Careem

<div>
 
 About the Company
 
 
 
 Careem is building the Everything App for the greater Middle East, making it easier than ever to move around, order food and groceries, manage payments, and more. Careem is led by a powerful purpose to simplify and improve the lives of people and build an awesome organisation that inspires. Since 2012, Careem has created earnings for over 2.5 million Captains, simplified the lives of over 70 million customers, and built a platform for the region&rsquo;s best talent to thrive and for entrepreneurs to scale their businesses. Careem operates in over 70 cities across 10 countries, from Morocco to Pakistan.
 
 
 
 About The Team
 
 
 
 The LiveOps team plays a critical role in ensuring the smooth flow of our KSA Express operations. As the frontline of live order management, the team works closely with captains, clients, and suppliers to make sure every order is delivered on time and with an excellent customer experience. This is a fast-paced, high-impact environment where quick problem-solving, multitasking, and clear communication are essential.
 
 
 
 What You'll Do
 
 
 
 <ul>
 <li>
 Monitor and manage live orders in real time to ensure delivery within SLA.
 </li>
 <li>
 Communicate with captains to guide and support them through the order journey.
 </li>
 <li>
 Support clients by addressing live order concerns professionally.
 </li>
 <li>
 Resolve escalations promptly, ensuring smooth and seamless delivery experiences.
 </li>
 <li>
 Document live operations incidents and maintain accurate reporting.
 </li>
 <li>
 Share daily and weekly performance updates with the wider operations team.
 </li>
 <li>
 Collaborate with performance, acquisition, and commercial teams to improve processes and outcomes.
 
 
 </li>
 </ul>
 
 What You'll Need
 
 
 
 <ul>
 <li>
 Successful candidates will have a passionate commitment to improving the lives of people, a strong focus on excellence, and alignment with our core values and purpose.
 </li>
 <li>
 1&ndash;2 years of experience in customer care or LiveOps (preferred).
 </li>
 <li>
 Strong multitasking ability with excellent attention to detail.
 </li>
 <li>
 Ability to work under pressure and stay calm in fast-paced environments.
 </li>
 <li>
 Excellent communication skills with polite and professional manners.
 </li>
 <li>
 Client-focused mindset with the ability to build trust with captains and stakeholders.
 </li>
 <li>
 Quick learner with adaptability to new tools, processes, and technologies.
 </li>
 <li>
 Flexibility to work rotational shifts, including nights, weekends, and holidays.
 
 
 </li>
 </ul>
 
 What We&rsquo;ll Provide You
 
 
 
 We offer colleagues the opportunity to drive impact in the region while they learn and grow. As a full time Careem colleague, you will be able to:
 
 
 <ul>
 <li>
 Work and learn from great minds by joining a community of inspiring colleagues.
 </li>
 <li>
 Put your passion to work in a purposeful organisation dedicated to creating impact in a region with a lot of untapped potential.
 </li>
 <li>
 Explore new opportunities to learn and grow every day.
 </li>
 </ul>
</div>

Operations Assistant - Live Ops

<div><div>Careem is building the Everything App for the greater Middle East, making it easier than ever to move around, order food and groceries, manage payments, and more. Careem is led by a powerful purpose to simplify and improve the lives of people and build an awesome organisation that inspires. Since 2012, Careem has created earnings for over 2.5 million Captains, simplified the lives of over 70 million customers, and built a platform for the region&rsquo;s best talent to thrive and for entrepreneurs to scale their businesses. Careem operates in over 70 cities across 10 countries, from Morocco to Pakistan.</div><div>
About the role:

The Infrastructure engineer will be responsible for the Systems &amp; Network Administration, change, managing and supporting the enterprise network, maintenance and support, day to day support, incident management, problem management of all Careem managed IT systems and the ongoing design and implementation of Infrastructure changes and enhancements.

This role will therefore include responsibility for:

Key Objectives:
<ul>
<li>The role is to deploy, support and administrate IT infrastructure services and systems, voice and data network, MPLS, DPLC &amp; wireless and multisite mesh networks. Monitor and maintain layer 1-7 and end to end support</li>
<li>Designing and implementing new network solutions and/or improving the efficiency of current networks</li>
<li>Installing, configuring and supporting network equipment including routers, switches, SASE gateways, firewalls, WAN accelerators and aggregators, wireless networks</li>
<li>Working on escalated Incidents from the IT Service Desk and ensuring that Incidents are updated daily with meaningful updates, quality and troubleshooting steps performed. Ensure that incidents are resolved within the set SLA&rsquo;s.</li>
<li>To be responsible for changes affecting the IT infrastructure and that such changes take place in a controlled and auditable manner.</li>
<li>The network engineer is also required to ensure continuous improvement and will be responsible for infrastructure projects.</li>
<li>Keeping up to date with latest technology changes and industry practices.</li><li> 

Documentation of CAREEM network infrastructure (HW/SW inventory, network documentations, etc.)
</li>
<li>Management of incidents to ensure rapid resolution. Including: (Root cause analysis. Managing incidents to ensure all avenues are explored.

Weighing up possible solutions and associated risk)
</li>
</ul>Key Responsibilities: 

Administration:
<ul>
<li>Monitoring and reporting on IT Infrastructure and underlying Network Services</li>
<li>Providing 24x7 second-line support and support escalation services</li>
<li>Resolution of production incidents and underlying causes</li>
<li>Accepting new systems or changes as fit for release</li>
<li>Conducting Service Reviews with internal teams and suppliers</li>
<li>Liaison with 3rd party suppliers</li>
<li>Management of incidents to ensure rapid resolution. Including:</li>
<ul><li>Root cause analysis</li>
<li>Ensuring necessary communication is sent to relevant parties</li>
<li>Weighing up possible solutions and associated risk</li>
<li>Ensuring completion of follow up actions</li>
</ul><li>Design/Review of all network changes</li>
<li>Tracking and resolution of single points of failure within the infrastructure</li>
</ul>
Technical Knowledge:
<ul>
<li>Must have knowledge and experience of Datacenter management , Unified communication family suites, LANs, WANs, Wireless Networks, Virtualization, strong understanding TCP/IP protocol stack and network layer, Routing,Switching, MPLS networks,Firewalls, SASE networks,VPN technologies, system monitoring and management.</li>
<li>Expose to VMware ESX and vCenter 4.x and all major virtualization infrastructure solutions. Exposure to Open Source technologies including Linux and</li>
<li>VoIP telephony systems, and strong understanding of voice infrastructures</li>
<li>IT security tools and techniques, Good working Knowledge of Information Governance and its application within IT. Possesses general understanding in the areas of application programming, database and system design.</li>
<li>Prior Applications Integration experience; Software as a service Integration</li>
</ul>
Problem Solving
<ul>
<li>Combine patience, determination, and persistence to troubleshoot issues</li>
<li>Dynamic, results-oriented problem solver</li>
<li>Easily understand, investigate and solve technical problems in a details driven attitude</li>
<li>Skilled at evaluating options and generating solutions</li>
<li>Strong problem-solving and analytical skills</li>
<li>Troubleshooting equipment or situations</li>
</ul>
QUALIFICATIONS AND EXPERIENCE: 

Degree in computer science or similar discipline.

Desired Certifications:
<ul>
<li>Network + , CCNA, CCNP</li>
<li>MCSE or MCITP + AWS/Azure certified</li>
<li>Security +</li>
<li>ITIL</li>
</ul>
 Desired Skills:
<ul>
<li>Experience working within the industry is desirable</li>
<li>Next Generation Firewalls</li>
<li>MDM (Mobile devices management)</li>
<li>Virtualization, VMWare, AWS , Active Directory, SSO, SASE</li>
<li>LANs, WANs, TCP/IP protocol stack, Routing</li>
<li>Managing heterogeneous network environments.</li>
</ul>
Good to have:
<ul>
<li>Knowledge of administration and deployment of following</li>
<li>Zscaler</li>
<li>Jump Cloud - MDM</li>
<li>Sonus voice gateways</li>
<li>Genesis call center on-prem solution</li>
<li>Cisco Meraki Platform</li>
<li>Orange MPLS</li>
</ul>
Experience:

Minimum 3 years experience in similar capacity working as IT Infrastructure Engineer, Systems or network Administrator for organization with minimum 1000+ users 


What we&rsquo;ll provide you

We offer colleagues the opportunity to drive impact in the region while they learn and grow. As a full time Careem colleague, you will be able to:
<ul>
<li>Work and learn from great minds by joining a community of inspiring colleagues.</li>
<li>Put your passion to work in a purposeful organisation dedicated to creating impact in a region with a lot of untapped potential.</li>
<li>Explore new opportunities to learn and grow every day.</li>
<li>Work 4 days a week in office &amp; 1 day from home, and remotely from any country in the world for 30 days a year with unlimited vacation days per year. (If you are in an individual contributor role in tech, you will have 2 office days a week and 3 to work from home.)</li>
<li>Access to healthcare benefits and fitness reimbursements for health activities including gym, health club, and training classes.</li></ul></div></div>

IT Infrastructure Engineer

<div>
 
 About the Company
 
 
 
 Careem is building the Everything App for the greater Middle East, making it easier than ever to move around, order food and groceries, manage payments, and more. Careem is led by a powerful purpose to simplify and improve the lives of people and build an awesome organisation that inspires. Since 2012, Careem has created earnings for over 2.5 million Captains, simplified the lives of over 70 million customers, and built a platform for the region&rsquo;s best talent to thrive and for entrepreneurs to scale their businesses. Careem operates in over 70 cities across 10 countries, from Morocco to Pakistan.
 
 
 
 About The Team
 
 
 
 Careem Grocery is on a mission to reinvent the way people shop for grocery, pharmacy and retail products. As an exciting new vertical within Careem (a startup within a startup), we&rsquo;re in the early stages of building our product and have plenty of interesting and fundamental challenges to solve in order to achieve our ambitious growth goals in this burgeoning space.
 
 
 
 What You'll Do
 
 
 
 <ul>
 <li>
 Demand &amp; Supply Planning Support
 </li>
 <li>
 Assist in daily demand forecasting activities and performance tracking
 </li>
 <li>
 Support rebalancing logic execution across store and dark store networks
 </li>
 <li>
 Collaborate wit demand manager to analyze SKU-level performance and out-of-stock trends
 </li>
 <li>
 Help validate and cleanse data feeding into the RELEX migration effort
 </li>
 <li>
 Logistics &amp; Inventory Coordination
 </li>
 <li>
 Participate in inventory transfer planning between dark stores and distribution centers (DCs)
 </li>
 <li>
 Monitor stock levels, replenishment triggers, and safety stock compliance
 </li>
 <li>
 Support the generation of weekly and monthly reports on fulfillment KPIs and transfer efficiency
 </li>
 <li>
 Analytics &amp; Process Improvement
 </li>
 <li>
 Use Excel and SQL to generate dashboards, trend insights, and performance summaries Identify gaps and suggest improvements in fulfillment workflows, automation logic, or documentation processes
 
 
 </li>
 </ul>
 
 What We&rsquo;ll Provide You
 
 
 
 We offer colleagues the opportunity to drive impact in the region while they learn and grow. As a full time Careem colleague, you will be able to:
 
 
 <ul>
 <li>
 Work and learn from great minds by joining a community of inspiring colleagues.
 </li>
 <li>
 Put your passion to work in a purposeful organisation dedicated to creating impact in a region with a lot of untapped potential.
 </li>
 <li>
 Explore new opportunities to learn and grow every day.
 </li>
 <li>
 Work 4 days a week in office &amp; 1 day from home, and remotely from any country in the world for 30 days a year with unlimited vacation days per year. (If you are in an individual contributor role in tech, you will have 2 office days a week and 3 to work from home.)
 </li>
 </ul>
</div>

Supply Chain Management Co-op training

<div>
 
 About the Company
 
 
 
 Careem is building the Everything App for the greater Middle East, making it easier than ever to move around, order food and groceries, manage payments, and more. Careem is led by a powerful purpose to simplify and improve the lives of people and build an awesome organisation that inspires. Since 2012, Careem has created earnings for over 2.5 million Captains, simplified the lives of over 70 million customers, and built a platform for the region&rsquo;s best talent to thrive and for entrepreneurs to scale their businesses. Careem operates in over 70 cities across 10 countries, from Morocco to Pakistan.
 
 
 
 About The Team
 
 
 
 At Careem, the mission for the NextGen Programme is to help grow our engineers by learning how to write Clean Code, use SOLID principle techniques, and design reliable systems. The ultimate goal is to train new engineers to build excellent foundations with high standards. Our Programme covers vast areas in engineering: Backend, Frontend, Web, Mobile, Data Analysis, MLOps, Infrastructure, Cyber Security and QA.
 
 
 We are looking for software engineers to join our team of talented engineers that share a common interest in distributed backend systems, their scalability, and continued development. You will work alongside a top talent for an accelerated learning path. You will have access to some of the most exciting projects and advanced tech for accelerated learning and exposure.
 
 
 You will be responsible for maintaining some of our services that power the Careem. Engine, scaling highly distributed systems, and continuously documenting and improving our engineering practices. These large-scale, distributed systems handle everything from user requests to payment processing.
 
 
 
 What You'll Do
 
 
 
 Our tech stack is Java 8 and Spring Boot, Micro-Service Architecture, SQL and no-SQL DBs and AWS infrastructure. Key responsibilities include:
 
 
 <ul>
 <li>
 Development of our distributed backend system to meet the challenging functional, scalability, and reliability requirements for our fast-growing business.
 </li>
 <li>
 Maintain features and systems, with an emphasis on code quality, maintainability, readability, and testing.
 </li>
 <li>
 Facilitate collaboration with other engineers, product owners, and designers to solve interesting and challenging problems across our platform.
 </li>
 <li>
 Be a valued member of an autonomous, cross-functional agile team.
 </li>
 <li>
 You care about quality and you know what it means to ship high-quality code.
 
 
 </li>
 </ul>
 
 What You'll Need
 
 
 
 <ul>
 <li>
 2-4 Years of Experience required.
 </li>
 <li>
 The ideal candidate will have a passionate commitment to improving the lives of people, an insane focus on excellence and customer service, and a strong alignment with our core values: being bold, focused, agile and collaborative.
 
 
 </li>
 </ul>
 
 Must Have
 
 
 
 <ul>
 <li>
 Bachelor's Degree in Computer Science or other related technical fields.
 </li>
 <li>
 Understanding of Object-oriented design, data structures, and algorithms.
 </li>
 <li>
 Ability to solve complex problems.
 </li>
 <li>
 Must be able to write clean and maintainable code (must love coding!).
 </li>
 <li>
 Ability to effectively articulate technical challenges and solutions; deal with loosely defined problems and fast-changing requirements &amp; think abstractly.
 </li>
 <li>
 Passionate about learning new technologies and working on a product of massive scale and impact.
 </li>
 <li>
 Able to communicate effectively.
 </li>
 <li>
 Attention to detail.
 
 
 </li>
 </ul>
 
 Nice To Have
 
 
 
 <ul>
 <li>
 Knowledge of AWS
 </li>
 <li>
 Knowledge of clean code principles
 </li>
 <li>
 Deep understanding of design patterns
 </li>
 <li>
 Demonstrated ability of test-driven development
 </li>
 </ul>
</div>

Software Engineer II - Backend | NextGen Engineering

<div>
 
 About the Company
 
 
 
 Careem is building the Everything App for the greater Middle East, making it easier than ever to move around, order food and groceries, manage payments, and more. Careem is led by a powerful purpose to simplify and improve the lives of people and build an awesome organisation that inspires. Since 2012, Careem has created earnings for over 2.5 million Captains, simplified the lives of over 70 million customers, and built a platform for the region&rsquo;s best talent to thrive and for entrepreneurs to scale their businesses. Careem operates in over 70 cities across 10 countries, from Morocco to Pakistan.
 
 
 
 About The Team
 
 
 
 At Careem, the mission for the Next Generation of ML Ops Engineers is to help grow our new joint Engineering by learning how to write Clean Code, use SOLID principle techniques, and design reliable systems. Our Programme covers all the areas of Careem tech be it Cyber Security, Data, Machine Learning, Infrastructure, and all the Software Engineering tracks like Backend, Frontend as well as Mobile.
 
 
 We are looking for prospective data scientists to join our team. If you are interested in end-to-end development of data science projects from idea to production service then this opportunity is definitely for you. Working with a senior team of talented data scientists you will accelerate your professional growth and will gain priceless experience.
 
 
 
 What You'll Need
 
 
 
 <ul>
 <li>
 2-4 years of experience
 </li>
 <li>
 The ideal candidate will have a passionate commitment to improving the lives of people, an insane focus on excellence and customer service, and a strong alignment with our core values: being bold, focused, agile and collaborative.
 
 
 </li>
 </ul>
 
 Must Have
 
 
 
 <ul>
 <li>
 Strong knowledge of statistics, probability theory, calculus, linear algebra, mathematical analysis, differential calculus
 </li>
 <li>
 Strong knowledge of Python programing language, SQL, algorithms and data structures
 </li>
 <li>
 Knowledge of the theory of Machine Learning algorithms
 </li>
 <li>
 Fluency in English along with excellent oral and written communication skills.
 
 
 </li>
 </ul>
 
 Nice To Have
 
 
 
 <ul>
 <li>
 Hands on experience of development and deployment of ML algorithms
 </li>
 <li>
 Portfolio of ML projects on GitHub
 
 
 </li>
 </ul>
 
 What We&rsquo;ll Provide You
 
 
 
 We offer colleagues the opportunity to drive impact in the region while they learn and grow. As a full time Careem colleague, you will be able to:
 
 
 <ul>
 <li>
 Work and learn from great minds by joining a community of inspiring colleagues.
 </li>
 <li>
 Put your passion to work in a purposeful organisation dedicated to creating impact in a region with a lot of untapped potential.
 </li>
 <li>
 Explore new opportunities to learn and grow every day.
 </li>
 <li>
 Work 4 days a week in office &amp; 1 day from home, and remotely from any country in the world for 30 days a year with unlimited vacation days per year. (If you are in an individual contributor role in tech, you will have 2 office days a week and 3 to work from home.)
 </li>
 <li>
 Access to healthcare benefits and fitness reimbursements for health activities including gym, health club, and training classes.
 </li>
 </ul>
</div>

Software Engineer II - MLOps

<div>
 
 About the Company
 
 
 
 Careem is building the Everything App for the greater Middle East, making it easier than ever to move around, order food and groceries, manage payments, and more. Careem is led by a powerful purpose to simplify and improve the lives of people and build an awesome organisation that inspires. Since 2012, Careem has created earnings for over 2.5 million Captains, simplified the lives of over 70 million customers, and built a platform for the region&rsquo;s best talent to thrive and for entrepreneurs to scale their businesses. Careem operates in over 70 cities across 10 countries, from Morocco to Pakistan.
 
 
 
 About This Role
 
 
 
 By applying here you will be considered for multiple similar positions within Careem across several teams and if you are successful we will match you to the best fit role based on your career and personal preferences.
 
 
 
 What You'll Do
 
 
 
 <ul>
 <li>
 Work closely with engineers across many teams to architect and build highly scalable and robust backend applications and services.
 </li>
 <li>
 Write and review high quality, performant and reliable code.
 </li>
 <li>
 Continuously improve the quality and reliability of services and help define and enhance the patterns and principles that the team follows.
 </li>
 <li>
 Become the subject matter expert in your area and collaborate closely with Product Managers to understand and refine functional specifications.
 </li>
 <li>
 Mentor and guide junior members of the team
 </li>
 <li>
 Participate in the on-call rotation and be willing to jump in and help resolve any incidents within the defined SLA.
 </li>
 <li>
 Participate in team agile and engineering practices and lead their continuous evolution.
 
 
 </li>
 </ul>
 
 What you`ll need
 
 
 
 <ul>
 <li>
 7+ years of professional software development experience.
 </li>
 <li>
 3+ years of experience contributing to the design and architecture of new and existing services.
 </li>
 <li>
 2+ years of experience mentoring software engineers.
 </li>
 <li>
 Strong understanding of highly scalable, cloud-native architectures and microservices.
 </li>
 <li>
 Experience in building and running CI/CD pipelines (preferably with GitHub Actions).
 </li>
 <li>
 Bachelor's Degree in Computer Science or other related technical field.
 </li>
 <li>
 Extensive experience working with at least one modern language such as Java, Golang, Kotlin.
 </li>
 <li>
 Experience designing and building large scale, distributed applications including making tradeoffs in architecture and functionality in a cloud environment.
 </li>
 <li>
 Experience operating production systems including defining metrics and processes for deploying changes to production reliably in live systems.
 </li>
 <li>
 Solid understanding of software engineering best practices, including coding standards, code reviews, source control management, build processes, testing, and operations.
 
 
 </li>
 </ul>
 
 Preferred Qualifications
 
 
 
 <ul>
 <li>
 Bachelor's Degree in Computer Science or other related technical field.
 </li>
 <li>
 Experience with Kotlin, Java Spring, Golang and AWS.
 </li>
 <li>
 Experience with Kafka.
 </li>
 <li>
 Experience working with container technology including Docker and Kubernetes.
 </li>
 <li>
 Experience working in a high-paced start-up environment.
 
 
 </li>
 </ul>
 
 What We&rsquo;ll Provide You
 
 
 
 We offer colleagues the opportunity to drive impact in the region while they learn and grow. As a full time Careem colleague, you will be able to:
 
 
 <ul>
 <li>
 Work and learn from great minds by joining a community of inspiring colleagues.
 </li>
 <li>
 Put your passion to work in a purposeful organisation dedicated to creating impact in a region with a lot of untapped potential.
 </li>
 <li>
 Explore new opportunities to learn and grow every day.
 </li>
 <li>
 Work 4 days a week in office &amp; 1 day from home, and remotely from any country in the world for 30 days a year with unlimited vacation days per year. (If you are in an individual contributor role in tech, you will have 2 office days a week and 3 to work from home.)
 </li>
 <li>
 Access to healthcare benefits and fitness reimbursements for health activities including gym, health club, and training classes.
 </li>
 </ul>
</div>

Senior Software Engineer II

<div><div>Careem is building the Everything App for the greater Middle East, making it easier than ever to move around, order food and groceries, manage payments, and more. Careem is led by a powerful purpose to simplify and improve the lives of people and build an awesome organisation that inspires. Since 2012, Careem has created earnings for over 2.5 million Captains, simplified the lives of over 70 million customers, and built a platform for the region&rsquo;s best talent to thrive and for entrepreneurs to scale their businesses. Careem operates in over 70 cities across 10 countries, from Morocco to Pakistan.</div><div>
About the Team

The Careem Data Platform team&rsquo;s mission is to provide a platform to abstract big data complexities and enable fast, reliable and secure access to data. As a member of this team, you will be at the forefront of fulfilling this mission. You will be working with the top talent of the region, leveraging modern big data tools and techniques to solve the region&rsquo;s day to day problems, on top of our own in-house data platform, serving users in real-time.

This role will be part of the Data processing and computation platform team. We are heavily invested in open source technologies like Apache Spark, Apache Kafka, Apache Trino etc. You would also have an opportunity to contribute and collaborate with the open source community.

What you'll do
<ul>
<li>Bringing an innovative and creative mindset to data engineering challenges to develop a modern data platform with efficient reusable components</li>
<li>Design, architect, solutioning, implement and test rapid prototypes that demonstrate value of the data and present them to diverse audiences</li>
<li>Your focus will be on making code more efficient to run, optimizing resources across the cluster, and speeding up the compute workloads we face</li>
<li>Continuously improve our engineering processes, tests, and systems that allow us to scale the code base and productivity of the team</li>
<li>Collaborate with teams globally and operate in a fast paced environment</li>
<li>Responsible for creating reusable and scalable data pipelines</li>
</ul>
What you&rsquo;ll need
<ul>
<li>5+ years of hands-on experience in software development</li>
<li>Bachelor's degree in Computer Science or a related technical field</li>
<li>Strong expertise in Scala, Java, Python or similar programming languages</li>
<li>Proven track record of building distributed systems or working on comparable large-scale projects</li>
<li>Deep understanding of cloud-native Big Data technologies</li>
<li>Solid foundation in software engineering principles and design best practices</li>
<li>Passion for developing high-quality, maintainable, and performant software within a collaborative, high-performing global team</li>
<li>Experience with cloud control planes (AWS, GCP, etc.) or database internals, including query optimization</li>
<li>Contributions to open-source projects will be preferred</li>
<li>Experience with Docker and Kubernetes is a plus</li></ul></div></div>

Senior Software Engineer I

Join Careem and explore 36   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.