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Capital Health (US)

<div>
 Capital Health is the region's leader in providing progressive, quality patient care with significant investments in our exceptional physicians, nurses and staff, as well as advanced technology. Capital Health is a dynamic health care resource accredited by the DNV that includes two hospitals, an outpatient center, satellite ED, and an expansive network of primary and specialty care. Capital Health Medical Group is made up of more than 600 physicians and other providers who offer primary and specialty care, as well as hospital-based services, to patients throughout the region.
 
 
 Capital Health recognizes that attracting the best talent is key to our strategy and success as an organization. As a result, we aim for flexibility in structuring competitive compensation offers to ensure we can attract the best candidates.
 
 
 The listed pay range or pay rate reflects compensation for a
 
 full-time equivalent (1.0 FTE)
 
 position. Actual compensation may differ depending on assigned hours and position status (e.g., part-time).
 
 
 
 Pay Range
 
 
 
 $23.09 - $30.01
 
 
 
 Scheduled Weekly Hours
 
 
 
 40
 
 
 
 Position Overview
 
 
 
 SUMMARY (Basic Purpose of the Job)
 
 
 The IT Service Analyst 1 provides first-line technical support via phone, email, and chat, assisting end-users with hardware, software, application, network, telecom, and access management issues. This role is the first point of contact for IT service requests, ensuring timely resolution, escalation when necessary, and excellent customer service.
 
 
 
 Minimum Requirements
 
 
 
 Education:Associate degree in Information Technology, Computer Science, or a related field preferred. Equivalent work experience in IT support roles may be considered.
 
 
 Experience:2-3 years of prior experience in IT service desk, remote support, or technical troubleshooting is a plus. Required: CompTIA A+ (must be obtained within 6 months of hire). Preferred: ITIL Foundation, Microsoft Modern Desktop Administrator, Network+
 
 
 
 Other Credentials
 
 
 
 Knowledge and Skills:Basic understanding of Windows, macOS, and mobile operating systems (iOS/Android). Familiarity with Active Directory, password resets, user access management, and IT security best practices. Basic knowledge of VoIP phone systems, telecom troubleshooting, and mobile device management (MDM). Strong problem-solving abilities and troubleshooting skills. Excellent communication and customer service skills for phone-based support. Ability to log, prioritize, and escalate IT incidents and requests efficiently.
 
 
 
 Special Training
 
 
 
 Mental, Behavioral and Emotional Abilities:
 
 
 
 Usual Work Day
 
 
 
 Reporting Relationships
 
 
 Does this position formally supervise employees? No
 
 
 If set to YES, then this position has the authority (delegated) to hire, terminate, discipline, promote or effectively recommend such to manager.
 
 
 
 Essential Functions
 
 
 
 <ul>
 <li>
 </li>
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 Serves as the first point of contact for IT support inquiries via phone, email, and chat.
 </li>
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 Provides basic troubleshooting for desktops, laptops, mobile devices, and enterprise applications.
 </li>
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 Resolves password resets, account lockouts, and access management issues.
 </li>
 <li>
 Troubleshoots telecom issues such as VoIP phone connectivity, call routing, and softphone applications.
 </li>
 <li>
 Logs all support interactions in the IT ticketing system, ensuring detailed documentation.
 </li>
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 Escalates complex issues to higher-tier IT teams when necessary.
 </li>
 <li>
 Assists users in self-service troubleshooting and knowledge base utilization.
 </li>
 <li>
 Ensures timely resolution of tickets and maintains high customer satisfaction.
 
 
 </li>
 </ul>
 PHYSICAL DEMANDS AND WORK ENVIRONMENT
 
 
 Frequent physical demands include: Sitting , Reaching forward , Wrist position deviation , Pinching/fine motor activities , Talk or Hear
 
 
 Occasional physical demands include: Standing , Walking , Climbing (e.g., stairs or ladders) , Carry objects , Push/Pull , Twisting , Bending , Reaching overhead , Squat/kneel/crawl
 
 
 Continuous physical demands include: Keyboard use/repetitive motion
 
 
 Lifting Floor to Waist 10 lbs. Lifting Waist Level and Above 10 lbs.
 
 
 Sensory Requirements include: Accurate Near Vision, Accurate Far Vision, Accurate Color Discrimination, Accurate Depth Perception, Accurate Hearing
 
 
 Anticipated Occupational Exposure Risks Include the following: N/A
 
 
 
 This Position Is Eligible For The Following Benefits
 
 
 
 <ul>
 <li>
 Medical Plan
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 Prescription drug coverage &amp; In-House Employee Pharmacy
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 Dental Plan
 </li>
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 Vision Plan
 </li>
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 Flexible Spending Account (FSA)
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 Healthcare FSA
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 Dependent Care FSA
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 Retirement Savings and Investment Plan
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 Basic Group Term Life and Accidental Death &amp; Dismemberment (AD&amp;D) Insurance
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 Supplemental Group Term Life &amp; Accidental Death &amp; Dismemberment Insurance
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 Disability Benefits &ndash; Long Term Disability (LTD)
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 Disability Benefits &ndash; Short Term Disability (STD)
 </li>
 <li>
 Employee Assistance Program
 </li>
 <li>
 Commuter Transit
 </li>
 <li>
 Commuter Parking
 </li>
 <li>
 Supplemental Life Insurance
 </li>
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 Voluntary Life Spouse
 </li>
 <li>
 Voluntary Life Employee
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 Voluntary Life Child
 </li>
 <li>
 Voluntary Legal Services
 </li>
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 Voluntary Accident, Critical Illness and Hospital Indemnity Insurance
 </li>
 <li>
 Voluntary Identity Theft Insurance
 </li>
 <li>
 Voluntary Pet Insurance
 </li>
 <li>
 Paid Time-Off Program
 
 
 </li>
 </ul>
 The pay range listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement and may be modified in the future. When determining base salary and/or rate, several factors may be considered including, but not limited to location, years of relevant experience, education, credentials, negotiated contracts, budget, market data, and internal equity. Bonus and/or incentive eligibility are determined by role and level.
 
 
 The salary applies specifically to the position being advertised and does not include potential bonuses, incentive compensation, differential pay or other forms of compensation, compensation allowance, or benefits health or welfare. Actual total compensation may vary based on factors such as experience, skills, qualifications, and other relevant criteria.
</div>

IT Service Analyst I

<div>
 Capital Health is the region's leader in providing progressive, quality patient care with significant investments in our exceptional physicians, nurses and staff, as well as advanced technology. Capital Health is a five-time Magnet-Recognized health system for nursing excellence and is comprised of 2 hospitals. Capital Health Medical Group is made up of more than 250 physicians and other providers who offer primary and specialty care, as well as hospital-based services, to patients throughout the region.
 
 
 Capital Health recognizes that attracting the best talent is key to our strategy and success as an organization. As a result, we aim for flexibility in structuring competitive compensation offers to ensure we can attract the best candidates.
 
 
 The listed pay range or pay rate reflects compensation for a
 
 full-time equivalent (1.0 FTE)
 
 position. Actual compensation may differ depending on assigned hours and position status (e.g., part-time).
 
 
 
 Pay Range
 
 
 
 $18.21 - $26.46
 
 
 
 Position Overview
 
 
 
 ESSENTIAL FUNCTIONS
 
 
 <ul>
 <li>
 Performs supportive patient care duties including including ADLs, patient hygiene, vital signs, obtaining weights, emptying and documenting of intake and output, performing phlebotomy and glucometer testing, EKG's, positioning. lifting and the ambulation of patients.
 </li>
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 Performs transports as requested (of patients, medications, supplies and specimens).
 </li>
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 Performs and records nursing care activities, such as changes in a patient's condition and behavior consistent with established policies, procedures, and protocols, as delegated by the registered nurse responsible for the patient.
 </li>
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 Performs job tasks in accordance with hospital and department policy and procedure, including appropriate use of equipment, machines, appropriate use in wearing physical barriers and safety equipment.
 </li>
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 Stocks and maintains supplies as required by the designated unit.
 </li>
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 Documents observations and activities on appropriate records and documents; reports findings to the registered nurse.
 
 
 </li>
 </ul>
 
 Minimum Requirements
 
 
 
 <ul>
 <li>
 Education : High School diploma or GED.
 </li>
 <li>
 Experience: Six months of Nursing Assistant/Health Aid experience or currently enrolled in LPN/RN nursing program preferred. In lieu of experience or enrollment in nursing program, must complete full Capital Health UAP course.
 </li>
 <li>
 Other Credentials: AHA Heartsaver AED. Non-Licensed must obtain before end of orientation period. 4 hours of Stroke related Continuing Education contact hours annually if assigned to: Critical Care, Intermediate Care Unit, Emergency Department, Neuro Units, Cardiology Inpatient at Hopewell, Peds ED, PACU, Interventional Radiology, CNI, Observation
 </li>
 <li>
 Knowledge and Skills: Proficient in English, verbal and written communication.
 </li>
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 Special Training: Successful completion of the Capital Health UAP Training program within 90 days of employment.
 
 
 </li>
 </ul>
 PHYSICAL DEMANDS AND WORK ENVIRONMENT
 
 
 <ul>
 <li>
 Frequent physical demands include: Sitting , Standing , Walking , Climbing (e.g., stairs or ladders) , Carry objects , Push/Pull , Twisting , Bending , Reaching forward , Reaching overhead , Squat/kneel/crawl , Wrist position deviation , Pinching/fine motor activities
 </li>
 <li>
 Occasional physical demands include: Keyboard use/repetitive motion
 </li>
 <li>
 Continuous physical demands include: Talk or Hear
 </li>
 <li>
 Lifting Floor to Waist 35 lbs. Lifting Waist Level and Above 25 lbs.
 </li>
 <li>
 Sensory Requirements include: Very Accurate 20/40, Near Vision, Very Accurate 20/40, Far Vision, Color Discrimination, Accurate Depth Perception, Accurate Hearing
 </li>
 <li>
 Anticipated Occupational Exposure Risks Include the following: Bloodborne Pathogens , Chemical , Airborne Communicable Disease , Uneven Surfaces or Elevations , Extreme Noise Levels , Dust/Particulate Matter
 
 
 </li>
 </ul>
 
 This Position Is Eligible For The Following Benefits
 
 
 
 <ul>
 <li>
 Retirement Savings and Investment Plan
 </li>
 <li>
 Disability Benefits &ndash; Short Term Disability (STD)
 </li>
 <li>
 Sick Time Off
 </li>
 <li>
 Employee Assistance Program
 
 
 </li>
 </ul>
 The pay range listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement and may be modified in the future. When determining base salary and/or rate, several factors may be considered including, but not limited to location, years of relevant experience, education, credentials, negotiated contracts, budget, market data, and internal equity. Bonus and/or incentive eligibility are determined by role and level.
 
 
 The salary applies specifically to the position being advertised and does not include potential bonuses, incentive compensation, differential pay or other forms of compensation, compensation allowance, or benefits health or welfare. Actual total compensation may vary based on factors such as experience, skills, qualifications, and other relevant criteria.
</div>

Patient Care Assistant - Mother/Baby - Hopewell - PER DIEM

Join Capital Health (US) and explore 2   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Capital Health (US)

About Company

IT Service Analyst I

Patient Care Assistant - Mother/Baby - Hopewell - PER DIEM