Dilkash Sultana

CARMA

<div>
 
 
 Job Purpose:
 
 
 
 The
 
 Receptionist
 
 will be the friendly face and welcoming voice of CARMA Dubai &mdash; creating a warm, professional, and memorable first impression for every visitor, client, and colleague. This role is perfect for someone who is
 
 
 outgoing, with a natural flair for hospitality, excellent communication skills, and a proactive mindset.
 
 
 
 
 
 In addition to managing front desk and administrative functions, the Receptionist will also provide support with HR-related tasks and ancillary duties as assigned by the Head of HR and Admin, to ensure smooth day-to-day operations across the organization.
 
 
 
 
 
 
 Roles and Responsibilities
 
 
 
 
 
 
 Front Desk &amp; Guest Experience
 
 
 <ul>
 <li>
 Greet and welcome every visitor with
 
 enthusiasm and positivity
 
 , ensuring they feel valued and comfortable.
 </li>
 <li>
 Maintain a
 
 neat, organized, and inviting
 
 reception area at all times.
 </li>
 <li>
 Manage visitor registration and notify relevant employees of arrivals.
 </li>
 <li>
 Offer refreshments and ensure guests are well taken care of while waiting.
 </li>
 <li>
 Coordinate meeting room bookings and assist with setup for meetings and events.
 </li>
 </ul>
 
 
 Telephone &amp; Communication Handling
 
 
 <ul>
 <li>
 Answer and direct calls
 
 cheerfully and professionally
 
 , taking accurate messages when needed.
 </li>
 <li>
 Respond to general inquiries via phone or email in a courteous and helpful manner.
 </li>
 <li>
 Keep internal contact lists updated and assist with general communication across departments.
 </li>
 </ul>
 
 
 Administrative Support
 
 
 <ul>
 <li>
 Support daily administrative tasks including filing, photocopying, scanning, and data entry.
 </li>
 <li>
 Assist in scheduling internal meetings and coordinating logistics for company events or activities.
 </li>
 <li>
 Manage courier services, incoming and outgoing mail, and office deliveries.
 </li>
 <li>
 Monitor and order office supplies, stationery, and pantry items as needed.
 </li>
 </ul>
 
 
 HR Assistance
 
 
 <ul>
 <li>
 Provide
 
 administrative support to the HR team
 
 in areas such as recruitment coordination, onboarding documentation, and maintaining employee records.
 </li>
 <li>
 Assist in arranging interviews, preparing interview schedules, and welcoming candidates.
 </li>
 <li>
 Support employee engagement initiatives, wellness activities, and internal communications.
 </li>
 <li>
 Help maintain HR databases and ensure documentation is properly filed and organized.
 </li>
 <li>
 Handle sensitive and confidential information with
 
 discretion and professionalism
 
 .
 </li>
 </ul>
 
 
 Office Coordination &amp; Support
 
 
 <ul>
 <li>
 Act as the point of contact for maintenance, IT, and facility-related issues, ensuring timely resolutions.
 </li>
 <li>
 Liaise with vendors and service providers for office-related services.
 </li>
 <li>
 Assist with travel bookings and accommodation arrangements when required.
 </li>
 </ul>
 
 
 Additional Duties
 
 
 <ul>
 <li>
 Undertake
 
 HR tasks and ancillary duties
 
 as assigned by the
 
 Head of HR and Admin
 
 to support the overall efficiency of the department.
 </li>
 <li>
 Participate in office projects, staff events, and other initiatives to promote a positive and engaging workplace culture.
 </li>
 <li>
 Continuously seek ways to enhance the front-desk experience and contribute to a welcoming office environment.
 </li>
 </ul>
 
 
 
 
 
 Qualifications
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree or diploma in
 
 Business Administration, Human Resources, or a related field
 
 preferred.
 </li>
 <li>
 2&ndash;3 years of experience as a
 
 Receptionist, Front Desk Executive, or Administrative Assistant
 
 , ideally with exposure to HR support.
 </li>
 <li>
 
 Well-groomed, professional appearance
 
 with strong interpersonal and communication skills.
 </li>
 <li>
 Fluent in
 
 English
 
 (Arabic is an advantage).
 </li>
 <li>
 Proficient in
 
 Microsoft Office Suite (Word, Excel, Outlook, PowerPoint)
 
 ; experience with HRIS or office management systems is a plus.
 </li>
 <li>
 Excellent organizational and multitasking abilities, with attention to detail.
 </li>
 <li>
 Professional appearance and demeanor, with a genuine passion for helping others.
 </li>
 <li>
 Discreet, trustworthy, and able to handle confidential information responsibly.
 </li>
 <li>
 Energetic, proactive, and adaptable &mdash; thrives in a lively, team-oriented environment.
 </li>
 </ul>
</div>

Front Office & HR Assistant

<div>
 
 We are looking for a
 
 Power BI Developer
 
 to join our team and help us
 
 build, optimize, and maintain interactive dashboards and reports
 
 that bring clarity and insight to our data. This is a hands-on role for someone who is
 
 proactive, detail-oriented, and comfortable working directly with cross-functional teams
 
 to understand business needs and translate them into clear, visual dashboards.
 
 
 You will play a key role in shaping how data is used across the organization, ensuring stakeholders have
 
 timely and accurate information
 
 to make decisions.
 
 
 
 
 
 
 Key Responsibilities
 
 
 
 
 
 
 &middot; Design, develop, and deploy
 
 Power BI dashboards and reports
 
 for various departments.
 
 
 &middot;
 
 Collaborate with Microsoft Dynamics 365
 
 (Finance, Sales, or Operations modules) to extract, transform, and visualize data for business insights.
 
 
 &middot; Connect Power BI to multiple data sources (e.g. Excel, databases, SharePoint, Google Sheets, internal tools).
 
 
 &middot; Collaborate with business teams to
 
 gather reporting requirements
 
 and translate them into effective visual solutions.
 
 
 &middot; Build clear, user-friendly dashboards with well-structured data models behind them.
 
 
 &middot; Optimize dashboards for performance, readability, and ease of maintenance.
 
 
 &middot; Manage
 
 access permissions and security
 
 settings for dashboards.
 
 
 &middot; Provide basic training to teams on how to use and interpret dashboards.
 
 
 &middot; Support periodic data updates and troubleshoot issues as they arise.
 
 
 
 
 
 
 Requirements
 
 
 
 
 
 
 &middot;
 
 1&ndash;4 years of hands-on experience
 
 building dashboards in Power BI.
 
 
 &middot; Strong knowledge of
 
 DAX
 
 , data modeling, and Power Query (M language).
 
 
 &middot; Ability to clean, structure, and transform raw data into usable formats.
 
 
 &middot; Solid understanding of visualization best practices and dashboard design principles.
 
 
 &middot; Strong Excel skills; familiarity with Google Sheets, SQL, or APIs is a plus.
 
 
 &middot; Good communication skills and ability to work with both technical and non-technical stakeholders.
 
 
 &middot; Must be based in the UAE and available for
 
 on-site collaboration
 
 as needed.
 
 
 
 
 
 
 Nice to Have
 
 
 
 
 
 
 &middot; Experience with
 
 automation or scheduled refreshes
 
 in Power BI Service.
 
 
 &middot; Familiarity with
 
 ETL pipelines
 
 or simple integrations.
 
 
 &middot; Exposure to finance, marketing, or operations data is a plus.
 
 
 &middot; Previous experience in agencies or fast-paced environments.
 
 
 
 
 
 
 Why Join Us
 
 
 
 
 
 
 &middot; Opportunity to shape and streamline the company&rsquo;s data reporting from the ground up.
 
 
 &middot; Collaborative team environment where your work has immediate impact.
 
 
 &middot; Exposure to cross-functional business operations and decision-making.
 
 
 &middot; Fast-moving organization with room to grow and make the role your own.
 
</div>

PowerBI Developer

<div>
 
 
 Overview:
 
 
 
 An Insights Manager at CARMA shall lead the end-to-end setup, management, and delivery of insight products for one of our most pivotal clients. They shall be responsible for ensuring the quality, clarity, and strategic value of all deliverables, acting as the bridge between the client and our internal teams.
 
 
 
 
 
 The role shall have a dual reporting line to both the Key Account Director as well as Insights Consultant MENA and shall be based on-site, at the client&rsquo;s location in
 
 Dammam, KSA
 
 . This setting supports close collaboration, ongoing knowledge exchange, and the development of strong client relationships.
 
 
 
 
 
 This role is ideal for someone genuinely passionate about insights&mdash;
 
 particularly media insights
 
 &mdash;who thrives on translating data into meaning, identifying patterns, and helping clients make more informed decisions. The successful candidate will have broad experience delivering
 
 media insights
 
 across sectors, with the ability to independently produce comprehensive analysis reports that drive actionable outcomes. Active engagement with the wider industry, including familiarity with frameworks like AMEC, is highly valued. While formal qualifications are welcomed, a strong sense of curiosity and a commitment to continuous learning are essential.
 
 
 
 
 
 Insights Managers are expected to manage the expectations of senior stakeholders internally as well as externally and to build strong partnerships with the client, coach and manage secondees based at the client location, and contribute to innovation&mdash;especially in integrating AI tools to enhance insight generation and efficiency.
 
 
 
 
 
 
 What you&rsquo;ll do:
 
 
 <ul>
 <li>
 Lead and manage ad-hoc insight reporting for our Tier 01 client, with on-site support for their evolving needs.
 </li>
 <li>
 Independently develop end-to-end analysis reports from the ground up, delivering actionable insights for senior stakeholders and effectively presenting the findings.
 </li>
 <li>
 Provide strategic input during key events, crises, and other high-impact moments
 </li>
 <li>
 Manage and oversee the on-site secondee team to ensure seamless client support and alignment with project goals
 </li>
 <li>
 Deliver a comprehensive and scalable measurement programme aligned with client objectives
 </li>
 <li>
 Build and maintain strong, long-term relationships with the client
 </li>
 <li>
 Leverage AI tools to boost insight generation and improve reporting processes
 </li>
 <li>
 Support proposal development, onboarding, and account growth initiatives
 </li>
 </ul>
 
 
 
 
 
 What you&rsquo;ll bring:
 
 
 <ul>
 <li>
 Experience delivering media insights across industries
 </li>
 <li>
 A passion for storytelling through data and evidence
 </li>
 <li>
 Strong skills in report writing and analysis, client communication, and project management.
 </li>
 <li>
 Familiarity with AMEC frameworks (qualification welcomed but not required)
 </li>
 <li>
 A collaborative, curious mindset with a drive to keep learning
 </li>
 </ul>
 
 
 
 
 
 Why CARMA?
 
 
 
 Our team is passionate about insights, supportive of each other, and committed to excellence. You&rsquo;ll be part of a collaborative and growing global team that is shaping the future of communications measurement.
 
</div>

Insights Manager

Join CARMA and explore 3   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

CARMA

ABOUT_COMPANY

Front Office & HR Assistant

PowerBI Developer

Insights Manager