Guest Service agent takes the initiative to deliver a wide range of services that guide guests through their entire stay. Their role goes beyond the traditional front desk to take ownership of the guest experience in the main areas of the hotel with a “guest first” mindset. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, delivering quality meals, or sharing the highlights of the local area, the Front Desk Guest Services Agent makes transactions feel like part of the experience.
 
Primary Responsibilities/Essential Functions: 
<ul>
<li>Greeting all guests with a warm welcome</li>
<li>Check guests in and out of rooms, as well as assigning rooms to guests</li>
<li>Answers telephones and takes messages when needed</li>
<li>May make, confirm or cancel guest reservations</li>
<li>Assist guests when shuttle services are requested</li>
<li>Computes bills and collects payment for guests</li>
<li>Replenish Computer Paper Supply</li>
<li>Assist Night Audit team members with posting and balancing of shift work</li>
<li>Attend all meetings as requested or assigned</li>
<li>Special projects as assigned by management</li>
</ul>
What You Will Bring
 
<ul>
<li>Must be willing to work weekends and holidays</li>
<li>Ability to interact with all associates, leadership, guests of the hotel and vendors</li>
<li>Must be able to stand for an 8-hour shift</li>
<li>Ability to work semi-independently without direct supervision by following all AC Hotel Tempe standards</li>
<li>Intermediate level computer skills and knowledge of MS Excel required</li>
<li>Ability to work under minimal supervision</li>
<li>Read, write and speak English fluently</li>
<li>Must be able to count cash and make change</li>
<li>Ability to communicate effectively with the public and other associates</li>
<li>High school diploma or general education degree (GED); or equivalent combination of education and experience.</li>
<li>Two or more years related experience and/or training.</li>
<li>Must have excellent customer service/communication skills to work with guests of various social, cultural, economic and educational backgrounds for the purpose of resolving problems/complaints and providing a high level of guest satisfaction.</li>
<li>Able to use mathematics to solve problems.</li>
<li>Must be able to speak, read, write and understand English to understand instructions, safety rules, and communicate with guests.</li>
</ul>
Great If you have
 <ul>
<li>One to Two years of Customer Service Experience. Preferably in the hospitality industry.</li>
<li>AC Hotel by Marriott Brand experience.</li>
<li>Requires ability to use computers programmed with accounting software to record, store and analyze information.</li>
<li>Uses logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. Requires attention to detail. Must be able to solve problems and remain calm and alert if dealing with difficult guest, during busy activity periods or in an emergency situation.</li>
<li>Able to work independently with minimal guidance and as part of a team.</li>
<li>Completes all required training as scheduled.</li>
<li>Due to the cyclical nature of the hospitality industry, team members may be required to work varying schedules to reflect the business needs of the hotel. Work schedules will include working on holidays, weekends and alternate shifts.</li>
<li>Must maintain a clean and appearance and professional demeanor.</li>
</ul>
PHYSICAL REQUIREMENTS
 While performing the duties of this job, the employee is frequently required to stand, and push/pull, the employee is constantly required to. The employee must occasionally walk, climb stairs, stand, crouch/bend/stoop, reach, smell, and grasp and lift objects weighing up to 50 pounds. Specific vision abilities constantly required are near vision and occasionally required include close and far vision. Finger dexterity is required to operate a computer keyboard and calculator.
 
We provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity, or expression, or any other characteristic protected by federal, state, or local laws.
 
This policy applies to all terms and conditions of employment including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Front Office - Front Desk Agent

Company Description: 
Pacific Hospitality Group provides a unique value proposition to investors and team members through our owner/operator approach. We are a family focused company committed to long-term holds that enable us to grow our business and our team members. Our vision is to enrich people’s lives by offering memorable experiences, giving back to our communities and honoring God in all that we do. We are focused on long-term value creation and sustainable growth.
 
Our Guiding Principles: 
Integrity, Compliance, Value Creation, Principled Entrepreneurship, Customer Focus, Knowledge, Change, Humility, Respect, & Fulfillment
 
Job Description
 WHAT YOU WILL ACCOMPLISH
 1. Prepares drinks for the guests and servers following standard recipes for cocktails and specialty drinks and practicing prudent portion control.
 2. Provides guests a fun and high-energy environment with the best possible dining experience, while maintaining a professional distance. Upholds high service standards of resort/hotel.
 3. Maintains proper and adequate set-up of the bar daily including requisitioning and stocking liquor, beer, wine, juices, soft drinks, garnishments, condiments and glassware. Opens and closes bar according to standard operating procedures.
 4. Describes wines, beers and spirits served and make recommendations as requested. Upsells food and beverage items to maximize profitability. Works with guests to accommodate special requests and dietary needs.
 5. Handles cash, charge, room and credit card transactions accurately and in accordance with company policies and procedures. Balances the bank at end of each shift and calculates tip outs.
 6. Follows all standard food handling, sanitation, TIPS and health department guidelines.
 7. Must wear non-slip, oil-resistant shoes. Follows all safety policies and procedures. Reports potential safety issues to manager whenever observed and takes immediate action to resolve in emergency situations. OSHA laws require the use of Personal Protective Equipment (PPE) when performing work duties that have the potential of risk to your health or safety. Team members will be trained in the proper use and care of assigned PPE if applicable. The hotel provides the required PPE. Team member has responsibility to report defective, damaged or lost PPE or equipment that does not fit properly to their manager. Maintains strict compliance with hotel's Hazardous Material (HAZMAT) program and familiarizes self with current MSDS.
 8. Maintains the cleanliness of the bar area by disposing of all waste, clearing and cleaning all glassware, and wiping down bar.
 9. Ensures that minors and intoxicated persons are not served alcoholic beverages. Notifies management of any problems resulting from guest complaints, intoxication or disruptive behavior.
 10. Provides opening and closing inventory of spirits. Fills out requisitions and all necessary paperwork throughout each shift.
 11. Notifies management of unsafe conditions, needed maintenance of any equipment and any accidents.
 12. Resolves guest complaints within scope of authority; otherwise refers the matter to management. Notifies supervisor and/or Security of all unusual events, circumstances, missing items, or alleged theft.
 WHAT YOU WILL BRING
 <ul>
<li>Two years of prior bartending experience, preferably in a hotel/resort environment. A strong knowledge of food and beverage preparation, hotel service standards, guest relations, and etiquette. Maintains extensive knowledge of all menu and bar items.</li>
</ul>
GREAT IF YOU HAVE
 <ul>
<li>Must have valid current Food Handlers Card and RBS Certification (Responsible Beverage Service) or willingness and ability to obtain one within 30 days of employment</li>
<li>Knowledge of federal, state and local laws, ordinances and regulations and company policy regarding serving alcohol to minors and intoxicated patrons.</li>
</ul>
We provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity, or expression, or any other characteristic protected by federal, state, or local laws.
 
This policy applies to all terms and conditions of employment including recruiting, hiring,
 placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Seasonal Bartender

Join Busch Group and explore 4   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Busch Group

About Company

Spa - Spa Concierge

POM - Engineer 3

Front Office - Front Desk Agent

Seasonal Bartender