Qureos Mentor

Capital One

<div>Manager, Data Science - AI for Data
Data is at the center of everything we do. As a startup, we disrupted the credit card industry by individually personalizing every credit card offer using statistical modeling and the relational database, cutting edge technology in 1988! Fast-forward a few years, and this little innovation and our passion for data has skyrocketed us to a Fortune 200 company and a leader in the world of data-driven decision-making.
As a Data Scientist at Capital One, you&rsquo;ll be part of a team that&rsquo;s leading the next wave of disruption at a whole new scale, using the latest in computing and machine learning technologies and operating across billions of customer records to unlock the big opportunities that help everyday people save money, time and agony in their financial lives.
Team Description
The AI for Data team works with the Enterprise Data Product, Tech and Design teams to develop AI-enabled features that are integrated across the data lifecycle. You will be the driving force to experiment, innovate and create next generation experiences powered by the latest emerging AI/ML technologies.
Role Description
In this role, you will:<ul><li>
Partner with a cross-functional team of data scientists, software engineers, and product managers to deliver a product customers love</li><li>
Leverage a broad stack of technologies &mdash; Python, Conda, AWS, H2O, Spark, and more &mdash; to reveal the insights hidden within huge volumes of numeric and textual data</li><li>
Build machine learning models through all phases of development, from design through training, evaluation, validation, and implementation</li><li>
Flex your interpersonal skills to translate the complexity of your work into tangible business goals</li><li>
Move fast in an environment with ambiguity at times, and with competing priorities and deadlines.</li><li>
Iterate rapidly with researchers and engineers to improve a product experience while building the foundation of the platform.</li></ul>
The Ideal Candidate is:<ul><li>
Creative. You thrive on bringing definition to big, undefined problems. You love asking questions and pushing hard to find answers. You&rsquo;re not afraid to share a new idea.</li><li>
Technical. You&rsquo;re comfortable with open-source languages and are passionate about developing further. You have hands-on experience developing data science solutions using open-source tools and cloud computing platforms.</li><li>
Statistically-minded. You&rsquo;ve built models, validated them, and backtested them. You know how to interpret a confusion matrix or a ROC curve. You have experience with clustering, classification, sentiment analysis, time series, and deep learning.</li><li>
A data guru. &ldquo;Big data&rdquo; doesn&rsquo;t faze you. You have the skills to retrieve, combine, and analyze data from a variety of sources and structures. You know understanding the data is often the key to great data science.</li></ul>
Basic Qualifications:<ul><li>
Currently has, or is in the process of obtaining one of the following with an expectation that the required degree will be obtained on or before the scheduled start date:<ul><li>
A Bachelor's Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, or a related quantitative field) plus 6 years of experience performing data analytics</li><li>
A Master's Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, or a related quantitative field) or an MBA with a quantitative concentration plus 4 years of experience performing data analytics</li><li>
A PhD in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, or a related quantitative field) plus 1 year of experience performing data analytics</li></ul></li><li>
At least 1 year of experience leveraging open source programming languages for large scale data analysis</li><li>
At least 1 year of experience working with machine learning</li><li>
At least 1 year of experience utilizing relational databases</li></ul>
Preferred Qualifications:<ul><li>
PhD in &ldquo;STEM&rdquo; field (Science, Technology, Engineering, or Mathematics) plus 3 years of experience in data analytics</li><li>
At least 1 year of experience working with AWS</li><li>
At least 4 years&rsquo; experience in Python, SQL</li><li>
At least 4 years&rsquo; experience with Deep Learning Frameworks such as TensorFlow, Pytorch, etc. in large scale training and deployment of deep neural nets and/or transformer architectures.</li><li>
At least 4 years&rsquo; experience with Natural Language Processing, Information Retrieval, Search, Recommendations, Fine-tuning on LLM on specific applications.</li></ul>
Capital One will consider sponsoring a new qualified applicant for employment authorization for this position.
The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.
McLean, VA: $197,300 - $225,100 for Mgr, Data Science 

New York, NY: $215,200 - $245,600 for Mgr, Data Science 

San Jose, CA: $215,200 - $245,600 for Mgr, Data Science 
Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate&rsquo;s offer letter.
This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.
Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
This role is expected to accept applications for a minimum of 5 business days.
No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City&rsquo;s Fair Chance Act; Philadelphia&rsquo;s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.
If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com
Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.
Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).</div>

Manager, Data Science - AI for Data

<div>Lead Machine Learning Engineer
As a Capital One Machine Learning Engineer (MLE), you'll be part of an Agile team dedicated to productionizing machine learning applications and systems at scale. You&rsquo;ll participate in the detailed technical design, development, and implementation of machine learning applications using existing and emerging technology platforms. You&rsquo;ll focus on machine learning architectural design, develop and review model and application code, and ensure high availability and performance of our machine learning applications. You'll have the opportunity to continuously learn and apply the latest innovations and best practices in machine learning engineering.
What you&rsquo;ll do in the role:
The MLE role overlaps with many disciplines, such as Ops, Modeling, and Data Engineering. In this role, you'll be expected to perform many ML engineering activities, including one or more of the following:<ul><li>
Design, build, and/or deliver ML models and components that solve real-world business problems, while working in collaboration with the Product and Data Science teams.</li><li>
Inform your ML infrastructure decisions using your understanding of ML modeling techniques and issues, including choice of model, data, and feature selection, model training, hyperparameter tuning, dimensionality, bias/variance, and validation).</li><li>
Solve complex problems by writing and testing application code, developing and validating ML models, and automating tests and deployment.</li><li>
Collaborate as part of a cross-functional Agile team to create and enhance software that enables state-of-the-art big data and ML applications.</li><li>
Retrain, maintain, and monitor models in production.</li><li>
Leverage or build cloud-based architectures, technologies, and/or platforms to deliver optimized ML models at scale.</li><li>
Construct optimized data pipelines to feed ML models.</li><li>
Leverage continuous integration and continuous deployment best practices, including test automation and monitoring, to ensure successful deployment of ML models and application code.</li><li>
Ensure all code is well-managed to reduce vulnerabilities, models are well-governed from a risk perspective, and the ML follows best practices in Responsible and Explainable AI.</li><li>
Use programming languages like Python, Scala, or Java.</li></ul>
Basic Qualifications:<ul><li>
Bachelor&rsquo;s Degree</li><li>
At least 6 years of experience designing and building data-intensive solutions using distributed computing (Internship experience does not apply)</li><li>
At least 4 years of experience programming with Python, Scala, or Java</li><li>
At least 2 years of experience building, scaling, and optimizing ML systems</li></ul>
Preferred Qualifications:<ul><li>
Master's or Doctoral Degree in computer science, electrical engineering, mathematics, or a similar field</li><li>
3+ years of experience building production-ready data pipelines that feed ML models</li><li>
3+ years of on-the-job experience with an industry recognized ML framework such as scikit-learn, PyTorch, Dask, Spark, or TensorFlow</li><li>
2+ years of experience developing performant, resilient, and maintainable code</li><li>
2+ years of experience with data gathering and preparation for ML models</li><li>
2+ years of people leader experience</li><li>
1+ years of experience leading teams developing ML solutions using industry best practices, patterns, and automation</li><li>
Experience developing and deploying ML solutions in a public cloud such as AWS, Azure, or Google Cloud Platform</li><li>
Experience designing, implementing, and scaling complex data pipelines for ML models and evaluating their performance</li><li>
ML industry impact through conference presentations, papers, blog posts, open source contributions, or patents</li></ul>
At this time, Capital One will not sponsor a new applicant for employment authorization, or offer any immigration related support for this position (i.e. H1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN, E-2, E-3, L-1 and O-1, or any EADs or other forms of work authorization that require immigration support from an employer).
The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.
McLean, VA: $197,300 - $225,100 for Lead Machine Learning Engineer 
Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate&rsquo;s offer letter.
This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.
Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
This role is expected to accept applications for a minimum of 5 business days.
No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City&rsquo;s Fair Chance Act; Philadelphia&rsquo;s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.
If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com
Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.
Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).</div>

Lead Machine Learning Engineer

<div>Part Time Branch Ambassador - Kentlands
The Reimagined Branch Experience:
Welcome to a new idea in banking. Here at Capital One, we&rsquo;re redefining how people bank. You see, we believe banking should fit our customers&rsquo; everyday lives&mdash;not the other way around.
As a Branch Ambassador, you&rsquo;ll have the opportunity to use your love of working with people and sharing product knowledge to play a vital role in our customers&rsquo; banking experience. You&rsquo;ll also perform a wide variety of transactions including check cashing, deposits, transfers and withdrawals while monitoring fraud mitigation and adhering to established operational policies and procedures.
Equally important is the ability to resolve customer inquiries quickly and efficiently, delivering an extraordinary customer experience. Our rapidly changing tech and financial environment requires Ambassadors who are adaptable and have a growth mindset, in addition to being customer experience-obsessed.
Our Branch team exists to enhance the financial lives of people in the communities we serve. We&rsquo;re not just looking to fill open positions&mdash;we seek outgoing, passionate people who really want to be a part of this whole reimagined banking experience.
Here&rsquo;s what we&rsquo;re looking for in you:
<ul><li>You&rsquo;re friendly and engaging and can connect with customers. Yep, you&rsquo;re a people person&mdash;whether you&rsquo;re helping folks with technology challenges, having casual conversation, or simply showing off some of the cool services and products we offer.</li><li>
You will be able to reduce customer financial anxiety by helping to determine both personal and business financial needs. You&rsquo;ll get to pull in experts that can help guide your customers to their financial destination.</li><li>
You&rsquo;re aware of the importance of being compliant when working at a bank. You&rsquo;ll ensure all, audit and security policies and procedures are followed in accordance with Bank policy and Federal regulations.</li><li>
You&rsquo;ll support customers in all areas of the branch, from the cash handling and service needs, to rotating throughout the branch based on the customer needs.</li><li>
The overall retail customer experience is improved with fewer handoffs; every Ambassador is equally &ldquo;the expert&rdquo;.</li><li>
You&rsquo;re naturally curious and like to learn. We&rsquo;ll teach you what Capital One has to offer our customers in products, services and experiences to help guide them in the right direction toward their financial goals.</li><li>
You&rsquo;re digitally savvy. You&rsquo;ll showcase what&rsquo;s possible in our physical space and how to easily navigate our mobile and online experience, using the branch&rsquo;s laptops and iPads. Take an active role in educating customers on other banking channels as well as other products and services.</li><li>
Are you a team player? If so, you will have the opportunity to work with an energized team of banking professionals and help inspire your teammates as they inspire you.</li><li>
You&rsquo;ll research and answer customer inquiries with the intent of enhancing customer retention and engagement by leverage various tools and channels to recommend appropriate solutions.</li><li>
You&rsquo;ll be able to travel between branches in assigned local area and support the market that you are assigned.</li></ul>
If you&rsquo;re nodding along and like what you&rsquo;re reading, let&rsquo;s talk.
Basic Qualifications:<ul><li>
High School Diploma, GED, or Equivalent Certification</li><li>
At least 1 year of Retail, Sales or Customer Service experience</li><li>
At least 6 months of cash handling experience</li></ul> 
Preferred Qualifications:<ul><li>
Associate&rsquo;s degree</li><li>
2+ years of Retail, Sales, or Banking Experience</li></ul>
At this time, Capital One will not sponsor a new applicant for employment authorization for this position.
The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.
Gaithersburg, MD: $48,048 - $48,048 for Branch Ambassador 
Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate&rsquo;s offer letter.
Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
This role is expected to accept applications for a minimum of 5 business days.
No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City&rsquo;s Fair Chance Act; Philadelphia&rsquo;s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.
If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com
Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.
Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).</div>

Part Time Branch Ambassador - Kentlands

<div>Sr. Lead AI Engineer (AI Foundations)
Overview:
At Capital One, we are creating responsible and reliable AI systems, changing banking for good. For years, Capital One has been an industry leader in using machine learning to create real-time, personalized customer experiences. Our investments in technology infrastructure and world-class talent &mdash; along with our deep experience in machine learning &mdash; position us to be at the forefront of enterprises leveraging AI. From informing customers about unusual charges to answering their questions in real time, our applications of AI &amp; ML are bringing humanity and simplicity to banking. We are committed to continuing to build world-class applied science and engineering teams to deliver our industry leading capabilities with breakthrough product experiences and scalable, high-performance AI infrastructure. At Capital One, you will help bring the transformative power of emerging AI capabilities to reimagine how we serve our customers and businesses who have come to love the products and services we build.
Team Description:
The Intelligent Foundations and Experiences (IFX) team is at the center of bringing our vision for AI at Capital One to life. We work hand-in-hand with our partners across the company to advance the state of the art in science and AI engineering, and we build and deploy proprietary solutions that are central to our business and deliver value to millions of customers. Our AI models and platforms empower teams across Capital One to enhance their products with the transformative power of AI, in responsible and scalable ways for the highest leverage impact. 
In this role, you will:<ul><li>
Partner with a cross-functional team of engineers, research scientists, technical program managers, and product managers to deliver AI-powered products that change how our associates work and how our customers interact with Capital One.</li><li>
Design, develop, test, deploy, and support AI software components including foundation model training, large language model inference, similarity search, guardrails, model evaluation, experimentation, governance, and observability, etc.</li><li>
Leverage a broad stack of Open Source and SaaS AI technologies such as AWS Ultraclusters, Huggingface, VectorDBs, Nemo Guardrails, PyTorch, and more.</li><li>
Invent and introduce state-of-the-art LLM optimization techniques to improve the performance &mdash; scalability, cost, latency, throughput &mdash; of large scale production AI systems.</li><li>
Contribute to the technical vision and the long term roadmap of foundational AI systems at Capital One.</li></ul>
The Ideal Candidate:<ul><li>
You love to build systems, take pride in the quality of your work, and also share our passion to do the right thing. You want to work on problems that will help change banking for good.</li><li>
Passion for staying abreast of the latest research, and an ability to intuitively understand scientific publications and judiciously apply novel techniques in production.</li><li>
You adapt quickly and thrive on bringing clarity to big, undefined problems. You love asking questions and digging deep to uncover the root of problems and can articulate your findings concisely with clarity. You have the courage to share new ideas even when they are unproven.</li><li>
You are deeply Technical. You possess a strong foundation in engineering and mathematics, and your expertise in hardware, software, and AI enable you to see and exploit optimization opportunities that others miss.</li><li>
You are a resilient trail blazer who can forge new paths to achieve business goals when the route is unknown.</li></ul>
Basic Qualifications:<ul><li>
Bachelor's degree in Computer Science, AI, Electrical Engineering, Computer Engineering, or related fields plus at least 6 years of experience developing AI and ML algorithms or technologies, or a Master's degree in Computer Science, AI, Electrical Engineering, Computer Engineering, or related fields plus at least 4 years of experience developing AI and ML algorithms or technologies</li><li>
At least 6 years of experience programming with Python, Go, Scala, or Java</li></ul>
Preferred Qualifications:<ul><li>
7 years of experience deploying scalable and responsible AI solutions on cloud platforms (e.g. AWS, Google Cloud, Azure, or equivalent private cloud)</li><li>
Experience designing, developing, integrating, delivering, and supporting complex AI systems</li><li>
Demonstrated ability to lead and mentor an engineering team and influence cross-functional stakeholders</li><li>
Experience developing AI and ML algorithms or technologies (e.g. LLM Inference, Similarity Search and VectorDBs, Guardrails, Memory) using Python, C++, C#, Java, or Golang</li><li>
Experience developing and applying state-of-the-art techniques for optimizing training and inference software to improve hardware utilization, latency, throughput, and cost</li><li>
Passion for staying abreast of the latest AI research and AI systems, and judiciously apply novel techniques in production</li><li>
Excellent communication and presentation skills, with the ability to articulate complex AI concepts to peers</li></ul> 
Capital One will consider sponsoring a new qualified applicant for employment authorization for this position.
The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.
McLean, VA: $229,900 - $262,400 for Sr. Lead AI Engineer 

New York, NY: $250,800 - $286,200 for Sr. Lead AI Engineer 

Cambridge, MA: $229,900 - $262,400 for Sr. Lead AI Engineer 

San Jose, CA: $250,800 - $286,200 for Sr. Lead AI Engineer 
Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate&rsquo;s offer letter.
This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.
Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
This role is expected to accept applications for a minimum of 5 business days.
No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City&rsquo;s Fair Chance Act; Philadelphia&rsquo;s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.
If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com
Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.
Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).</div>

Sr. Lead AI Engineer (AI Foundations)

<div>Senior Business Analyst-Business Development Support
Summary: As a Senior Business Analyst at Capital One, you will apply your strategic and analytical skills to major company challenges. You will team with world-class professionals to develop and test strategies that ultimately impact the bottom line. And you will do it all in a collaborative environment that values your insight, encourages you to take on new responsibility, promotes continuous learning, and rewards innovation.<div>
The Senior Business Analyst plays a vital role within Global Payments Network (GPN) by providing both strategic and tactical support to explore new or enhanced business opportunities. This position is central to driving thought leadership through comprehensive operational analysis and the evaluation of solution options and associated risks. As a part of the team, you will 
<ul><li>Assists in identifying, assessing and capitalize on growth opportunities for the organization.</li><li>Working collaboratively with various client-facing teams&mdash;including Business Development, Product Managers, Operations, and multiple levels of management</li><li>Offer strategic and tactical support in identifying and developing new or improved business opportunities.</li><li>Take a lead role in thought leadership by conducting in-depth analyses of operational activities, exploring solution options, assessing risks, and supporting the</li></ul></div>
Implementation of business strategies and opportunities.
General Responsibilities:<ul><li>
Analysis: Identify business challenges and opportunities for improvement and solve for them using analysis to make strategic or tactical recommendations</li><li>
Product: Perform modeling/analytics to assist new product and pricing strategies for various lending products</li><li>
Marketing: Support direct-to-consumer marketing efforts for select products, and strategic intent for products distributed through the retail channel. Help build targeted insights to inform the design and development of new customer experiences, as well as breakthrough technology and concepts designed to deliver on new go to market strategies</li><li>
Credit Risk: Support step-change improvements in credit performance by connecting drivers of future consumer credit trends to historical behavior, creating risk models, and testing hypotheses using rigorous monitoring and analysis</li><li>
Execution: Involve problem frame-works, develop hypotheses, test and analysis, solution development, scope operational feasibility, lead implementation efforts and develop a monitoring plan</li><li>
Partnership: Work closely with colleagues across Capital One including: IT, Sales, Operations, Finance and others to drive improvement in quality, volume, service, and profitability</li><li>
Strategic &amp; analytic orientation: A proven track record of decision making and problem solving based on analytics. Conceptual thinking skills must be complemented by a strong quantitative orientation, given that a large part of the business is based on rigorous analytic marketing &amp; credit risk management</li><li>
Strong business judgment, leadership and integrity: He/she should be a tenacious decision maker, able to bring a healthy, aggressive, yet responsible approach to business</li><li>
Strong communication skills: Impeccable written and oral communication credentials, coupled with strategic influencing skills and the ability to drive agreement through intellect, interpersonal and negotiation skills</li><li>
Clear results orientation: display an intense focus on achieving both short and long term goals. He/she should be able to drive and execute an agenda in an uncertain and fluid environment</li><li>
Successful track record of thriving in a fast paced, entrepreneurial and dynamic environment. Previous consulting experience is a plus</li></ul>
Basic Qualifications:<ul><li>
At least 2 years of professional experience performing analysis</li><li>
Currently has, or is in the process of obtaining one of the following with an expectation that the required degree will be obtained on or before the scheduled start date:<ul><li>
A Bachelor's Degree in a quantitative field (Business, Finance, Accounting, Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer engineering, Software engineering, Mechanical engineering, Information Systems or a related quantitative field)</li><li>
A Master's Degree in a quantitative field (Business, Finance, Accounting, Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical engineering, Information Systems or a related quantitative field) or an MBA with a quantitative concentration</li></ul></li></ul>
Preferred Qualifications:<ul><li>
Master&rsquo;s Degree in Business or quantitative field such as Finance, Economics, Physical Sciences, Math, Statistics, Engineering</li><li>
1+ years of experience in Statistical model building</li><li>
1+ years of experience in market research</li><li>
1+ years of experience in SQL querying</li><li>
2+ years of experience in business analysis</li><li>
1+ years of experience in consulting</li></ul>
Capital One will consider sponsoring a new qualified applicant for employment authorization for this position.
The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.
Chicago, IL: $101,100 - $115,400 for Sr. Business Analyst 

McLean, VA: $111,200 - $126,900 for Sr. Business Analyst 

Riverwoods, IL: $101,100 - $115,400 for Sr. Business Analyst 
Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate&rsquo;s offer letter.
This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.
Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
This role is expected to accept applications for a minimum of 5 business days.
No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City&rsquo;s Fair Chance Act; Philadelphia&rsquo;s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.
If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com
Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.
Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).</div>

Senior Business Analyst-Business Development Support

<div>Work from Home - Fraud Intake Coordinator - Fraud &amp; Disputes Operations Inbound<div><div><div>
Are you looking for a challenging role that includes the convenience of working virtually at home? Then a Capital One Customer Operations role may be the role for you! To be eligible for this role, candidates must live within a 100 miles radius of one of the
following zip codes (excluding CA) and report in person, when required, with at least 24 hours notice.<ul><li>
23060 (Richmond, VA)</li><li>
23320 (Chesapeake, VA)</li><li>
33634 (Tampa, FL)</li><li>
89144 (Las Vegas, NV)</li><li>
75024 (Plano, TX)</li><li>
19801 (Wilmington, DE)
</li><li>68521 (Lincoln, NE)</li><li>
56301 (St. Cloud, MN)</li></ul></div> 
<h2 class="jobSectionHeader">
More Than Just a Bank, More Than Just a Career</h2>
Your Voice is our voice. We&rsquo;ll champion you. 
The best people listen and then say, &ldquo;How can I help?&rdquo; That&rsquo;s what we do at Capital One. It&rsquo;s how we take care of our customers. It&rsquo;s how we&rsquo;re changing banking for good, with compassion and real solutions. Money can be stressful; getting help shouldn&rsquo;t be. Our Customer Care team is supported and empowered to be the best people to people. And we&rsquo;ll have your back every step of the way. That&rsquo;s life at Capital One. 

<h2 class="jobSectionHeader">More Than Just Training, More About You</h2>
At Capital One, it&rsquo;s important that our associates have the necessary skills and know-how to succeed in their roles and best serve our customers. For that reason, we invest heavily in both formal and informal learning development opportunities. Through these training programs and your day-to-day work, you&rsquo;ll find that successful associates at Capital One will:<ul><li>
Demonstrate ability and willingness to learn, strong attention to detail, positive attitude and ability to be flexible and embrace change</li><li>
Demonstrate a strong customer focus rooted in empathy</li><li>
Communicate effectively with peers, management and customers</li><li>
Exercise good judgment and independent decision-making skills</li><li>
Demonstrate exceptional listening, questioning, call control, and de-escalation techniques</li><li>
Be proactive, have effective time management and organizational skills</li><li>
Display dependability with a solid attendance record</li><li>
Maintain sufficient reliable private internet connection, not supplied by use of cellular data (Not a hot spot)</li></ul><h2 class="jobSectionHeader">
Compensation</h2><ul><li>
$21 per hour</li></ul><h2 class="jobSectionHeader">
More Benefits, More Health, More Wealth, and More Life</h2>
Capital One believes in encouraging you to fill up your cup and come back fresh. Combine that with above and beyond benefits and you might be onto something.<ul><li> 
Medical, Dental, Vision, Prescription coverage Day 1</li><li>
Flexible Schedule Options</li><li>
Paid Time Off</li><li>
Wellbeing offerings such as backup childcare and Mental Wellness support</li><li>
Tuition Reimbursement</li><li>
Paid Training and Development offered quarterly</li><li>
Flexible Spending Account</li><li>
Life Insurance</li><li>
Disability Insurance</li><li>
401 K and Stock Purchase Plan</li></ul> 
&ldquo;At Capital One, we strive to attract the best people to give them the opportunity to be great.&rdquo;<ul><li>Rich D. Fairbank, Chairman, Founder and CEO</li></ul> 
We believe in the Power of one
Work &amp; Culture at Capital One</div><div>
Basic Qualifications:<ul><li>
High school diploma, GED or equivalent certification</li><li>
At least 2 years of customer service or call center experience</li><li>
At least 1 year of Google Suite or Microsoft Office experience</li></ul> 
Preferred Qualifications:<ul><li>
At least 3 years of customer service or call center experience</li><li>
At least 6 months of experience in the financial industry</li><li>
At least 1 year of fraud or disputes experience</li></ul>
Work from Home Technology Requirements<ul><li>
Secure home office environment that is free from background noise and distractions</li><li>
Reliable private internet connection that is not supplied via cellular data or hotspot is required<ul><li>
A private network that is password protected where you have ownership or line of site sight to every device on the network</li><li>
Internet service must be provided by Cable or Fiber Internet Service Providers (ISP)</li><li>
Hotspots and satellite services are prohibited and do not meet performance criteria required for optimal agent/customer interactions</li><li>
Associates must maintain a minimum of 100 Mbps download / 10 Mbps upload speed from their internet provider</li><li>
To validate ISP speeds from a Chrome browser, go to www.google.com, type Speed Test and run from the Google landing page</li></ul></li><li>
Both Hardwire and WiFi internet connections are acceptable as long as speed and security requirements are met</li></ul> 
Capital One reserves the right to request proof of internet provider, speed and service package from the associate. Requirements are subject to change, as new systems and technology is delivered. Capital One reserves the right to modify internet service requirements with sixty (60) days notice. Internet Service Provider specs can change by provider and location within the US. If you are experiencing consistent issues with internet stability Capital One reserves the right to ask the agent to upgrade internet service to ensure a good customer experience.
Work from Home Location Requirements
Candidates must live within 100 mile radius of 23060 (Richmond, VA), 23320 (Chesapeake, VA), 33634 (Tampa, FL), 89144 (Las Vegas, NV), 75024 (Plano, TX), 19801 (Wilmington, DE), 68521 (Lincoln, NE) or
56301 (St. Cloud, MN) and report in person, when required, with at least than 24 hours notice.
We are unable to consider applicants who:<ul><li>
Do not maintain network-compatible internet access</li><li>
Live or work beyond the 100 mile radius of their dedicated location, or
</li><li>Live or work in the state of California.</li></ul>
At this time, Capital One will not sponsor a new applicant for employment authorization for this position</div></div>
The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.
Plano, TX: $43,680 - $43,680 for Fraud Intake Coordinator 

Chesapeake, VA: $43,680 - $43,680 for Fraud Intake Coordinator 

Tampa, FL: $43,680 - $43,680 for Fraud Intake Coordinator 

Lincoln, NE: $43,680 - $43,680 for Fraud Intake Coordinator 

Las Vegas, NV: $43,680 - $43,680 for Fraud Intake Coordinator 

Wilmington, DE: $43,680 - $43,680 for Fraud Intake Coordinator 

Richmond, VA: $43,680 - $43,680 for Fraud Intake Coordinator 

St Cloud, MN: $43,680 - $43,680 for Fraud Intake Coordinator 
Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate&rsquo;s offer letter.
Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
This role is expected to accept applications for a minimum of 5 business days.
No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City&rsquo;s Fair Chance Act; Philadelphia&rsquo;s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.
If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com
Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.
Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).</div>

Work from Home - Fraud Intake Coordinator - Fraud & Disputes Operations Inbound

<div>Work from Home - Customer Service Coordinator - Estates
Are you looking for a challenging role that includes the convenience of working virtually at home? Then a Capital One Customer Operations role may be the role for you! To be eligible for this role, candidates must live within 100 miles radius of one of the following zip codes (excluding CA) and report in person, when required, with at least 24 hours notice.<ul><li>
23060 (Richmond, VA)</li><li>
23320 (Chesapeake, VA)</li><li>
33634 (Tampa, FL)</li><li>
89144 (Las Vegas, NV)</li><li>
75024 (Plano, TX)</li><li>
19801 (Wilmington, DE)</li><li>
68521 (Lincoln, NE)</li><li>
56301 (St. Cloud, MN)</li></ul> 
More Than Just a Bank, More Than Just a Career 
Your Voice is our voice. We&rsquo;ll champion you. 
 
The best people listen and then say, &ldquo;How can I help?&rdquo; That&rsquo;s what we do at Capital One. It&rsquo;s how we take care of our customers. It&rsquo;s how we&rsquo;re changing banking for good, with compassion and real solutions. Money can be stressful; getting help shouldn&rsquo;t be. Our Customer Care team is supported and empowered to be the best people to people. And we&rsquo;ll have your back every step of the way. That&rsquo;s life at Capital One.
 
 
More Than Just Training, More About You 
At Capital One, it&rsquo;s important that our associates have the necessary skills and know-how to succeed in their roles and best serve our customers. For that reason, we invest heavily in both formal and informal learning development opportunities. Through these training programs and your day-to-day work, you&rsquo;ll find that successful associates at Capital One will:<ul><li>
Demonstrate ability and willingness to learn, strong attention to detail, positive attitude and ability to be flexible and embrace change</li><li>
Demonstrate a strong customer focus rooted in empathy</li><li>
Communicate effectively with peers, management and customers</li><li>
Exercise good judgment and independent decision-making skills</li><li>
Demonstrate exceptional listening, questioning, call control, and de-escalation techniques</li><li>
Be proactive, have effective time management and organizational skills</li><li>
Display dependability with a solid attendance record</li><li>
Maintain sufficient reliable private internet connection, not supplied by use of cellular data (Not a hot spot)</li></ul>
Compensation:<ul><li>
$21 per hour</li></ul>
More Benefits, More Health, More Wealth, and More Life 
Capital One believes in encouraging you to fill up your cup and come back fresh. Combine that with above and beyond benefits and you might be onto something.<ul><li>
Medical, Dental, Vision, Prescription coverage Day 1</li><li>
Flexible Schedule Options</li><li>
Paid Time Off</li><li>
Wellbeing offerings such as backup childcare and Mental Wellness support</li><li>
Tuition Reimbursement</li><li>
Paid Training and Development offered quarterly</li><li>
Flexible Spending Account</li><li>
Life Insurance</li><li>
Disability Insurance</li><li>
401 K and Stock Purchase Plan</li></ul><div> 
&ldquo;At Capital One, we strive to attract the best people to give them the opportunity to be great.&rdquo; 
<ul><li>Rich D. Fairbank, Chairman, Founder and CEO</li></ul> 

We believe in the Power of one 
Work &amp; Culture at Capital One</div> 
Basic Qualifications:<ul><li>
High school diploma, GED or equivalent certification</li><li>
At least 2 years of customer service or call center experience</li><li>
At least 1 year of Google Suite or Microsoft Office experience</li></ul> 
Preferred Qualifications:<ul><li>
At least 3 years of customer service or call center experience</li><li>
At least 6 months of experience in the financial industry</li></ul> 
Work from Home Technology Requirements<ul><li>
Secure home office environment that is free from background noise and distractions</li><li>
Reliable private internet connection that is not supplied via cellular data or hotspot is required</li><li>
A private network that is password protected where you have ownership or line of site sight to every device on the network</li><li>
Internet service must be provided by Cable or Fiber Internet Service Providers (ISP)</li><li>
Hotspots and satellite services are prohibited and do not meet performance criteria required for optimal agent/customer interactions</li><li>
Associates must maintain a minimum of 100 Mbps download / 10 Mbps upload speed from their internet provider</li><li>
To validate ISP speeds from a Chrome browser, go to www.google.com, type Speed Test and run from the Google landing page</li><li>
Both Hardwire and WiFi internet connections are acceptable as long as speed and security requirements are met</li></ul> 
Capital One reserves the right to request proof of internet provider, speed and service package from the associate. Requirements are subject to change, as new systems and technology is delivered. Capital One reserves the right to modify internet service requirements with sixty (60) days notice. Internet Service Provider specs can change by provider and location within the US. If you are experiencing consistent issues with internet stability Capital One reserves the right to ask the agent to upgrade internet service to ensure a good customer experience. 
 
Work from Home Location Requirements 
Candidates must live within 100 mile radius of 23060 (Richmond, VA), 23320 (Chesapeake, VA), 33634 (Tampa, FL), 89144 (Las Vegas, NV), 75024 (Plano, TX), 19801 (Wilmington, DE), 68521 (Lincoln, NE) or 56301 (St. Cloud, MN) and report in person, when required, with at least than 24 hours notice. 
 
We are unable to consider applicants who:<ul><li>
Do not maintain network-compatible internet access</li><li>
Live or work beyond the 100 mile radius of their dedicated location, or
</li><li>Live or work in the state of California.</li></ul>
At this time, Capital One will not sponsor a new applicant for employment authorization for this position.
The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.
Plano, TX: $43,680 - $43,680 for Customer Service Coordinator 

Chesapeake, VA: $43,680 - $43,680 for Customer Service Coordinator 

Tampa, FL: $43,680 - $43,680 for Customer Service Coordinator 

Lincoln, NE: $43,680 - $43,680 for Customer Service Coordinator 

Las Vegas, NV: $43,680 - $43,680 for Customer Service Coordinator 

Wilmington, DE: $43,680 - $43,680 for Customer Service Coordinator 

Richmond, VA: $43,680 - $43,680 for Customer Service Coordinator 

St Cloud, MN: $43,680 - $43,680 for Customer Service Coordinator 
Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate&rsquo;s offer letter.
Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
This role is expected to accept applications for a minimum of 5 business days.
No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City&rsquo;s Fair Chance Act; Philadelphia&rsquo;s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.
If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com
Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.
Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).</div>

Work from Home - Customer Service Coordinator - Estates

Join Capital One and explore 24   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.