Abrar Admin

C&D Auto Body

<div>
 
 Benefits:
 
 
 
 <ul>
 <li>
 401(k)
 </li>
 <li>
 401(k) matching
 </li>
 <li>
 Bonus based on performance
 </li>
 <li>
 Company parties
 </li>
 <li>
 Competitive salary
 </li>
 <li>
 Dental insurance
 </li>
 <li>
 Employee discounts
 </li>
 <li>
 Flexible schedule
 </li>
 <li>
 Free food &amp; snacks
 </li>
 <li>
 Free uniforms
 </li>
 <li>
 Health insurance
 </li>
 <li>
 Help or transport service
 </li>
 <li>
 Opportunity for advancement
 </li>
 <li>
 Paid time off
 </li>
 <li>
 Parental leave
 </li>
 <li>
 Profit sharing
 </li>
 <li>
 Training &amp; development
 </li>
 <li>
 Vision insurance
 </li>
 <li>
 Wellness resources
 
 
 
 </li>
 </ul>
 
 Job description:
 
 
 
 We are seeking an experienced Customer Service Representative (CSR) for our busy, professional auto body shop. This role is ideal for someone
 
 who is confident using CCC ONE and bilingual
 
 , understands the repair process, and knows how to deliver excellent customer service in a fast-paced collision repair environment.
 
 
 You will be the main point of contact for customers and play a key role in keeping repairs moving smoothly from intake to delivery.
 
 
 Responsibilities:
 
 
 <ul>
 <li>
 Greet customers in person and over the phone with professionalism
 </li>
 <li>
 Manage customer files and repair status using CCC ONE
 </li>
 <li>
 Schedule repairs, drop-offs, and pick-ups
 </li>
 <li>
 Communicate repair progress clearly to customers
 </li>
 <li>
 Coordinate with estimators, technicians, and insurance companies
 </li>
 <li>
 Review estimates, supplements, and invoices with customers
 </li>
 <li>
 Process payments and close repair orders
 </li>
 <li>
 Maintain organized front office operations
 </li>
 <li>
 Handle customer concerns with professionalism and efficiency
 
 
 
 </li>
 </ul>
 Qualifications:
 
 
 <ul>
 <li>
 CCC ONE experience required
 </li>
 <li>
 Prior auto body or collision repair experience preferred
 </li>
 <li>
 Strong communication and customer service skills
 </li>
 <li>
 Ability to multitask and stay organized in a fast-paced environment
 </li>
 <li>
 Comfortable working with insurance-driven repairs
 </li>
 <li>
 Reliable, punctual, and professional
 
 
 
 </li>
 </ul>
 What We Offer:
 
 
 <ul>
 <li>
 Competitive pay based on experience
 </li>
 <li>
 401(k) with company match
 </li>
 <li>
 Profit sharing
 </li>
 <li>
 Paid vacation and PTO
 </li>
 <li>
 Stable, long-term employment
 </li>
 <li>
 Supportive team and professional work environment
 
 
 
 </li>
 </ul>
 If you&rsquo;re an experienced CSR who knows CCC ONE and takes pride in delivering great customer service, we&rsquo;d love to hear from you.
 
 
 Job Type: Full-time
 
 
 Benefits:
 
 
 <ul>
 <li>
 401(k)
 </li>
 <li>
 401(k) matching
 </li>
 <li>
 Dental insurance
 </li>
 <li>
 Flexible schedule
 </li>
 <li>
 Health insurance
 </li>
 <li>
 On-the-job training
 </li>
 <li>
 Paid time off
 </li>
 <li>
 Parental leave
 </li>
 <li>
 Professional development assistance
 </li>
 <li>
 Referral program
 </li>
 <li>
 Vision insurance
 
 
 
 </li>
 </ul>
 Experience:
 
 
 <ul>
 <li>
 Customer service: 2 years (Required)
 </li>
 <li>
 CCCONE Software: 2 years (Required)
 
 
 
 </li>
 </ul>
 Language:
 
 
 <ul>
 <li>
 Spanish (Required)
 
 
 
 </li>
 </ul>
 Work Location: In person
</div>

Body Shop Customer Service Representative - CSR

Join C&D Auto Body and explore 1   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

C&D Auto Body

About Company

Body Shop Customer Service Representative - CSR