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Butterfly Beginnings Counseling

Practice Operations &amp; Marketing CoordinatorWe are a playful, purpose-driven team of therapists, educators, and creatives dedicated to helping children, families, and fellow professionals thrive. We operate Butterfly Beginnings Counseling (therapy HQ), Monarch Mastery (training academy), and Fanatic 4 Feelings (emotional learning tools). We're growing fast and plan to open a second location!We're seeking a highly organized and reliable Practice Operations &amp; Marketing Coordinator who is excited by creating and managing smooth behind-the-scenes systems and executing a provided creative content strategy. This role starts at 15&ndash;20 hours/week with the potential to grow into a full-time position. You'll be the essential support person and right-hand to the CEO, handling everything from client intake and billing to social media scheduling and community engagement.Core Practice Operations &amp; Client Experience<ul><li>Lead Management: Monitor and respond to all new client inquiries within 24 business hours using provided templates and a warm, on-brand voice. Guide prospective clients through the initial steps toward scheduling.</li><li>Client Onboarding &amp; Scheduling: Send and track intake paperwork completion, schedule initial appointments, and distribute/collect parent report forms.</li></ul>Billing &amp; Financial Operations: Tracking the Gold<ul><li>SimplePractice Management: Utilize SimplePractice (our Electronic Health Record) to verify insurance eligibility, process co-pays/session fees, submit insurance claims, and manage basic accounts receivable.</li><li>Respond promptly to client billing inquiries using helpful and clear templates.</li></ul>Systems &amp; Tech Support: The Fixer of Flow<ul><li>Assist with setting up lead capture, automations, and scheduling coordination in GoHighLevel (our marketing and CRM platform).</li><li>Ensure seamless data and process handoffs between our systems to facilitate efficient operations.</li><li>Help test and refine operational workflows for efficiency.</li></ul>Office, Errands &amp; Supply Support: The Keeper of the Cozy<ul><li>Run small local errands (picking up supplies, snacks, and printing needs).</li><li>Monitor and restock all supplies for playrooms, waiting areas, and staff lounges.</li><li>Perform light organization and sanitizing of play therapy rooms.</li><li>Maintain a welcoming, client-ready environment at all times.</li></ul>Digital Marketing Execution (Content Strategy Provided)<ul><li>Social Media Scheduling: Schedule posts across our brands (including static posts, carousels, reels, and announcements). Monitor comments/messages and engage warmly with the audience.</li><li>Email Marketing: Build and schedule emails (newsletters, value-driven content, promotions). Segment audiences and track basic performance metrics. (Content themes and copy outlines are provided).</li><li>Live Events Support: Attend one weekly Zoom webinar and one weekly Facebook Live session. Monitor the chat for questions/engagement and prepare concise post-event summaries.</li><li>Online Community Management: Moderate one or more private Facebook groups, approving posts, welcoming new members, and ensuring that &quot;kindness first&quot; community guidelines are followed.</li></ul>What We&rsquo;re Looking For: Your Superpowers<ul><li>Proven experience in operations, administrative support, and/or virtual assistant roles.</li><li>Comfortable with and proficient in using Canva, ActiveCampaign, and a scheduling tool like Metricool. (or a willingness to learn)</li><li>Direct experience with SimplePractice or a similar Electronic Health Record (EHR) is a huge plus (or a demonstrated ability to learn complex software quickly).</li><li>Willingness and excitement to learn GoHighLevel.</li><li>Extremely organized, highly detail-oriented, and dependable.</li><li>Excellent and kind written and verbal communication skills.</li><li>Enjoys both the structure of administrative tasks and the execution of creative projects.</li><li>A genuine commitment to our mission and a desire to make a meaningful, positive impact.</li></ul>Bonus Points if you also have experience with:<ul><li>Video Editing (for short-form social media and longer training content).</li><li>Paid Ad Monitoring (Tracking basic performance on Meta and Google Ads).</li><li>Data Analysis (Tracking key metrics and sharing clear monthly performance summaries).</li><li>Graphic design or Search Engine Optimization (SEO).</li></ul>Compensation &amp; Hours: Fair Exchange of Magic<ul><li>$25&ndash;$50/hour, depending on your experience and skill level.</li><li>Consistent raises available based on performance milestones.</li><li>15&ndash;20 hours per week to start.</li><li>Clear potential and plan for growth into a full-time role.</li></ul>If you don&rsquo;t like children, being the behind-the-scenes person who makes everyone else better, or helping others make a meaningful impact on generations to come, this job is not for you.If you are interested and meet the qualifications, please email Kim Feeney your resume and cover letter at kim@butterflybeginningscounseling.com. In your cover letter, include your favorite superhero.Pay: $25.00 - $50.00 per hourWork Location: Hybrid remote in Davenport, IA 52804

Practice Operations & Marketing Coordinator

Join Butterfly Beginnings Counseling and explore 1   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Butterfly Beginnings Counseling

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Practice Operations & Marketing Coordinator