Qureos Mentor

Cardinal Group Companies

<div>POSITION: Operations Analyst

DIRECT REPORT: Director of Operations

COMPENSATION: Pursuant to state regulations, the salary range is $72,000-$80,000 plus bonus potential. Eligible to participate in the company benefits plan. We offer health, vision, dental, and pet insurance. We offer a 401(k) retirement plan, student loan assistance, licensing and continuing education reimbursement, parental leave, and housing allowances or gifts. 


LOCATION: Wilmington, NC 


SUMMARY

The Operations Analyst will be tasked with planning and executing project management related functions with a specific focus on reporting of portfolio-wide metrics, portfolio-wide quality control and compliance, management of operational tools, resources and procedures, participation in the development of Cardinal&rsquo;s business intelligence platform, and a general support Cardinal Group&rsquo;s managed portfolio.

RESPONSIBILITIES (Including but not limited to)
<div>
<ul><li>Directly support the Cardinal Group Operations teams in the areas outlined above in the Summary.</li></ul>
<ul><li>Collaborate directly with the systems, IT and data teams to provide operational input for any relevant projects in our data and business intelligence systems.</li></ul>
<ul><li>Collaborate with the learning and development team to improve the delivery of new training content in the areas of data literacy and functional use of our business intelligence systems and data platforms.</li></ul>
<ul><li>Manage the production of company-wide reporting, including (but not limited to) Accounts Receivable, Portfolio Performance Metrics, community attributes, and Cardinal Companies&rsquo; product penetration.</li></ul>
<ul><li>Analyze portfolio metrics to discover operating trends across the portfolio, with a focus on maximizing revenue from all existing and future revenue streams at Cardinal Group Companies.</li></ul>
<ul><li>Provide quality-control functions to ensure compliance with Cardinal Group&rsquo;s operational schedules or best practices as it relates to turnover, annual planning, and other areas to be assigned.</li></ul>
<ul><li>Other tasks as assigned by the Vice President, Management Services.</li></ul>
<ul><li>Work in concert with other Cardinal Group Companies with a focus on overall data integrity</li></ul>
<ul><li>Participate in Cardinal U training as required and champion the Cardinal Culture.</li></ul>
</div>
 QUALIFICATIONS
<ul>
<li>3-5 years of relevant industry experience in finance, operations, and systems</li>
<li>Excellent time management and organization skills as well as a professional attitude</li>
<li>Ability to meet strict deadlines and prioritize</li>
<li>Must have EXCELLENT analytical skills, attention to detail and a strong work ethic</li>
<li>Ability to problem solve and think outside of the box</li>
<li>Ability to travel a minimum of 4-8 weeks per year</li>
<li>Professional written and verbal communication as well as great interpersonal skills required</li>
<li>Customer service focused (i.e., generating accurate and timely results and effectively communicating to team members, co-workers, and management)</li>
<li>Bachelor&rsquo;s degree preferred</li>
<li>Ability to embody the Cardinal Culture and Cardinal&rsquo;s Core Values every day</li>
</ul>
WORK ENVIRONMENT

The work environment characteristics described here are representative of those a Team Member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Incumbents work both inside and outside of apartment buildings and in all areas of the property including amenities and have frequent exposure to outside elements where temperature, weather, odors, and/or landscape may be unpleasant and/or hazardous.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the Team Member is regularly required to use hands to finger, type, handle, or feel and talk or hear. The Team Member is regularly required to stand; walk; reach with hands and arms, and climb, stoop, or squat. Incumbents must be able to physically access all exterior and interior parts of the property and amenities and must be able to work inside and outside in all weather conditions including, but not limited to rain, snow, heat, hail, wind and sleet. The Team Member must be able to push, pull, lift, carry, or maneuver office products and supplies of up to twenty (20) pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

Routine local travel is required to attend training classes, client visits, or other situations necessary for the accomplishment of some or all of the daily responsibilities of this position. Overnight travel required to attend company functions, training, property visits, and other situations necessary for the accomplishment of special projects that may be assigned from time to time.

The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their Team Leader. 
Equal Opportunity Employer 
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.</div>

Operations Analyst

<div>POSITION: Porter (Full-Time, Non-Exempt)
 
 
COMPENSATION: Hourly Rate, plus Benefits eligibility

SUMMARY

As a Porter, you will be responsible for maintaining the common areas of the property and apartments prior to move-in. 
 
RESPONSIBILITIES (Including but not limited to)
<ul>
<li>Consistently demonstrate exemplary principles of customer service and teamwork.</li>
<li>Maintain a safe, tidy and sanitary clubhouse, office, model, and all other common areas.</li>
<li>Ensure that the property is free of trash, debris and animal waste.</li>
<li>Ensure the cleanliness of the dumpster areas and necessary preparation for trash pick-up.</li>
<li>Ensure that the grass and landscaping are well maintained, including the watering of flowers.</li>
<li>Ensure the best possible appearance of each apartment prior to new resident move-in.</li>
<li>Advise supervisor of items needing additional attention in the apartment; i.e. ripped carpet, torn linoleum, window or door repair, etc.</li>
<li>Provide assistance with apartment turnovers as directed.</li>
<li>Communicate with the Property Manager or Service Manager regarding any problems with maintenance or curb appeal that requires further attention.</li>
<li>Respond appropriately to emergencies, according to policies and procedures.</li>
<li>Participate in and attend all required in-service training sessions.</li>
<li>Ensure understanding and compliance with all policies and procedures.</li>
<li>Contribute to resident satisfaction by ensuring that customer&rsquo;s expectations are met or exceeded.</li>
<li>Participates in Cardinal U training as required.</li>
</ul>
QUALIFICATIONS
<ul>
<li>Ability to organize and manage multiple priorities.</li>
<li>Positive attitude, enthusiasm and energy while providing exceptional customer service.</li>
<li>Ability to use hand and power tools.</li>
<li>Must be able to lift 50 lbs.</li>
<li>Must be able to stand, walk, and complete physical labor for up to eight hours per day.</li>
<li>Ability to communicate and comprehend in English.</li>
<li>High School Diploma or equivalent.</li>
<li>Ability to embody the Cardinal Culture and Cardinal Core Values every day.</li>
</ul>
CANDIDATES WITH THE FOLLOWING CAREER EXPERIENCE PREFERRED:
<ul>
<li>Custodian</li>
<li>Janitorial</li>
<li>Janitor</li>
<li>Porter maintenance</li>
<li>Landscaping</li>
<li>General Labor</li></ul> 


WORK ENVIRONMENT

The work environment characteristics described here are representative of those a Team Member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Incumbents work both inside and outside of apartment buildings and in all areas of the property including amenities and have frequent exposure to outside elements where temperature, weather, odors, and/or landscape may be unpleasant and/or hazardous.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the Team Member is regularly required to use hands to finger, type, handle, or feel and talk or hear. The Team Member regularly required to stand; walk; reach with hands and arms, and climb, stoop, or squat. Incumbents must be able to physically access all exterior and interior parts of the property and amenities and must be able to work inside and outside in all weather conditions including, but not limited to rain, snow, heat, hail, wind and sleet.

The Team Member must be able to push, pull, lift, carry, or maneuver weights of up to fifty (50) pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their Team Leader.
Equal Opportunity Employer 
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.</div>

Porter

Join Cardinal Group Companies and explore 2   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Cardinal Group Companies

ABOUT_COMPANY

Operations Analyst

Porter