Qureos Mentor

Cafua Management

<div><div>A Restaurant Manager is responsible for the development of their team by providing strong, positive leadership and constructive feedback. They are responsible to deliver a great guest experience using an operational excellence model which contributes to profitable top line sales. They are responsible for the overall operation of the restaurant according to Dunkin&rsquo; standards, franchisee standards and in compliance with all applicable laws.<div>
Guest First Culture
</div>Embracing a guest first culture is not a strategy; it is the way we should execute our business. Start by taking personal responsibility to provide the best guest service in the industry. Together, we can accomplish this by delivering what our guests want: quality products; fast, friendly service; and a clean restaurant. Quality products are prepared using the proper systems and recipes the way the guest ordered it. Friendly service starts with you - a warm greeting, a smile, and a thank you go a long way. A clean restaurant provides the guest with the atmosphere they want. Let's make their day ... every guest, every day.<div> 
 
RESPONSIBILITIES INCLUDE (but not limited to) 
Recruit, hire, train and develop their employees 
<ul><li>Communicate job expectations to their employees</li><li>Plan, monitor, appraise and review their employees&rsquo; job performance</li><li>Provide coaching and feedback; disciplines when appropriate</li><li>Create and maintain a guest first culture in the restaurant</li><li>Ensure all shifts are appropriately staffed with qualified Team Members to achieve guest service goals</li><li>Maintain safe, secure, and healthy environment by following and enforcing safety, food safety, and sanitation guidelines; comply with all applicable laws</li><li>Ensure Brand standards and systems are executed</li><li>Prepare and complete action plans; implement production, productivity, quality and guest service standards</li><li>Complete audits and implement plans to drive system improvements</li><li>Control costs to help maximize profitability</li><li>Execute all in-restaurant marketing promotions in a timely manner</li><li>Execute new product roll-outs including team training, marketing and sampling</li><li>Set sales goals and track results</li></ul></div>
REQUIREMENTS &ndash;<ul><li>
Must be able to lift a minimum of 30 lbs</li><li>
Must be able to stand for 6+ hours at a time</li><li>
Must be 18+ years or older</li><li>
Must be authorized to work in the U.S.</li><li>
Fluent in English</li></ul><div>
COMPETENCIES
</div>Guest Focus<ul><li>Understands and exceeds guest expectations, needs and requirements</li><li>Develops and maintains guest relationships</li><li>Displays a sense of urgency with guests</li><li>Seeks ways to improve the guest experience; asks questions, commits to follow-through</li><li>Resolves guest concerns in a timely fashion</li><li>Touches tables in the restaurants, speaks to guests and asks for feedback on how they can improve their restaurant operations</li></ul> 
Passion for Results<ul><li>Sets and maintains high standards for self and others, acts as a role model</li><li>Consistently meets or exceeds goals</li><li>Contributes to the overall team performance; understands how his/her role relates to others</li><li>Sets, prioritizes and maintains focus on important activities</li><li>Reads and interprets reports to establish goals and deliver results</li><li>Seeks ideas and best practices from other individuals, teams, and networks and applies this knowledge to achieve results</li></ul> 
Problem Solving and Decision Making<ul><li>Identifies and resolves issues and problems</li><li>Uses information at hand to make decisions and solve problems; includes others when necessary</li><li>Identifies root cause of a problem and implements a solution to prevent from recurring</li><li>Empowers others to make decisions and resolve issues</li><li>Identifies obstacles and eliminates road blocks</li></ul> 
Interpersonal Relationships &amp; Influence<ul><li>Develops and maintains relationships with team</li><li>Operates with integrity; demonstrates honesty, treats others with respect, keeps commitments</li><li>Remains positive in high tension situations</li><li>Encourages collaboration and teamwork</li><li>Leads others; negotiates and takes effective action</li></ul> 
Conflict Management<ul><li>Seeks to understand conflict through active listening</li><li>Recognizes conflicts as an opportunity to learn and improve</li><li>Resolves situations using facts involved, ensuring consistency with policies and procedures</li><li>Escalates issues as appropriate</li></ul> 
Developing Direct Reports and Others<ul><li>Works collaboratively with employees to create individual development plans to strengthen employee&rsquo;s knowledge and skills</li><li>Regularly discusses progress towards goals, reviews performance and adjusts development plans accordingly</li><li>Provides challenging assignments for the purpose of developing others</li><li>Uses coaching and feedback opportunities to improve performance</li><li>Identifies training needs and supports resources for development opportunities</li></ul> 
Business and Financial Acumen<ul><li>Understands guest and competition; translates and applies own expertise to address business opportunities</li><li>Approaches situations with an innovative mind and looks beyond the obvious to deliver solutions and implement change</li><li>Has a working knowledge of profit and loss and other key financial measurements in order to identify business trends, make adjustments accordingly and set goals and teaches others
</li><li>Understands, analyzes and communicates the key performance/profit levers and manages to these measures</li></ul> 
 
WHAT WE OFFER 
<ul><li>
We are a family owned and operated business.</li><li>
 With 200+restaurants in our network you will have the opportunity to grow internally and learn new skills</li><li>
Competitive salary</li><li>
Health insurance</li><li>
401k per company policy</li><li>
Two weeks of vacation</li><li>
Life/disability insurance</li><li>
Outings, recognition contests</li><li>
Employee discounts and discounted pet insurance</li><li>
 Complimentary and discounted meals</li><li>
Monthly Bonus Plan</li></ul>
&ldquo;With 200+ locations in 6 states, Cafua Management Company is one of the largest private Dunkin Donuts franchise in the US with a People First culture. You are applying to work with a franchisee of Dunkin' Donuts, not Dunkin' Brands, Inc., Dunkin' Donuts or any of their affiliates. If hired, Cafua Management Company will be your only employer&rdquo;
 Cafua Management Company is an equal-opportunity employer and complies with all applicable federal, state, and local laws regarding nondiscrimination. We are committed to providing equal employment opportunities to all individuals regardless of race, color, religion, sex, national origin, age, disability, marital status, sexual orientation, gender identity, genetic information, military/veteran status, or any other basis prohibited by applicable law.
If you believe you have been discriminated against or have concerns about the company's compliance with EEOC guidelines, please contact our Human Resources department at HR@Cafuamanagement.com.</div>
INDMANAGE</div>

RESTAURANT MANAGER - South Portland

<div><div><div>The Assistant Restaurant Manager supports the Restaurant Manager in their efforts to develop a team of dedicated people delivering great and friendly guest experiences and profitable top line sales. They assist in the development of Crew and Shift Leaders and fulfill accountabilities assigned by the Restaurant Manager. 
 
RESPONSIBILITIES INCLUDE: (but not limited to)
 
 
<ul><li>Assist to recruit, hire, onboard and develop employees, maintain agreed upon staffing levels for the projected sales of the restaurant</li><li>Communicate job expectations to employees and ensure all training is completed per company guidelines
</li><li>Hold team members accountable for their behavior and performance, addressing concerns promptly</li><li>Create and maintain a guest first culture in the restaurant</li><li>Maintain safe, secure, and healthy environment by following and enforcing safety, food safety, and sanitation guidelines; comply with all applicable laws</li><li>Ensure Brand standards, recipes and systems are executed including Red Book responsibilities</li><li>Help prepare and complete action plans; implement production, productivity, quality and guest service standards</li><li>Review guest feedback and restaurant assessment results and implement action plans to drive system improvements</li><li>Control costs to help maximize profitability</li><li>Adhere to security and cash handling procedures</li><li>Demonstrate competency in weekly inventory process and analysis</li><li>Demonstrate competency in writing effective crew schedules and monitoring labor performance daily</li><li>Execute new product roll-outs including team training, marketing and sampling</li><li>Drive sales goals and track results</li></ul></div> 
REQUIREMENTS :<ul><li>
Basic computer skills</li><li>
Capable of counting money and making change</li><li>
Must be able to lift a minimum of 30 lbs</li><li>
Must be able to stand for 6+ hours at a time</li><li>
Must be authorized to work in the U.S.</li><li>
Fluent in English</li></ul> 
WHAT WE HAVE TO OFFER:
 We are a family owned and operated business<div><ul><li> 
With 200+restaurants in our network you will have the opportunity to grow internally and learn new skills</li><li>Competitive salary
</li><li>Health insurance
</li><li>401k per company policy</li><li>PTO</li><li>Life/disability insurance</li></ul></div> 
&ldquo;With 200+ locations in 6 states, Cafua Management Company is one of the largest private Dunkin Donuts franchise in the US with a People First culture. You are applying to work with a franchisee of Dunkin' Donuts, not Dunkin' Brands, Inc., Dunkin' Donuts or any of their affiliates. If hired, Cafua Management Company will be your only employer&rdquo; 
Cafua Management Company is an equal-opportunity employer and complies with all applicable federal, state, and local laws regarding nondiscrimination. We are committed to providing equal employment opportunities to all individuals regardless of race, color, religion, sex, national origin, age, disability, marital status, sexual orientation, gender identity, genetic information, military/veteran status, or any other basis prohibited by applicable law.
If you believe you have been discriminated against or have concerns about the company's compliance with EEOC guidelines, please contact our Human Resources department at HR@Cafuamanagement.com.</div>
INDMANAGE</div>

ASSISTANT MANAGER - Fall River

ASSISTANT MANAGER - Pelham

ASSISTANT MANAGER - Lawrence

ASSISTANT MANAGER - East Providence, RI

ASSISTANT MANAGER - Chelmsford

Join Cafua Management and explore 6   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Cafua Management

ABOUT_COMPANY

RESTAURANT MANAGER - South Portland

ASSISTANT MANAGER - Fall River

ASSISTANT MANAGER - Pelham

ASSISTANT MANAGER - Lawrence

ASSISTANT MANAGER - East Providence, RI

ASSISTANT MANAGER - Chelmsford