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Canoga Park Heating and Air Conditioning

Job OverviewLooking for an outbound sales person to work in our call center. We offer utility energy upgrqde programs to disadvantaged communities. These are no-cost programs to the customer. If you are high energy and good on the phone give us a call.Duties<ul><li>Make outbound calls to clients, patients, or customers to provide information, follow-up on services, or gather feedback</li><li>Utilize bilingual communication skills to ensure clarity and understanding across language barriers</li><li>Maintain accurate and detailed data entry of call interactions into the computer system</li><li>Apply knowledge of medical terminology when discussing healthcare-related topics or services</li><li>Demonstrate excellent phone etiquette and active listening to address inquiries professionally and efficiently</li><li>Collaborate with team members to resolve issues, escalate concerns when necessary, and improve overall service quality</li><li>Document all call activities thoroughly, including outcomes and relevant details for future reference</li></ul>Qualifications<ul><li>Bilingual proficiency in English and another language (e.g., Spanish, French, Mandarin) is required</li><li>Previous experience in a medical office or healthcare setting is highly preferred</li><li>Strong computer skills with familiarity in data entry and customer management systems</li><li>Knowledge of medical terminology enhances communication accuracy in healthcare-related calls</li><li>Excellent communication skills, both verbal and written, with a friendly and professional demeanor</li><li>Experience in customer service roles with strong phone etiquette and active listening abilities</li><li>Ability to analyze situations quickly and provide appropriate solutions or escalate as needed</li></ul>Join us if you&rsquo;re passionate about delivering outstanding service while utilizing your multilingual abilities! This role offers a rewarding chance to support individuals through meaningful conversations, all within a collaborative team dedicated to excellence.Job Type: Full-timePay: $19.98 - $26.88 per hourBenefits:<ul><li>Dental insurance</li><li>Health insurance</li></ul>Work Location: In person

Bilingual Outbound Call Center Representative

Join Canoga Park Heating and Air Conditioning and explore 1   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Canoga Park Heating and Air Conditioning

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Bilingual Outbound Call Center Representative