Qureos Mentor

Capstone Real Estate Services

<div><h2 class="jobSectionHeader">Maintenance Manager</h2>
<div>
Description

Directs and oversees maintenance staff and ensures all areas of the communities are maintained. Supports and monitors team performance by assisting with skill development. Directs and oversees maintenance staff and ensures all areas of the communities are maintained. Assist in recruiting and hiring effective staff. Provide on-the-job training and ensure that all company policies and procedures are followed. Clarify expectations, prioritize, and schedule work of staff. Give feedback regularly and assist with formal written evaluations. Achieve cooperation among staff and other departments while building trust and loyalty to the company. Manages the &ldquo;make-ready&rdquo; process to prepare vacant apartment homes for leasing and new move-ins. Follows procedures for accessing and obtaining materials, supplies, equipment, tools, and other items from the property&rsquo;s maintenance department by tracking inventory used, returning unused items to the established location, and notifying the maintenance supervisor about re-ordering needs. Review time sheets and review for accuracy and approve on time for each pay period. Check all appliances, sinks, faucets, commodes, drapes, blinds, etc. Review condition of floors, walls, linoleum, tile, etc. And alert Property Manager to work that will require contracted services. Monitors make ready progress and inform Property Manager Work/coordinate with Property Manager when necessary on special maintenance projects. Work/coordinate with Property Manager, when necessary, on special maintenance projects. Work with Property Managers in managing the budget and expenditure. Manage adequate inventory of supplies in order that work is not delayed.

Supports cost-cutting and expense control programs by fixing rather than replacing parts, when possible, not being wasteful with materials and supplies, and practicing the correct use for tools and equipment. Willing to work a flexible schedule to accommodate after-hours and weekend emergencies. Promotes a positive image of the apartment community and management company.
<ul><li>Required skills to perform effectively:</li></ul>
<ul><li>Ability to work without direct supervision</li></ul>
<ul><li>Ability to supervise staff</li></ul>
<ul><li>Thorough apartment maintenance experience</li></ul>
<ul><li>Strong knowledge of appliance repair</li></ul>
<ul><li>Light carpentry, plumbing and electrical</li></ul>
<ul><li>Knowledge of general safety procedures</li></ul>
<ul><li>Safety conscious</li></ul>
<ul><li>Ability to work with pressures of deadlines</li></ul>
<ul><li>Ability to flex work schedule to accommodate after hour and weekend emergencies</li></ul>

Education

High School or higher Education

Required License and Certifications

Driver&rsquo;s License

HVAC Certification I and II

Electrical Certification

Certified Pool and Spa Operator

Preferred

Bi-Lingual in Spanish

Capstone Management offers competitive pay for the market. Benefits include PTO, medical, dental and 401K.

CRIMINAL HISTORY RECORD

If an offer of employment is made and accepted, continued employment will be contingent upon the satisfactory results of a thorough Criminal History Record Check(s). It is Capstone's policy to not employ individuals who have been convicted of misdemeanor or felony offenses involving (a) illegal drug use, (b) public indecency, (c) theft, or (d) crimes against persons or property. Also, it is Capstone's policy to not employ individuals who have any criminal history not disclosed by the applicant on the employment application. In special situations, we may make exceptions to the &quot;no criminal history&quot; policy, depending on the nature of the crime, how many years ago the crime occurred, the total number of crimes committed and other factors. Moving traffic violations will not be considered except for reckless driving, driving while intoxicated or excessive red light or speeding violations.

DRUG SCREENING

If an offer of employment is made and accepted, continued employment will be contingent upon the satisfactory results of a Drug Screen Test. It is Capstone's policy to not employ individuals who test positive for illegal drug use or alcohol abuse.

EOE M/F
</div>
Equal Opportunity Employer 
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.</div>

Maintenance Manager

<div>JOB DESCRIPTION

o Completes assigned work orders generated from resident requests for service, as well as preventative maintenance on the property by diagnosing the source or cause of the defect or problem, and making repairs in accordance with established policies, procedures, safety standards, and code requirements.

o Completes the &ldquo;make-ready&rdquo; process to prepare vacant apartment homes for leasing and new move-ins by completing the pre-move-out inspection, creating a &ldquo;punch&rdquo; list of maintenance work needed, scheduling vendors and contractors as needed, obtaining needed supplies and materials, completing all maintenance tasks, and inspecting completed work.

o Follows procedures for accessing and obtaining materials, supplies, equipment, tools, and other items from the property&rsquo;s maintenance department by tracking inventory used, returning unused items to the established location, and notifying the maintenance supervisor about re-ordering needs.

o Completes documentation and other paperwork in a timely, accurate, and complete fashion so that service requests can be appropriately documented and tracked.

o Assists in maintaining the grounds, common areas, and amenities by picking up trash and debris, pressure-washing breezeways, and pool areas, performing general cleaning, and painting curbs and signage as needed.

o Supports cost-cutting and expense control programs by fixing rather than replacing parts when possible, not being wasteful with materials and supplies, and practicing the correct use for tools and equipment.

o Perform Preventative Maintenance
o Willing to work a flexible schedule and on-call

Promotes a positive image of the apartment community and management company.

Capstone Management offers competitive pay for the market. Benefits include medical, dental and Vision and 401K. Includes vacation, sick and personal time off. 


Education

Minimum One Year of Apartment Maintenance

Technical/other training 

License and Certifications

Valid Driver&rsquo;s License

AC Certification I and II 


CRIMINAL HISTORY RECORD

If an offer of employment is made and accepted, continued employment will be contingent upon the satisfactory results of a thorough Criminal History Record Check(s). It is Capstone's policy to not employ individuals who have been convicted of misdemeanor or felony offenses involving (a) illegal drug use, (b) public indecency, (c) theft, or (d) crimes against persons or property. Also, it is Capstone's policy to not employ individuals who have any criminal history not disclosed by the applicant on the employment application. In special situations, we may make exceptions to the &quot;no criminal history&quot; policy, depending on the nature of the crime, how many years ago the crime occurred, the total number of crimes committed and other factors. Moving traffic violations will not be considered except for reckless driving, driving while intoxicated or excessive red light or speeding violations.

DRUG SCREENING

If an offer of employment is made and accepted, continued employment will be contingent upon the satisfactory results of a Drug Screen Test. It is Capstone's policy to not employ individuals who test positive for illegal drug use or alcohol abuse.

 EOE M/F<h4 class="jobSectionHeader">
Licenses &amp; Certifications</h4>
Required<ul><li>
HVAC Certification</li></ul>
Equal Opportunity Employer 
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.</div>

Maintenance

<div>JOB DESCRIPTION

o Performs all sales and leasing activities to achieve the community&rsquo;s revenue and occupancy goals by greeting and qualifying prospects, conducting community tours and showing apartments, processing applications, credit screening, and criminal background checks, preparing the lease and move-in package, and ensuring a smooth resident move-in and lease signing.

o Inspects apartments prior to resident move-in and ensures apartments are in move-in ready condition and schedules any outstanding item to be addressed with the maintenance team.

o Stays informed about current market and competitor conditions that may impact the community&rsquo;s occupancy and sales results, develops and implements short- and long-term marketing plans and goals to sustain occupancy, and follows the community&rsquo;s established policies related to concessions, specials, and other programs to boost occupancy.

o Designs and executes marketing activities to create and drive traffic to the community, including implementing resident referral and employer outreach programs, using internet marketing tools (Craigslist, Facebook, e-mail, and other websites), and following other community-specific marketing plans, drives, and special programs.

o Uses the on-site property management software to track apartment availability, record traffic and leasing activities, manage resident and prospect data, and capture critical demographic and other information about existing and future residents.

o Ensures that the community and show units meet the standards for show quality by daily inspecting the marketing corridor and leasing tour, communicating maintenance and upkeep needs to the community&rsquo;s maintenance team members, merchandising and ensuring a physically appealing show unit and/or model and amenities, and preparing the leasing office for daily leasing activities.

o Follows-up with prospects and new residents to ensure satisfaction by sending e-mail, thank-you notes, and cards or making telephone calls or other contacts to finalize decisions to lease and/or renew.

o Executes and performs activities in support of the community&rsquo;s lease renewal program by preparing lease renewal letters and packages for residents, meeting with and contacting renewing residents in advance of move-out dates, and ensuring that lease renewal documents are signed and implemented on time.

o Responds quickly and courteously to resident and client/owner concerns and questions and takes prompt action to solve problems and/or document and convey resident or other requests to the appropriate individual(s).

Promotes a positive image of the apartment community and management company.

Capstone Management offers competitive pay for the market plus commissions for this opportunity! Benefits include medical, dental and Vision and 401K, vacation, sick and personal time off.

Minimum Qualifications
<ul>
<li>Two years of Leasing experience in the Multifamily industry</li>
<li>Solid sales and customer service skills</li>
<li>Ability to work well in a team environment</li>
<li>Active listening skills and willingness to learn</li>
<li>Ability to pay close attention to detail with a high degree of accuracy</li>
<li>Strong communication (written and verbal) and interpersonal skills</li>
<li>Good organizational and time management skills</li>
<li>Strong computer skills</li>
</ul>
CRIMINAL HISTORY RECORD

If an offer of employment is made and accepted, continued employment will be contingent upon the satisfactory results of a thorough Criminal History Record Check(s). It is Capstone's policy to not employ individuals who have been convicted of misdemeanor or felony offenses involving (a) illegal drug use, (b) public indecency, (c) theft, or (d) crimes against persons or property. Also, it is Capstone's policy to not employ individuals who have any criminal history not disclosed by the applicant on the employment application. In special situations, we may make exceptions to the &quot;no criminal history&quot; policy, depending on the nature of the crime, how many years ago the crime occurred, the total number of crimes committed and other factors. Moving traffic violations will not be considered except for reckless driving, driving while intoxicated or excessive red light or speeding violations

DRUG SCREENING

If an offer of employment is made and accepted, continued employment will be contingent upon the satisfactory results of a Drug Screen Test. It is Capstone's policy to not employ individuals who test positive for illegal drug use or alcohol abuse.

EOE M/F
Equal Opportunity Employer 
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.</div>

Leasing Agent with Strong Sales and Leasing experience required! (Class A New Construction Lease Up Experience Required)

<div>JOB DESCRIPTION

o Completes assigned work orders generated from resident requests for service, as well as preventative maintenance on the property by diagnosing the source or cause of the defect or problem, and making repairs in accordance with established policies, procedures, safety standards, and code requirements.

o Completes the &ldquo;make-ready&rdquo; process to prepare vacant apartment homes for leasing and new move-ins by completing the pre-move-out inspection, creating a &ldquo;punch&rdquo; list of maintenance work needed, scheduling vendors and contractors as needed, obtaining needed supplies and materials, completing all maintenance tasks, and inspecting completed work.

o Follows procedures for accessing and obtaining materials, supplies, equipment, tools, and other items from the property&rsquo;s maintenance department by tracking inventory used, returning unused items to the established location, and notifying the maintenance supervisor about re-ordering needs.

o Completes documentation and other paperwork in a timely, accurate, and complete fashion so that service requests can be appropriately documented and tracked.

o Assists in maintaining the grounds, common areas, and amenities by picking up trash and debris, pressure-washing breezeways, and pool areas, performing general cleaning, and painting curbs and signage as needed.

o Supports cost-cutting and expense control programs by fixing rather than replacing parts when possible, not being wasteful with materials and supplies, and practicing the correct use for tools and equipment.

o Perform Preventative Maintenance
o Willing to work a flexible schedule and on-call

Promotes a positive image of the apartment community and management company.

Capstone Management offers competitive pay for the market. Benefits include medical, dental and Vision and 401K. Includes vacation, sick and personal time off. 


Education

Minimum One Year of Apartment Maintenance

Technical/other training 

License and Certifications

Valid Driver&rsquo;s License

AC Certification I and II

EPA Certification Required

 CRIMINAL HISTORY RECORD

If an offer of employment is made and accepted, continued employment will be contingent upon the satisfactory results of a thorough Criminal History Record Check(s). It is Capstone's policy to not employ individuals who have been convicted of misdemeanor or felony offenses involving (a) illegal drug use, (b) public indecency, (c) theft, or (d) crimes against persons or property. Also, it is Capstone's policy to not employ individuals who have any criminal history not disclosed by the applicant on the employment application. In special situations, we may make exceptions to the &quot;no criminal history&quot; policy, depending on the nature of the crime, how many years ago the crime occurred, the total number of crimes committed and other factors. Moving traffic violations will not be considered except for reckless driving, driving while intoxicated or excessive red light or speeding violations

DRUG SCREENING

 If an offer of employment is made and accepted, continued employment will be contingent upon the satisfactory results of a Drug Screen Test. It is Capstone's policy to not employ individuals who test positive for illegal drug use or alcohol abuse.

EOE M/F<h4 class="jobSectionHeader">
Licenses &amp; Certifications</h4>
Required<ul><li>
HVAC Certification</li></ul>
Equal Opportunity Employer 
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.</div>

Lead Senior Maintenance

<div>Duties/Responsibilities:
<ul>
<li>Build and maintain a network of sources from which to identify new sales leads and follow up on existing leads.</li>
<li>Identify specific properties as management opportunities and prospect property owner with a focus on property type.
</li><li>Maintain contact with existing clients.</li>
<li>Ensure customer satisfaction through ongoing communication and relationship management.</li>
<li>Prepare management proposals.</li>
<li>Maintain detailed reports of sales activities including calls, orders, sales, lost business, and any customer or vendor relationship problems.</li>
<li>Coordinate, through CEO and President, the scheduling and generation of all market data, property data, operating budgets, etc. required for Management Proposals and Property Analysis.</li>
<li>Coordinate and prepare Property Analysis or Pre-acquisition Due Diligence for potential opportunities.</li>
<li>Provides periodic territory sales forecasts.</li>
<li>Performs other duties as assigned.</li></ul> 


Required Skills/Abilities:
<ul>
<li> College degree or equivalent training</li>
<li> Self-Starter</li>
<li> Responsive with emphasis on follow-up skills</li>
<li> Negotiation and closing skills</li>
<li> Financial analysis skills</li>
<li> Physical analysis skills</li>
<li> Ability to meet deadlines</li>
<li> Ability to work under pressure</li>
<li> Integrity</li>
<li> Self discipline</li>
<li> Ability to work with a team</li>
<li> Highly professional image and conduct</li></ul> 


Education and Experience:
<ul>
<li>Bachelor&rsquo;s degree in Marketing, Sales, Business, or related field preferred.</li>
<li>At least five years of related experience preferred.</li></ul> 


Physical Requirements:
<ul>
<li>Travel, frequent sitting, moderate walking, and computer use.</li>
<li>Moderate mobility and good physical condition.</li>
<li>Primarily inside, secondarily outside, frequent interruptions.</li></ul> 


CRIMINAL HISTORY RECORD

 If an offer of employment is made and accepted, continued employment will be contingent upon the satisfactory results of a thorough Criminal History Record Check(s). It is Capstone's policy to not employ individuals who have been convicted of misdemeanor or felony offenses involving (a) illegal drug use, (b) public indecency, (c) theft, or (d) crimes against persons or property. Also, it is Capstone's policy to not employ individuals who have any criminal history not disclosed by the applicant on the employment application. In special situations, we may make exceptions to the &quot;no criminal history&quot; policy, depending on the nature of the crime, how many years ago the crime occurred, the total number of crimes committed and other factors. Moving traffic violations will not be considered except for reckless driving, driving while intoxicated or excessive red light or speeding violations

DRUG SCREENING

 If an offer of employment is made and accepted, continued employment will be contingent upon the satisfactory results of a Drug Screen Test. It is Capstone's policy to not employ individuals who test positive for illegal drug use or alcohol abuse.

EOE M/F
Equal Opportunity Employer 
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.</div>

Director of Client Services (Dallas, TX)