Qureos Mentor

Caregenix Solutions

Caregenix Solutions &ndash; Karachi Full-Time | Night Shift (7:00 PM &ndash; 4:00 AM) Salary: PKR 90,000 &ndash; 130,000/month Benefits: Fuel/Transport AllowanceAbout Caregenix SolutionsCaregenix Solutions is a leading healthcare IT company providing remote patient monitoring and support services for US-based healthcare providers. We are committed to delivering high-quality, tech-enabled healthcare support solutions.Job OverviewWe are hiring experienced Customer Support Representatives (CSRs) to join our night shift team. This role involves providing support to US clients in the healthcare sector. If you have 2&ndash;3 years of experience supporting US customers, we want to hear from you!Key Responsibilities<ul><li>Respond to customer queries via phone, email, and chat</li><li>Provide support for healthcare-related services and remote monitoring systems</li><li>Troubleshoot technical and non-technical issues</li><li>Document all interactions accurately in support tools</li><li>Work closely with internal teams to resolve issues efficiently</li><li>Maintain a high level of professionalism and empathy</li></ul>Qualifications<ul><li>2&ndash;3 years of CSR experience handling US-based clients (required)</li><li>Excellent English communication skills &ndash; both written and verbal</li><li>Ability to work night shifts (US-Hours)</li><li>Strong problem-solving and customer handling skills</li><li>Education: Intermediate or higher</li><li>Familiarity with CRMs and support platforms is a plus</li></ul>What We Offer<ul><li>Competitive salary: PKR 90,000 &ndash; 130,000/month</li><li>Fuel/transport allowance</li><li>Supportive work culture</li><li>Career growth in the healthcare IT sector</li><li>Paid training provided</li></ul>Job Type: Full-timePay: Up to Rs130,000.00 per monthApplication Question(s):<ul><li>Would you be able to manage night shift? (7pm-4am)/US Time zone?</li><li>What is your expected pay?</li></ul>Work Location: In person

Customer Support Executive

Join Caregenix Solutions and explore 1   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Caregenix Solutions

About Company

Customer Support Executive