Qureos Mentor

CARLSBAD MEDICAL CENTER

<div>Job Summary 
 
The Registrar supports patient care by accurately capturing and verifying demographic and insurance information through both in-person and telephone interactions. This role ensures a seamless registration process by scheduling procedures, securing necessary authorizations, and maintaining complete and organized patient records, all while providing exceptional customer service.
 
 
Essential Functions<ul><li>
Interacts with patients and their families to address questions and provide courteous, timely assistance.</li>
<li>Regulates schedules based on procedure requirements, physician availability, and staffing needs.</li>
<li>Schedules patient procedures as required and pre-registers scheduled patients by obtaining accurate demographic information.</li>
<li>Verifies insurance eligibility using designated applications, captures correct health insurance details, and secures necessary authorizations and verifications for services.</li>
<li>Collects and records patient financial responsibility estimates as applicable.</li>
<li>Communicates operative reports daily to appropriate physician offices.</li>
<li>Compiles and organizes documentation to ensure completion of patient medical records.</li>
<li>Prepares charts for upcoming procedures, including nursing documentation and registration forms.</li>
<li>Maintains the medical records system by filing reviewed charts and coordinating storage according to established policies and procedures.</li>
<li>Responds to requests for medical records in a timely and efficient manner.</li>
<li>Answers and returns phone calls, addressing questions with professionalism and courtesy.</li><li>
Performs other duties as assigned.</li>
<li>Maintains regular and reliable attendance.</li>
<li>Complies with all policies and standards.</li></ul>
Qualifications<ul><li>
0-2 years of experience in a healthcare setting including patient registration, medical office scheduling, or front desk/admissions required
</li><li>0-2 years of experience in a customer service role required
</li></ul>Knowledge, Skills and Abilities<ul><li>
Strong interpersonal and customer service skills.</li>
<li>Ability to handle sensitive information with confidentiality.</li>
<li>Proficiency in using registration systems and insurance verification tools.</li>
<li>Attention to detail and accuracy in data entry.</li>
<li>Excellent organizational and time-management skills.</li></ul></div>

Registrar

<div>Job Summary 
 
The Patient Care Technician (PCT) provides high-quality, patient-centered care by performing delegated tasks in alignment with the PCT's training and the department's needs. Under the direct supervision of a Registered Nurse (RN) or Licensed Practical Nurse (LPN) (LVN at Texas facilities), the PCT supports patient care by assisting with activities of daily living, maintaining a safe and organized care environment, and ensuring effective communication within the healthcare team. 
 
Essential Functions<ul><li>
Assists nursing staff in delivering care, performing delegated basic patient care services, and ensuring a clean, safe, and well-organized environment.</li>
<li>Collects and records patient data, including vital signs, height, weight, oxygen saturation, intake/output, and calorie counts, reporting findings to the RN/LPN/LVN.</li>
<li>Supports patients with meals, feeding, bathing, oral care, grooming, linen changes, skin care, elimination assistance, and urinary catheter care.</li>
<li>Assists with patient positioning, repositioning, dangling, ambulating, and using mobility aids such as walkers, crutches, canes, and wheelchairs.</li>
<li>Collects urine and stool samples and performs blood glucose monitoring via finger sticks, documenting and reporting results to the RN/LPN/LVN.</li>
<li>Communicates patient information effectively to the care team, adapts to change, and maintains professionalism in all interactions.</li>
<li>Maintains a clean, neat, and safe environment for patients and staff, adhering to infection control and safety protocols, including appropriate use of personal protective equipment (PPE).</li>
<li>Participates in performance improvement initiatives, risk management reporting, and compliance with National Patient Safety Goals and Core Measures.</li>
<li>May be required to maintain continuous visual observation of the patient and remains with them at all times unless relieved by appropriate personnel.</li><li>
Performs other duties as assigned.</li>
<li>Maintains regular and reliable attendance.</li>
<li>Complies with all policies and standards.</li></ul>
Qualifications<ul><li>
0-2 years of experience in an acute care setting or currently enrolled in a Nursing program preferred
</li></ul>Knowledge, Skills and Abilities<ul><li>
Basic knowledge of patient care practices and equipment.</li>
<li>Strong organizational skills with the ability to multitask in a fast-paced environment.</li>
<li>Effective communication and interpersonal skills.</li>
<li>Ability to follow detailed instructions and work collaboratively within a team.</li>
<li>Commitment to maintaining patient confidentiality and adhering to safety protocols.</li></ul>
Licenses and Certifications<ul><li>
BCLS - Basic Life Support within 90 days of hire required
</li><li>CNA - Certified Nursing Assistant preferred or
</li><li>Certified Patient Care Technician (CPCT) preferred</li></ul></div>

Patient Care Technician - FT Night

Join CARLSBAD MEDICAL CENTER and explore 2   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

CARLSBAD MEDICAL CENTER

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Registrar

Patient Care Technician - FT Night