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Careray Digital Medical Technology Co., Ltd.

About the RoleWe are hiring a Field Technical Support Engineer to provide on-site technical support for our veterinary imaging systems, primarily AIR.1 veterinary CBCT and AIR.3 portable X-ray solutions.This role is ideal for an engineer who enjoys hands-on work, customer interaction, and field-based problem solving.This is a technical support role, not a sales position.What You Will Do<ul><li>Travel to customer sites to provide on-site installation and technical support</li><li>Assist with system setup, calibration, acceptance testing, and troubleshooting</li><li>Diagnose hardware and software issues and coordinate repairs</li><li>Support customer training on system operation and basic maintenance</li><li>Act as a technical bridge between customers and CI&rsquo;s global engineering teams</li><li>Document service activities and provide structured feedback to headquarters</li></ul>What We&rsquo;re Looking For<ul><li>Bachelor&rsquo;s degree in Engineering, Biomedical Engineering, Electronics, or related fields</li><li>3+ years of experience in field service, technical support, or application engineering</li><li>Strong hands-on skills with electro-mechanical or imaging systems</li><li>Willingness to travel frequently within the United States</li><li>Strong communication skills and customer-facing mindset</li><li>Fluency in English</li></ul>Why Join Us<ul><li>Play a key role in supporting innovative veterinary imaging products</li><li>Work closely with customers and global technical teams</li><li>Competitive compensation and travel support</li><li>Opportunity to grow with an expanding international product line</li></ul>Job Type: Full-timePay: $61,316.77 - $73,843.85 per yearWork Location: In person

Filed Technical Support Engineer(pre-Sales)

Join Careray Digital Medical Technology Co., Ltd. and explore 1   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Careray Digital Medical Technology Co., Ltd.

About Company

Filed Technical Support Engineer(pre-Sales)