Qureos Mentor

Camarena Health

<div>2024<div><div> 
POSITION: 
Registered Dental Assistant 
RESPONSIBLE TO: 
Dental Clinical Manager</div><div> 
DEPARTMENT: 
Dental Back</div></div> 
SUMMARY:
The Registered Dental Assistant provides or facilitates the provision of information needed by both patients and clinicians to ensure a smooth and well-connected patient flow. S/he also adheres to current infection control procedures &ldquo;Universal Precautions.&rdquo; The Registered Dental Assistant must have the ability to make the patients feel comfortable during their visit while providing effective and technically competent dental assistance to both patients and Camarena Health dental providers. 
EXPECTATIONS:<ul><li>Arrives on time and adheres to set schedule.</li><li>To provide prompt dental support and promote a smooth patient flow</li><li>Collect and record data accurately into the patients&rsquo; electronic dental record</li><li>Maintains order of exam rooms, equipment and supplies</li><li>Provide basic oral health education and information to patients</li><li>Use of professionalism and best efforts in your position.</li></ul> 
DUTIES and RESPONSIBILITES
1.0 Focus on Patient Flow: Maintains effective smooth patient flow (within site or suite). Provides assistance as needed with patient work up or dismissal. Is responsive to needs of patients, clinicians, and team members
1.1 Maintain smooth, effective patient flow by communicating room availability with other team members and dental providers.
1.2 Keep dental providers updated on any changes regarding patient flow (i.e., how many patients, type of visit, clarify unknowns, etc.).
1.3 Communicate with Dental Services Manager when help is need on the floor.
1.4 Communicate any delays or changes of schedule to front support, health educator, and dental providers.
1.5 Ensure that operatory rooms are neatly prepared and set up appropriately.
1.6 Assist providers with dental exams, dental procedures, referrals, and translations. 
2.0 Focus on Patient Customer Service: Responds to and connects effectively with patients. Listens to our customers, treats them with respect, gives them the quality they expect and deserve and responds immediately to their problems and needs
2.1 Listen attentively to patients&rsquo; complaints and/or concerns regarding their dental visit.
2.2 Retrieve and maintain all information regarding patient (i.e., medication, update medical/dental history, allergies, etc.) into Dentrix.
2.3 Check with patients and clarify questions regarding any instructions during patient work up or patient prescriptions.
2.4 Route all patient complaints and/or grievances to site manager and/or supervisor.
2.5 Provide patients with required oral health education material including brochures and inform patients of content.
3.0 Focus on Teamwork: Shows consideration through consistent participation: ready at work on time and consistently prepared. Fully and clearly discloses key information to any team member in order to facilitate getting work done, problems solved, decisions made, etc. Maintains confidentiality in essential matters; such as patient information, and personal issues.
3.1 Employees are expected to work as a team, and be flexible to work at our other facilities as needed.
3.2 Demonstrates self-initiative &amp; self-motivation to help the team with work flow; good team player. Acquires and maintains the knowledge and skill necessary to work in all service pods.
3.3 Demonstrates consistent support and cooperation with all staff members, regardless of unit, department, or level.
3.4 Consistently reports to work on time. Internalizes attendance policies and makes effective and workable decisions for self, families and service delivery.
3.5 Promotes mutual respect and allows others to get their work done by limiting interruptions.
3.6 Fits in well with team, gets along well with peers.
3.7 Demonstrates integrity and honesty
3.8 Participates in health center in-services; listens to and respects others&rsquo; ideas
3.9 Demonstrates good problem solving skills, offer input/ideas when generating solutions.
3.10 Various other duties as assigned by supervisor. Duties and responsibilities may be added, deleted, or changed at any time at the discretion of management, formally or informally either verbally or in writing. 
4.0 Focus on Support System and Materials:
4.1 Follow radiation safety guidelines and take digital x-rays per protocol.
4.2 Adhere to Universal Precautions and General Office Safety measures.
4.3 Registered Dental Assistant duties as defined in &ldquo;Table of Permitted Duties.&rdquo;
4.4 Inform supervisor of any maintenance needed on equipment and initiate work request.
4.5 Stock operatories with necessary dental supplies and keep all work areas clean and clutter free.
4.6 Perform Coronal Polish and Sealants as needed.
4.7 Disinfect, sterilize, and autoclave instruments according to guidelines.
4.8 Perform sterilization biological monitoring, housekeeping schedules, and maintain the logs.
4.9 Assist provider with filling out lab slips, communicate with lab, and follow up with lab cases.
4.10 Utilize computer to access and obtain patients electronic clinical chart, x-rays, appointments, patient information, and medication.
5.0 Focus on Infection control and maintenance of dental equipment:
5.1 Practices universal precaution per protocol and keeps work areas clean and clutter free
5.2 Disinfects, sterilizes, and autoclaves dental equipment according to guidelines
5.3 Cleans &amp; disinfects rooms for next patient
5.4 Maintains daily log upkeep
5.5 Initiates work request for any malfunctions of equipment, then obtain Supervisor&rsquo;s approval
6.0 Focus on Corporate Expectations/Standards:
6.1 Attends and actively participates in all meetings (e.g., team meetings, department meetings, program meetings, case management meetings, employee staff meetings) and other activities as required or assigned.
6.2 Attends workshops/seminars as necessary to increase skills and knowledge to provide effective support.
6.3 Works flexible or extended hours where necessary.
6.4 Demonstrates awareness of, and compliance with, organizational mission and objective of Camarena Health to provide health care access and support services for all members of the community.
6.5 Other work-related duties as assigned by supervisor; duties and responsibilities may be added, deleted, or changed at any time at the discretion of management, formally or informally either verbally or in writing.
6.6 Maintains confidentiality and respect for information regarding patients and other team members; abides by Camarena Health Rules of Confidentiality. 
Minimum Requirements: 
Education:
<ul><li>High School Diploma or GED</li></ul> 
Certification:<ul><li>
Registered Dental Assistant Certificate</li><li>
Radiation Safety Certificate</li><li>
CPR/BLS Certificate</li><li>
Coronal Polishing Certificate</li><li>
Sealant Certificate</li></ul> 
Prior Experience:
<ul><li>Minimum of one (1) year prior experience in a dental setting or externship at Camarena Health facility may be substituted for the one (1) year of prior experience.</li></ul> 
Skills:<ul><li>Bilingual (English-Spanish) preferred.</li><li>Effective oral and written skills, general report writing skills.</li><li>General dental terminology and standard abbreviations used in dental notations.</li><li>Telephone courtesy; customer-service oriented.</li><li>Modern office practices and procedures including email.</li><li>Intermediate to expert user computer skills.</li><li>Highly organized.</li><li>Attention to detail and excellent follow-through on work tasks.</li><li>Demonstrated good problem-solving skills.</li><li>Able to track multiple tasks and complete promptly.</li><li>Able to quickly build and maintain rapport with patients and providers of differing backgrounds; team player.</li></ul></div>

Registered Dental Assistant

<div><div>The Medical Scribes duties include performing all clerical and information technology functions for a physician in a clinic setting. This includes primary responsibility of the operation of the electronic health records and electronic dictation system. The Medical Scribe must be able to anticipate physician needs to facilitate the flow of clinic. Medical Scribes must be discreet, tactful, and modest in performance of duties so as not to distract medical staff from patient care. Good judgment, organizational ability, initiative, attention to detail, and the ability to be self-motivated are especially important when working as a Medical Scribe. The Medical Scribe be adaptable and versatile since s/he will be responsible for many tasks. 
EXPECTATIONS:<ul><li>
Arrives on time and adheres to set schedule</li><li>
Provides prompt medical support; promotes a smooth patient flow; collects and records data accurately</li><li>
Participates with community-oriented activities and staff</li><li>
Consistently and openly communicates with supervisor and all staff</li><li>
Works flexible or extended hours where necessary</li><li>
Participates in health center in-services, by listening and respecting others&rsquo; ideas</li><li>
Demonstrates awareness of, and compliance with, organizational mission and objective of Camarena Health</li><li>
Abides by Rules of Confidentiality</li><li>
Use of professionalism and best efforts in the position</li></ul> 
DUTIES and RESPONSIBILITES<ul><li>
Accurately and thoroughly document medical visits and procedures as they are being performed by the physician, including but not limited to:</li></ul> 
<ul><li>
Patient medical history and physical exam</li><li>
Procedures and treatments performed by healthcare professionals, including nurses and physician assistants</li><li>
Patient education and explanations of risks and benefits</li><li>
Physician-dictated diagnoses, prescriptions and instructions for patient or family members for self-care and follow-up</li><li>
Prepare referral letters as directed by the physician</li></ul>
2. Dictation/Faxing/Phone calls and Clerical Tasks, including but not limited to:<ul><li>
Medical Scribes are asked to prepare referral letters as directed by the physician, via dictation or summary of the medical record</li><li>
Medical Scribes also ensure that letters are mailed or faxed daily to all physicians involved in a patient&rsquo;s care, and with all copies of pertinent reports or tests attached.</li><li>
The Medical Scribe may be asked to research contact information for referring physicians, coordinate referrals, prepare operative reports, make phone calls, and other clerical tasks as assigned.</li></ul>
3. Oversees mistakes and inconsistencies in medical documentation, including but not limited to:<ul><li>
Medical Scribes also spot mistakes or inconsistencies in medical documentation and check to correct the information to reduce errors.</li><li>
All addenda must be signed off by a physician. Medical Scribes ensure that all clinical data, lab or other test results, the interpretation of the results by the physician are recorded accurately in the medical record.</li><li>
Alert physician when chart is incomplete. Medical Scribes must comply with specific standards that apply to the style of medical records and to the legal and ethical requirements for preparing medical documents and for keeping patient information confidential.</li><li>
Data Collect, organize and catalog, including but not limited to:<ul><li>
Medical Scribes collect, organize and catalog data for physician quality reporting system and other quality improvement efforts and format for submission.</li><li>
The Medical Scribe assists in developing and maintaining systems to track patient follow up and compliance.</li></ul></li><li>
Trainings, Information Technology, HIPAA:<ul><li>
Attend trainings on diverse subjects such as information technology, legal, HIPAA and regulatory compliance, billing and coding. Quickly assimilate new knowledge into processes and procedures.</li><li>
Medical Scribes proofread and edit all the physician&rsquo;s medical documents for accuracy, spelling, punctuation, and grammar.</li></ul></li><li>
QUALIFICATIONS:<ul><li>
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</li><li>
Language Skills: The ability to write routine reports and correspondence. Medical Scribes must be proficient in typing and good at spelling, punctuation, grammar, and oral communication. Must be able to listen to complex medical information and summarize in a clear, complete, and concise fashion. Excellent English composition skills required to generate professional, polished writing at a high rate of production.</li><li>
Medical Terminology: Understanding of medical terminology, anatomy and physiology, diagnostic procedures, pharmacology, and treatment assessments to the extent required to understand and accurately transcribe dictated reports. Translate medical abbreviations into their expanded forms.</li><li>
Mathematical Skills: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Prepare and interpret charts and graphs. Have the ability to compute ratio and percent.</li><li>
Reasoning Ability: Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to apply logic and draw conclusions based on knowledge. Have the ability to refer to reference materials to solve problems.</li><li>
Computer Skills: To perform this job successfully, an individual should be able to learn and use all functions of electronic medical record software and transcription software. Must accurately enter data into the Electronic Medical Record, send and receive email and attachments. Must use the internet to access schedules, research information, etc.</li><li>
Other Skills and Abilities: Must be able to type words and numbers quickly and accurately; must comply with HIPAA confidentiality standards Other Skills and Abilities &ndash; when accessing or communicating patient information.</li></ul></li></ul> 
Physical Demands:
While performing the duties of this Job, a Medical Scribe is regularly required to stand; sit; walk; use hands to type, write with a pen, finger, handle, or feel; reach with hands and arms and talk or hear. The Medical Scribe is occasionally required to climb or balance and stoop, kneel, crouch, or crawl. The Medical Scribe must regularly lift and /or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, depth perception and ability to adjust focus. 
Education:
<ul><li>High School Diploma or GED</li></ul>
Prior Experience:
<ul><li>Previous experience in a health care setting as a Medical Scribe</li></ul>
Skills:<ul><li>
Bilingual (English/ Spanish) preferred</li><li>
Quickly builds and maintains rapport with providers, and staff of differing backgrounds; team player</li><li>
Flexible: learns to function at all facilities</li><li>
Demonstrates good problem-solving skills</li><li>
Demonstrates or develops intermediate computer skills</li><li>
Telephone courtesy</li><li>
Customer-service oriented</li><li>
Proficient with modern office practices and procedures including email</li><li>
Attention to detail and excellent follow-through on work tasks</li><li>
Able to handle multiple tasks with perseverance and patience</li></ul>
Physical Requirements:
<ul><li>Must be able to move up to 20 pounds and push up to 50 pounds (on wheels).</li><li>
Must be able to hear adequately to auscultate B/P&rsquo;s and be able to hear staff on the phone and those who are served in-person, and speak clearly in order to communicate information to clients and staff.</li><li>
Must be able to have vision that is adequate to read accurately, read memos, a computer screen, personnel forms and clinical and administrative documents.</li><li>
Must have high manual dexterity.</li><li>
Must be able to reach above the shoulder level to work, must be able to bend, squat and sit, stand, stoop, crouching, reaching, kneeling, twisting/turning, fingering and feeling.</li></ul> 
By signing this I acknowledge that I am physically and mentally capable to perform all the services required by this job description, with, or the professional staff bylaws of, the healthcare organization to which I am applying with or without reasonable accommodation, according to accepted standards of professional performance and without posing a direct threat to the safety of patients.</div></div>

Medical Scribe

Join Camarena Health and explore 2   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Camarena Health

About Company

Registered Dental Assistant

Medical Scribe