Qureos Mentor

C D General Trading LLC

Pay: 3,000.00 (AED) - 3,500.00 (AED) per monthJob description:NO PICTURE ON YOUR CV PLEASE DO NOT APPLY!CityDrinks.com is a premier online alcohol delivery service, offering a wide selection of alcoholic beverages directly to our customers' doors in Abu Dhabi. As part of our commitment to exceptional service, we are looking to expand our team with a dedicated Customer Service Representative who is passionate about helping others and enhancing customer satisfaction.Please Note: CityDrinks is a business that distributes and sells alcoholic beverages. Applicants should be comfortable working in an environment that involves the handling, marketing in, or promotion of alcohol-related products, in accordance with legal and regulatory standards.Job Description:As a Customer Service Representative, you will be the first point of contact for our customers, delivering professional customer support and driving customer satisfaction to new heights. You will handle customer inquiries, resolve issues, and provide timely and effective solutions to ensure a positive experience with every interaction.Key Responsibilities:<ul><li>Overseeing and assessing customer service staff activities, and providing them with regular performance-related feedback.</li><li>Strategizing and monitoring the daily activities of customer service operations.</li><li>Assisting customer service staff with duties where required.</li><li>Training staff in areas of customer service and company policies.</li><li>Managing customer service coverage and customer flow to ensure proficient service.</li><li>Monitoring and authenticating returns, exchanges, and voids.</li><li>Investigating and solving customer service complaints.</li><li>Assisting with the development and implementation of service policies, and explaining these to staff and customers.</li><li>Maintaining documentation pertaining to customer service department activities.</li><li>Performing additional duties where needed.</li></ul>In addition to the task:<ul><li>Supervising the activities of dispatch staff, ensuring they fulfill their roles effectively and efficiently</li><li>Planning and scheduling dispatch operations, including routes and schedules for drivers</li><li>Resolving complaints or concerns raised by customers or staff related to dispatch services</li><li>Training new dispatch personnel and providing ongoing training to existing staff</li><li>Ensuring all dispatch operations comply with laws, regulations, and company policies</li><li>Maintaining accurate records of dispatch activities, including information about routes, schedules, incidents, and service levels</li><li>Implementing strategies to improve dispatch operations, including efficiency, customer satisfaction, and safety</li><li>Analyzing data related to dispatch operations and preparing reports for management</li><li>Ensuring the necessary dispatch equipment is in proper working condition and arranging for maintenance or replacement as necessary</li></ul>Requirements:- Proven work experience as a Customer Service Supervisor and have knowledge in Logistic.-Experience in customer support, customer care and relations.- Familiarity with our industry is a plus.- With leadership experience.- Understanding of how CRM systems work.- Excellent communication and problem-solving skills.- Multi-tasking abilities.- Patience when handling tough cases.- High school diploma; additional certification in Customer Service Supervisor is a plus.What We Offer:- The opportunity to work in a fast-paced and growth-oriented environment.- A role that is critical to the company's success and customer satisfaction.- Competitive salary and benefits package.- Professional development and training opportunities.C D General Trading is an equal opportunity employer committed to diversity and inclusion in the workplace.Job Type: Full-timePay: AED3,000 - 3,500 per monthAbility to commute/relocate:Abu Dhabi: Reliably commute or planning to relocate before starting work (Preferred)Application Question(s):Will you be comfortable working for a Alcohol company.Experience:Customer Service: 5 years (Preferred)Job Type: Full-timeApplication Question(s):<ul><li>If NO PICTURE on your CV please do not apply</li></ul>Experience:<ul><li>customer service supervisor: 5 years (Preferred)</li></ul>Job Type: Full-timePay: From AED3,000.00 per month

Customer Service Representative

Job Title: Car Driver (Full-Time)We are currently looking for a dependable and efficient Car Driver to join our team. The ideal candidate will be responsible for delivering and collecting packages and items, performing maintenance and basic mechanical tasks, as well as handling errands such as purchasing office supplies. A strong understanding of Abu Dhabi and Dubai road networks, good physical fitness, and excellent time management are key for this role.Key Responsibilities:<ul><li>Deliver and collect packages, documents, and other items within assigned areas.</li><li>Pick up items from and deliver to supplier locations.</li><li>Perform minor maintenance and mechanical work as needed.</li><li>Purchase office supplies and handle related errands.</li><li>Provide professional and courteous customer service during all interactions.</li><li>Keep accurate logs of deliveries and collections.</li><li>Adhere to all UAE traffic laws and safety standards.</li><li>Ensure the vehicle is kept clean and in good working condition.</li><li>Follow all company delivery protocols and procedures.</li></ul>Requirements:<ul><li>High school diploma or equivalent.</li><li>Valid UAE driver&rsquo;s license with a clean driving record.</li><li>Currently on a Tourist Visa, Freelance Visa, or Cancelled Visa.</li><li>Prior experience as a family driver is a plus.</li><li>Familiarity with Abu Dhabi and Dubai roads and traffic conditions.</li><li>Good communication skills.</li><li>Excellent time management and reliability.</li><li>Physically fit and capable of lifting heavy items when required.</li></ul>Job Details:<ul><li>Job Type: Full-time</li><li>Salary: AED 3,000 &ndash; 3,200 per month</li><li>License: Valid UAE driving license (Preferred)</li></ul>Job Type: Full-timePay: From AED3,000.00 per month

Car Driver/Maintenance/Mechanics

Join C D General Trading LLC and explore 2   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

C D General Trading LLC

ABOUT_COMPANY

Customer Service Representative

Car Driver/Maintenance/Mechanics