Qureos Mentor

Capital Vacations

<div>
 Recruiting Coordinator &ndash; Florida Region
 
 
 Location: Orlando, FL
 
 
 Schedule: Monday&ndash;Friday | 8:00 AM &ndash; 5:00 PM
 
 
 Occasional evenings, weekends, overtime, and travel as business needs require
 
 
 The Florida Recruiting Team Is Expanding!
 
 
 
 About The Role
 
 
 
 Capital Vacations is seeking a dynamic, organized, and results-driven Recruiting Coordinator to support hiring efforts across our Florida portfolio, including Orlando, Cocoa Beach, Daytona Beach, and Hollywood Beach.
 
 
 This role is ideal for someone who enjoys connecting with people, building relationships, and thrives in a fast-paced, high-volume recruiting environment. The Recruiting Coordinator will play a key role in sourcing, screening, interviewing, and coordinating talent across multiple departments while helping build strong candidate pipelines to support ongoing growth throughout the region.
 
 
 Key Responsibilities
 
 
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 Source and attract top talent through Indeed, social media, employee referrals, networking, job fairs, and other recruiting channels
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 Conduct phone screens and initial candidate interviews to identify qualified talent
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 Build and maintain active candidate pipelines for current and future hiring needs
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 Schedule and coordinate interviews with hiring managers and leadership teams
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 Partner with site leaders to understand staffing needs and support upcoming training classes and hiring goals
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 Maintain accurate candidate records and recruiting activity within ATS systems and tracking reports
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 Support employer branding initiatives through LinkedIn, Facebook, Instagram, and other social media platforms
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 Represent Capital Vacations at recruiting events, career fairs, and community outreach initiatives
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 Assist with recruiting administration, reporting, onboarding coordination, and special projects as needed
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 Monitor recruiting metrics and activity levels to ensure hiring objectives are achieved across supported markets
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 Travel occasionally to support recruiting events, new hire classes, and hiring initiatives at Florida locations
 
 
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 </ul>
 What We're Looking For
 
 
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 Previous recruiting, staffing, sales, customer service, hospitality, or talent acquisition experience preferred
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 Strong communication and relationship-building skills
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 Comfortable making outbound calls, conducting interviews, and engaging candidates throughout the recruiting process
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 Ability to work in a fast-paced, production-driven environment with multiple open positions and hiring deadlines
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 Experience using Indeed, LinkedIn, social media recruiting tools, or applicant tracking systems preferred
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 Proficiency in Microsoft Outlook, Teams, Excel, and other Microsoft Office applications
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 Strong organizational skills with the ability to manage multiple priorities simultaneously
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 Positive attitude, strong work ethic, and a passion for helping people find career opportunities
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 Ability to meet recruiting activity goals, screening metrics, and hiring objectives while maintaining a positive candidate experience
 
 
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 </ul>
 Why Join Capital Vacations?
 
 
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 Opportunity to join a growing and expanding Talent Acquisition team
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 Clear career advancement and internal growth opportunities
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 Competitive compensation package
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 Comprehensive medical, dental, and vision benefits
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 Health Savings Account (HSA) options
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 401(k) with company participation
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 Paid Time Off and paid holidays
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 Employee travel perks and resort discounts
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 Collaborative, energetic, and supportive work environment
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 Opportunity to make a direct impact on the growth and success of our Florida operations
 
 
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 </ul>
 Ready to Grow With Us?
 
 
 If you're looking for an exciting opportunity to build your recruiting career with a fast-growing hospitality organization, we'd love to hear from you. Apply today and become part of the Capital Vacations team!
 
 
 This version feels more like a recruiter you're actually trying to hire in Orlando&mdash;sales-minded, high-energy, pipeline-focused, and growth-oriented without sounding intimidating.
</div>

Recruiting Coordinator – Florida Region

<div>Capital Vacations is the fastest growing company within our sector of the Hospitality Industry. We pride ourselves on delivering best-in-class service and providing access to over 90 internal club destinations, plus thousands more external options. Our mission is simple: to provide quality vacations to our valued members and guests.
We're looking for dynamic individuals to join our fast-paced team, driven by success and rewarded with industry-leading compensation plans.
The Quality Assurance Representative continues the sales process with an intent to maintain the integrity of the Capital product. This role verifies the accuracy of Owner and purchase information with the Owner while explaining the contract paperwork ethically and ensuring the new Owner leaves with a feeling of satisfaction and confidence in the purchase. The QA Representative maintains proper sales procedures while decreasing the rescission rate of the Resort.
The Ideal Candidate:
<ul><li>Flexibility to work weekends and holidays.</li>
<li>Professional demeanor with a tenacious attitude.</li>
<li>Detailed-oriented with strong problem solving skills.</li>
<li>Great opportunity for former loan processors, contracts processors, closing agents, title agents, bank tellers as well as sales representatives.</li>
</ul>
Principal Duties and Responsibilities
<ul><li>Provides Customer Service to Owners during the closings, as well as before and after the cancellation period of any purchase. Ensures that our newest Owner leaves with confidence in the purchase.</li>
<li>Assists with contracts, processes and other functions in the office as needed or requested.</li>
<li>Verifies all documents for accuracy; checks contracts for errors and omissions.</li>
<li>Adheres to regulation and company policies/procedures concerning the Timeshare closing process.</li>
<li>Handles misrepresentation concerns and client disputes and reports when necessary.</li>
<li>Makes recommendations and assists on site Sales Management Team regarding corrective counseling, training, up to termination for misrepresentations.</li>
<li>Protects the company from misrepresentations.</li>
<li>Must close a &ldquo;Reasonable Percentage&rdquo; (within 10% of the average number of closings of other Quality Assurance Representatives at the same site/department) of closings occurring each month.</li>
<li>Downloads each closing, labels and appropriately files within the required timeframe to qualify for Monthly Tier bonus as outlined on the Quality Assurance Compensation Plan.</li>
<li>Downloads QA recordings, labels and files appropriately within 24 hours for closing at the site level and 72 hours for closing on a roadshow. Labels and saves the files while following the correct procedures. One missing recording is below the Minimum Performance Standards.</li>
<li>Maintains a low net cancellation rate while maintaining the integrity of Capital Vacations ownership. Net cancellation percentage of 15% or higher is below the Minimum Performance Standards.</li>
<li>One or more contract(s) placed on suspense in a monthly period is below the Minimum Performance Standards.</li>
<li>Handles cancellations by phone or walk-in; works to retain cancellations as owners and, if unsuccessful, completes necessary documents according to cancellation procedures.</li>
<li>All other duties as requested.</li>
</ul>
Education, Essential Training / Certifications, and Experience:
<ul><li>High school diploma/ GED or one to three years of related experience and training; or equivalent combination of education and experience.</li>
<li>Sales experience within the Timeshare industry</li>
<li>Possess and maintain Notary credentials</li>
</ul>
Skills, Knowledge, and Abilities:
<ul><li>Sales experience</li>
<li>Maintain Reasonable Percentage of closings (within 10% of the average number of closing per QA at same site/department)</li>
<li>Maintain low Net Cancellation rate (14% and below)</li>
<li>Customer service skills</li>
<li>Written and oral communication skills</li>
<li>Typing and basic computer skills</li>
<li>Flexible schedule</li>
</ul>
Shift:
<ul><li>Additional hours may be required to meet deadlines or cover shifts</li>
<li>Regular Hours, On-Call, and Weekend</li>
</ul>
Travel:
<ul><li>Participation in Road Shows is required</li></ul></div>

Quality Assurance Representative

Join Capital Vacations and explore 2   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Capital Vacations

About Company

Recruiting Coordinator – Florida Region

Quality Assurance Representative