Abrar Admin

CarePoint

About the Job The Patient Care Coordinator is an essential part of the multidisciplinary team that provides patients with exceptional care. Duties include checking patients in and out, answering incoming patient and referring provider calls, returning voicemails, routing faxes, scheduling patients, processing referrals, checking insurance eligibility, and routing callers to the appropriate team member. The Patient Care Coordinator actively manages patient needs and ensures a seamless end to end experience, while also being the positive face of the practice at the front desk.About CarePointOur administrative and management staff provide a host of services, from operations support to legal services and everything in between, to support 600+ physicians and advanced practice providers in 11 different clinical settings. The nonclinical support our employees provide enable our clinical professionals, who work in dozens of emergency departments and hundreds of hospitals across the U.S., to remain laser-focused on what matters most &mdash; providing the highest level of care to patients each and every day.This position is an in-person role, accompanied by an hourly pay rate ranging from $19-27/hr depending on experience, and a comprehensive benefits package designed to support your health, financial well-being, and work-life balance. This role is located at the Swedish Medical Campus in Englewood, CO. Key Responsibilities&middot; Answers incoming calls from patients.&middot; Checking voicemails and making return calls.&middot; Processing new and existing patient referrals and obtaining prior authorization when necessary.&middot; Processing faxes.&middot; Scheduling new, follow-up, and post-operative appointments.&middot; Sending out patient paperwork.&middot; Obtaining prior authorization for surgeries when needed.&middot; Assisting Medical Assistants with administrative tasks as needed.&middot; Rooming patients as needed.&middot; Assisting Surgery Schedulers as needed.&middot; Preparing for clinic in advance to ensure streamlined operations.&middot; Running clinic from the front desk- checking patients in and out.&middot; Obtaining and uploading medical records.&middot; Assisting patients with billing questions.&middot; Conducting insurance eligibility checks.&middot; Checking the mail and doing supply inventory for the clinic.&middot; Collecting copays and deductibles at the time of service/prior to surgery.&middot; Other duties may be assigned if determined in the best interest of the Practice.Qualifications&middot; Educationo High school diploma or equivalent&middot; Experienceo Previous front desk or receptionist experience preferredo Phone, scheduling or call center experience preferredo One to two years of healthcare experience preferred&middot; Knowledge/Skills/Abilitieso Strong attention to detailo Excellent analytical and critical thinking skillso Excellent verbal and written communication skills and the ability to communicate effectively with patients, providers and payerso The ability to multitask and be a team player, helping wherever neededo Strong commitment to actively supporting an ethical open working environmento Working knowledge of Google Drive and Docso Ability to excel in a team-based environmentBenefitsCarePoint is committed to the wellbeing of our valued employees, offering a wide range of voluntary benefits such as:&middot; Comprehensive health coverage, including medical, dental, and vision insurance, with access to a Health Savings Account (HSA).&middot; Wellbeing and support resources, including an Employee Assistance Program offering confidential counseling and support services.&middot; Time away from work benefits, featuring accrued paid time off that increases with tenure, along with paid parental leave.&middot; Financial security and protection, including 401(k) retirement plan with a 7.5% direct employer contribution after 1 year of employment, life insurance, and identity theft protection.&middot; Community and culture initiatives, including weekly in-office events every Wednesday that foster connection collaboration, and team engagement.More about CarePointCarepoint is a rapidly growing, mission-driven organization dedicated to delivering exceptional, patient-centered care. We operate at the intersection of technology and healthcare, focusing on innovative solutions to improve health outcomes and enhance the patient experience. We value collaboration, integrity, and continuous improvement, striving to create a dynamic and supportive environment for our employees to thrive.Our Values:<ul><li>Collaboration and Teamwork: We work in partnership with patients, fellow providers, and each other. It is through partnerships that we are able to achieve great work.</li><li>Communication and Transparency: We pride ourselves on practicing open communication with all CarePoint members. As a physician-owned and led management services organization and practice, we hold transparency as one of our top core values and seek to communicate often and well.</li><li>Sustainability and Innovation: We seek to honor our history by working hard to preserve our culture and unique model. We simultaneously want to be a part of the evolving world of healthcare and invest in future models of care delivery.</li></ul>Pay: $19.00 - $27.00 per hourPeople with a criminal record are encouraged to applyApplication Question(s):<ul><li>What is your hourly pay rate expectation?</li></ul>Work Location: In person

Patient Care Coordinator

Join CarePoint and explore 1   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

CarePoint

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Patient Care Coordinator