Qureos Mentor

Care Options For Kids

<div>Care Options for Kids connects leading pediatric specialists with families to provide best-in-class pediatric therapy, nursing, and school-based services. We seamlessly integrate into children&rsquo;s lives by bringing individualized care to children where they live, work, and play. 
 
Our pediatric specialists are committed to providing high-quality pediatric services that help children and families live their best lives. We empower our community of clinicians to meet children where they are by providing the support and resources necessary to decrease administrative burdens. This focus allows our clinicians to obtain optimal work-life balance. 
 
Associate, Revenue Cycle 
Position Summary: 
The Associate role is a key contributor assigned to a revenue cycle function or payer group. This position involves completing assigned tasks and reporting results as requested. Successful Revenue Cycle Associates will uphold individual productivity expectations while sharing trends, challenges and opportunities for improvement with revenue cycle management. 
Functional Responsibilities: 
Depending on your assigned function, your responsibilities may include:
<ul><li>Authorization Services: verification of insurance benefits, coordination of benefits, and authorization obtainment for on-going services that support access to care and high collection rate.</li>
<li>Billing/Accounts Receivables: accurate and timely bill submission, denied claim management and A/R management for all payor types that enables high compliance and timely collection.</li>
<li>Cash Services: entry of payment and adjustment transactions into EMR system, reconciliation of transactions against deposits and monitoring of incorrectly paid claims to support efficient payment and accurate accounting for A/R.</li>
<li>Revenue Cycle Operations: provision of technical and business support to revenue cycle teams that provides integration, scale and controls.</li>
</ul>
 
Note: All roles include administrative tasks that support core revenue cycle outcomes. 
 
Education, Experience, and Competencies:
<ul><li>Minimum 1 year of experience in a revenue cycle role (e.g., patient access, billing, or A/R).</li>
<li>High school diploma or GED preferred.</li>
<li>Proficiency with Microsoft Office, payor portals, and EMR systems.</li>
<li>Strong collaboration skills in healthcare or billing environments.</li>
<li>Self-motivated with excellent time management and organizational skills.</li>
<li>Effective problem-solving, communication, and interpersonal abilities.</li>
<li>Strong understanding of payer policies, coding, and reimbursement methodologies.</li>
<li>Proven ability to manage competing priorities and meet deadlines in a remote work environment.</li>
</ul>
 
General Duties and Responsibilities:
<ul><li>Manage daily and weekly tasks to meet team goals.</li>
<li>Collaborate with cross-functional teams including clinicians and operations staff.</li>
<li>Escalate complex cases clearly and efficiently.</li>
<li>Champion process improvement initiatives to enhance team efficiency and accuracy.</li>
<li>Contribute to process improvement initiatives.</li>
<li>Share insights from frontline work to inform team strategies.</li>
<li>Track and report individual productivity and identify training needs.</li>
<li>Maintain confidentiality of all clients, caregivers, and business information.</li>
<li>Comply with all applicable laws, regulations, policies, procedures, and guidelines.</li>
<li>Participate in ongoing training and professional development.</li>
<li>Uphold CARE Values (Courteous, Accountable, Respectful, Excellence) in all interactions.</li>
<li>Adherence to the company&rsquo;s telecommuter policy.</li>
</ul>Core Competencies:
<ul><li>Ability to work independently in a remote setting.</li>
<li>Strong organizational skills and attention to detail.</li>
<li>Analytical mindset to identify trends and root causes.</li>
<li>Clear and concise documentation in EMR systems.</li>
<li>Flexibility to balance routine tasks with project-based work.</li>
</ul>Core Revenue Cycle Key Performance Indicators (KPIs):
<ul><li>Days Sales Outstanding (DSO): Average # of days to receive payment for services. Operational efficiency measure. Company target is &lt; 25 days.</li>
<li>Aged Accounts Receivable (AAR): % of accounts receivable greater than 90-days as compared to total A/R. Company target is &lt;10%.</li>
<li>Bad Debt Rate (BDR): $ of bad debt write-offs as compared to average revenue. Company target is &lt;0.50%</li>
<li>Collection Rate: % of cash collections as compared to revenue. Company target is &gt; 99%</li>
<li>Cost to Collect: Comparison of costs against revenue as a %. Company target is &lt;1.2%</li>
<li>Company Financial Measure: Drive EBITDA growth through effective revenue cycle management strategies. Company target is &gt; 10%.</li>
</ul>
 
Job Title: Associate, Revenue Cycle 
Classification: Non-Exempt 
Reports to: Lead, Manager or Director of Revenue Cycle 
Salary Range: $20.00 to $24.00/hour 
Location: Hybrid/Remote in Denver, CO 
Apply by: 4/15/2026 
 
What we Offer:
<ul><li>A supportive and collaborative work environment.</li>
<li>Opportunity to Join a Rapidly Growing, Fast-Paced Organization!</li>
<li>Comprehensive benefits package, including health, dental, and vision insurance.</li>
<li>Generous Paid Time Off</li>
<li>401K</li>
<li>A chance to make a meaningful impact in the lives of children and families.</li>
</ul>If you are the best at what you do, and are ready to work with an innovative, positive and supportive organization, please contact us today. 
 
Care Options For Kids is an equal opportunity employer. The Equal Employment Opportunity Policy of Care Options For Kids is to provide a fair and equal employment opportunity for all associates and job applicants regardless of race, color, religion, national origin, gender, sexual orientation, age, marital status or disability. Care Options For Kids hires and promotes individuals solely on the basis of their qualifications for the job to be filled. Care Options For Kids believes that associates should be provided with a working environment which enables each associate to be productive and to work to the best of his or her ability. We do not condone or tolerate an atmosphere of intimidation or harassment based on race, color, religion, national origin, gender, sexual orientation, age, marital status or disability. We expect and require the cooperation of all associates in maintaining a discrimination and harassment-free atmosphere.</div>

Revenue Cycle Management Associate

<div>Care Options for Kids connects leading pediatric specialists with families to provide best-in-class pediatric nursing, therapy, and school-based services. We seamlessly integrate into children&rsquo;s lives by bringing individualized care to children where they live, work, and play. 
 
Our pediatric specialists are committed to providing high-quality pediatric services that help children and families live their best lives. We empower our community of clinicians to meet children where they are by providing the support and resources necessary to decrease administrative burdens. This focus allows our clinicians to obtain optimal work-life balance. 
 
The primary responsibility of the Patient Access Intake Coordinator is to provide exceptional customer service while performing all assigned duties, essential and non-essential. Key job functions include but are not limited to: Entering all referral types into EHR (and other systems as required), assigning referrals to Scheduling queues, completing Medicaid/MCO insurance verification, and entering into EHR for referrals entered. A successful Patient Access Intake Coordinator provides exceptional external and internal customer service. In addition to high individual performance, a Patient Access Intake Coordinator is expected to support peers and lead best practices, process improvement, and continuous enhancements of all Patient Access functions. Ongoing collaboration among team members and with the Manager/Director of Patient Access is required to ensure optimal operating effectiveness. 
Reports To:
<ul><li>Manager of Patient Access</li>
</ul>Essential Job Functions Include, but are not Limited to:
<ul><li>Answer incoming phone calls to Intake line.
</li><li>Enter referrals into EHR (and other systems as required).
</li><li>Contact families with non-contracted insurance to discuss potential financial liability.
</li><li>Assign referrals to Scheduling queues.
</li><li>Complete Medicaid/MCO insurance verification for referrals entered.
</li><li>Meet documentation and communication standards.
</li><li>Enter and maintain accurate information and communication notes in electronic medical record (EHR) and maintain confidentiality with protected health information (PHI).
</li><li>Provide excellent customer service, communicating in a positive and effective manner with families, referral partners, physicians, and clinicians, via phone and email.
</li><li>Support process improvement for all Patient Access functions.
</li><li>Adhere to online presence and communication expectations when working remotely.
</li><li>Other duties as assigned.
</li></ul> 
Education/Licenses/Certifications:
<ul><li>High school diploma or equivalent required.</li>
<li>Bachelors degree or technical school preferred.</li>
<li>Two years of healthcare experience preferred.</li>
</ul>Experience/Requirements:
<ul><li>The ability to think critically and make educated and thoughtful decisions with minimal supervision.</li>
<li>Ability to transform big-picture concepts into concrete operational actions to improve the patient experience, quality of care, and the referral/staffing process.</li>
<li>Ability to effectively present information to clients, employees, families, and referral partners.</li>
<li>Ability to identify and work through complex problems.</li>
<li>The ability to communicate well with clients, family members, and coworkers.
</li><li>Ability to establish and maintain effective working relationships with fellow employees, the public, and supervisors.</li>
<li>Ability to successfully function in a fast-paced, service-oriented environment.</li>
<li>Bilingual in Spanish.</li>
</ul>What We Offer:
<ul><li>A supportive and collaborative work environment.</li>
<li>Opportunities for professional growth and development.</li>
<li>Comprehensive benefits package, including health, dental, and vision insurance.</li>
<li>A chance to make a meaningful impact in the lives of children and families.</li>
</ul>Hourly Wage: 
$16.00 - $19.00/hour 
 
*Compensation dependent on experience. 
 
Location: Full-time, office based role in Dallas, TX 
 
If you are the best at what you do, and are ready to work with an innovative, positive and supportive organization, please contact us today. 
 
Care Options For Kids is an equal opportunity employer. The Equal Employment Opportunity Policy of Care Options For Kids is to provide a fair and equal employment opportunity for all associates and job applicants regardless of race, color, religion, national origin, gender, sexual orientation, age, marital status or disability. Care Options For Kids hires and promotes individuals solely on the basis of their qualifications for the job to be filled. Care Options For Kids believes that associates should be provided with a working environment which enables each associate to be productive and to work to the best of his or her ability. We do not condone or tolerate an atmosphere of intimidation or harassment based on race, color, religion, national origin, gender, sexual orientation, age, marital status or disability. We expect and require the cooperation of all associates in maintaining a discrimination and harassment-free atmosphere. 
 
<ul><li>Restrictions Apply</li></ul></div>

Patient Access Intake Coordinator - Bilingual

Join Care Options For Kids and explore 2   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Care Options For Kids

About Company

Revenue Cycle Management Associate

Patient Access Intake Coordinator - Bilingual