Qureos Mentor

CAI (Computer Aid, Inc.)

<div>Instructional Designer
Req number:
R7485
Employment type:
Full time
Worksite flexibility:
Onsite<div></div><div>
Who we are</div>
CAI is a global services firm with over 9,000 associates worldwide and a yearly revenue of $1.3 billion+. We have over 40 years of excellence in uniting talent and technology to power the possible for our clients, colleagues, and communities. As a privately held company, we have the freedom and focus to do what is right&mdash;whatever it takes. Our tailor-made solutions create lasting results across the public and commercial sectors, and we are trailblazers in bringing neurodiversity to the enterprise.
Job Summary
We are looking for a motivated Instructional Designer ready to take us to the next level! If you have expertise in graphics design and video creation and are looking for your next career move, apply now.
Job Description
We are looking for an Instructional Designer to help utilize technology effectively to enhance learning and communication through visually compelling content. This position will be full-time and onsite in Cleveland, OH. 
 
What You'll Do<ul><li>
Design and develop visually appealing graphics, presentations, and multimedia content to support various educational and promotional initiatives</li><li>
Create engaging videos, tutorials, and interactive multimedia materials that effectively communicate complex concepts and procedures</li><li>
Collaborate with subject matter experts to understand content requirements and translate them into compelling visual representations</li><li>
Conduct training sessions and workshops to educate staff on best practices for using graphic design and video creation tools</li><li>
Provide technical support and guidance to users regarding software functionalities and troubleshooting</li><li>
Evaluate and recommend new tools and technologies that enhance graphics design and video production capabilities</li><li>
Stay updated on industry trends and best practices in graphic design, video editing, and multimedia production</li></ul>
What You'll Need
Required:<ul><li>
Proven experience as a graphics designer, multimedia specialist, or similar role</li><li>
Solid understanding of design principles, video editing techniques, and multimedia production processes</li><li>
Excellent communication skills with the ability to explain complex technical information in a clear and concise manner</li><li>
Strong organizational and project management skills with the ability to manage multiple projects simultaneously</li><li>
Ability to work independently as well as collaboratively in a team environment</li></ul>
Preferred:<ul><li>
The ideal candidate will have hands-on experience with Adobe Creative Cloud, Adobe InDesign, Microsoft 365, text-to-speech editing tools, and Canva Professional</li><li>
Experience in conducting training sessions or workshops</li></ul>
Physical Demands<ul><li>
Ability to safely and successfully perform the essential job functions consistent with the ADA and other federal, state, and local standards</li><li>
Sedentary work that involves sitting or remaining stationary most of the time with occasional need to move around the office to attend meetings, etc.</li><li>
Ability to conduct repetitive tasks on a computer, utilizing a mouse, keyboard, and monitor.</li></ul>
Reasonable accommodation statement
If you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employment selection process, please direct your inquiries to application.accommodations@cai.io or (888) 824 &ndash; 8111.
The pay range for this position is listed above. Exact compensation may vary based on several factors, including location, experience, and education. Benefit packages include medical, dental, and vision insurance, as well as 401k retirement account access. Employees in this role receive paid time off and may also be entitled to paid sick leave and/or other paid time off as provided by applicable law.</div>

Instructional Designer

<div>Junior Data Engineer
Req number:
R7496
Employment type:
Full time
Worksite flexibility:
Onsite<div></div><div>
Who we are</div>
CAI is a global services firm with over 9,000 associates worldwide and a yearly revenue of $1.3 billion+. We have over 40 years of excellence in uniting talent and technology to power the possible for our clients, colleagues, and communities. As a privately held company, we have the freedom and focus to do what is right&mdash;whatever it takes. Our tailor-made solutions create lasting results across the public and commercial sectors, and we are trailblazers in bringing neurodiversity to the enterprise.
Job Summary
We are looking for a motivated Junior Data Engineer ready to take us to the next level! If you have expertise in designing and maintaining scalable data pipelines, proficiency in Python, SQL, or Scala, and experience with cloud platforms like AWS, Azure, or GCP, and are looking for your next career move, apply now.
Job Description
We are looking for a Junior Data Engineer to design, build, and maintain scalable data pipelines and infrastructure. This role is critical in supporting analytics, machine learning, and business intelligence initiatives across the organization. As a Data Engineer, you will ensure our data is clean, accessible, and optimized for performance across various systems. This position will be a contract and onsite in Miami, FL.
Due to the specific legal and contractual requirements associated with this position, this role will be direct employment with CAI. This position does not offer work authorization sponsorship now or in the future.
What You&rsquo;ll Do<ul><li>
Develop and maintain ETL/ELT pipelines for both structured and unstructured data</li><li>
Collaborate with data scientists, analysts, and developers to address data needs and requirements</li><li>
Design and manage data architecture, storage solutions, and integration processes</li><li>
Implement data quality checks, monitoring systems, and performance optimization strategies</li><li>
Ensure data security and compliance with relevant standards and regulations</li><li>
Document processes and actively contribute to data governance initiatives</li></ul>
What You&rsquo;ll Need
Required:<ul><li>
Proficiency in programming languages such as Python, SQL, or Scala</li><li>
Experience working with cloud platforms like AWS, Azure, or Google Cloud Platform (GCP), as well as data tools</li><li>
Strong understanding of database systems, data modeling, and APIs</li></ul>
Preferred:<ul><li>
Exceptional attention to detail and a commitment to maintaining data integrity</li></ul>
Physical Demands<ul><li>
Ability to safely and successfully perform the essential job functions consistent with the ADA and other federal, state, and local standards</li><li>
Sedentary work that involves sitting or remaining stationary most of the time with occasional need to move around the office to attend meetings, etc.</li><li>
Ability to conduct repetitive tasks on a computer, utilizing a mouse, keyboard, and monitor</li></ul>
Reasonable accommodation statement
If you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employment selection process, please direct your inquiries to application.accommodations@cai.io or (888) 824 &ndash; 8111.
$25.00-$27.00 per hour
The pay range for this position is listed above. Exact compensation may vary based on several factors, including location, experience, and education. Benefit packages include medical, dental, and vision insurance, as well as 401k retirement account access. Employees in this role may also be entitled to paid sick leave and/or other paid time off as provided by applicable law.</div>

Junior Data Engineer

We are looking for a bilingual customer service-oriented Bilingual Service Desk Analyst to provide Level 1 technical support to both English and Italian speaking users in an efficient and accurate manner. This position will provide Service Desk support to our customers applying technical knowledge and customer service skills via phone, email, or chat. This position will be part-time and remote.What You&rsquo;ll Do<ul><li>Provide General IT end-user support</li><li>Utilize excellent customer service skills and exceed customers&rsquo; expectations</li><li>Interact via telephone, e-mail, chat and one on one with customers to identify and diagnose technical issues and problems</li><li>Provide first level support including but not limited to: resetting passwords, troubleshooting hardware remotely (Laptops, iPads, Desktops, Printers, etc.), troubleshooting software (proprietary software and other applications utilized by the client), and other &ldquo;how-to&rdquo; questions</li><li>Properly escalate unresolved issues to the next level of support with strong supporting documentation</li><li>Following documented processes to resolve customer issues</li><li>Ensure proper recording, categorization, documentation, and closure of all tickets</li><li>Analyze the impact and urgency of customer&rsquo;s issues and prioritize appropriately</li><li>Recommend procedure modifications or improvements</li><li>Drive positive results in Customer Experience through timely responses and professional interaction</li><li>Demonstrate self-direction in meeting targets for performance metrics to achieve daily individual work goals and team monthly metrics</li><li>Preserve and grow your knowledge of Service Desk procedures, products, and services</li><li>May perform other job duties as directed by Team Lead or Service Delivery Leader</li></ul>What You&rsquo;ll NeedRequired:<ul><li>Minimum 6 months&rsquo; experience in a Service Desk role and/or technical support role</li><li>Minimum 6 months' of customer service experience in a professional industry</li><li>High School Diploma or GED</li><li>Bilingual in English and Italian languages (both written and oral)</li><li>Strong troubleshooting and documentation skills</li><li>Excellent customer service skills</li><li>Strong attention to detail and strong communication skills (both written and oral)</li><li>Excellent work ethic</li><li>Problem-solving skills</li><li>Solution driven</li><li>Ability to work weekdays from 7:30am &ndash; 11:30am EST</li></ul>Preferred:<ul><li>Associate degree preferred in related field.</li></ul>Physical Demands<ul><li>Ability to safely and successfully perform the essential job functions consistent with the ADA and other federal, state and local standards.</li><li>Sedentary work that involves sitting or remaining stationary most of the time with occasional need to move around the office to attend meetings, etc.</li><li>Ability to conduct repetitive tasks on a computer, utilizing a mouse, keyboard and monitor.</li></ul>Reasonable Accommodation StatementIf you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employment selection process, please direct your inquiries to application.accommodations@cai.io or (888) 824 &ndash; 8111.Equal Employment Opportunity Policy StatementCAI is committed to equal employment opportunity. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability, or veteran status. All employment decisions are based on valid job requirements, including hiring, promotion, and compensation. Harassment and retaliation are prohibited.Pay: $18.00 per hourBenefits:<ul><li>401(k)</li><li>401(k) matching</li><li>Dental insurance</li><li>Employee assistance program</li><li>Employee discount</li><li>Flexible spending account</li><li>Health insurance</li><li>Life insurance</li><li>Paid time off</li><li>Referral program</li><li>Retirement plan</li><li>Vision insurance</li></ul>Work Location: Remote

Part-Time Bilingual (Italian/English) Service Desk Analyst

Join CAI (Computer Aid, Inc.) and explore 3   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

CAI (Computer Aid, Inc.)

About Company

Instructional Designer

Junior Data Engineer

Part-Time Bilingual (Italian/English) Service Desk Analyst