Qureos Mentor

CABS Home Attendants Service, Inc.

TITLE: Program Manager &ndash; Enhanced Social ServicesREPORTS TO: CEO in the InterimROLE DESCRIPTION: The Program Manager &ndash; Enhanced Social Services is a key leadership position responsible for the oversight, execution, and quality management of CABS Health Network&rsquo;s Enhanced Services Department for the Social Care Network, a program scheduled to to end January 2027.This department includes two core program areas:&middot; Home Remediation Services (e.g., mold remediation, pest management, accessibility improvements, and tenancy support services), and&middot; Nutrition Services (e.g., medically tailored meals, nutritional assessments, counseling).The Program Manager will supervise multidisciplinary staff and vendors, ensure program compliance, and operationalize the agency&rsquo;s strategic goals for enhanced service delivery. This position reports directly to the Chief Executive Officer (CEO) in the interim and plays a vital role in ensuring effective service integration, regulatory alignment, and positive client outcomes.RESPONSIBILITIES:Strategic &amp; Operational Leadership<ul><li>Lead the development, implementation, and continuous improvement of enhanced service lines.</li><li>Translate strategic directives from the CEO into actionable workflows and KPIs.</li><li>Coordinate interdepartmentally to ensure seamless referral, intake, and follow-up processes.</li></ul>Program Oversight &amp; Compliance<ul><li>Ensure all services meet city, state, and funder-specific regulatory requirements, including Medicaid and social care network program standards.</li><li>Develop and enforce standard operating procedures, quality benchmarks, and audit protocols.</li><li>Maintain accurate documentation, service logs, and outcome reports for internal and external stakeholders.</li></ul>Team Management &amp; Vendor Coordination<ul><li>Directly supervise staff, including the Home Remediation Supervisor (home remediation) and Certified Nutritionist/Dietitian (nutrition services), and provide quite to the Housing and Nutrition Assistants</li><li>Support recruitment, onboarding, coaching, and performance evaluation of team members.</li><li>Manage and monitor third-party vendors and contractors to ensure timely, high-quality service delivery.</li></ul>Data, Reporting &amp; Quality Improvement<ul><li>Track service utilization, program milestones, and compliance metrics.</li><li>Generate monthly reports to the CEO summarizing performance, risks, and recommendations.</li><li>Implement client satisfaction protocols and use feedback for service enhancement.</li></ul>Required Qualifications:<ul><li>Bachelor&rsquo;s degree in Public Health, Social Work, Health Administration, or a related field (Master&rsquo;s preferred)</li><li>Minimum 5 years of experience in program or operations management in healthcare, housing, or social services</li><li>Proven leadership in team supervision, vendor oversight, and regulatory compliance</li><li>Strong project management and analytical skills</li><li>Excellent interpersonal, verbal, and written communication abilities</li><li>Familiarity with Medicaid, health equity initiatives, or housing remediation preferred</li><li>Proficient in Microsoft Office and case management platforms</li></ul>Compensation &amp; Benefits:<ul><li>Competitive salary commensurate with experience</li><li>Health, dental, and vision insurance</li><li>Retirement savings plan</li><li>Generous PTO and holiday schedule</li><li>Leadership training and professional development support</li></ul>Job Types: Full-time, PermanentPay: $75,000.00 - $85,000.00 per yearBenefits:<ul><li>401(k)</li><li>401(k) matching</li><li>Dental insurance</li><li>Employee discount</li><li>Flexible spending account</li><li>Health insurance</li><li>Life insurance</li><li>Paid time off</li><li>Professional development assistance</li><li>Referral program</li><li>Retirement plan</li><li>Vision insurance</li></ul>Education:<ul><li>Bachelor's (Preferred)</li></ul>Experience:<ul><li>Public health: 6 years (Preferred)</li><li>Mentoring: 5 years (Preferred)</li><li>Social work: 1 year (Preferred)</li></ul>Language:<ul><li>Bilingual (Preferred)</li></ul>Ability to Commute:<ul><li>Brooklyn, NY 11206 (Required)</li></ul>Ability to Relocate:<ul><li>Brooklyn, NY 11206: Relocate before starting work (Required)</li></ul>Work Location: In person

Program Manager (Enhanced Social Services)

Join CABS Home Attendants Service, Inc. and explore 1   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

CABS Home Attendants Service, Inc.

About Company

Program Manager (Enhanced Social Services)