Urwah Admin

Capco

<div>
 Capco is a leading global technology and management consultancy that excels in driving digital transformation within the financial services and insurance sectors. With an unwavering commitment to delivering practical solutions, we empower our clients to navigate the complexities of today's fast-paced market. Our integrated services span across major financial hubs worldwide, ensuring that we are always close to our clients and their needs. At Capco, we possess not only the expertise but also the vision and passion necessary to lead transformative change. As we embark on an exciting growth journey, this is the perfect moment to join our team. We are expanding geographically, increasing our workforce, and poised to disrupt the consulting landscape across the Middle East with our entrepreneurial spirit and agile methodologies.
 
 
 Capco&rsquo;s Data Team helps our clients transform every aspect of their business. We are highly skilled at formulating data strategy, defining business and technology initiatives across the data management lifecycle and aligning multi-year strategic roadmaps with client&rsquo;s business goals. As digital technologies advance and regulations tighten, today&rsquo;s consumers &ndash; and therefore, today&rsquo;s businesses &ndash; are becoming more aware of the importance of good quality data. We work to establish holistic ways to effectively manage data through the modern data supply chain and facilitate consumption through analytics, modelling, AI, machine learning, dashboarding, and reporting.
 
 
 
 What You&rsquo;ll Get To Do
 
 
 
 Participate in the development, application and adherence of data management policies and procedures across data governance, data quality and master data management.
 
 
 Responsible for applying the data governance roadmap including artifact discovery and development of data dictionaries, catalogues, classification policies, data lineage, operating models and standards.
 
 
 Work directly with various stakeholders to realize the objectives identified in the data governance and data management roadmaps.
 
 
 Think through data relationships, life cycles and processes to ensure and improve consistent data quality.
 
 
 Support the importance of data processes, data integrity, cleanliness, and the strategic application of data.
 
 
 
 What You&rsquo;ll Bring With You
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Information Systems, Finance, Mathematics, Operations Research, Computer Science, or equivalent/related degree required. Master&rsquo;s preferred.
 </li>
 <li>
 Demonstrated experience helping organizations design or implement effective Data Management/Governance and/or Analytics programs in the cloud or on premises
 </li>
 <li>
 Understanding of DCAM framework and methodology as well as related knowledge modelling tools
 </li>
 <li>
 Business and/or Data Analyst experience within financial services &ndash; Banking, Insurance and Wealth Management
 </li>
 <li>
 Familiarity with Data Governance, Data Management, Data Lineage, Data Models, Control Frameworks, Data Architecture, Data Quality and general data literacy
 </li>
 <li>
 Comfortable with direct exposure to executive stakeholders, board members and regulators
 </li>
 <li>
 Executing on projects with an Agile delivery methodology
 </li>
 <li>
 Direct experience working hands on with Collibra (preferred) or similar metadata management tools or data governance tools
 </li>
 <li>
 Ability to work both as an individual contributor and collaboratively in a fast-paced environment.
 </li>
 <li>
 Arabic speaker.
 
 
 </li>
 </ul>
 
 Nice To Have
 
 
 
 <ul>
 <li>
 Experience within the financial services industry in data management and/or relevant regulations such as PIPL, CCAR, BCBS 239 or GDPR
 </li>
 <li>
 Experience with data management tools such as Collibra, Ab Initio, Informatica etc.
 </li>
 <li>
 Programme Execution and Change management &ndash; proven ability to shape, design and manage the execution of data changes
 </li>
 </ul>
</div>

Senior Consultant | Data Governance

<div>
 
 Location:
 
 Bangalore, India
 
 
 
 About Us
 
 
 
 
 &ldquo;Capco, a Wipro company, is a global technology and management consulting firm. Awarded with Consultancy of the year in the British Bank Award and has been ranked Top 100 Best Companies for Women in India 2022 by
 
 
 Avtar &amp; Seramount
 
 
 . With our presence across 32 cities across globe, we support 100+ clients across banking, financial and Energy sectors. We are recognized for our deep transformation execution and delivery.
 
 
 
 
 
 WHY JOIN CAPCO?
 
 
 
 
 
 You will work on engaging projects with the largest international and local banks, insurance companies, payment service providers and other key players in the industry. The projects that will transform the financial services industry.
 
 
 
 
 
 MAKE AN IMPACT
 
 
 
 
 
 Innovative thinking, delivery excellence and thought leadership to help our clients transform their business. Together with our clients and industry partners, we deliver disruptive work that is changing energy and financial services.
 
 
 
 
 
 #BEYOURSELFATWORK
 
 
 
 
 
 Capco has a tolerant, open culture that values diversity, inclusivity, and creativity.
 
 
 
 
 
 CAREER ADVANCEMENT
 
 
 
 
 
 With no forced hierarchy at Capco, everyone has the opportunity to grow as we grow, taking their career into their own hands.
 
 
 
 
 
 DIVERSITY &amp; INCLUSION
 
 
 
 
 
 We believe that diversity of people and perspective gives us a competitive advantage.
 
 
 
 
 Job Summary
 
 
 
 We are seeking an experienced and dynamic Executive Director to oversee a $10-15 million USD portfolio and lead a large team of professionals, focused on serving Banking and Finance clients in Data &amp; AI space. The ideal candidate will bring a strong background in management consulting, presales, and stakeholder management, along with proven experience in delivering complex Management Consulting / Solutioning Banking and Finance clients. Will be responsible for ensuring the successful execution of multiple projects, maintaining client satisfaction, and driving business growth.
 
 
 
 Industry Knowledge:
 
 Deep understanding of the Banking and Finance industry, including regulatory requirements, technology trends, and client expectations.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Delivery Management:
 </li>
 <li>
 Oversee end-to-end delivery across a portfolio of projects within the Banking and Finance sector.
 </li>
 <li>
 Manage and lead a large team of resources, ensuring timely delivery, P&amp;L management, and quality standards.
 </li>
 <li>
 Ensure effective project governance, risk management, and escalation processes are in place for all projects.
 </li>
 <li>
 Continuously monitor and improve delivery processes and methodologies to drive operational efficiency.
 </li>
 <li>
 Stakeholder Management:
 </li>
 <li>
 Serve as the primary point of contact for senior client stakeholders, including C-level executives.
 </li>
 <li>
 Build strong relationships with clients to understand their strategic objectives and ensure alignment with delivered solutions.
 </li>
 <li>
 Act as a trusted advisor, providing proactive solutions and insights to drive client success.
 </li>
 <li>
 Conduct regular business reviews and ensure high levels of client satisfaction.
 </li>
 <li>
 Management Consulting:
 </li>
 <li>
 Provide expert consulting services to Banking and Finance clients, assisting them in transforming their business processes and IT strategies.
 </li>
 <li>
 Identify opportunities to enhance service offerings and help clients navigate digital transformation and Data &amp; AI initiatives.
 </li>
 <li>
 Lead business analysis and problem-solving efforts, helping clients identify areas for optimization and innovation.
 </li>
 <li>
 Sales and Business Development:
 </li>
 <li>
 Lead Sales activities, including solution design, proposal development, and client presentations.
 </li>
 <li>
 Drive the expansion of the portfolio by identifying upselling and cross-selling opportunities within existing client accounts.
 </li>
 <li>
 Participate in RFP responses, engage in client discussions, and create winning proposals that meet both client requirements and organizational goals.
 </li>
 <li>
 P&amp;L Management:
 </li>
 <li>
 Own $10-15 million + USD portfolio, ensuring profitability and responsible financial management.
 </li>
 <li>
 Track financial performance, including revenue, margin, and cost optimization.
 </li>
 <li>
 Monitor and control project budgets, identifying cost-saving opportunities without compromising delivery quality.
 </li>
 <li>
 Team Leadership and Development:
 </li>
 <li>
 Lead, mentor, and motivate a diverse team of project managers, consultants, and technical professionals.
 </li>
 <li>
 Foster a high-performance culture through continuous learning, development, and employee engagement.
 </li>
 <li>
 Support resource allocation and workforce planning to meet current and future project demands.
 </li>
 <li>
 Process Improvement and Innovation:
 </li>
 <li>
 Continuously assess and enhance delivery frameworks, methodologies, and tools to increase project efficiency and effectiveness.
 </li>
 <li>
 Drive innovation by adopting emerging technologies and best practices in IT service delivery.
 </li>
 <li>
 Ensure compliance with industry regulations and standards, particularly within the Banking and Finance Management sector.
 
 
 </li>
 </ul>
 
 Required Qualifications
 
 
 
 <ul>
 <li>
 Education: Bachelor&rsquo;s degree in information technology, Computer Science, or a related field. MBA or other relevant advanced degrees are preferred.
 
 
 </li>
 </ul>
 
 Experience
 
 
 
 <ul>
 <li>
 18+ years of experience in IT services / Management Consulting, with at least 10 years in a leadership role.
 </li>
 <li>
 Proven track record of managing a large-scale portfolio (over $10-15 million USD) in the Banking and Finance domain focusing on Data &amp; AI service offerings
 </li>
 <li>
 Experience in managing large teams of professionals across multiple locations.
 </li>
 <li>
 Strong expertise in Banking and Finance, stakeholder management and delivery.
 </li>
 <li>
 Prior experience Sales and business development, including successful client engagements.
 
 
 </li>
 </ul>
 
 Key Skills
 
 
 
 <ul>
 <li>
 Leadership: Strong leadership and team management skills with the ability to drive large teams to achieve strategic goals.
 </li>
 <li>
 Client Management: Exceptional client-facing and stakeholder management capabilities, particularly at the executive level.
 </li>
 <li>
 Banking and Finance Expertise: Ability to provide strategic consulting and advisory services, particularly around digital transformation.
 </li>
 <li>
 Project Delivery: Solid understanding of delivery methodologies, including Agile, DevOps, and traditional project management.
 </li>
 <li>
 Financial Acumen: Strong financial management skills with experience handling budgets of over $10-15 million USD.
 </li>
 <li>
 Presales Acumen: Experience supporting sales teams with presales activities and growing client accounts.
 </li>
 <li>
 Communication: Excellent verbal and written communication skills, with the ability to influence and negotiate with clients and stakeholders.
 
 
 </li>
 </ul>
 
 If you are keen to join us, you will be part of an organization that values your contributions, recognizes your potential, and provides ample opportunities for growth. For more information, visit www.capco.com. Follow us on Twitter, Facebook, LinkedIn, and YouTube
 
</div>

Executive Director – Data & AI

<div>We are looking to transform the way in which we engage with our customers. Digital and Cloud technology is key, and agile methodologies are at the heart of our strategy. So, we&rsquo;re now looking for a Senior Solution Architect to join us. Someone to be responsible for the end-to-end solution designs that drive this vision forward. This person will be a key part of a wider global architecture practice and will be passionate about driving, improving and promoting the process and delivery of architecture (and its value) across the organization. 

<div>
Job Title: Cloud Capability Lead &ndash; BFSI Consulting

Location: Bengaluru/Pune

Reports To: Executive Director &ndash; India GCC Business

Experience: 12&ndash;18 years 


Role Overview

We are seeking a Cloud Capability Lead to drive the design, development, and positioning of cloud-led solutions that power digital transformation for our Banking, Financial Services, and Insurance (BFSI) clients.

As part of a niche consulting firm, this role requires a blend of hands-on cloud expertise, pre-sales acumen, and consulting mindset. You will work closely with account leaders, sales teams, and global capability units to co-create differentiated cloud propositions tailored to the BFSI sector.

This is a strategic role that bridges business consulting, technology solutioning, and practice capability development, helping our firm strengthen its position as a trusted transformation partner to financial institutions globally. 


Key Responsibilities
<div>
<ul><li>Sales Solutioning &amp; Pre-Sales Support</li></ul>
</div><ul><li>Lead end-to-end cloud solutioning for RFPs, RFIs, and proactive proposals across BFSI clients.</li>
<li>Partner with sales and account teams to define transformation roadmaps, architecture blueprints, and value articulation for cloud initiatives.</li>
<li>Translating client pain points into compelling, outcome-based cloud solutions that align with business strategy, risk, and compliance needs.</li>
<li>Collaborate with global capability teams (Cloud COE, Data &amp; AI, Security, DevOps) to integrate cross-domain capabilities into client-specific proposals.</li>
<li>Support deal shaping, bid defenses, and client workshops by articulating the technical and business differentiation of our solutions.</li>
</ul><div><ul><li>Capability Building &amp; Knowledge Reuse</li></ul>
</div><ul><li>Build BFSI-focused cloud frameworks, accelerators, and best-practice repositories to enhance reusability across pursuits.</li>
<li>Maintain an up-to-date solution library of case studies, pricing models, reference architectures, and proposal templates.</li>
<li>Identify and onboard strategic partnerships (hyperscalers, fintechs, ISVs) that strengthen our value proposition.</li>
<li>Work with global delivery and innovation teams to continuously refine offerings around cloud modernization, core transformation, and data-driven banking.</li></ul> 

<div>
<ul><li>Consulting - Advisory &amp; Thought Leadership</li></ul>
</div><ul><li>Advise clients and internal teams on cloud-native banking, data platforms, GenAI integration, and regulatory compliance in cloud environments.</li>
<li>Develop thought leadership content (whitepapers, PoVs, webinars) highlighting innovative use of cloud in BFSI transformation.</li>
<li>Represent the firm in industry events, client advisory councils, and cloud ecosystem roundtables.</li>
</ul><div><ul><li>Collaboration with Global Capability Teams</li></ul>
</div><ul><li>Partner with global Cloud CoE and solution architects to leverage reusable IPs, delivery patterns, and innovation assets.</li>
<li>Act as the bridge between regional sales teams and global technical leaders to ensure consistent quality and scalability of proposed solutions.</li>
<li>Contribute to cross-region capability communities for continuous improvement, knowledge sharing, and capability alignment.</li>
<li>Support joint solution incubation initiatives with global teams to co-create new offerings.</li></ul> 


Desired Skills &amp; Experience

Technical Expertise
<ul>
<li>Strong foundation in cloud architecture, modernization, and migration (AWS / Azure / GCP certification preferred).</li>
<li>Deep understanding of BFSI application landscapes &ndash; including core banking, data platforms, payments, compliance, and cybersecurity.</li>
<li>Experience with microservices, DevSecOps, FinOps, containerization, and API-driven architectures.</li>
<li>Exposure to AI/ML workloads, data governance, and cloud-native analytics in BFSI environments.</li>
</ul>
Solutioning &amp; Consulting
<ul>
<li>5&ndash;7 years of experience in pre-sales, solution architecture, or consulting roles for BFSI clients.</li>
<li>Proven success in shaping transformation proposals.</li>
<li>Ability to articulate business value, cost-benefit, and technical differentiation in client-facing discussions.</li>
<li>Strong storytelling and executive communication skills to engage CXO-level stakeholders.</li>
</ul>
Leadership &amp; Collaboration
<ul>
<li>Ability to lead cross-functional global teams under tight proposal timelines.</li>
<li>High degree of ownership, influencing skills, and consultative problem-solving.</li>
<li>Proven track record of working in matrixed, global consulting environments.</li></ul> 


Education &amp; Certifications
<ul>
<li>Bachelor&rsquo;s degree in engineering / computer science; Master&rsquo;s preferred.</li>
<li>Cloud certifications (AWS Solutions Architect, Azure Architect Expert, or GCP Professional Architect).</li>
<li>Additional credentials like TOGAF, FinOps Practitioner, or ITIL are advantageous.</li></ul></div></div>

Cloud Capability Lead – BFSI Consulting

<div>Job Title: Change Manager

 About Us

&quot;Capco, a Wipro company, is a global technology and management consulting firm. Awarded with Consultancy of the year in the British Bank Award and has been ranked Top 100 Best Companies for Women in India 2022 by Avtar &amp; Seramount. With our presence across 32 cities across globe, we support 100+ clients across banking, financial and Energy sectors. We are recognized for our deep transformation execution and delivery.
WHY JOIN CAPCO?

You will work on engaging projects with the largest international and local banks, insurance companies, payment service providers and other key players in the industry. The projects that will transform the financial services industry.

MAKE AN IMPACT

Innovative thinking, delivery excellence and thought leadership to help our clients transform their business. Together with our clients and industry partners, we deliver disruptive work that is changing energy and financial services.

#BEYOURSELFATWORK

Capco has a tolerant, open culture that values diversity, inclusivity, and creativity.

CAREER ADVANCEMENT

With no forced hierarchy at Capco, everyone has the opportunity to grow as we grow, taking their career into their own hands.

DIVERSITY &amp; INCLUSION

We believe that diversity of people and perspective gives us a competitive advantage.

MAKE AN IMPACT 


Change Manager 

<div>
Role Description</div>
<div>
<div>JD &ndash; Change Manager
<ul><li>Minimum 8+ years hands-on experience in Change and Project Management</li></ul>
<ul><li>Prior experience working on business side would be highly advantageous.</li></ul>
<ul><li>Relevant experience in multiple phases of the project lifecycle, preferably with exposure to business project delivery roles</li></ul>
<ul><li>Experience in working in both Waterfall and iterative (including Agile) delivery methodologies</li></ul>
<ul><li>Strong stakeholder management skills with experience in managing various stakeholder groups</li></ul>
<ul><li>Strong problem solving / analytical skills</li></ul>
<ul><li>Able to take ownership of issues/tasks and apply data management best practices</li></ul>
<ul><li>Ability to engage effectively with senior management</li></ul>
<ul><li>High level of attention to detail (to identify variances and errors), patient, meticulous and logical in their work and capable of prioritizing tasks.</li></ul>

&bull; Strong people and team management experience preferred &bull; Experience in new ways of working
<ul><li>Self-motivated and ability to prioritize and self-manage</li></ul>
<ul><li>Able to take ownership of issues/tasks and drive to completion</li></ul>
<ul><li>Excellent verbal and written communication skills, including presentation skills</li></ul>

Change Management
<ul><li>Develop / support development of change management strategy and approach in alignment with the assigned Program, departmental and organizational goals.</li></ul>
<ul><li>Keep abreast of all change activities within the department and identify possible dependencies/impacts to the assigned program.</li></ul>

&bull; Identify all stakeholders impacted by change management activities and deliverables. &bull; Embed early into design and solution discussions to effectively engage and gather business impacts from relevant stakeholders.
<ul><li>Produce BIA report to qualify and quantify impacts, work with stakeholders to design solution/mitigation solution and work on effective communication of the Business Impact to the wider teams.</li></ul>
<ul><li>Define Business Readiness Plan items to mitigate impacts identified in the BIA, and manage implementation/closure of BRP items</li></ul>
<ul><li>Create and socialize communication plans to keep stakeholders informed of ongoing and upcoming changes and the impacts thereof</li></ul>
<ul><li>Create and deliver accurate and engaging communications materials to fulfil the communications plan across available channels (Bridge, email, briefing packs, media, etc.)</li></ul>
<ul><li>Leverage on involvement from BIA and its mitigation/solution to effectively develop the appropriate training for impacted stakeholders.</li></ul>
<ul><li>Identify training needs, support training material development and Deliver training (where required)</li></ul>
<ul><li>Support impacted businesses with data and information to be able to adopt the change smoothly</li></ul>
<ul><li>Build detailed knowledge of the change; act as a change champion on the ground to impacted functions throughout the implementation and during post-live support Adhere to the internal controls of the assigned program through effective governance.</li></ul>
<ul><li>Represent the assigned program in various GBO Governance Forums.</li></ul>
<ul><li>Improve on current existing change management framework as agile delivery, new ways of working, new ways of learning in the bank matures over time Inculcate 'best practices' on the projects worked upon into Ways of Working with fellow Change &amp; Delivery Managers to ensure cooperation and standardization across the CC Delivery Platform/Programme. Own the completion of Change risk assessments for the assigned program.</li></ul></div></div></div>

Change Manager

<div>Job Title: Change Manager

 About Us

&ldquo;Capco, a Wipro company, is a global technology and management consulting firm. Awarded with Consultancy of the year in the British Bank Award and has been ranked Top 100 Best Companies for Women in India 2022 by Avtar &amp; Seramount. With our presence across 32 cities across globe, we support 100+ clients across banking, financial and Energy sectors. We are recognized for our deep transformation execution and delivery.
WHY JOIN CAPCO?

You will work on engaging projects with the largest international and local banks, insurance companies, payment service providers and other key players in the industry. The projects that will transform the financial services industry.

MAKE AN IMPACT

Innovative thinking, delivery excellence and thought leadership to help our clients transform their business. Together with our clients and industry partners, we deliver disruptive work that is changing energy and financial services.

#BEYOURSELFATWORK

Capco has a tolerant, open culture that values diversity, inclusivity, and creativity.

CAREER ADVANCEMENT

With no forced hierarchy at Capco, everyone has the opportunity to grow as we grow, taking their career into their own hands.

DIVERSITY &amp; INCLUSION

We believe that diversity of people and perspective gives us a competitive advantage.

MAKE AN IMPACT 


Change Manager 

<div>
Role Description</div>
<div>
<div>JD &ndash; Change Manager
<ul><li>Minimum 8+ years hands-on experience in Change and Project Management</li></ul>
<ul><li>Prior experience working on business side would be highly advantageous.</li></ul>
<ul><li>Relevant experience in multiple phases of the project lifecycle, preferably with exposure to business project delivery roles</li></ul>
<ul><li>Experience in working in both Waterfall and iterative (including Agile) delivery methodologies</li></ul>
<ul><li>Strong stakeholder management skills with experience in managing various stakeholder groups</li></ul>
<ul><li>Strong problem solving / analytical skills</li></ul>
<ul><li>Able to take ownership of issues/tasks and apply data management best practices</li></ul>
<ul><li>Ability to engage effectively with senior management</li></ul>
<ul><li>High level of attention to detail (to identify variances and errors), patient, meticulous and logical in their work and capable of prioritizing tasks.</li></ul>

&bull; Strong people and team management experience preferred &bull; Experience in new ways of working
<ul><li>Self-motivated and ability to prioritize and self-manage</li></ul>
<ul><li>Able to take ownership of issues/tasks and drive to completion</li></ul>
<ul><li>Excellent verbal and written communication skills, including presentation skills</li></ul>

Change Management
<ul><li>Develop / support development of change management strategy and approach in alignment with the assigned Program, departmental and organizational goals.</li></ul>
<ul><li>Keep abreast of all change activities within the department and identify possible dependencies/impacts to the assigned program.</li></ul>

&bull; Identify all stakeholders impacted by change management activities and deliverables. &bull; Embed early into design and solution discussions to effectively engage and gather business impacts from relevant stakeholders.
<ul><li>Produce BIA report to qualify and quantify impacts, work with stakeholders to design solution/mitigation solution and work on effective communication of the Business Impact to the wider teams.</li></ul>
<ul><li>Define Business Readiness Plan items to mitigate impacts identified in the BIA, and manage implementation/closure of BRP items</li></ul>
<ul><li>Create and socialize communication plans to keep stakeholders informed of ongoing and upcoming changes and the impacts thereof</li></ul>
<ul><li>Create and deliver accurate and engaging communications materials to fulfil the communications plan across available channels (Bridge, email, briefing packs, media, etc.)</li></ul>
<ul><li>Leverage on involvement from BIA and its mitigation/solution to effectively develop the appropriate training for impacted stakeholders.</li></ul>
<ul><li>Identify training needs, support training material development and Deliver training (where required)</li></ul>
<ul><li>Support impacted businesses with data and information to be able to adopt the change smoothly</li></ul>
<ul><li>Build detailed knowledge of the change; act as a change champion on the ground to impacted functions throughout the implementation and during post-live support Adhere to the internal controls of the assigned program through effective governance.</li></ul>
<ul><li>Represent the assigned program in various GBO Governance Forums.</li></ul>
<ul><li>Improve on current existing change management framework as agile delivery, new ways of working, new ways of learning in the bank matures over time Inculcate &lsquo;best practices&rsquo; on the projects worked upon into Ways of Working with fellow Change &amp; Delivery Managers to ensure cooperation and standardization across the CC Delivery Platform/Programme. Own the completion of Change risk assessments for the assigned program.</li></ul></div></div></div>

<div><h3 class="jobSectionHeader">Key Responsibilities:</h3>
<ul>
<li>Design, develop, and implement CRM solutions to meet business and functional requirements.
</li>
<li>Customize CRM entities, forms, workflows, plugins, and integrations as needed.
</li>
<li>Develop automation processes, reports, and dashboards to improve user efficiency.
</li>
<li>Integrate CRM with other enterprise applications and third-party systems.
</li>
<li>Maintain data integrity, security, and system performance.
</li>
<li>Troubleshoot, debug, and resolve CRM-related issues.
</li>
<li>Collaborate with business analysts and stakeholders to gather and refine requirements.
</li>
<li>Provide user training, documentation, and technical support.
</li>
<li>Stay updated with the latest CRM technologies, tools, and best practices.
</li>
</ul><h3 class="jobSectionHeader">Required Skills &amp; Qualifications:</h3>
<ul>
<li>Bachelor&rsquo;s degree in Computer Science, Information Technology, or a related field.
</li>
<li>Proven experience in CRM development and customization.
</li>
<li>Strong understanding of CRM architecture, APIs, and data models.
</li>
<li>Proficiency in programming languages such as C#, .NET, JavaScript, SQL, or similar (depending on platform).
</li>
<li>Experience with CRM integrations (REST/SOAP APIs, middleware tools, etc.).
</li>
<li>Solid understanding of software development lifecycle (SDLC) and agile methodologies.
</li>
<li>Excellent analytical, problem-solving, and communication skills.
</li>
</ul><h3 class="jobSectionHeader">Preferred Qualifications:</h3>
<ul>
<li>Experience with [specific CRM platform, e.g., Salesforce / Microsoft Dynamics / Zoho / HubSpot].
</li>
<li>CRM certification (e.g., Salesforce Developer, Dynamics 365 Developer, etc.).
</li>
<li>Knowledge of cloud technologies (Azure, AWS) and CI/CD tools.</li></ul></div>

CRM Developer

<div>Business Analyst - Retail Energy - Dallas

About the team:

Capco is a fully independent, global management and technology consultancy. For nearly 20 years we have combined innovative thinking with deep industry knowledge to deliver business consulting, digital transformation and technology services to Finance and Energy markets. Our collaborative and efficient approach helps clients reduce costs and manage risk and regulatory change while increasing revenues. We are thinkers, innovators, and disruptors. We are small enough to care but large enough to matter

About the Job:

This position involves analysis, design, and consulting support, as well as developing an understanding of our clients&rsquo; strategic direction, issues, and project goals. The successful candidate must be able to bridge the gap between user-functionality and system developers and assist in documenting, evaluating, and translating business architectures and needs into IT applications. An understanding of consulting methodologies within the financial services /Energy industry (Strategy work, business case development, process mapping, the lifecycle of project implementation, requirements gathering, competitive assessment) is an essential factor for success in this role.

What You&rsquo;ll Get to Do:
<ul>
<li>Preparing, facilitating, documenting and participating in client meetings/workshops conducting a structured gathering, research, and analysis o Developing and evaluating procedures, controls, user requirements, and functional specifications to identify gaps between the current state and future state</li>
<li>Creating business requirement documents (BRD&rsquo;s) into use cases/functional specifications for customization</li>
<li>Requirements gathering, functional requirements, user stories, and documentation business/data/application/technology architectures, requirements and business rules
</li><li>Business process models/design, logical data models, standards and guidance</li>
<li>Documenting and explaining problems and works to resolve software defects while ensuring technical compatibility and end-user satisfaction</li>
<li>Analyzing, developing and proposing enhancements to current business processes, reports and applications in order to optimize system effectiveness</li>
<li>Conducting customer interviews and producing meeting summaries</li>
<li>Conducting market/client research and industry analysis of requirements</li>
<li>Producing high-quality verbal and written consulting deliverables (including proposals, customer presentations, consulting reports) to effectively communicate project findings</li>
<li>Generating re-usable intellectual capital in the form of consulting methodology and templates, blueprints and business cases</li>
<li>Basic scripting and project plans</li>
</ul>
What You&rsquo;ll Bring with You:
<ul>
<li>4+ years of Business Analyst experience</li>
<li>Retail Energy experience such as CIS/Billing, EDI, Customer Care, Sales, and C&amp;I/Mass Market products (must have)</li>
<li>Other related experience such wholesale, settlements, utilities, or trading is a plus</li>
<li>Experience working for a management consulting firm preferred</li>
<li>Solid Business Analyst skills, including experience interviewing client executives to gather and document business requirements and process mapping</li>
<li>Strong presentation skills, extensive experience writing successful project proposals, experience planning and executing related projects</li>
<li>Ability to demonstrate project management skills and experience</li>
<li>Bachelor&rsquo;s degree required; major in MIS, Computer Science, Finance, Economics, Business or Financial Engineering preferred</li>
<li>An advanced degree is desirable</li>
</ul>
Why Capco?

A career at Capco is a chance to help reshape the competitive landscape in financial services. We launch new banks, transform existing ones, and help our clients navigate complex change. As consultants, we work on the front-end business design all the way through to technology implementation.

We are the largest Financial Services focused consultancy in the world, serving everyone from global banks to emerging FinTechs, from strategy through digital transformation, design, business consulting, data and analytics, cyber, cloud, technology architecture, and engineering.

Capco is a young and growing firm. We maintain an entrepreneurial spirit and growth mindset and have minimal bureaucracy. We have no internal silos that get in the way of your career opportunities or ability to focus on our clients and make a difference to the business. We offer the opportunity for everyone to learn rapidly, take on tough challenges, and get promoted quickly. We take pride in our creative, collaborative, diverse, and inclusive culture, where everyone can #BYAW.

We offer highly competitive benefits, including medical, dental and vision insurance, a 401(k) plan, tuition reimbursement, and a work culture focused on innovation and creation of lasting value for our clients and employees.

Ready to take the Next Step

If this sounds like you, we would love to hear from you. This is an opportunity to make a difference and contribute to a highly successful company with a significant growth trajectory.

We have been informed of several recruitment scams targeting the public. We strongly advise you to verify identities before engaging in recruitment related communication. All official Capco communication will be conducted via a Capco recruiter.</div>

Business Analyst - Retail Energy

Join Capco and explore 9   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Capco

ABOUT_COMPANY

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Business Analyst - Retail Energy