Qureos Mentor

Bybit

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 Bybit Introduction：
 
 
 
 Established in March 2018, Bybit is one of the fastest growing cryptocurrency derivatives exchanges, with more than 70 million registered users. We offer a professional platform where crypto traders can find an ultra-fast matching engine, excellent customer service and multilingual community support. We provide innovative online spot and derivatives trading services, mining and staking products, as well as API support, to retail and institutional clients around the world, and strive to be the most reliable exchange for the emerging digital asset class.
 
 
 Our core values define us. We listen, care, and improve to create a faster, fairer, and more humane trading environment for our users. Our innovative, highly advanced, user-friendly platform has been designed from the ground-up using best-in-class infrastructure to provide our users with the industry's safest, fastest, fairest, and most transparent trading experience. Built on customer-centric values, we endeavour to provide a professional, 24/7 multi-language customer support to help in a timely manner.
 
 
 
 
 
 As of today, Bybit is one of the most trusted, reliable, and transparent cryptocurrency derivatives platforms in the space.
 
 
 
 
 
 
 NOTE: PLEASE INCLUDE A LINK TO YOUR PORTFOLIO IN YOUR CV OR APPLICATION. APPLICATIONS WITHOUT A PORTFOLIO WILL NOT BE CONSIDERED.
 
 
 
 
 
 
 
 Role Overview
 
 
 
 We are looking for a Senior Designer to lead high impact brand and marketing design across global product campaigns. This role is responsible for creating compelling visual narratives, driving creative excellence, and delivering scalable design solutions that strengthen Bybit&rsquo;s brand presence across markets. The ideal candidate is highly creative, detail oriented, fast moving, and confident working across high volume campaign environments.
 
 
 
 
 
 
 Key Responsibilities
 
 
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 Lead the creative development of brand and marketing campaigns for global products across multiple platforms and touchpoints
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 Translate briefs into strong, on brand visual concepts that support engagement, conversion, and overall brand impact
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 Own end to end delivery of campaign assets from concept to final execution across different markets and formats
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 Develop storyboards and visual narratives for campaign, motion, and content related projects
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 Produce high quality creative work at volume while maintaining consistency, speed, and attention to detail
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 Collaborate closely with marketing, content, regional, and cross functional teams to deliver integrated campaigns
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 Maintain and evolve brand guidelines to ensure consistency and high creative standards across all outputs
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 Use Figma and other core design tools to build scalable design systems, campaign assets, and efficient workflows
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 Explore, adopt, and master AI powered creative platforms and workflows to improve ideation, production speed, and output quality
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 Contribute as a strong team player in a fast paced, collaborative, and high performance environment
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 Requirements
 
 
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 Strong experience in brand, marketing, and campaign design, supported by a portfolio of high quality executed work
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 Proficiency in Figma, Adobe Creative Suite, and a range of AI powered creative and generative platforms
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 Strong conceptual thinking with proven ability in storytelling, visual communication, and creative problem solving
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 Experience working across global markets with localisation and adaptation across regions
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 Ability to manage multiple projects and deliver high volume work without compromising quality
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 Strong communication skills with the ability to work through ambiguity and shifting priorities
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 Collaborative mindset with a proactive attitude and strong sense of ownership
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 Experience in fintech, crypto, or fast paced tech environments is a plus
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Senior Designer

<div>
 
 
 Bybit Introduction：
 
 
 
 Established in March 2018, Bybit is one of the fastest growing cryptocurrency derivatives exchanges, with more than 70 million registered users. We offer a professional platform where crypto traders can find an ultra-fast matching engine, excellent customer service and multilingual community support. We provide innovative online spot and derivatives trading services, mining and staking products, as well as API support, to retail and institutional clients around the world, and strive to be the most reliable exchange for the emerging digital asset class.
 
 
 Our core values define us. We listen, care, and improve to create a faster, fairer, and more humane trading environment for our users. Our innovative, highly advanced, user-friendly platform has been designed from the ground-up using best-in-class infrastructure to provide our users with the industry's safest, fastest, fairest, and most transparent trading experience. Built on customer-centric values, we endeavour to provide a professional, 24/7 multi-language customer support to help in a timely manner.
 
 
 
 
 
 As of today, Bybit is one of the most trusted, reliable, and transparent cryptocurrency derivatives platforms in the space.
 
 
 
 
 
 
 Please note that the ability to read and type in both Arabic and English is a must!
 
 
 
 
 
 
 
 
 Job Description:
 
 
 
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 Assist clients on all inquiries via live chat or email.
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 Ensure efficient and excellent customer service experience provided.
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 Be well equipped with the Company's platform/product including keeping abreast of general market conditions.
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 Diligently and effectively manage and follow up on inquiries/complaints of current/prospective clients.
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 Possess a strong ability to understand what customers truly need and convert it to constructive feedback and suitable solutions for management.
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 Ensure frontline operations are smooth, including flagging out any necessary discrepancy or situational risk to management on time.
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 Continuously seek improvement to enhance team&rsquo;s performance and work efficiency including overall work process.
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 Requirement:
 
 
 
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 Ideal candidate possess bachelor degree in finance / economics / mathematics or any related capacity.
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 Minimum diploma in business administration or business management with keen and sharp eye for numbers.
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 Preferably candidates with 2-4 years of customer service experience, trained in frontline operations (Livechat and Email).
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 Advantageous for candidates with experience working in financial institutions, fintech.
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 Someone with sharp acumen and keen eyes with numbers and statistics is ideal for this position.
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 Proficient in
 
 English &amp; Arabic
 
 in communication and writing in order to liaise with dedicated market counterparts.
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 Possess great passion to develop knowledge and a long-term career in fintech/crypto trading firms.
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 Team player, who is committed and self-driven, with the ability to respond positively to a client's request for assistance.
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 Able to perform 5 days' shift work including weekends &amp; Public Holidays (8am-5pm /4pm-1am /12am-9am).
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</div>

Customer Service Specialist (Emirati)

Join Bybit and explore 2   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Bybit

About Company

Senior Designer

Customer Service Specialist (Emirati)