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Caldwell Wenzell & Asthana

Personal Injury Intake SpecialistOverviewThe intake specialist is the face of our firm and is often one of the first people clients will speak with after undergoing a traumatic experience. Candidates must be understanding and also be able to demonstrate that our firm is ready and willing to fight on their behalf.DescriptionOur rapidly-growing law practice is seeking a full-time legal intake specialist to join our team! The Intake Specialist provides the first impression of our firm by processing and determining prospective cases from potential clients. You&rsquo;ll survey prospective clients and empathize with them on the details of their case, manage new client onboarding and data entry, and help book and manage their appointments. This position plays a vital role in providing new clients with excellent client service. If you have prior customer service experience, great communication skills, and a passion for helping others, apply today!Responsibilities&middot; Evaluate prospective client inquiries and phone calls, analyzing their case fit and making sure they feel seen and heard.&middot; Making outbound calls to our leads.&middot; Supervise new client onboarding and current client files through data entry and paperwork collection to ensure our cases are managed efficiently.&middot; Work with marketing to collaborate on outbound sales tactics and partnerships with other law firms in order to help bring in new cases.Qualifications&middot; High school diploma or equivalent required&middot; Previous customer service or sales experience preferred&middot; Possesses outstanding communication skills and sense of empathy&middot; CRM and case management software experience a plus&middot; Solid data entry and computer skills&middot; Previous legal experience a plusBenefits Competitive salaryFull-time position in our Mobile locationBenefits: Health Insurance, 401(k), Paid Time Off, Paid HolidaysJob Type: Full-timePay: $40,000.00 per yearBenefits:<ul><li>401(k) matching</li><li>Health insurance</li></ul>Education:<ul><li>High school or equivalent (Preferred)</li></ul>Experience:<ul><li>Microsoft Office: 3 years (Preferred)</li></ul>Language:<ul><li>Spanish (Preferred)</li></ul>Work Location: In person

Personal Injury Intake Specialist

Join Caldwell Wenzell & Asthana and explore 1   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Caldwell Wenzell & Asthana

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Personal Injury Intake Specialist