Careem

<div><div><p>Careem is building the Everything App for the greater Middle East &mdash; making it easy to move around, order food and groceries, manage payments, and more. Our purpose is simple: to simplify and improve people&rsquo;s lives and build an awesome organisation that inspires.
<br>
Since 2012, Careem has enabled earnings for over 2.5 million Captains, simplified the lives of more than 70 million customers, and built a platform where the region&rsquo;s best talent and entrepreneurs thrive. We operate in 70+ cities across 10 countries, from Morocco to Pakistan.</p>
<p><b><i>We&rsquo;re now entering our next chapter &mdash; one powered by AI. We&rsquo;re looking for AI talent: curious problem-solvers who know how to apply AI to build tools, automate workflows, and create real impact. Whether it&rsquo;s streamlining operations, enhancing customer experience, or reimagining internal systems &mdash; we want people who can make Careem work smarter and move faster.</i></b></p><br>
</div>
<div></div><div><div><b>About the role
</b><br>
<br>
At Careem, we are revolutionizing the way customers access everyday essentials. Our Shops team is dedicated to providing seamless delivery experiences from supermarkets, florists, pharmacies, and more through our marketplace. We work closely with our partners to ensure they are equipped with the tools and support needed to succeed. As an Operations Associate, you will play a crucial role in ensuring operational efficiency, partner satisfaction, and a top-tier customer experience.<br>
<br>
<br>
</div><div></div><div><b>What You'll Do</b>
</div><ul><li>Support Operational Performance: Assist in monitoring key operational metrics such as order fulfilment, stock availability, and merchant response times to ensure a smooth experience for customers and partners.</li>
<li>Partner Assistance &amp; Relationship Management: Act as a key point of contact for merchants, providing guidance on processes, addressing their concerns, and ensuring they have the necessary support.</li>
<li>Inventory &amp; Assortment Oversight: Help maintain accurate item listings and stock availability to reduce out-of-stock issues and enhance customer satisfaction.</li>
<li>Promotions &amp; Campaign Coordination: Support merchants in implementing promotions and discounts on time to maximize sales opportunities.</li>
<li>Quality &amp; Accuracy Maintenance: Ensure that partner catalogs are kept up to date with correct product details, pricing, and availability.</li>
<li>Merchant Support: Guide Merchants through the use of Careem&rsquo;s internal tools and systems to improve their order management and operational efficiency.</li>
<li>Order Flow Improvement: Work with partners to identify potential delays and suggest improvements to streamline their processes.</li>
<li>Team Collaboration: Work closely with internal teams, including logistics, commercial, and customer support, to ensure smooth day-to-day operations and resolve challenges effectively.</li>
</ul><div></div><div><b>What You'll Need</b>
</div><ul><li>Analytical Mindset: Ability to read and interpret data, draw insights, and make data-driven decisions to improve performance.</li>
<li>Customer &amp; Partner Focus: Strong relationship management skills with a partner-first approach to resolving issues.</li>
<li>Technical Proficiency: Comfortable working with internal dashboards, Excel/Google Sheets, and CRM tools. SQL knowledge is a plus.</li>
<li>Problem-Solving Skills: Ability to identify pain points in vendor operations and implement actionable solutions.</li>
<li>Excellent Communication: Ability to interact with vendors professionally and guide them through operational processes.</li>
<li>Agility &amp; Adaptability: Ability to work in a fast-paced environment, manage multiple tasks, and adapt to changing business needs.</li><br>
</ul><p></p><p><b>What we&rsquo;ll provide you</b></p>
<p>We offer colleagues the opportunity to drive impact in the region while they learn and grow. As a full time Careem colleague, you will be able to:</p>
<ul><li>Work and learn from great minds by joining a community of inspiring colleagues.</li>
<li>Put your passion to work in a purposeful organisation dedicated to creating impact in a region with a lot of untapped potential.</li>
<li>Explore new opportunities to learn and grow every day.</li>
<li>Work 4 days a week in office &amp; 1 day from home, and remotely from any country in the world for 30 days a year with unlimited vacation days per year. (If you are in an individual contributor role in tech, you will have 2 office days a week and 3 to work from home.)</li>
<li>Access to healthcare benefits and fitness reimbursements for health activities including gym, health club, and training classes.</li></ul></div></div><p></p>

Operations Coordinator

<div>
 <strong>
  About the Company
  <br/>
  <br/>
 </strong>
 Careem is building the Everything App for the greater Middle East &mdash; making it easy to move around, order food and groceries, manage payments, and more. Our purpose is simple: to simplify and improve people&rsquo;s lives and build an awesome organisation that inspires.
 <br/>
 <br/>
 Since 2012, Careem has enabled earnings for over 2.5 million Captains, simplified the lives of more than 70 million customers, and built a platform where the region&rsquo;s best talent and entrepreneurs thrive. We operate in 70+ cities across 10 countries, from Morocco to Pakistan.
 <br/>
 <br/>
 <strong>
  <em>
   We&rsquo;re now entering our next chapter &mdash; one powered by AI. We&rsquo;re looking for AI talent: curious problem-solvers who know how to apply AI to build tools, automate workflows, and create real impact. Whether it&rsquo;s streamlining operations, enhancing customer experience, or reimagining internal systems &mdash; we want people who can make Careem work smarter and move faster.
   <br/>
   <br/>
  </em>
 </strong>
 <strong>
  About The Team
  <br/>
  <br/>
 </strong>
 Careem Grocery is on a mission to reinvent the way people shop for groceries, pharmacy items, and retail products. As an exciting new vertical within Careem &mdash; a startup within a startup &mdash; we are in the early stages of building our product and facing a wide range of meaningful and fundamental challenges. Our goal is to achieve rapid growth and deliver a delightful experience for our customers across the region.
 <br/>
 <br/>
 <strong>
  About The Role
  <br/>
  <br/>
 </strong>
 We are looking for a highly organized and detail-oriented Supply Chain Coordinator to join our Grocery team. Based in Karachi, this role will support the Careem Grocery operations remotely across UAE. You will play a critical role in ensuring inventory availability, coordinating with suppliers and internal stakeholders, and driving efficient supply chain processes.
 <br/>
 <br/>
 <strong>
  What You'll Do
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Build and maintain strong relationships with key suppliers to ensure timely product availability and delivery
  </li>
  <li>
   Collaborate with demand planning, commercial, and supply chain teams to maintain optimal inventory levels and assortment
  </li>
  <li>
   Conduct regular supplier performance reviews and identify opportunities for improvement
  </li>
  <li>
   Proactively resolve supplier issues and disputes
  </li>
  <li>
   Manage delivery schedules between distribution centers (DC), suppliers, and stores to enable seamless inventory transfer
  </li>
  <li>
   Coordinate timely returns of damaged, expired, or non-usable items from stores back to suppliers
  </li>
  <li>
   Maintain and update SKU master-data to ensure accurate product information across systems
  </li>
  <li>
   Investigate non-delivered items through root cause analysis (RCA) and implement actions to improve fill-rates and reduce out-of-stock situations
  </li>
  <li>
   Oversee promotional stock transfers across DCs, suppliers, and stores to ensure high availability during campaigns
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  What You'll Need
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Minimum 2+ years of experience in a supply chain or similar operational role; experience in tech, logistics, or startups is a plus
  </li>
  <li>
   Bachelor&rsquo;s degree in Engineering, preferably with a focus on Supply Chain or Operations Management
  </li>
  <li>
   Strong analytical skills and advanced proficiency in Excel; SQL knowledge is a bonus
  </li>
  <li>
   High attention to detail and the ability to follow up rigorously on daily operations
  </li>
  <li>
   Grit and a hands-on mindset to tackle challenges head-on and drive execution
  </li>
  <li>
   Excellent communication skills, with the ability to work across supplier and DC operational teams
  </li>
  <li>
   Self-starter attitude with the ability to independently extract and analyze data to support decisions
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  What We&rsquo;ll Provide You
  <br/>
  <br/>
 </strong>
 We offer colleagues the opportunity to drive impact in the region while they learn and grow. As a full time Careem colleague, you will be able to:
 <br/>
 <br/>
 <ul>
  <li>
   Work and learn from great minds by joining a community of inspiring colleagues.
  </li>
  <li>
   Put your passion to work in a purposeful organisation dedicated to creating impact in a region with a lot of untapped potential.
  </li>
  <li>
   Explore new opportunities to learn and grow every day.
  </li>
  <li>
   Work 4 days a week in office &amp; 1 day from home, and remotely from any country in the world for 30 days a year with unlimited vacation days per year. (If you are in an individual contributor role in tech, you will have 2 office days a week and 3 to work from home.)
  </li>
  <li>
   Access to healthcare benefits and fitness reimbursements for health activities including gym, health club, and training classes.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Location
 </strong>
 : Karachi, with remote support responsibilities for Grocery operations in UAE
</div>


Senior Supply Associate

<div><div><p>Careem is building the Everything App for the greater Middle East &mdash; making it easy to move around, order food and groceries, manage payments, and more. Our purpose is simple: to simplify and improve people&rsquo;s lives and build an awesome organisation that inspires.
<br>
Since 2012, Careem has enabled earnings for over 2.5 million Captains, simplified the lives of more than 70 million customers, and built a platform where the region&rsquo;s best talent and entrepreneurs thrive. We operate in 70+ cities across 10 countries, from Morocco to Pakistan.</p>
<p><b><i>We&rsquo;re now entering our next chapter &mdash; one powered by AI. We&rsquo;re looking for AI talent: curious problem-solvers who know how to apply AI to build tools, automate workflows, and create real impact. Whether it&rsquo;s streamlining operations, enhancing customer experience, or reimagining internal systems &mdash; we want people who can make Careem work smarter and move faster.</i></b></p><br>
</div><div><div><div><div><div><div><div><div><div><div><div><div><div><br>
<b>About the team
</b><br>
<br>
Careem Grocery is on a mission to reinvent the way people shop for groceries, pharmacy items, and retail products. As an exciting new vertical within Careem &mdash; a startup within a startup &mdash; we are in the early stages of building our product and facing a wide range of meaningful and fundamental challenges. Our goal is to achieve rapid growth and deliver a delightful experience for our customers across the region.<br>
<br>
<br>
<br>
<b>About the role
</b><br>
<br>
We are looking for a highly organized and detail-oriented Supply Chain Coordinator to join our Grocery team. Based in Karachi, this role will support the Careem Grocery operations remotely across UAE. You will play a critical role in ensuring inventory availability, coordinating with suppliers and internal stakeholders, and driving efficient supply chain processes.<br>
<br>
<br>
<br>
<b>What you'll do
</b></div><ul><li>Build and maintain strong relationships with key suppliers to ensure timely product availability and delivery</li>
<li>Collaborate with demand planning, commercial, and supply chain teams to maintain optimal inventory levels and assortment</li>
<li>Conduct regular supplier performance reviews and identify opportunities for improvement</li>
<li>Proactively resolve supplier issues and disputes</li>
<li>Manage delivery schedules between distribution centers (DC), suppliers, and stores to enable seamless inventory transfer</li>
<li>Coordinate timely returns of damaged, expired, or non-usable items from stores back to suppliers</li>
<li>Maintain and update SKU master-data to ensure accurate product information across systems</li>
<li>Investigate non-delivered items through root cause analysis (RCA) and implement actions to improve fill-rates and reduce out-of-stock situations</li>
<li>Oversee promotional stock transfers across DCs, suppliers, and stores to ensure high availability during campaigns</li><br>
</ul><div><br>
<br>
<b>What you'll need</b>
</div><ul><li>Minimum 2+ years of experience in a supply chain or similar operational role; experience in tech, logistics, or startups is a plus</li>
<li>Bachelor&rsquo;s degree in Engineering, preferably with a focus on Supply Chain or Operations Management</li>
<li>Strong analytical skills and advanced proficiency in Excel; SQL knowledge is a bonus</li>
<li>High attention to detail and the ability to follow up rigorously on daily operations</li>
<li>Grit and a hands-on mindset to tackle challenges head-on and drive execution</li>
<li>Excellent communication skills, with the ability to work across supplier and DC operational teams</li>
<li>Self-starter attitude with the ability to independently extract and analyze data to support decisions</li><br>
</ul><div></div><div><p><b>What we&rsquo;ll provide you</b></p>
<p>We offer colleagues the opportunity to drive impact in the region while they learn and grow. As a full time Careem colleague, you will be able to:</p>
<ul><li>Work and learn from great minds by joining a community of inspiring colleagues.</li>
<li>Put your passion to work in a purposeful organisation dedicated to creating impact in a region with a lot of untapped potential.</li>
<li>Explore new opportunities to learn and grow every day.</li>
<li>Work 4 days a week in office &amp; 1 day from home, and remotely from any country in the world for 30 days a year with unlimited vacation days per year. (If you are in an individual contributor role in tech, you will have 2 office days a week and 3 to work from home.)</li>
<li>Access to healthcare benefits and fitness reimbursements for health activities including gym, health club, and training classes.</li>
</ul><br>
<b>Location</b>: Karachi, with remote support responsibilities for Grocery operations in UAE</div></div></div></div></div></div></div></div></div></div></div></div></div></div><div></div>

<div>
 <strong>
  About the Company
  <br/>
  <br/>
 </strong>
 Careem is building the Everything App for the greater Middle East &mdash; making it easy to move around, order food and groceries, manage payments, and more. Our purpose is simple: to simplify and improve people&rsquo;s lives and build an awesome organisation that inspires.
 <br/>
 <br/>
 Since 2012, Careem has enabled earnings for over 2.5 million Captains, simplified the lives of more than 70 million customers, and built a platform where the region&rsquo;s best talent and entrepreneurs thrive. We operate in 70+ cities across 10 countries, from Morocco to Pakistan.
 <br/>
 <br/>
 <strong>
  <em>
   We&rsquo;re now entering our next chapter &mdash; one powered by AI. We&rsquo;re looking for AI talent: curious problem-solvers who know how to apply AI to build tools, automate workflows, and create real impact. Whether it&rsquo;s streamlining operations, enhancing customer experience, or reimagining internal systems &mdash; we want people who can make Careem work smarter and move faster.
   <br/>
   <br/>
  </em>
 </strong>
 <strong>
  What You'll Do
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Support Operational Performance: Assist in monitoring key operational metrics such as order fulfilment, stock availability, picking accuracy and quality
  </li>
  <li>
   Process Improvement: Identify areas for process improvement and build SOPs
  </li>
  <li>
   Capacity Planning: Plan the shifts structure and manpower according to demand patterns
  </li>
  <li>
   Team Management: Supervise the ops team and foster a positive and productive team environment
  </li>
  <li>
   Training Sessions: Conduct training sessions on SOPs and do spot checks to evaluate the performance
  </li>
  <li>
   Quality &amp; Accuracy Maintenance: Ensure that catalogs are kept up to date with correct product details, pricing, and availability
  </li>
  <li>
   Team Collaboration: Work closely with internal teams, including logistics, commercial, and customer support, to ensure smooth day-to-day operations and resolve challenges effectively
  </li>
  <li>
   Conduct Interviews: Lead the end to end hiring process for ops team
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  What You'll Need
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   A minimum of 2&ndash;3 years of experience in on-ground operations is required.
  </li>
  <li>
   Proficiency in English is essential, and the ability to communicate in Urdu or Hindi is highly preferred.
  </li>
  <li>
   Analytical Mindset: Ability to read and interpret data, draw insights, and make data-driven decisions to improve performance.
  </li>
  <li>
   Team Leadership: Strong leadership skills with a structured approach to resolving issues.
  </li>
  <li>
   Technical Proficiency: Comfortable working with internal dashboards, Excel/Google Sheets, and CRM tools. SQL knowledge is a plus.
  </li>
  <li>
   Problem-Solving Skills: Ability to identify pain points in operations and implement actionable solutions.
  </li>
  <li>
   Excellent Communication: Ability to interact with vendors professionally and guide them through operational processes.
  </li>
  <li>
   Agility &amp; Adaptability: Ability to work in a fast-paced environment, manage multiple tasks, and adapt to changing business needs.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  What We&rsquo;ll Provide You
  <br/>
  <br/>
 </strong>
 We offer colleagues the opportunity to drive impact in the region while they learn and grow. As a full time Careem colleague, you will be able to:
 <br/>
 <br/>
 <ul>
  <li>
   Work and learn from great minds by joining a community of inspiring colleagues.
  </li>
  <li>
   Put your passion to work in a purposeful organisation dedicated to creating impact in a region with a lot of untapped potential.
  </li>
  <li>
   Explore new opportunities to learn and grow every day.
  </li>
  <li>
   Work 4 days a week in office &amp; 1 day from home, and remotely from any country in the world for 30 days a year with unlimited vacation days per year. (If you are in an individual contributor role in tech, you will have 2 office days a week and 3 to work from home.)
  </li>
  <li>
   Access to healthcare benefits and fitness reimbursements for health activities including gym, health club, and training classes.
  </li>
 </ul>
</div>


Join Careem and explore 4   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Careem

About Company

Operations Coordinator

Senior Supply Associate

Senior Supply Associate

Operations Coordinator