Qureos Mentor

Cano Health

<div>It's rewarding to be on a team of people that truly believe in making an impact!
We are committed to building the best primary care environment for patients and are seeking healthcare enthusiasts to join us.
Job Summary
The Medical Assistant (MA) plays a key role in supporting high-quality patient care by assisting physicians and clinical staff in the examination, treatment, and overall care coordination for patients. This role requires both clinical proficiency and administrative capability, ensuring seamless operations and an exceptional patient experience.
Essential Duties &amp; Responsibilities
Clinical Duties:<ul><li>
Interview patients and document top complaints, health concerns, and medical history.</li><li>
Accurately measure and record vital signs including blood pressure (manual/automatic), temperature, pulse, oxygen saturation, height, and weight.</li><li>
Perform pre-visit planning and intake procedures.</li><li>
Administer vaccines and injections, ensuring documentation in all applicable systems.</li><li>
Conduct point-of-care testing: COVID-19, flu, glucose, urine dipstick, PT/INR, etc.</li><li>
Conduct phlebotomy, prepare laboratory requisitions, and manage specimen collection and transport.</li><li>
Assist with EKGs, spirometry, RetinaVue imaging, and other diagnostic workflows.</li><li>
Maintain infection control standards including proper use of PPE and disposal of biohazard materials.</li><li>
Prepare and sanitize treatment/exam rooms in accordance with safety protocols.</li><li>
Operate emergency equipment such as AEDs as needed.</li></ul>
Administrative Duties:<ul><li>
Support providers by prepping encounters in the EMR (e.g., eCW), including documentation setup and chart reviews.</li><li>
Reconcile medications and assist with prescription refill requests.</li><li>
Schedule appointments and manage follow-up coordination.</li><li>
Print and review End-of-Visit Summaries with patients.</li><li>
Coordinate referrals and hand-offs to specialists or care coordinators as needed.</li><li>
Update visit status, verify pharmacy details, and close encounters in a timely manner.</li><li>
Participate in care gap closure efforts by documenting and assisting with HEDIS measures (PHQ-9, COA, fall risk, cancer screenings, A1c, etc.).</li></ul>
Care Coordination &amp; Patient Engagement:<ul><li>
Assist with appointment confirmations and follow scheduling protocols.</li><li>
Support transportation scheduling when applicable.</li><li>
Promote and assist with Patient Portal enrollment.</li><li>
Make outreach calls for wellness checks, emergency preparedness, or appointment rescheduling.</li><li>
Serve as a compassionate advocate for patients, helping them navigate care and recoveries post-hospitalization or urgent care visits.</li><li>
Collaborate with front desk and clinical teams to ensure smooth clinic flow.</li></ul>
Operational &amp; Systems Support:<ul><li>
Clear telephone encounters and respond promptly to clinical messages.</li><li>
Maintain up-to-date e-filing of documentation (within 48 hours).</li><li>
Monitor faxes and EMR &ldquo;Jellybeans&rdquo; and task buckets for timely action.</li><li>
Utilize tools such as Availity, state immunization portals, lab portals (LabCorp, Quest), diagnostic/specialist portals, and internal ticketing systems (Cano.Net).</li><li>
Understand and support prior authorization processes.</li></ul>
Education &amp; Experience<ul><li>
High School Diploma or equivalent.</li><li>
Graduation from an accredited Medical Assistant program or Medical Assistant certification.</li><li>
Active and current Basic Life Support (BLS) certification.</li><li>
Minimum of two (2) years of relevant experience as a Medical Assistant.</li><li>
Fluency in both English and Spanish is required.</li><li>
Proficiency with electronic medical records (preferably eCW).</li><li>
Ability to lift, move, and assist patients as needed (Gait training/ADA training recommended).</li><li>
Certification in Medical Translation</li></ul>
Education Requirements
Required/Preferred
Education Level
Discipline
Required
High School Diploma or equivalent
Knowledge, Skills &amp; Proficiencies<ul><li>
Microsoft Office (Excel, Word, PowerPoint, Teams).</li><li>
Power BI and Oracle (expense management).</li><li>
TripMaster or similar transportation scheduling software.</li><li>
RingCentral communication platform.</li><li>
Workday (HR/time management platform).</li></ul>
Behavioral Competencies:<ul><li>
Compassionate and patient-centered approach to care.</li><li>
Strong interpersonal and communication skills.</li><li>
Team player with a collaborative mindset.</li><li>
Adaptable, organized, and detail-oriented.</li><li>
Committed to upholding confidentiality, integrity, and quality standards.</li></ul>
Incentive
This position is eligible to receive a performance bonus each calendar year based upon the Company&rsquo;s achievement of certain financial targets and the achievement of metrics relevant to your position. 
Benefits
At Cano Health, we are convinced that our success comes from our amazing team of associates. Our commitment is to offer you an exclusive associate benefit package, which is competitive and affordable, to help you take care of yourself and your family. Our plans include medical, dental and vision benefits, 401(k) retirement savings plan, paid time off, company holidays, short-term and long-term disability, life insurance and many more.
Job Requirements
Physical Requirements
This position works under usual office conditions. The associate is required to work at a personal computer as well as be on the phone for extended periods of time. Must be able to stand, sit, walk and occasionally climb. Physical demands include ability to lift up to 50 lbs. The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Work Conditions
Work will involve constant driving/traveling to assigned clinics/territories.
Travel Required
Amount of Expected Travel
Details
Yes
0-25%
Flexibility to travel to clinical sites as needed.
Tools &amp; Equipment Used
Computer and peripherals, standard and customized software applications and tools, and usual office equipment.
Disclaimer
The duties and responsibilities described above are designed to indicate the general nature and level of work performed by associates within this classification. It is not designed to contain, or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties, and responsibilities to this job at any time. Cano Health is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.
Join our team that is making a difference!
Please see Cano Health&rsquo;s Notice of E-Verify Participation and the Right to Work post here</div>

Medical Assistant

<div>It's rewarding to be on a team of people that truly believe in making an impact!
We are committed to building the best primary care environment for patients and are seeking healthcare enthusiasts to join us.
Job Summary
The Front Desk Coordinator serves as the first point of contact for patients, visitors, and callers at the clinic. This role is responsible for providing exceptional customer service while performing a range of administrative, clerical, and data entry duties, including patient intake, insurance verification, and appointment scheduling. The Coordinator ensures smooth front-desk operations and supports the clinical team in delivering high-quality, patient-centered care.
Essential Duties &amp; Responsibilities
Administrative Responsibilities<ul><li>
Patient Intake and Onboarding</li><li>
Create new patient profiles in the EMR system.</li><li>
Conduct welcome calls and schedule initial appointments.</li><li>
Mail welcome packages to new patients.</li><li>
Obtain required annual consents and patient signatures.</li><li>
Encourage and assist patients with Patient Portal enrollment.</li><li>
Coordinate translation services as needed (e.g., Propia app).</li></ul>
Scheduling and Visit Management<ul><li>
Greet patients and visitors warmly, creating a welcoming and professional environment</li><li>
Address patients concerns or complaints and escalate issues appropriately</li><li>
Schedule a variety of appointments (e.g., TOC, AWVs, sick visits, in-house services).</li><li>
Master scheduling workflows, including same-day visit protocols.</li><li>
Follow all scheduling guidelines; act as the &ldquo;Pit Boss&rdquo; of the schedule.</li><li>
Obtain Health Center Manager approval for scheduling exceptions (e.g., double-booking).</li><li>
Assist with appointment confirmation calls and transportation scheduling.</li><li>
Reschedule all no-shows within 24 hours.</li><li>
Update visit status types in the EMR (eCW) promptly.</li><li>
Support scheduling for special events (e.g., mammogram and DRE campaigns).</li></ul>
Data Accuracy &amp; System Proficiency<ul><li>
Perform demographic verification during patient check-in.</li><li>
Ensure accurate entry of demographics, insurance, and Patient Hub information.</li><li>
Scan and file all documents and ID photos correctly.</li><li>
eFile documents within 48 hours of receipt.</li><li>
Monitor fax inbox for incoming clinical documents.</li><li>
Clear Jellybean inboxes daily.</li></ul>
Insurance and Financial Transactions<ul><li>
Document insurance verification results in the EMR.</li><li>
Collect co-payments and coinsurance in accordance with policy.</li><li>
Run and reconcile end-of-day financial reports.</li></ul>
Outbound Communications and Follow-up<ul><li>
Make outbound calls to support care initiatives (e.g., AWVs, HEDIS screenings).</li><li>
Follow up with patients within 3&ndash;7 days post-discharge to confirm TOC appointments.</li><li>
Confirm follow-up appointments and ensure referral coordination at check-out.</li></ul>
Phone Operations<ul><li>
Answer and route incoming calls appropriately.</li><li>
Take messages, assist callers, and properly document/disposition each call.</li><li>
Respond to inquiries in person, over the phone and via email with professionalism and accuracy</li></ul>
Additional Duties &amp; Responsibilities<ul><li>
Supports operations, patient/client experience, and communication at the center level.</li><li>
Keep the front desk, lobby and patient facing areas clean, organized and well stocked Monitor and request office supplies as necessary</li><li>
Complete other duties at the discretion of management,&quot; or &quot;Perform all other duties assigned by supervisor or manager.</li></ul>
Education &amp; Experience<ul><li>
High School Diploma or equivalent required.</li><li>
Minimum of one (1) year experience in a healthcare or medical office setting.</li><li>
Knowledge of medical insurance, Medicaid/Medicare, and EMR systems preferred.</li><li>
BLS Certification, be able to respond to medical emergencies (Preferred)</li><li>
Training in gait support, proper lifting techniques, and ADA compliance.</li><li>
Microsoft Office Suite: Power BI, Excel, Word, Teams, PowerPoint.</li></ul>
Education Requirements
Required/Preferred
Education Level
Discipline
Required
High School Diploma
Knowledge, Skills &amp; Proficiencies<ul><li>
Microsoft Office Suite: Power BI, Excel, Word, Teams, PowerPoint.</li><li>
Strong communication and customer service skills.</li><li>
Detail-oriented with a commitment to data accuracy.</li><li>
Ability to multitask in a fast-paced clinical environment.</li><li>
Technical proficiency in all required systems and software tools.</li><li>
Electronic Medical Records (EMR) system (e.g., eCW) &ndash; Superuser level.</li><li>
Call Center Communications system - (Ring Central)</li><li>
Transportation scheduling software (e.g., TripMaster).</li><li>
Oracle (Expenses).</li><li>
Health Plan, Specialist, and Diagnostic Center Portals.</li><li>
HR platform (e.g., Workday).</li><li>
Availity and other insurance/eligibility portals.</li><li>
Alarm and security monitoring systems.</li><li>
Bilingual (English and Spanish) preferred.</li><li>
Cano.Net ticketing system.</li></ul>
Incentive
This position is eligible to receive a performance bonus each calendar year based upon the Company&rsquo;s achievement of certain financial targets and the achievement of metrics relevant to your position. 
Benefits
At Cano Health, we are convinced that our success comes from our amazing team of associates. Our commitment is to offer you an exclusive associate benefit package, which is competitive and affordable, to help you take care of yourself and your family. Our plans include medical, dental and vision benefits, 401(k) retirement savings plan, paid time off, company holidays, short-term and long-term disability, life insurance and many more.
Job Requirements
Physical Requirements
This position works under usual office conditions. The associate is required to work at a personal computer as well as be on the phone for extended periods of time. Must be able to stand, sit, walk and occasionally climb. Physical demands include ability to lift up to 50 lbs. The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Work Conditions
Must be able to perform essential functions such as typing, standing, sitting, stooping, and occasionally climbing
Travel Required
Amount of Expected Travel
Details
Yes
0-25%
Flexibility to travel to clinical sites as needed
Tools &amp; Equipment Used
Computer and peripherals, standard and customized software applications and tools, and usual office equipment.
Disclaimer
The duties and responsibilities described above are designed to indicate the general nature and level of work performed by associates within this classification. It is not designed to contain, or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties, and responsibilities to this job at any time. Cano Health is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.
Join our team that is making a difference!
Please see Cano Health&rsquo;s Notice of E-Verify Participation and the Right to Work post here</div>

Coordinator, Front Desk

<div>It's rewarding to be on a team of people that truly believe in making an impact!
We are committed to building the best primary care environment for patients and are seeking healthcare enthusiasts to join us.
About us:
Operating medical centers across Florida, Cano Health prioritizes patient well-being through a compassionate, patient-centered approach intent on making every patient feel valued, understood, and cared for along their healthcare journey.
Job Description:<ul><li>
100% Outpatient - NO CALL</li><li>
Monday through Friday 8am-5pm</li><li>
Patient Population: Medicare Advantage</li><li>
12-18 patients daily</li></ul>
Our compensation package can include:<ul><li>
Competitive base salary plus quarterly bonuses</li><li>
Sign-on bonus and relocation assistance</li><li>
5 Days CME</li><li>
5K in CME Allowance</li><li>
Leadership Opportunities Available</li><li>
4 Weeks PTO</li><li>
Medical, Dental, and Vision</li><li>
Short Term and Long Term Disability Insurance</li><li>
Occurrence Based Malpractice</li></ul>
Education &amp; Experience<ul><li>
Doctor of Medicine degree (MD) or Doctor of Osteopathic Medicine (DO)</li><li>
Board Certified or Board Eligible in Family, Internal, or Geriatric Medicine</li><li>
Unrestricted Florida license</li></ul>
Join our team that is making a difference!
Please see Cano Health&rsquo;s Notice of E-Verify Participation and the Right to Work post here</div>

Physician, Internal Medicine

<div>It's rewarding to be on a team of people that truly believe in making an impact!
We are committed to building the best primary care environment for patients and are seeking healthcare enthusiasts to join us.
About us:
Operating medical centers across Florida, Cano Health prioritizes patient well-being through a compassionate, patient-centered approach intent on making every patient feel valued, understood, and cared for along their healthcare journey.
Job Description:<ul><li>
100% Outpatient - NO CALL</li><li>
Monday through Friday 8am-5pm</li><li>
Patient Population: Medicare Advantage &amp; Fluent Spanish Speaking</li><li>
12-18 patients daily</li></ul>
Our compensation package can include:<ul><li>
Competitive base salary plus quarterly bonuses</li><li>
3 Days CME</li><li>
$1,500.00 in CME Allowance</li><li>
4 Weeks PTO</li><li>
Medical, Dental, and Vision</li><li>
Short Term and Long Term Disability Insurance</li><li>
Occurrence Based Malpractice</li></ul>
Education &amp; Experience<ul><li>
Nurse Practitioner or Physician Assistant License</li><li>
Must have minimum of 1 year of experience in Primary Care. Managed Care preferred
</li><li>Fluent Spanish and English</li></ul>
Join our team that is making a difference!
Please see Cano Health&rsquo;s Notice of E-Verify Participation and the Right to Work post here</div>

Nurse Practitioner - S

<div>It's rewarding to be on a team of people that truly believe in making an impact!
We are committed to building the best primary care environment for patients and are seeking healthcare enthusiasts to join us.
About us:
Operating medical centers across Florida, Cano Health prioritizes patient well-being through a compassionate, patient-centered approach intent on making every patient feel valued, understood, and cared for along their healthcare journey.
Essential Duties &amp; Responsibilities<ul><li>
Provide all physician care generally provided at a managed care facility.</li><li>
Patient Population: Medicare Advantage</li><li>
Schedule: Monday through Friday 8am-5pm</li><li>
Responsible for the delivery of care, treatment, and referrals.</li><li>
100% Outpatient - NO CALL</li><li>
Participate in the development of clinic protocols and formulary.</li><li>
Leadership Opportunity Available</li></ul>
Benefits<ul><li>
4 Weeks PTO</li><li>
5 Days CME &amp; 5,000 CME Allowance</li><li>
Medical, Dental, Vision, and more</li><li>
Sign on bonus and Relocation Assistance available</li></ul>
Education &amp; Experience<ul><li>
Doctor of Medicine degree (MD) or Doctor of Osteopathic Medicine (DO) and valid unencumbered license to practice the profession</li><li>
Board Certified or Board Eligible</li><li>
Basic Life Support (BLS) Certification required; must maintain active certification throughout employment.</li><li>
Current active Federal and State DEA License</li></ul>
Job Requirements
Physical Requirements
This position works under usual office conditions. The employee is required to work at a personal computer as well as be on the phone for extended periods of time. Must be able to stand, sit, walk and occasionally climb. The incumbent must be able to work extended and flexible hours and weekends as needed. Physical demands include ability to lift up to 50 lbs. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Travel Requirements
Travel Required
Amount of Expected Travel
Details
Work will involve some driving/traveling to assigned clinics.
Disclaimer
The duties and responsibilities described above are designed to indicate the general nature and level of work performed by associates within this classification. It is not designed to contain, or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties, and responsibilities to this job at any time. Cano Health is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.
Join our team that is making a difference!
Please see Cano Health&rsquo;s Notice of E-Verify Participation and the Right to Work post here</div>

Primary Care Physician