Qureos Mentor

Caldwell County Government

<div></div><div><div><p>Department</p><div><div><p>
DSS</p></div></div></div><div><p>
Location</p><div><div><p>
Lenoir NC
</p></div></div></div><div><p>Salary</p><div><div><p>
$34,708.00 - $51,048.00</p></div></div></div><div><p>
Open Date</p><div><div><p>
03/18/2026</p></div></div></div><div><p>
Description</p><div><div><div><div><b>
Processing Assistant V &ndash; Child Welfare</b></div><div><b>
SOCIAL SERVICES</b></div><div></div><div><br>
Caldwell County Department of Social Services envisions a community where every person feels included, supported, and valued and every action we take intentionally contributes to the ongoing improvement and strengthening of our community. We strive to create a positive impact and are committed to ensuring the safety and improving the welfare of every citizen we serve.</div><div>
</div><div>
If you are committed to supporting our mission and want to be a part of our dynamic workforce driven by teamwork and support to improve the lives of every person we encounter, we would love for you to come join our team!</div><div>
</div><div>
Caldwell County offers competitive salary along with a benefit package that can be tailored to suit your family&rsquo;s needs.</div><div></div><div><b><br>
ROLE</b></div><div>
Employees perform a variety of office and/or technical tasks to accomplish the specialized processing of information, documents or materials. Employees typically work in an environment with other Processing Assistants but may work alone; while work goals are shared, individual assignments may vary. Employees report to higher-level processing, administrative, technical or professional employees.</div><div></div><div><br>
Work functions are similar to other office support roles, but employees have a significant concentration in the areas of Records and Reports, Files and Public Contact. Major duties include document completion, verification, problem identification and resolution; statistical, financial, and/or other record keeping; public contact including receiving and providing information and problem-solving; files maintenance and management; composition, calculation, and determination of an action or compliance; and office equipment operation. Work may require the use of a variety of manual or automated office systems. These systems are used to establish, retrieve, verify, research, update and/or authorize processing actions.</div><div></div><div><br>
Employees may work with one process or several related processes. The higher levels of this role reflect increased complexity, scope and consequence of tasks. Employees become &quot;content&quot; or process experts within the areas of assignment. Each level requires more technical knowledge and application of policies, procedures, laws and regulations. With the progression in level, employees reflect greater decision-making, consequences of determinations and authority to commit the agency to a course of action. Some employees may have supervisory responsibilities.</div><div>
Classification titles for these positions may be identified as Accounting Clerk, Customer Services Representative, Data Control Clerk, Medical Records Assistant, Microfilm Clerk, Patient Account Representative, Patient Relations Representative, Payroll Clerk, Personnel Assistant, Public Information Assistant, Receptionist, Records Clerk, and Statistical Assistant. Employees performing at higher levels may be found in Accounting Technician, Administrative Assistant, Medical Records Manager, Personnel Technician, or other closely related class series.</div><div></div><div><b><br>
NATURE OF WORK</b></div><div>
Employees at this level independently perform technical and office tasks in support of a work process or processes requiring considerable knowledge of the work unit, organization and relevant laws or regulations. Employees may make some decisions which require some departure from established policies and procedures and determine the course of action which commits the agency; guidelines do not cover all situations encountered and exceptions may be necessary. The degree of exception authority is predetermined and situations which exceed authority are referred to supervisors. Work requires a substantive knowledge of office procedures and practices, as well as office programs, organizational structure, functions and services to determine the appropriate actions. Public contact involves assessing and interpreting policies and procedures to respond to situations which require policy exceptions. Employees are required to function independently, but situations outside predetermined authority are referred to supervisors. Employees may supervise or coordinate the work of staff. Work is differentiated from the Level IV by the substantive program knowledge, application of work unit guidelines and greater degree of independence.</div><div></div><div><b><br>
KNOWLEDGES, SKILLS AND ABILITIES</b></div><div><ul><li>
Substantive knowledge of office or work unit procedures, methods and practices.</li><li>
Substantive knowledge of and ability to use correct grammar, vocabulary, spelling, proofreading and office terminology to compose and/or proofread correspondence, reports and materials.</li><li>
Substantive knowledge of basic accounting procedures, applicable mathematics and their application in the work environment.</li><li>
Skill in communicating effectively both orally and in writing.</li><li>
Considerable ability to record, compile, summarize and analyze data.</li><li>
Considerable ability to review and process information to determine conclusions, actions or compliance with applicable laws, rules or regulations.</li><li>
Considerable ability to analyze work situations and interpret program content in making decisions and explaining policies, regulations and programs.</li><li>
Considerable ability to exercise judgment, discretion and negotiation skills in problem situations.</li><li>
Ability to learn, interpret and explain policies, regulations and programs.</li><li>
Ability to independently respond to inquiries and coordinate a variety of resources in acquiring and disseminating information.</li><li>
May require ability to train and manage a group of employees.</li></ul></div><div></div><div><b><br>
MINIMUM TRAINING AND EXPERIENCE</b></div><div>
Graduation from high school and demonstrated possession of knowledge, skills and abilities gained through at least three years of office assistant/secretarial experience; or completion of a two-year secretarial science or business administration program with one year of responsible experience as described above; or an equivalent combination of training and experience.</div><div>
Special Note: This is a generalized representation of position in this class and is not intended to identify essential functions per ADA. Examples of work are primarily essential functions of the majority of positions in this class but may not be applicable to all positions.</div><div></div><div><b><br>
DUTIES</b></div><div><ul><li>
Notary certification is preferred; however, training or certification opportunities will be provided upon hire.</li><li>
Familiarity of DNA testing processes and procedures; however, training or certification opportunities will be provided upon hire.</li><li>
Strong attention to detail with the ability to identify missing or incomplete information.</li><li>
Ability to navigate and enter information into multiple state and local systems.</li><li>
Strong data entry skills combined with the ability to apply critical thinking.</li><li>
Provides support across all areas of Child Welfare, including primarily In Home, Foster Care, Licensing, and Adoptions. Maintains flexibility and willingness to cross-train across programs as needed.</li><li>
Experience with Microsoft Office Suite (e.g., Word, Excel, Outlook, and PowerPoint) is preferred.</li><li>
Maintain electronic and physical records in accordance with agency policies</li><li>
Maintain confidentiality of sensitive information</li><li>
Support staff with preparation of packets, reports, or correspondence.</li><li>
Track incoming and outgoing mail or documentation.</li><li>
Assist with filing, copying, and record maintenance.</li><li>
Ability to manage multiple tasks and deadlines.</li></ul></div><div></div><div><b><br>
Benefits</b></div><div><ul><li>
Health Insurance</li><li>
Dental Care</li><li>
Sick &amp; Annual Leave</li><li>
12 paid Holidays + 1 floating holiday</li><li>
Tuition Reimbursements</li><li>
Longevity</li><li>
Retirement (401K, 457, Tax Deferred Programs)</li><li>
Life Insurance</li><li>
Employee Assistance Program</li><li>
Wellness Initiative Program</li><li>
Parental leave</li></ul></div></div></div></div></div></div>

Processing Assistant V - Child Welfare

<div></div><div><div><p>Department</p><div><div><p>
Library</p></div></div></div><div><p>
Location</p><div><div><p>
Lenoir NC
</p></div></div></div><div><p>Salary</p><div><div><p>
$14.18 / hr</p></div></div></div><div><p>
Open Date</p><div><div><p>
03/16/2026</p></div></div></div><div><p>
Description</p><div><div><div><div><b>
PART-TIME LIBRARY ASSISTANT &ndash; YOUTH SERVICES DEPARTMENT</b></div><div><b>
MAIN LIBRARY</b></div><div></div><div><b><br>
OVERVIEW</b>:</div><div>
This position requires working in the Youth Services Department in Lenoir, with children aged birth-13 years old and their caregivers. It consists of reference and reader advisory duties (in-person, and via telephone and internet), and computer-assistance services for a diverse and young clientele, and their caregivers. The employee will help plan and assist with appropriate children&rsquo;s programming, crafts, and activities, and other duties as assigned.</div><div>
A successful candidate for this position is strongly customer service-oriented with demonstrated experience in delivering service to children with courtesy, discretion, and tact. They should have, or be able to quickly gain, a basic understanding of library functions, techniques, and technology. The candidate should be energetic, self-motivated, proactive, and team-oriented. They should be highly detail-oriented.</div><div></div><div><br>
Applicants for this position must be at least 18 years of age and have a high school diploma. Some college-level coursework in an applicable field with some experience in library work is preferred. Additional favorable experience includes:</div><div><ul><li>
Experience working with children of all ages</li><li>
Education or daycare background</li><li>
Retail/restaurant point-of-service customer service</li><li>
Programming/project/event planning</li><li>
Children&rsquo;s games and crafts</li><li>
Spanish language proficiency</li></ul></div><div>
Please submit a resume with the application.</div><div></div><div><b><br>
JOB DESCRIPTION:</b></div><div>
An employee in this class performs paraprofessional work requiring the application of current customer service techniques and appropriate library technology. He/she demonstrates an enthusiastic, self-reliant and self-starting approach to job responsibilities and exercises good judgment in applying library policies and regulations. Maintains accountability and a high level of courtesy and tact when dealing with the public. Assigned duties will vary according to the specific needs of the library and division of workload. While this position may have the opportunity to work independently, supervision will come from the Library Assistant II and III and overall supervision comes from the Youth Services Librarian.</div><div></div><div><b><br>
Examples of (but not limited to) Duties Performed /Reference</b></div><div><ul><li>
Experience in and ability to provide excellent customer service to a diverse group of customers who have a variety of library-related needs.</li><li>
Assesses patron information needs, provides appropriate resources and assists patrons in locating library materials and electronic resources.</li><li>
Assists in program preparation and activities for Youth sponsored by the Library.</li><li>
Experience in merchandising and staging materials for high impact results.</li><li>
Assists in shelving books and reading shelves.</li><li>
Receives incoming telephone calls, responding to inquiries.</li><li>
Provides moderate personal instruction, assistance and troubleshooting for computers and other equipment.</li><li>
Provides basic reference instruction and assistance.</li><li>
Performs related duties as assigned.</li></ul></div><div><b>
Knowledge, Skills &amp; Abilities</b></div><div><ul><li>
Ability to follow a new or established procedure and to perform work requiring accuracy and detail.</li><li>
Ability to explain and use library tools and resources.</li><li>
Ability to establish and maintain effective working relationships with library personnel and library patrons.</li><li>
Must be adaptable to performing appropriately when confronted with persons acting under stress.</li><li>
Must be able to work the assigned schedule which includes evenings and weekends.</li><li>
Ability to work and travel from one branch to another and out of county for occasional workshops.</li></ul></div><div><b>
Physical Requirements</b></div><div><ul><li>
Sufficient strength, agility, visual acuity and verbal capability to perform the core requirements of the position which can require operating a variety of machinery and equipment and the ability to exert up to 50 pounds of force to lift and/or move objects.</li><li>
Minimum Education and Training</li><li>
High School diploma required. Some college-level coursework in an applicable field with some experience in library work preferred; or an equivalent combination of training and experience which provides the required skills, knowledge and abilities.</li></ul></div><div><b>
MINIMUM QUALIFICATIONS OR STANDARDS REQUIRED TO PERFORM ESSENTIAL JOB FUNCTIONS:</b></div><div>
Physical Requirements: Must be physically able to operate a variety of machinery and equipment including computers, typewriters, copiers, printers, facsimile machines, calculators, postage machines, etc. Must be able to exert up to 30 pounds of force occasionally, and/or up to 15 pounds of force frequently, and/or a negligible amount of force constantly to move objects. Physical demand requirements are in excess of those for Sedentary Work. Light Work usually requires walking or standing to a significant degree. However, if the use of arm and/or leg controls requires exertion of forces greater than that for Sedentary Work and the worker sits most of the time, the job is rated for Light Work.</div><div>
Data Conception: Requires the ability to compare and/or judge the readily observable, functional, structural or compositional characteristics (whether similar or divergent from obvious standards) of data, people or things.</div><div>
Interpersonal Communication: Requires the ability of speaking and/or signaling people to convey or exchange information. Includes receiving instructions, assignments or directions from superiors.</div><div>
Language Ability: Requires the ability to read a variety of reports, correspondence, forms, etc. Requires the ability to prepare correspondence, reports, forms, permits, etc., using prescribed formats and conforming to all rules of punctuation, grammar, diction, and style. Requires the ability to speak to people with poise, voice control and confidence.</div><div>
Intelligence: Requires the ability to apply principles of logical or scientific thinking to define problems, collect data, establish facts, and draw valid conclusions.</div><div>
Verbal Aptitude: Requires the ability to record and deliver information, to explain procedures, to follow oral and written instructions. Must be able to communicate effectively and efficiently in Standard English.</div><div>
Numerical Aptitude: Requires the ability to utilize mathematical formulas; to add and subtract; multiply and divide; utilize decimals and percentages.</div><div>
Form/Spatial Aptitude: Requires the ability to inspect items for proper length, width and shape.</div><div>
Motor Coordination: Requires the ability to coordinate hands and eyes rapidly and accurately in using office equipment.</div><div>
Manual Dexterity: Requires the ability to handle a variety of items such as office equipment. Must have minimal levels of eye/hand/foot coordination.</div><div>
Color Differentiation: Requires the ability to differentiate between colors and shades of color.</div><div>
Interpersonal Temperament: Requires the ability to deal with people beyond giving and receiving instructions. Must be adaptable to performing under stress and when confronted with persons acting under stress.</div><div>
Physical Communication: Requires the ability to talk and hear: (Talking: expressing or exchanging ideas by means of spoken words. Hearing: perceiving nature of sounds by ear.) Must be able to communicate via a telephone.</div></div></div></div></div></div>

Library Assistant Youth Services - Part Time

<div></div><div><div><p>Department</p><div><div><p>
Library</p></div></div></div><div><p>
Location</p><div><div><p>
Lenoir NC
</p></div></div></div><div><p>Salary</p><div><div><p>
$14.18 / hr.</p></div></div></div><div><p>
Open Date</p><div><div><p>
03/12/2026</p></div></div></div><div><p>
Description</p><div><div><div><div><b>
PART-TIME Library Assistant - Circulation Services</b></div><div></div><div><b><br>
OVERVIEW:</b></div><div>
An employee in this class performs specialized paraprofessional work requiring the application of current library techniques and appropriate technology. The Library will train on library policies and software. However, basic computer knowledge is required. He/she demonstrates an enthusiastic, self-reliant and self-starting approach to job responsibilities. Maintains accountability and a high level of courtesy, discretion, and tact when dealing with the public and other staff. Direct oversight will come from the circulation supervisor. The employee will primarily be responsible for sorting and shelving materials in order as well as providing customer assistance in person and via phone, checking library materials in and out, answering questions about library accounts, and directing customer questions to the appropriate departments.</div><div></div><div><br>
A successful candidate for this position is strongly customer service-oriented with demonstrated experience in delivering service with courtesy, discretion, and tact in a busy and diverse environment. They should have, or be able to quickly gain, a basic understanding of library functions, techniques, and technology. The candidate should be energetic, self-motivated, proactive, and team-oriented. They should be highly detail-oriented.</div><div></div><div><br>
Applicants for this position must be at least 18 years of age and have a high school diploma. Some college-level coursework in an applicable field with some experience in library work is preferred. Additional favorable experience includes:</div><div><ul><li>
Retail/restaurant customer service</li><li>
Spanish language proficiency</li></ul></div><div></div><div><br>
This position works 0-19 hours per week, as needed. Evening and Saturday hours will be required.</div><div></div><div><br>
Please submit a resume with your application.</div><div></div><div><b><br>
GENERAL STATEMENT OF DUTIES</b></div><div>
A part-time library assistant in circulation will primarily be responsible for sorting and shelving materials in order as well as providing customer assistance in person and via phone, checking library materials in and out, answering questions about library accounts, and directing customer questions to the appropriate departments.</div><div></div><div><b><br>
DISTINGUISHING FEATURES OF THE CLASS</b></div><div>
An employee in this class performs technical and skilled administrative support work assisting patrons at the library&rsquo;s main facility or at a branch library. Work includes providing customer service at the circulation desk, locating library materials, checking books or other media in and out, issuing library cards, collecting fines and fees, preparing books for carts, preparing library displays, shelving books and materials in their appropriate locations, maintaining the condition of materials, and processing material on hold for patrons. Work involves significant public contact requiring employees to be tactful and courteous. Work is performed under regular supervision and is evaluated for customer service effectiveness and accuracy of work activities through daily observations, discussions and review of completed work.</div><div></div><div><b><br>
DUTIES AND RESPONSIBILITIES</b></div><div><b>
ESSENTIAL DUTIES AND TASKS</b></div><div><ul><li>
Assists patrons in person; answers telephone, routes calls and takes messages; answers questions; explains library policies to new and current patrons, including interlibrary loan, hours, programs, circulation policies.</li><li>
Checks books, equipment, and library materials in and out.</li><li>
Collects overdue fines for fees for lost or damaged library materials; makes change; maintains and balances cash drawer and credit card machine.</li><li>
Organizes books and materials for return to shelves; examines condition and sets aside ones requiring mending and repair; sorts by number for shelving; shelves books and audio visual materials.</li><li>
Removes items from the book drop.</li><li>
Registers patrons for library cards; issues new and replacement library cards.</li><li>
Notifies patrons of receipt of materials reserved or received through interlibrary loan; retrieves books and materials reserved.</li><li>
Reads shelves for accuracy; straightens books and materials on shelves.</li><li>
Depending on shift assignment, opens or closes the circulation desk.</li><li>
Assists in keeping circulation desk area and other library areas neat and orderly.</li><li>
May have special assignments.</li></ul></div><div></div><div><b><br>
ADDITIONAL JOB DUTIES</b></div><div>
Performs related tasks as required.</div><div></div><div><b><br>
KNOWLEDGE, SKILLS, AND ABILITIES</b></div><div><ul><li>
General knowledge of circulation and cataloging programs of the library&rsquo;s computer system, and various types of informational materials in the library.</li><li>
Working knowledge of library procedures, methods, materials and practices.</li><li>
Working knowledge of the library&rsquo;s filing system and various types of informational materials in the main or branch facilities.</li><li>
Working knowledge of computers, printers and other equipment, in the library, and ability to use them in the performance of duties.</li><li>
Working knowledge of the circulation and basic library procedures. Working knowledge of the theory and objectives of a public library system.</li><li>
Ability to follow established procedures and to use standard library methods and principles in circulation services.</li><li>
Ability to interact with large numbers of the public, volunteers and with staff and to establish and maintain effective working relationships with them and with other employees.</li><li>
Ability to perform a variety of tasks with frequent interruptions.</li><li>
Ability to exercise tact and courtesy in frequent contact with library patrons of various ages and the general public.</li><li>
Ability to type and operate a computer with accuracy.</li></ul></div><div></div><div><b><br>
MINIMUM TRAINING AND EXPERIENCE</b></div><div>
High School Diploma or GED, required. Associate degree or some college-level course work in an applicable field preferred. Experience in a library desired. Demonstrated customer service experience required; or an equivalent combination of training and experience which provides the required skills, knowledge and abilities</div><div></div><div><b><br>
MINIMUM QUALIFICATIONS OR STANDARDS REQUIRED TO PERFORM ESSENTIAL JOB FUNCTIONS</b></div><div>
Physical Requirements: Must be physically able to operate a variety of machinery and equipment including computers, typewriters, copiers, printers, facsimile machines, calculators, postage machines, etc. Must be able to exert up to 50 pounds of force occasionally, and/or up to 15 pounds of force frequently, and/or a negligible amount of force constantly to move objects. Physical demand requirements are in excess of those for Sedentary Work. Light Work usually requires walking or standing to a significant degree. However, if the use of arm and/or leg controls requires exertion of forces greater than that for Sedentary Work and the worker sits most of the time, the job is rated for Light Work.</div><div></div><div><b><br>
Data Conception:</b> Requires the ability to compare and/or judge the readily observable, functional, structural or compositional characteristics (whether similar or divergent from obvious standards) of data, people or things.</div><div></div><div><b><br>
Interpersonal Communication: </b>Requires the ability of speaking and/or signaling people to convey or exchange information. Includes receiving instructions, assignments or directions from superiors.</div><div></div><div><b><br>
Language Ability:</b> Requires the ability to read a variety of reports, correspondence, forms, etc. Requires the ability to prepare correspondence, reports, forms, permits, etc., using prescribed formats and conforming to all rules of punctuation, grammar, diction, and style. Requires the ability to speak to people with poise, voice control and confidence</div><div></div><div><b><br>
Intelligence:</b> Requires the ability to apply principles of logical or scientific thinking to define problems, collect data, establish facts, and draw valid conclusions.</div><div></div><div><b><br>
Verbal Aptitude: </b>Requires the ability to record and deliver information, to explain procedures, to follow oral and written instructions. Must be able to communicate effectively and efficiently in Standard English.</div><div></div><div><b><br>
Numerical Aptitude:</b> Requires the ability to utilize mathematical formulas; to add and subtract; multiply and divide; utilize decimals and percentages.</div><div></div><div><b><br>
Form/Spatial Aptitude: </b>Requires the ability to inspect items for proper length, width and shape.</div><div></div><div><b><br>
Motor Coordination:</b> Requires the ability to coordinate hands and eyes rapidly and accurately in using office equipment.</div><div></div><div><b><br>
Manual Dexterity: </b>Requires the ability to handle a variety of items such as office equipment. Must have minimal levels of eye/hand/foot coordination.</div><div></div><div><b><br>
Color Discrimination:</b> Requires the ability to differentiate between colors and shades of color.</div><div></div><div><b><br>
Interpersonal Temperament: </b>Requires the ability to deal with people beyond giving and receiving instructions. Must be adaptable to performing under stress and when confronted with persons acting under stress.</div><div></div><div><b><br>
Physical Communication:</b> Requires the ability to talk and hear: (Talking: expressing or exchanging ideas by means of spoken words. Hearing: perceiving nature of sounds by ear.) Must be able to communicate via a telephone.</div><div></div><div><b><br>
PERFORMANCE INDICATORS</b></div><div>
Knowledge of Job: Has considerable knowledge of modern office practices and procedures. Has considerable knowledge of math, spelling, grammar and punctuation. Has considerable knowledge of County policies, programs and procedures. Is skilled in organizing workflow and coordinating activities. Is skilled in the operation of common office machines, including popular computer-driven word processing, spreadsheet and file maintenance programs. Is able to compile data from varied sources and complete complex reports from such information. Is able to compose effective correspondence. Is able to develop and modify work procedures, methods and processes to improve efficiency. Is able to establish and maintain complex records and files. Is able to type accurately at the speed required by the position. Is able to communicate effectively in oral and written form. Is able to exercise tact and courtesy in dealing with the public. Is able to establish and maintain effective working relationships as necessitated by work assignments.</div><div></div><div><b><br>
Quality of Work: </b>Maintains high standards of accuracy in exercising duties and responsibilities. Exercises immediate remedial action to correct any quality deficiencies that occur in areas of responsibility. Maintains high quality communication and interacts with all County departments and divisions, co-workers and the general public.</div><div></div><div><b><br>
Quantity of Work:</b> Maintains effective and efficient output of all duties and responsibilities as described under &ldquo;Specific Duties and Responsibilities.&rdquo;</div><div></div><div><b><br>
Dependability:</b> Assumes responsibility for doing assigned work and meeting deadlines. Completes assigned work on or before deadlines in accordance with directives, county policy, standards and prescribed procedures. Accepts accountability for meeting assigned responsibilities in the technical, human and conceptual areas.</div><div></div><div><b><br>
Attendance:</b> Attends work regularly and adheres to County policies and procedures regarding absences and tardiness. Provides adequate notice to higher management with respect to vacation time and time-off requests.</div><div></div><div><b><br>
Initiative and Enthusiasm: </b>Maintains an enthusiastic, self-reliant and self-starting approach to meet job responsibilities and accountability. Strives to anticipate work to be done and initiates proper and acceptable direction for completion of work with a minimum of supervision and instruction.</div><div></div><div><b><br>
Judgment: </b>Exercises analytical judgment in areas of responsibility. Identifies problems or situations as they occur and specifies decision objectives. Identifies or assists in identifying alternative solutions to problems or situations. Implements decisions in accordance with prescribed and effective policies and procedures and with a minimum of errors. Seeks expert or experienced advice and researches problems, situations and alternatives before exercising judgment.</div><div></div><div><b><br>
Cooperation: </b>Accepts supervisory instruction and direction and strives to meet the goals and objectives of same. Questions such instruction and direction when clarification of results or consequences is justified, i.e., poor communications, variance with County policy or procedures, etc. Offers suggestions and recommendations to encourage and improve cooperation between all staff persons within the department.</div><div></div><div><b><br>
Relationships with Others:</b> Shares knowledge with supervisors and staff for mutual and departmental benefit. Contributes to maintaining high morale among all department employees. Develops and maintains cooperative and courteous relationships with department employees, staffers and managers in other departments, representatives from organizations, and the general public so as to maintain good will toward the department and project a good departmental image. Tactfully and effectively handles requests, suggestions and complaints from other departments and persons in order to maintain good will within the County. Interacts effectively with fellow employees, supervisor, professionals and the general public.</div><div></div><div><b><br>
Coordination of Work:</b> Plans and organizes daily work routine. Establishes priorities for the completion of work in accordance with sound time-management methodology. Avoids duplication of effort. Estimates expected time of completion of elements of work and establish a personal schedule accordingly. Attends meetings, planning sessions and discussions on time. Implements work activity in accordance with priorities and estimated schedules. Maintains a calendar for meetings, deadlines and events.</div><div></div><div><b><br>
Safety and Housekeeping: </b>Adheres to all safety and housekeeping standards established by the County and various regulatory agencies. Sees that the standards are not violated. Maintains a clean and orderly work place.</div></div></div></div></div></div>

Library Assistant Circulation Services - Part Time

<div></div><div><div><p>Department</p><div><div><p>
Library</p></div></div></div><div><p>
Location</p><div><div><p>
Lenoir NC
</p></div></div></div><div><p>Salary</p><div><div><p>
$47,761.00 - $72,654.00</p></div></div></div><div><p>
Open Date</p><div><div><p>
03/12/2026</p></div></div></div><div><p>
Description</p><div><div><div><div><b>
LIBRARIAN - ADULT SERVICES</b></div><div></div><div><br>
An employee in this class performs professional library work, applying advanced principles of library and information science to meet the needs of a diverse community. While the Library provides orientation on specific local policies and proprietary software, the successful candidate must possess a strong foundational mastery of library technology and modern information systems.</div><div>
The Librarian is an energetic, self-starting professional who manages complex responsibilities with minimal supervision. This role requires a high degree of accountability, sophisticated problem-solving skills, and the ability to maintain unwavering courtesy and discretion when interacting with the public and colleagues.</div><div></div><div><b><br>
GENERAL STATEMENT OF DUTIES</b></div><div>
Performs supervisory and professional librarian work in a specialized service area of the Caldwell County Public Library (for example: Youth Services, Adult Services, Technical Services, Branch Services, etc.). Note: Librarians are expected to also demonstrate proficiency in all of the Essential Duties and Tasks enumerated in the Library Associate Job Description relating to their service area.</div><div></div><div><b><br>
DISTINGUISHING FEATURES OF THE CLASS</b></div><div>
An employee in this class is a trained professional specialist in their assigned service area, who acts as the Supervisory Librarian. They provide oversight of their service area, supervising the full-time and part-time para-professional staff assigned to their area, and providing customer, reference, and other services. Librarians assist the Director in system-wide planning and decision-making, and the implementation of system-wide initiatives.</div><div></div><div><br>
Work includes oversight and management of all aspects of library service in the assigned area; supervising staff; customer and reference services; assisting the public with specialized information needs; collection development and maintenance, including analyzing and evaluating collections, weeding and making decisions on new purchases; planning and oversight of programs; advising, planning and assisting in activities and special events; organizing program materials; forming partnerships and representing the Library in the community; compiling data and records; managing resources, supplies, and budgets.</div><div></div><div><br>
Work requires professional judgment and initiative as well as tact and diplomacy in relating to staff and the general public. Work is performed independently under the supervision of the Library Director and is evaluated through conferences, reports, quality and quantity of services delivered, and observation.</div><div></div><div><b><br>
DUTIES AND RESPONSIBILITIES</b></div><div><b>
ESSENTIAL DUTIES AND TASKS</b></div><div><ul><li>
The essential functions or duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position.</li><li>
Oversees services of a major service area within the library under the oversight of the Library Director; supervises full-time and part-time staff; orients and trains staff; prepares staff schedules; coaches and counsels staff; prepares performance evaluations of assigned staff; addresses personnel issues; initiates progressive discipline actions.</li><li>
Determines work priorities; compiles data, generates reports and maintains records on service area activities; prepares statistical reports of service area&rsquo;s activities.</li><li>
Oversees and ensures the operational maintenance of the physical plant, equipment, supplies, electronics, furnishings and appurtenances of the assigned service area; ensures a safe and welcoming environment.</li><li>
Oversees and informs all aspects of reference and customer service in the service area; provides specialized assistance and instruction in reader&rsquo;s advisory, research and the location and retrieval of information.</li><li>
Oversees all programming, promotions, presentations, and outreach activities within the service area.</li><li>
Manages collection development for assigned area; keeps current on collections by reading and reviewing books and materials received; maintains knowledge of books and materials and technical advances in the library field; manages the collection budget for the service area; selects appropriate books and materials for purchase through the use of reviews, statistics and demographic information while evaluating and analyzing collections and collection development decisions to ensure factors such as accuracy, factualness, authority, currency, quality, balance, diversity and patron interest are reflected in the collection.</li><li>
Prepares and conducts presentations about the library for various groups; plans presentations, programs and outreach events; compiles publicity materials; provides promotional information for social media.</li></ul></div><div></div><div><b><br>
ADDITIONAL JOB RESPOSIBILITIES</b></div><div>
Performs related tasks as needed.</div><div></div><div><b><br>
RECRUITMENT AND SELECTION GUIDELINES</b></div><div><b>
KNOWLEDGE, SKILLS, AND ABILTIES</b></div><div><ul><li>
Considerable knowledge of the theories and operational practices of a public library and specific best practices of library science in the assigned service and collection development areas.</li><li>
Considerable knowledge of Caldwell County Public Library procedures, methods, materials and practices.</li><li>
Considerable knowledge of reference and reader&rsquo;s advisory strategies.</li><li>
Thorough knowledge of the books, materials and resources in the assigned service area.</li><li>
Thorough knowledge of the use of electronic information systems, including the internet, databases, and downloadable media.</li><li>
Knowledge of accepted principles of management and leadership as applied to a public library environment.</li><li>
Knowledge of the reference, circulation and cataloging operations of the library&rsquo;s proprietary Integrated Library System software.</li><li>
Knowledge of the Dewey Decimal classification system of library organization.</li><li>
Knowledge of the library&rsquo;s genres, shelving designations and locations.</li><li>
Knowledge of books, reference materials, periodicals, audio-visual and other materials available for customer use.</li><li>
Knowledge of the publishing trends and available materials for the assigned collection development area.</li><li>
Skill working with computers using Microsoft Office, printers/copiers, scanners, and other equipment needed for performance of the position&rsquo;s duties.</li><li>
Skill in presentations and in program-related public contact.</li><li>
Ability to manage and optimize the physical space and equipment of the assigned service area.</li><li>
Ability to manage and lead assigned staff.</li><li>
Ability to supervise the work of assigned staff, including training and performance evaluations.</li><li>
Ability to develop, council, and correct staff in a tactful and constructive manner designed to help staff productivity, growth and success.</li><li>
Ability to develop and administer projects, resolve problems, work effectively with other groups, agencies and individuals.</li><li>
Ability to analyze and evaluate assigned area of collections and make decisions on the acquisition and weeding of collections.</li><li>
Ability to plan and coordinate successful programs and services for assigned populations.</li><li>
Ability to assess the needs of and assist patrons of all ages and demographic groups.</li><li>
Ability to communicate effectively in oral and written forms.</li><li>
Ability to establish and maintain effective working relationships with other employers, employees, volunteers, officials, and the general public.</li><li>
Ability to utilize a variety of resources to provide information to and acquire materials for patrons.</li></ul></div><div></div><div><b><br>
PHYSICAL REQUIREMENTS</b></div><div><ul><li>
Must be able to perform the basic life operational skills of climbing, stooping, kneeling, crouching, crawling, reaching, walking, lifting, fingering, grasping, talking, and hearing.</li><li>
Must be able to perform medium work, exerting up to 15 pounds of force occasionally, and/or up to 10 pounds of force frequently to move objects.</li><li>
Must possess the visual acuity to prepare and analyze data and figures, to operate a computer, for extensive reading, for visual inspection of books and materials at distances or close to the eyes.</li></ul></div><div></div><div><b><br>
REQUIRED EDUCATION AND EXPERIENCE</b></div><div>
Master&rsquo;s degree in Library Science from an ALA-accredited Library Science library program and 2 years of library-related experience, including some experience in the particular area of assignment; or an equivalent combination of education and experience.</div><div></div><div><b><br>
SPECIAL REQUIREMENTS</b></div><div><ul><li>
Master&rsquo;s degree in Library Science from an ALA-accredited Library Science program.</li><li>
North Carolina Public Library certification</li><li>
A valid North Carolina&rsquo;s Driver&rsquo;s license may be required for some service areas.</li></ul></div><div>
This job description does not constitute an employment agreement between the employer and the employee, and is subject to change by the employer, as the needs of the employer and requirements of the job change.</div></div></div></div></div></div>

Adult Services Librarian

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Processing Assistant V - Child Welfare

Library Assistant Youth Services - Part Time

Library Assistant Circulation Services - Part Time

Adult Services Librarian