Qureos Mentor

CARVANA

<div>About Carvana

If you like disrupting the norm and are looking to join a company revolutionizing an industry then you will LOVE what Carvana has done for the car buying experience. Buying a car the old fashioned way sucks and we are working hard to make it NOT suck. I mean, have you seen our vending machine?!

We are looking for people who are excited to thrive in an environment of impactful change. Team spirit is evident at Carvana and everyday we let our passions and creativity foster innovation. We take big swings, set ambitious goals, and challenge each other to make data- and process-driven decisions in everything we do. Here are a few of our stories! We've been changing the game since 2013, and we're not taking our foot off the gas now. Want more of the story? Check out our background here.

About the team and position

We're looking for an experienced and collaborative Field Safe &amp; Secure Manager to lead the Safe and Secure efforts for a large distribution center, consisting of 400+ associates and a product inventory exceeding $100MM. The Field Safe &amp; Secure Manager will work closely with the Facility Leadership Team (Operations, Wholesale, Logistics, and People Operations) in supporting the safety of our associates and the protection of our assets in a dynamic working environment. The Field Safe &amp; Secure Manager will be responsible for implementing enterprise programs and ensuring the effective adaptation by the appropriate team within one or more designated facilities. They will provide day to day leadership of the Safe and Secure Team. The ideal candidate must possess leadership and people management skills, strong communication skills, quantitative rigor, and must be able to exercise independent judgment and work collaboratively with Carvana's varied operational functions. Most importantly, you will see your insights have an immediate, tangible impact every day in a disruptive and rapidly growing company. The position is field based and reports directly to a Regional Associate Director or Senior Manager, Field Safe &amp; Secure.

What you'll be doing
<ul>
<li>Day to day leadership of the Safe and Secure Team at their facility(s). This will include recruiting, hiring, and on-boarding new associates to ensure their acclimation success. Provide clear expectations, support through consistent coaching, and provide follow up and problem solving to situations that may arise. Ensure an effective schedule is in place to properly meet facility goals. The Safe and Secure Team will consist of Safe and Secure Associates and Safe and Secure Technicians.</li>
<li>Build and maintain strong working relationships with the Facility Leadership Team to provide appropriate business support on all issues pertaining to Associate Safety, Site Safety, Site Physical Security, Inventory Control, Crisis Management, and Business Continuity. Integrate with daily operational processes to ensure Enterprise Safe and Secure Program elements are appropriately in place. Work proactively to identify any new risks and work with partners to implement solutions. Partner with the Field Safe &amp; Secure Manager on continuing business needs and solutions to address.</li>
<li>Work daily with the Inventory Control Analyst and the Inventory Control Associate Team to monitor all vehicles assigned and in transit to the facility(s). Ensure any vehicle exception is researched and tracked. Attend weekly calls/meetings to ensure a strong working knowledge of the processes and communication of key issues. Manage the stolen vehicle reporting process and lead all inquiries pertaining to such. Partner appropriately with Market Safe and Secure Manager, Corporate Insurance, and other partners during the reporting and inquiry process.</li>
<li>Work daily with the Safe and Secure Team and appropriate third party vendors to ensure consistent controls are in place at our gates and other key access points. Manage the Safe and Secure technology infrastructure to ensure all tools are properly functioning and are being utilized in the most efficient way to promote a safe and secure environment for our associates.</li>
<li>Manage the Card Access process at our facility(s). Work closely with the Safe and Secure Technician, who will be the day to day leader of this process, to ensure timely issuance of badges to Carvana Associates and appropriate building access.</li>
<li>Complete Daily Production walks in conjunction with business partners. Document all issues and provide immediate solutions to remedy. Be a coach to the associate team to support the training and their roles. Work with the Facility Leadership Team to build and implement facility improvement plans to reoccurring or large scale risks. Lead the implementation of all new hire Safe and Secure training.</li>
<li>In partnership with the Enterprise Safe &amp; Secure Team and the respective Carvana Business Unit &ndash; support the implementation of EHS protocols in the various facilities. Support should include training, protocol coaching, site assessments and improvement plans, recognition, and other actions to drive a culture of safety in each location.</li>
<li>Be an active participant in identifying and resolving issues that impact the Safe and Secure Program. This includes active participation in resolving the issue rather than simply reporting.</li>
<li>Track, and report on key performance indicators and exception based reporting to help mitigate risk and identify trends and root causes, including working with Risk and Operations groups to determine how to collect, store, and organize data relevant to Field Safe and Secure.</li>
<li>In partnership with the Market Safe &amp; Secure Manager, provide project management support for key initiatives within the market. When directed by the Market Manager, address Safe and Secure issues and provide solutions to Carvana facilities in close proximity.</li>
<li>Ensure inquiries of internal and external theft and fraud are properly conducted, in close partnership with HR and applicable operating departments.</li>
<li>Be an active member in the local community representing Carvana specifically with local police, fire, prosecuting offices, and emergency management agencies.</li>
<li>Foster open and productive working relationships with other applicable company departments.</li>
<li>Exercise prudent discretion regarding confidential and sensitive personnel information.</li>
<li>Perform other duties as assigned.</li>
<li>Domestic travel required - 10%.</li>
</ul>
 Key Metrics
<ul>
<li>Annual Theft Loss versus Accrual rate.</li>
<li>Annual Vehicle Damage Loss versus Goal.</li>
<li>Safe and Secure Facility Budget Actual vs. Plan.</li>
<li>Engagement Survey Results (Safe and Secure Team Engagement &amp; Turnover).</li>
<li>Third Party Security Actual versus Plan.</li>
<li>WC and GL Claims vs. Plan.</li>
<li>Ready Now Promotable Candidates.</li>
</ul>
What you should know/have
<ul>
<li>Bachelor's degree from an accredited college or university preferred.</li>
<li>At least 5 years of Safe and Secure leadership experience, preferably including distribution, warehousing, and fulfillment.</li>
<li>At least 3 years' experience directly supervising and managing a team.</li>
<li>Excellent verbal and written communication skills.</li>
<li>Strong analytical and data-driven skill set.</li>
<li>Experience implementing Risk Mitigation programs to improve company profitability in collaboration with partners within a complex business environment.</li>
<li>Experience working closely and communicating effectively with a diverse set of stakeholders in an ever-changing, rapid growth environment with tight deadlines; Ability to take initiative in a constantly-changing work environment while maintaining flexibility and a collaborative attitude.</li>
<li>Experience investigating and resolving theft and fraud issues.</li>
<li>Able to help create, develop and implement process improvement(s).</li>
<li>Exceptional organizational skills with attention to detail and ability to prioritize multiple tasks.</li>
<li>Crisis Management Leadership experience.</li>
<li>Experience leading OSHA Program implementation within a distribution, warehousing, and fulfillment environment.</li>
<li>Must promote the company culture and mission to all employees, vendors, clients, and business partners.</li>
<li>Knowledge of how to utilize Microsoft systems.</li>
<li>OSHA 10 Hour Training Certification preferred.</li>
</ul>
What we'll offer in return
<ul>
<li>Full-Time Salary Position with a competitive salary.</li>
<li>Medical, Dental, and Vision benefits.</li>
<li>401K with company match.</li>
<li>A multitude of perks including student loan payments, discounts on vehicles, benefits for your pets, and much more..</li>
<li>A great wellness program to keep you healthy and happy both physically and mentally.</li>
<li>Access to opportunities to expand your skill set and share your knowledge with others across the organization.</li>
<li>A company culture of promotions from within, with a start-up atmosphere allowing for varied and rapid career development.</li>
<li>A seat in one of the fastest-growing companies in the country.</li>
</ul>
Other requirements

To be able to do your job at Carvana, there are some basic requirements we want to share with you.
<ul>
<li>Must be able to read, write, speak and understand English.</li>
</ul>
Of course, we'll make any reasonable accommodations for those with disabilities to perform the essential functions of their jobs.

Legal Stuff

Hiring is contingent on passing a complete background check. This role is not eligible for visa sponsorship.

Carvana is an equal employment opportunity employer. All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law. Carvana also prohibits harassment of applicants or employees based on any of these protected categories.

Please note this job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.</div>

Manager, Field Safe and Secure

<div>We are looking for individuals to ensure the smooth transition of vehicle ownership from Carvana to our customers! You will be responsible for the administrative aspects of registering our customers' vehicles, to include checking documents and completing Registration processes. As an excellent problem solver and communicator, you contribute to a smooth car buying journey!

Join our team of Title and Registration Specialists to work in person at our market location!

Join Our Team: Unlock Your Earning Potential Quickly!

Are you ready to fast-track your career? We offer a competitive starting hourly rate with substantial growth opportunities based on performance. You can boost your earnings within a short timeframe:
<ul>
<li>Starting Pay: 19.00 per hour</li>
<li>In 6-Months: Earn $1.00+ per hour</li>
<li>In 12-Months: Earn $2.00+ per hour (+12% annual increase)</li>
<li>In 24-Month: Earn $4.00+ per hour (+10% annual increase)</li>
</ul>
Benefits + perks:

We continually invest in our team members' success because when our team members grow, we grow. Our Benefits + perks add an average of $6/hr to your total rewards. Here is how we invest in you:
<ul>
<li>Compensation: Competitive, Performance-Based Compensation PLUS 401(k) with Carvana match, opportunity for overtime during busy seasons, student loan repayment programs and employee stock purchase plan discount!</li>
<li>Health &amp; Wellness: 100% Company Paid Healthcare Premiums plus Dental + Vision benefits. Wellness program to support mental, physical and financial health. We know pets are family too! Benefit from our pet care savings program to keep your furry friends healthy and happy.</li>
<li>Time Off &amp; Work-Life Balance: Generous paid-time off (13 days for first year, increases to 20 days thereafter) PLUS 9 company paid holidays including your birthday!</li>
</ul>
Professional Development: Extensive internal growth and professional development opportunities including tuition reimbursement.
<ul>
<li>Onsite Perks and Exclusive Discounts: Onsite kitchen with snacks &amp; regular team lunches. Discounts from over 700,000 retailers through our Access Perks program.</li>
<li>And more!</li>
</ul>
Join us so you can build a career vs. just having a job!

Training
<ul>
<li>Training (1 week) will be paid at the full-time hourly rate! In order to best set you up for success, we are unable to grant time off during the training period.</li>
<li>You will be required to demonstrate proficiency in order to graduate training.</li>
</ul>
Schedule 
At Carvana, we thrive in a fast-paced, dynamic, and ever-changing environment. This is a full-time, hourly position with work hours that may fluctuate based on business needs, during peak periods (such as Tax Season) you can expect an increase in hours, while other times of the year might see a decrease.
<ul>
<li>Overtime: Depending on sales volume, overtime may be required.</li>
<li>Work Shifts: After completing training, you will be assigned a shift based on business needs. Our team operates between the hours of 7:00 AM and 5:00 PM, Monday through Friday, and may include holidays. Operating hours may change based on business need.</li>
<li>Shift Options: We offer one primary shift schedule:</li>
<li><ul><li>5x8: Five days a week, eight hours per day.</li>
</ul></li></ul><ul><li>What else? Scheduling and shift options (such as 4x10 schedules) are determined by business need.</li>
</ul><h2 class="jobSectionHeader">About the Role:</h2>

We're looking for passionate, fast learners who have strong communications skills and have a keen eye for detail. If you are passionate about helping others, enjoy a positive, yet challenging work environment - we want you!
<ul>
<li>Process, finalize and mail out customer registrations.</li>
<li>Review customer paperwork for accuracy.</li>
<li>Interacting with state and county government licensing departments, requiring in-person and online document drop-off and pick-up, and receiving and filing paperwork with said agencies..Work closely with the local DMV; picking up, receiving and filing paperwork from the DMV.</li>
<li>Update customer records to ensure the most up to date information is available.</li>
<li>Interact with team members across various lines of the business.</li>
<li>Assist Specialists and other employees with customer follow-up.</li>
<li>Input, cross-reference, and retrieve data from multiple internal and external databases.</li>
<li>Maintain detailed notes within a customer tracking system.</li>
<li>Other duties as assigned.</li>
</ul><h2 class="jobSectionHeader">What we require:</h2>
<ul><li>1+ years of work experience in an administrative or data entry capacity.</li>
<li>High School Diploma, GED, or equivalent education required.</li>
<li>Ability to manage, organize, and reconcile multiple sources of information with accuracy.</li>
<li>Ability to handle multiple tasks and priorities effectively.</li>
<li>Professional written and verbal communication skills.</li>
<li>Tech-savviness: Able to navigate multiple systems, learn new tools, and effectively troubleshoot</li>
<li>Resiliency: Ability and willingness to learn new things; apply that learning to perform successfully.</li>
<li>Must be able to maintain composure and efficiently problem solve during escalated situations, always putting forth a solution oriented mindset</li>
<li>Critical thinker and the ability to make appropriate judgment calls.</li>
<li>Regular, consistent attendance in office (no remote work allowed).</li>
<li>Ability to obtain notary based on state-specific requirements (as needed)</li>
<li>Ability to read, write, speak, and understand English.</li>
</ul><h3 class="jobSectionHeader">It would be great if you also had:</h3>
<ul><li>Bachelor's degree</li>
<li>Internships or Volunteer Experience</li>
<li>Certification(s) - We value investing in your personal and/or professional development!</li>
</ul>
Legal stuff

This job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Carvana is an equal employment opportunity employer. All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law. Carvana also prohibits harassment of applicants or employees based on any of these protected categories.

Hiring is contingent on verification of minimum qualifications. This role is not eligible for visa sponsorship.

Of course, we'll make any reasonable accommodations for those with disabilities to perform the essential functions of their jobs.</div>

Data Entry Specialist

Join CARVANA and explore 2   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

CARVANA

ABOUT_COMPANY

Manager, Field Safe and Secure

Data Entry Specialist