Qureos Mentor

Capstone On Campus Management

<div><div><b>Job Title: </b>Porter</div><div><b>
Reports To: </b>Maintenance Supervisor</div><div><b>
Location:</b> University Village near Towson University</div><div><b>
Compensation:</b> $16.00-$18.00 per hour and a comprehensive benefits package</div><div><b>
FLSA Status:</b> Non-Exempt</div><p></p><p><b><br>
Company Information:</b></p><p>
Capstone On-Campus Management (COCM), with headquarters in Birmingham, Alabama, is a group of student housing professionals focused exclusively on the management of housing communities owned by non-profits and/or highly affiliated with a university.</p><p></p><p><b><br>
Summary:</b></p><p>
The Porter is primarily responsible for maintaining the cleanliness and overall appearance of the interior and exterior areas of the property, including site grounds and building common areas, while assisting with minor facilities repairs as needed.</p><p></p><p><b><br>
Essential Duties and Responsibilities:</b></p><div><ul><li>
Assist in maintaining the grounds, building common areas, and exterior of the building</li><li>
Assist in cleaning snow and debris from sidewalk.</li><li>
Assist in removing all trash and refuse from the building.</li><li>
Use tools ranging from common hand and power tools such as hammers, saws and drills.</li><li>
Assist in painting and drywall projects when necessary.</li><li>
Replace light bulbs, lamps, and clean fixtures.</li><li>
Aid in preparing vacant unit for new tenants.</li><li>
Assist in performing basic maintenance functions that may be assigned by the Maintenance Supervisor.</li><li>
Assist in escorting and monitoring vendors while on-site providing a service.</li><li>
Respond quickly to emergency situations and customer concerns.</li><li>
Comply with all applicable codes, regulations, governmental agency and company directives related to building operations and practices safe work habits.</li><li>
Identifies and reports work orders for maintenance needs.</li><li>
Contribute to the overall success of the maintenance department by performing essential duties and responsibilities as assigned.</li><li>
Serve as an essential employee, required to report to the site during severe weather and other operational disruptions to support resident needs and maintain safe, continuous operations.</li><li>
Other duties as assigned.</li></ul></div><p><b>
Qualifications:</b></p><p>
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</p><div><ul><li>
High school diploma or general education degree (GED).</li><li>
Custodial experience with willingness to learn general maintenance tasks.</li><li>
Demonstrate proficiency in verbal communication.</li><li>
Possess strong customer service skills.</li><li>
Ability to move and lift to 50lbs and navigate up and down stairs.</li><li>
Must have troubleshooting and diagnostic skills.
</li><li>Excellent attention to detail and organizational skills.</li><li>
Ability to manage multiple priorities.</li></ul></div><p>
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The work environment is mid-to-high paced. The noise level is usually moderate.</p><p></p><p><br>
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</p><p>
While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is frequently required to climb or balance and stoop, kneel, crouch, or crawl. The employee is occasionally required to sit. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision and distance vision.</p><p>
This is not an employment contract.</p><p>
Hourly pay rate commensurate with experience. Competitive benefits package, including health benefits, dental benefits, vision coverage, and 401K.</p><p>
If you are unable to submit an application because of incompatible assistive technology or a disability, please contact COCM Recruitment from our website. We will make every effort to respond to your request for assistance as soon as possible.</p><p>
To provide equal employment opportunities to all individuals, employment decisions at Capstone On-Campus Management (COCM) will be based on qualifications, and abilities. COCM does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, national origin, age, disability, sexual orientation, marital status, veteran status or any other characteristic protected by law.</p></div>

Porter Position - Towson, MD

<p></p><div><div><b>Job Title: </b>Community Manager</div><div><b>
Reports To: </b>Regional Vice President</div><div><b>
Location:</b> The Summit at Queens College, Flushing, NY</div><div><b>
Compensation:</b> $80,000-$85,000 per year, staff apartment and competitive benefits package</div><div><b>
FLSA Status:</b> Exempt</div><div></div><div><b><br>
Company Information:</b></div><div>
Capstone On-Campus Management (COCM), with headquarters in Birmingham, Alabama, is a group of student housing professionals focused exclusively on the management of housing communities owned by non-profits and/or highly affiliated with a university.</div><div></div><div><b><br>
Summary:</b></div><div>
The primary responsibility of the Community Manager is site management at The Summit at Queens College, in Flushing, NY. The is a full-time, live-on, in-person position with housing provided. Areas of responsibility include, but are not limited to, fiscal oversight; leasing and marketing; programming and student development; facilities management; client relations; enforcement of policies and supervision of employees. The responsibilities of the Community Director require a combination of managerial and interpersonal skills aimed at supporting the housing staff and residents while running a fiscally efficient operation and working collaboratively with campus partners and COCM staff.</div><div></div><div><b><br>
Essential Duties and Responsibilities:</b></div><div><ul><li>
Duties include day-to-day oversight of all site operations.</li><li>
Supervise various levels of full-time and part-time staff members.</li><li>
Oversees human resource functions such as benefits, worker&rsquo;s compensation claims, payroll processing, hiring, training and evaluating direct and indirect reporting staff.</li><li>
Represent the site and provide communication about the residential community to campus partners, owners, and COCM corporate staff.</li><li>
Distributes weekly status reports about the residential community including a weekly operations report and leasing status report.</li></ul></div><div><i>
Facilities and Maintenance:</i></div><div><ul><li>
The Director of Housing &amp; Residence Life will ensure execution of daily facilities maintenance, preventative maintenance, and housekeeping.</li><li>
Identify vendors and negotiate contracts for services provided.</li><li>
Manage annual turn of units between contracts including communication with vendors, housing and contract maintenance staff, and walking units for final preparation prior to student move in.</li><li>
Works directly with maintenance staff to ensure completion of work orders in a timely manner.</li><li>
Plan and oversee capital projects and renovations.</li></ul></div><div><i>
Marketing and Leasing:</i></div><div><ul><li>
The Director of Housing &amp; Residence Life will coordinate leasing and marketing initiatives, which includes the development and execution of a marketing plan and leasing timeline, in collaboration with the College.</li><li>
Updates and maintains the site website and all digital and print marketing materials.</li><li>
Participates in various recruitment events to market the residential community to prospective residents.</li></ul></div><div><i>
Operations:</i></div><div><ul><li>
The Director of Housing &amp; Residence Life will provide fiscal oversight by managing the operating and capital budgets which includes developing annual budget proposals, presenting budgets to the institution for approval.</li><li>
Ensures all expenditures fall within budget expectations.</li><li>
Plans for unexpected expenses.</li><li>
Tracks and approving expenditures accounts payable functions.</li><li>
Submits monthly budget variance explanations.</li><li>
Communicates with COCM accountant staff.</li><li>
Oversees accounts payable and accounts receivable functions for the site.</li></ul></div><div><i>
Residence Life:</i></div><div><ul><li>
Will guide the development and execution of residential life curriculum and student programing within the residential community.</li><li>
Serve as housing appeals conduct officer and maintain records.</li><li>
Will participate in afterhours on call emergency response rotation.</li></ul></div><div><i>
Other Duties</i><b><i>:</i></b></div><div><ul><li>
The Director of Housing &amp; Residence Life position requires a regular workday with additional responsibilities in the evenings and weekends as needed.</li><li>
Participates in after hours on call emergency response rotation.</li><li>
Other duties as assigned.</li></ul></div><div><b>
Qualifications</b></div><div>
An ideal candidate will have strong experience in financial reporting, facilities management/maintenance and capital planning, marketing (print, online, social media and events), managing housing contracts/assignments, accounts receivables/payables and feels comfortable and is fluid in social media platforms. Has excellent verbal and written communication skills to interact with campus partners, students, staff, families, and community members are needed. Effective time management, attention to detail, and the ability to manage competing priorities will be necessary for success too.</div><div></div><div><div><br>
Minimum Qualifications:</div><div><ul><li>
Bachelor&rsquo;s degree required.</li><li>
5 or more years of experience in student housing at a college or university, or equivalent field</li><li>
Experience in facilities management or asset management including management of operating and capital budgets.</li><li>
Supervision of full-time employees</li><li>
Strong communication and interpersonal skills with the ability to collaborate effectively with students, staff, and campus partners.</li><li>
Proficiency with Microsoft Office and student housing management software.</li><li>
Ability to operate standard office equipment (e.g., copier, computer, telephone).</li><li>
Experience supervising full-time staff.</li><li>
Strong attention to detail and organizational skills.</li><li>
Ability to manage multiple tasks and competing priorities in a dynamic environment.</li><li>
Ability to live on-site and serve on-call rotation</li><li>
Ability to lift and/or move up to 35 pounds.</li></ul></div><div>
Preferred Qualifications:</div><div><ul><li>
Master's degree in Student Personnel, Higher Education or Business or a related field of study.</li><li>
Demonstrated understanding and strong commitment to cultural diversity. Experience in an urban/metropolitan University setting.</li><li>
Experience with Summer Conference housing preferred.</li><li>
5 or more years of experience in Housing/Residence Life at a College or University.</li><li>
Experience working with undergraduate student populations in an on-campus housing environment.</li><li>
Experience in occupancy management, facilities management or asset management including management of operating and capital budgets.</li></ul></div></div><p>
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The work environment is mid-to-high paced. The noise level is usually moderate.</p><p>
The physical demands outlined below are representative of those required for an employee to successfully perform the essential functions of this position. Reasonable accommodation may be made to assist individuals with disabilities in performing these functions.</p><p>
While performing the duties of this job, the employee is regularly required to sit, use hands for tasks such as gripping, handling, or feeling, and to communicate through speaking or hearing. The employee will frequently walk, climb stairs, and reach with arms. Occasional requirements include standing, stooping, kneeling, crouching, or crawling. The employee must occasionally lift and/or move up to 35 pounds. Specific vision abilities necessary for this role include both close and distance vision. Reasonable accommodations may be provided to support individuals with disabilities in performing these essential functions.</p><p>
This is not an employment contract.</p><p>
Salary commensurate with experience. Competitive benefits package, including health benefits, dental benefits, vision coverage, and 401K.</p><p>
If you are unable to submit an application because of incompatible assistive technology or a disability, please contact COCM Recruitment from our website. We will make every effort to respond to your request for assistance as soon as possible.</p><p>
To provide equal employment opportunities to all individuals, employment decisions at Capstone On-Campus Management (COCM) will be based on qualifications, and abilities. COCM does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, national origin, age, disability, sexual orientation, marital status, veteran status or any other characteristic protected by law.</p></div><p></p>

Community Manager - New York City

<div></div><div><div><b>Job Title: </b>Associate Community Manager</div><div><b>
Reports To:</b> Area Manager</div><div><b>
Location:</b> Sunset Plaza, Viva, The Row and Sanctuary Suites near San Diego State University</div><div><b>
Compensation: </b>$70,000.00 - $75,000.00 per year and a comprehensive benefits package</div><div><b>
FLSA Status:</b> Exempt</div><div></div><div><b><br>
Summary</b></div><div>
The Associate Community Manager works in the administrative office and is responsible for internal and administrative operational management of assigned properties. The Associate Community Manager oversees all aspects of the day-to-day operations including occupancy management, oversight of communication, accounts receivable, accounts payable, resident engagement, and other administrative operations for assigned properties.</div><div></div><div><b><br>
Essential Duties and Responsibilities</b></div><ul><li>
Provide leadership for the vision, strategy, and day-to-day operations of resident accounts and leasing within student housing operations.</li><li>
Serve as the primary leader in the absence of the Area Manager, overseeing all departmental operations, staff, and decision-making to ensure continuity and effective management.</li><li>
Proactively responds to the needs of the students and campus partners, develop and implement assessment tools to aid in customer service satisfaction.</li><li>
Oversee the resident accounts, resident damage billing, appeals, vendor invoices and payments, and general bookkeeping functions.</li><li>
Organize on-site logistics, inventory and supplies, keys, access cards, room preparation, invoices, cleaning, and parking assignments.</li><li>
Direct staff in responding to resident communications and inquiries regarding facility related items and streamlining communication channels amongst colleagues and campus partners.</li><li>
Assist with weekly reports and weekly LSR.</li><li>
Collaborate with the Maintenance Supervisor to ensure timely and proper completion of maintenance requests, including tracking, addressing delays, and coordinating follow-up.</li><li>
Assist the Area Manager with special projects and other duties as assigned.</li><li>
Support review and approval of accounts payable invoices.</li><li>
Provides operational support to all San Diego sites and conducts audits of operational needs and deficiencies.</li><li>
Coordinate projects with colleagues and campus partners (e.g. move-in, move-out, summer conferences, building improvements).</li><li>
Assist in maintaining policy and procedure manuals and maintaining key logs and protocol.</li><li>
Assist with bi-weekly payroll auditing.</li><li>
Participate in the on-call emergency duty rotation.</li><li>
Perform other duties as assigned.</li></ul><p></p><p><b><br>
Supervisory Responsibilities</b></p><div>
The position oversees the Assistant Community Managers and Custodial Staff. Responsibilities include evaluating the job performance of direct reports through ongoing feedback and annual performance reviews, as well as supporting them in achieving their goals. The role also includes scheduling and leading regular staff meetings to communicate updates, expectations, and relevant information.</div><div></div><div><b><br>
Qualifications</b></div><div>
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</div><ul><li>
Bachelor&rsquo;s degree in Business Administration, business management, or a related field. Master&rsquo;s degree preferred.</li><li>
Experience: Minimum of 5&ndash;7 years of experience in student housing operations or property management.</li><li>
Experience supervising full-time office and maintenance staff.</li><li>
Proven ability to lead, supervise, and develop staff, including conducting performance evaluations, providing feedback, and supporting professional growth.</li><li>
Experience managing day-to-day operations, budgeting, and reporting for leasing, accounts receivable, and resident account functions.</li><li>
Knowledge of accounting principles, resident account management, collections, billing, and general bookkeeping.</li><li>
Strong verbal and written communication skills, including the ability to interact effectively with staff, residents, and external stakeholders.</li><li>
Ability to address operational challenges, resolve conflicts, and make effective decisions independently.</li><li>
Proficiency with resident account systems, property management software, Microsoft Office Suite, and social media platforms.</li><li>
Strong organizational and time-management abilities, including managing multiple projects, deadlines, and priorities.</li><li>
Ability to work effectively with cross-functional teams, including maintenance, marketing, and executive leadership.</li><li>
Ability to participate in on-call emergency rotations, attend events outside regular business hours, and adapt to changing operational needs.</li><li>
Ability to respond to properties within 45-minutes for an emergency on-call situation.</li><li>
Ability to move/lift up to 35 pounds.</li></ul><p></p><p><br>
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The work environment is mid-to-high paced. The noise level is usually moderate.</p><div>
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</div><div></div><div><br>
While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel and talk or hear. The employee is frequently required to walk, climb stairs and reach with hands and arms.</div><div></div><div><br>
The employee is occasionally required to stand and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 35 pounds. Specific vision abilities required by this job include close vision and distance vision. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</div><div></div><div><br>
Salary commensurate with experience. Competitive benefits package, including health benefits, dental benefits, vision coverage, and 401K.</div><div></div><div><br>
If you are unable to apply because of incompatible assistive technology or a disability, please contact COCM recruitment from our website. We will make every effort to respond to your request for assistance as soon as possible.</div><div></div><div><br>
To provide equal employment opportunities to all individuals, employment decisions at Capstone On-Campus Management (COCM) will be based on qualifications, and abilities. COCM does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, national origin, age, disability, sexual orientation, marital status, veteran status or any other characteristic protected by law.</div></div><p></p>

Associate Community Manager - San Diego, CA

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Porter Position - Towson, MD

Community Manager - New York City

Associate Community Manager - San Diego, CA