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Caregivers Home Solutions

<div>Billing &amp; Collections Specialist &ndash; Home Care Agency
Caregiver&rsquo;s Home Solutions
Location: Shelton, CT (On-site) 
Schedule: Full-time | Monday &ndash; Friday | 8:30 AM &ndash; 5:00 PM 
Pay Range: $20.00 &ndash; $23.00/hour
About Caregiver&rsquo;s Home Solutions (CHS)
At CHS, we believe in one mission: Be Safe. Be Well. Be Home. 
Since 2007, our family-owned homecare agency has proudly served Connecticut&rsquo;s seniors and families with heart and hustle. Our Shelton office is a hub of collaboration and compassion. (We also have a free 24/7 gym, discounted childcare, an in-building restaurant, and free parking &mdash; just saying.)
Position Overview
We're seeking a highly organized, tech-savvy, detail-obsessed, experienced Billing Specialist to join our back-office team. This role is pivotal in ensuring timely, accurate invoices and billing across a range of programs &mdash; from veterans to private pay to state clients. If you thrive in spreadsheets, love detective work, and get a little thrill from a zeroed-out AR aging report, we want to hear from you.
Key Responsibilities
Billing &amp; Invoicing:<ul><li>
Manually confirm caregiver shifts as needed in Generations to prepare accurate billing files.</li><li>
Serve as primary biller for non-Medicaid waiver clients across various payer sources, including:<ul><li>
Private-pay clients, including those in need of Long-Term Care Insurance claim submission support.</li><li>
DSS clients via their Social Work Services / Protective Services for the Elderly (PSE) programs.</li><li>
Respite clients via the Agencies on Aging and the Alzheimer&rsquo;s Association</li><li>
Veterans via the VA Community Care Network</li><li>
Respite clients via CMS GUIDE Model partnerships (e.g., PocketRN)</li></ul></li><li>
Issue timely invoices in:<ul><li>
QuickBooks for private-pay and third-party clients</li><li>
VA&rsquo;s dedicated billing portal for veteran clients</li></ul></li><li>
Act as back-up biller for Medicaid Waiver clients via:<ul><li>
Sandata (CT's Electronic Visit Verification system)</li><li>
DSSMaps portal</li></ul></li></ul>
Reporting, Collections &amp; AR Management<ul><li>
Generate and distribute weekly Excel reports of open invoices.</li><li>
Create additional reports for billing trends and management requests.</li><li>
Track and maintain current accounts receivable balances.</li><li>
Follow up with clients or payers to collect outstanding payments and resolve billing discrepancies.</li><li>
Monitor and update client service authorizations and eligibility statuses monthly.</li><li>
Proactively foster relationships and communicate clearly with referral sources to resolve missing authorizations or eligibility issues.</li></ul>
Cross-Functional Collaboration:<ul><li>
Work closely with CHS&rsquo;s Medicaid billing lead on project-based needs.</li><li>
Work closely with CHS&rsquo;s real-time monitoring lead on Electronic Visit Verification (EVV) adherence to ensure accurate and timely billing.</li><li>
Partner with the Client Care Team to:<ul><li>
Track and document Interruptions of Service (IOS)</li><li>
Ensure schedules reflect accurate service delivery within authorization limits</li></ul></li><li> Perform other duties as they may arise.</li></ul>
Ideal Candidate Profile
Must-Haves:<ul><li>
3&ndash;5 years of billing experience (Sandata experience strongly preferred)</li><li>
Familiarity with QuickBooks and Excel</li><li>
Strong organizational skills with excellent follow-through</li><li>
Experience in home care, healthcare, or related service industry</li><li>
Tech-comfortable and willing to learn multiple portals/platforms</li><li>
Reliable, discreet, detail-driven, and deadline-focused</li></ul>
Bonus Points For:<ul><li>
Experience with Generations, VA billing portals, or GUIDE Model partners</li><li>
Bilingual fluency (English/Spanish for ease of communicating with CHS caregivers)</li></ul>
Perks of the Position<ul><li>
Office perks: free gym, on-site childcare discounts, in-building restaurant, and free bi-weekly breakfast</li><li>
Central location with easy access to Route 8</li><li>
Team that values your voice, respects your hustle, and supports your growth</li></ul>
Behind every invoice is a family counting on our care. 
If that resonates with you, this job might just be the perfect fit.
Apply today! Make an impact tomorrow!</div>

Billing & Collections Specialist

Join Caregivers Home Solutions and explore 1   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Caregivers Home Solutions

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Billing & Collections Specialist