Qureos Mentor

Castle Group

<div>Overview:
<div>
The Maintenance Technician helps maintain the grounds, facilities, and amenities of the Condominium or Homeowners Association (HOA) and reports to the Maintenance Supervisor or Property Manager. He or she ensures that all mechanical systems and equipment are functional and properly maintained in a clean and aesthetically appealing condition.</div><div>
The Maintenance Technician also provides exemplary service in a manner consistent with the values and mission of the Castle Group. He or she performs all responsibilities while demonstrating outstanding customer service skills representative of Castle Royal Service as it relates to this function. This includes working interdepartmentally, as well as, with our external customers.</div>
Responsibilities:
<div><b>
(May include some or all of the following as applicable)</b></div><ul><li>
Reviews and completes work orders assigned by Maintenance Supervisor or Community Association Manager.</li><li>
Routinely inspects community and advises supervisor of any issues or makes corrections.</li><li>
Utilizes and maintains equipment in a proper, safe and effective manner.</li><li>
Maintains working relationships with community staff.</li><li>
Painting or touch up of all common areas as needed.</li><li>
Properly performs casual labor, such as lifting/moving heavy items as directed by supervisor.</li><li>
Makes general carpentry, electrical, plumbing, mechanical, and other minor community/building repairs as long as a permit is not required to complete the job.</li><li>
Maintains records and other maintenance reports as directed by supervisor.</li><li>
Reports need for major repairs to Community Association Manager Maintenance Supervisor.</li><li>
Checks all lighting daily.</li><li>
Pressure washes decks, sidewalks, entrances, and A/C and heat pump pads as necessary to maintain neat appearance.</li><li>
Regularly check AC drip pans for draining and clogs.</li><li>
Maintain any applicable recreational amenities (i.e. tennis courts, basketball court, bocce court).</li><li>
Ensures all safety precautions and procedures are followed while performing duties in compliance with OSHA guidelines and requirements.</li><li>
May be assigned other duties by Community Association Manager.</li></ul>
Qualifications:
<div><b>
Education/Training/Certifications/Licenses:</b></div><div>
High school diploma or equivalency preferred. May require HVAC certification.</div><div><b>
Experience/Knowledge/Skills:</b></div><div>
Requires a minimum of (2) year&rsquo;s general experience in building trades, repair, and maintenance or handy work. Effective written and verbal communication skills. Strong customer service, communication and interpersonal skills required.</div><div><b>
Computer literacy:</b></div><div>
Command of computer hardware/software is preferred, but not required.</div><div><b>
Language requirements:</b></div><div>
Multiple language fluency is desirable.</div><div><b>
Travel and availability requirements:</b></div><div>
May be required to travel for training sessions off-site on an ad-hoc basis.</div><div>
Ability to work extended hours and weekends based on project requirement. Ability to respond to emergencies and callouts in a timely manner during on-call rotation or as directed by surpervisor.</div><div><b>
Physical Requirements:</b></div><div>
Ability to lift 50lbs. following appropriate safety procedures: Work in an upright standing position for long periods of time. Crawl in small and tight spaces. Ability to work in different environmental working conditions (e.g. heat, cold, wind, rain). Walk and climb stairs. Handle, grasp, feel objects and equipment. Reach with hands and arms. Communicate, receive and exchange ideas and information by means of the spoken and written. Ability to quickly and easily navigate property/buildings are required to meet the job functions. Repeat various motions with wrists, hands and fingers. Ability to detect auditory and/or visual emergency alarms. Ability to work extended/flexible hours and weekends based on project requirement. Driving when necessary (may be required to possess a valid Florida Driver&rsquo;s License.) Ability to climb ladders and work at heights above ground level (maximum 12-16 ft).</div><div>
The physical demands described here are representative of those that must be met by an employee to successfully perform essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</div><div><b>
Working Conditions:</b></div><div>
Work will be divided between indoor and outdoor work. The proportion of indoor to outdoor work will fluctuate. May be exposed to weather conditions such as heat, cold or rain while working outdoors.</div><div><b>
DISCLAIMER:</b><b> </b><b>This is not an all-inclusive job description. In addition, management has the right to change any portion of this job description at any time and for any reason.</b></div></div>

Maintenance Technician

<div>Overview:
<p>
The Groundskeeper is responsible for maintaining an aesthetically pleasing and functional outdoor space. The work that is performed may be indoors to maintain the interior of the community, outdoors to maintain the exterior, or a mixture of both.</p><p>
The Groundskeeper provides exemplary service in a manner consistent with the values and mission of the Castle Group. He or she performs all responsibilities while demonstrating outstanding customer service skills representative of Castle Royal Service.</p>
Responsibilities:
<div><b>
Essential </b><b>Duties and </b><b>R</b><b>esponsibilities</b></div><ul><li>
May need to use an electric or gas blower to blow off decks, walkways, or debris. PPE&rsquo;s must be utilized.</li><li>
Must pick up trash from around property that is visual as well as trash that may collect under the base of hedges and plants.</li><li>
Assist as needed with emergency clean up after storms (including wind events).</li><li>
Maintain cleanliness of assigned areas and good working condition of assigned equipment.</li><li>
Minor touch up of painting of walls, doorways, and curbs.</li><li>
Pressure wash walkways, buildings and other property using power washing equipment. PPE&rsquo;s must be utilized.</li><li>
Will need to properly complete and utilize a checklist to complete daily work orders assigned provided by Property Manager, Lead, or Direct Supervisor.</li><li>
Report areas of concern including dry turf or dead plants throughout property.</li><li>
Ensures all safety precautions and procedures are followed while performing duties in accordance with safety guidelines.</li><li>
Other duties and responsibilities as assigned.</li></ul>
Qualifications:
<p>
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</p><div><b>
Education and Experience</b></div><ul><li>
High school diploma or equivalency preferred.</li><li>
OSHA Certification a plus</li><li>
Basic knowledge and understanding of irrigation, pest control, and landscaping.</li><li>
Knowledge and understanding of Material Safety Data Sheet (MSDS) required</li></ul><div></div><div><b><br>
Skills and Abilities</b></div><ul><li>
Operate mechanical and electrical machinery/equipment (i.e. blowers, power washer, etc.)</li><li>
Strong customer service, communication, and interpersonal skills to help create effective customer-focused relationships with all levels within the organization.</li><li>
Able to work under tight deadlines, use time effectively based on key priorities, and understand directives given.</li><li>
Effective written and verbal communication skills</li><li>
Excellent interpersonal and organizational skills and attention to detail</li><li>
Strong problem-solving skills.</li><li>
Ability to act with integrity, professionalism, and confidentiality</li><li>
Communicate, receive, and exchange ideas and information by means of spoken and written.</li><li>
Basic command of computer hardware/software is required</li><li>
Position may require a valid Driver&rsquo;s License.</li></ul><div></div><div><b><br>
Physical requirements</b></div><div>
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</div><br>
<div></div><ul><li>
Able to work under pressure, maintain composure and utilize good judgement during emergency/difficult and stressful situations.</li><li>
Ability to lift 50 lbs. following appropriate safety procedures.</li><li>
Ability to properly utilize gas or electric powered equipment and follow all required safety procedures</li><li>
Ability to:</li><li>
work in an upright standing position for long periods of time</li><li>
crawl in small and tight spaces</li><li>
work in different environmental working conditions (e.g. heat, cold, wind, rain).</li><li>
walk and climb stairs</li><li>
stoop and bend</li><li>
Extensive use of fingers for typing and visual use of the computer monitor.</li><li>
Handle, grasp, feel objects and equipment.</li><li>
Reach with hands and arms.</li><li>
Ability to quickly and easily navigate property/buildings is required to meet the job functions.</li><li>
Repeat various motions with wrists, hands and fingers.</li><li>
Ability to detect auditory and/or visual emergency alarms.</li><li>
May be required to perform work outdoors during all seasons</li><li>
Ability to climb ladders and work at heights above ground level.</li><li>
Ability to hear, understand and respond appropriately to verbal requests made in person and over the telephone.</li><li>
Visual ability correctable to 20/20.</li><li>
Ability to respond verbally in an understandable, professional manner in person and over the telephone.</li><li>
Ability to work extended hours and weekends if needed.</li></ul><div></div><div><b><br>
EQUAL EMPLOYMENT OPPORTUNITY</b></div><div>
Castle is an equal opportunity employer and prohibits discrimination and harassment of any kind. All employment decisions are based on qualifications, merit, and business needs, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or any other protected status under federal, state, or local laws.</div><div></div><div><b><br>
DISCLAIMER</b></div><div>
This job description is intended to convey information essential to understanding the scope of the position and is not exhaustive. Duties, responsibilities, and activities may change or be supplemented at any time based on organizational needs. In addition, management has the right to change any portion of this job description at any time and for any reason.</div></div><div></div>

Groundskeeper

<div>Overview:
<p>
The Front Desk Attendant is responsible for the professional, effective, and efficient handling of all residents&rsquo; requests and needs upon entering the community or building.</p><p>
The Front Desk Attendant provides exemplary service consistent with the Castle Group's values and mission. They perform all responsibilities while demonstrating outstanding customer service skills as a representative of Castle Royal Service.</p>
Responsibilities:
<div><b>
Essential </b><b>Duties and </b><b>R</b><b>esponsibilities</b></div><ul><li>
Greets residents/guests upon entry, and respond to requests, questions, and any other needs.</li><li>
Documents issues or transactions as needed.</li><li>
Develop an understanding of Association policies and requirements.</li><li>
Develop an understanding of the appropriate department/person to support when an escalation for resolution is needed.</li><li>
Develop knowledge of surrounding areas and attractions.</li><li>
Answers phones promptly, with an ability to answer questions and requests while understanding support resources when needed.</li><li>
Tracks activity logs and incident reports, records, and forms for the Property Manager&rsquo;s daily review.</li><li>
Escalates concerns and issues to the Property Manager for immediate resolution when necessary.</li><li>
Monitors Emergency Response System and responds in a timely and efficient manner.</li><li>
Monitors and controls Electronic Security Control Systems if applicable.</li><li>
Ensures all safety precautions and procedures are followed while performing duties.</li><li>
Logging all packages and tracking them until pick-up by or delivery to the resident, when applicable.</li><li>
Dependent on shift, maybe required to handle overnight activities.</li></ul><ul><li>
Other duties and responsibilities as assigned.</li><li>
Must stay awake and alert for the entire shift.</li></ul>
Qualifications:
<div><b>
Qualifications</b></div><p>
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.</p><div><b>
Education and Experience</b></div><ul><li>
High school diploma or equivalency required.</li><li>
1+ years of administrative or hospitality experience preferred.</li></ul><div></div><div><b><br>
Skills and Abilities</b></div><ul><li>
Effective written and verbal communication skills.</li><li>
Excellent customer service skills including strong conflict resolution and de-escalation techniques.</li><li>
Intermediate command of computer hardware/software, specifically Microsoft Office Suite.</li><li>
Excellent organizational skills and attention to detail.</li><li>
Ability to prioritize tasks.</li><li>
Ability to act with integrity, professionalism, and confidentiality.</li><li>
Multiple language fluency is desirable but not necessary.</li></ul><div></div><div><b><br>
Physical requirements</b></div><div>
The physical demands described here are representative of those that an employee must meet to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.</div><br>
<div></div><ul><li>
Able to work under pressure, maintain composure, and utilize good judgment during emergency/difficult and stressful situations.</li><li>
Ability to lift 30lbs. following appropriate safety procedures.</li><li>
Ability to:</li><li>
Work in an upright standing position for long periods.</li><li>
Walk and climb stairs.</li><li>
Easily navigate the property/building as required to meet the job functions.</li><li>
Extensive use of fingers for typing and visual use of the computer monitor.</li><li>
Handle, grasp, and feel objects and equipment.</li><li>
Reach with hands and arms.</li><li>
Repeat various motions with wrists, hands, and fingers.</li><li>
Ability to hear, understand, and respond appropriately to verbal requests made in person and over the telephone.</li><li>
Ability to respond verbally in an understandable, professional manner in person and over the telephone.</li><li>
Ability to stoop and bend.</li></ul><div></div><div><b><br>
EQUAL EMPLOYMENT OPPORTUNITY</b></div><div>
Castle is an equal-opportunity employer and prohibits discrimination and harassment of any kind. All employment decisions are based on qualifications, merit, and business needs without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or any other protected status under federal, state, or local laws.</div><div></div><div><b><br>
DISCLAIMER</b></div><div>
This job description is intended to convey information essential to understanding the scope of the position and is not exhaustive. Duties, responsibilities, and activities may change or be supplemented at any time based on organizational needs. In addition, management has the right to change any portion of this job description at any time and for any reason.</div></div><div></div>

Front Desk Attendant

<div>Overview:
<p>
The Administrative Assistant provides a wide variety of administrative support services for the Condo Association, including support and assistance to the management office.</p><p>
The Administrative Assistant provides exemplary service in a manner consistent with the Castle Group's values and mission. He or she performs all responsibilities while demonstrating outstanding customer service skills as a representative of Castle Royal Service.</p>
Responsibilities:
<div><b>
Essential </b><b>Duties and </b><b>R</b><b>esponsibilities</b></div><ul><li>
Answers telephones promptly and assists residents with questions and concerns.</li><li>
Tracks resident issues to enable Property Manager to identify major problems or trends.</li><li>
Maintains Association files, mail, binders, and office supply inventory.</li><li>
Attends Board Meetings as requested.</li><li>
Creates/posts newsletters and notices. Assists the manager with updating the website as needed.</li><li>
Maintains homeowner roster, database, mail instructions, and homeowner files.</li><li>
Assists in reviewing leases, if applicable, and processing new owner approval and interview packages.</li><li>
Review receivable reports and assist the property manager in forwarding collection packages to counsel.</li><li>
Inputs/Processes/Closes work orders as required for landscape, maintenance, housekeeping, etc.</li><li>
May be responsible for the processing of Association expense checks.</li><li>
Records miscellaneous income in assigned software.</li><li>
Assists residents with account balance inquiries. Researches discrepancies, processes overpayment refunds, and processes owner credits and charges as instructed by the Property Manager.</li><li>
Process ARCs and assist residents in booking amenity reservations.</li><li>
Assists residents with access control requests (new fob, gate remotes, transponders, etc).</li><li>
In the absence of a Covenants Coordinator, conduct the following:</li><li>
Inspect the community on a recurring schedule as determined by the Association. Update all inspection data into the assigned compliance system, including issuing and closing out with consistent enforcement, ensuring completion</li><li>
Upload violations to the Production folder for mail-outs daily.</li><li>
Respond to resident inquiries with the information necessary to correct the violation in a timely manner.</li></ul><ul><li>
Ensures all safety precautions and procedures are followed while performing duties.</li><li>
Updates the website and cloud filing.</li><li>
Performs property inspections and follows up on work orders as needed as directed by the Property Manager</li><li>
Other duties and responsibilities as assigned by the Property Manager.</li></ul>
Qualifications:
<div><b>
Qualifications</b></div><p>
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</p><div><b>
Education and Experience</b></div><ul><li>
High school diploma or equivalency required.</li><li>
A minimum of One (1) year of administrative support or related work experience is required. Must possess a strong administrative background.</li><li>
Intermediate command of computer hardware/software, specifically Microsoft Office Suite (Outlook, Word, Excel, PowerPoint, SharePoint, Teams).</li><li>
Position may require valid Driver&rsquo;s License.</li></ul><div></div><div><b><br>
Skills and Abilities</b></div><ul><li>
Strong customer service, communication, and interpersonal skills.</li><li>
Strong conflict resolution skills with ability to handle and diffuse conflict situations required.</li><li>
Able to work under tight deadlines and use time effectively based on key priorities.</li><li>
Excellent verbal and written communication skills through the ability to communicate, receive, and exchange ideas and information using spoken and written language.</li><li>
Excellent interpersonal and office management skills.</li><li>
Excellent organizational skills and a high attention to detail.</li><li>
Ability to prioritize tasks in a fast-paced environment.</li><li>
Multiple language fluency is desirable and may be required depending on the community&rsquo;s needs.</li><li>
Ability to learn new technology.</li><li>
Ability to act with integrity, professionalism, and confidentiality.</li></ul><p></p><div><b><br>
Physical requirements</b></div><div>
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</div><br>
<div></div><ul><li>
Able to work under pressure, maintain composure and utilize good judgement during emergency/difficult and stressful situations.</li><li>
Ability to lift 30lbs. following appropriate safety procedures.</li><li>
Ability to:</li><li>
Work in a seating sationary position for long periods of time</li><li>
Walk and climb stairs.</li><li>
Handle, grasp, feel objects and equipment.</li><li>
Reach with hands and arms.</li><li>
Extensive use of fingers for typing and visual use of the computer monitor.</li><li>
Repeat various motions with wrists, hands and fingers.</li><li>
Ability to detect auditory and/or visual emergency alarms.</li><li>
Ability to hear, understand, and respond appropriately to verbal requests made in person and over the telephone.</li><li>
Visual ability correctable to 20/20.</li><li>
Ability to respond verbally in an understandable, professional manner in person and over the telephone.</li><li>
May be required to travel for training sessions off-site on an infrequent, ad-hoc basis.</li><li>
May be required to cover for administrative staff at other communities within reasonable distance when needed.</li></ul><div></div><div><b><br>
EQUAL EMPLOYMENT OPPORTUNITY</b></div><div>
Castle is an equal opportunity employer and prohibits discrimination and harassment of any kind. All employment decisions are based on qualifications, merit, and business needs, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or any other protected status under federal, state, or local laws.</div><div></div><div><b><br>
DISCLAIMER</b></div><div>
This job description is intended to convey information essential to understanding the scope of the position and is not exhaustive. Duties, responsibilities, and activities may change or be supplemented at any time based on organizational needs. In addition, management has the right to change any portion of this job description at any time and for any reason.</div></div><div></div>

Administrative Assistant- Condo

<div>Overview:
<p>
The Administrative Assistant provides a wide variety of administrative support services for the Condo Association, including support and assistance to the management office.</p><p>
The Administrative Assistant provides exemplary service in a manner consistent with the Castle Group's values and mission. He or she performs all responsibilities while demonstrating outstanding customer service skills as a representative of Castle Royal Service.</p>
Responsibilities:
<div><b>
Essential </b><b>Duties and </b><b>R</b><b>esponsibilities</b></div><ul><li>
Answers telephones promptly and assists residents with questions and concerns.</li><li>
Tracks resident issues to enable Property Manager to identify major problems or trends.</li><li>
Maintains Association files, mail, binders, and office supply inventory.</li><li>
Attends Board Meetings as requested.</li><li>
Creates/posts newsletters and notices. Assists the manager with updating the website as needed.</li><li>
Maintains homeowner roster, database, mail instructions, and homeowner files.</li><li>
Assists in reviewing leases, if applicable, and processing new owner approval and interview packages.</li><li>
Review receivable reports and assist the property manager in forwarding collection packages to counsel.</li><li>
Inputs/Processes/Closes work orders as required for landscape, maintenance, housekeeping, etc.</li><li>
May be responsible for the processing of Association expense checks.</li><li>
Records miscellaneous income in assigned software.</li><li>
Assists residents with account balance inquiries. Researches discrepancies, processes overpayment refunds, and processes owner credits and charges as instructed by the Property Manager.</li><li>
Process ARCs and assist residents in booking amenity reservations.</li><li>
Assists residents with access control requests (new fob, gate remotes, transponders, etc).</li><li>
In the absence of a Covenants Coordinator, conduct the following:</li><li>
Inspect the community on a recurring schedule as determined by the Association. Update all inspection data into the assigned compliance system, including issuing and closing out with consistent enforcement, ensuring completion</li><li>
Upload violations to the Production folder for mail-outs daily.</li><li>
Respond to resident inquiries with the information necessary to correct the violation in a timely manner.</li><li>
Ensures all safety precautions and procedures are followed while performing duties.</li><li>
Performs property inspections and follows up on work orders as needed as directed by the Property Manager</li><li>
Other duties and responsibilities as assigned by the Property Manager.</li></ul>
Qualifications:
<div><b>
Qualifications</b></div><p>
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</p><div><b>
Education and Experience</b></div><ul><li>
High school diploma or equivalency required.</li><li>
A minimum of One (1) year of administrative support or related work experience is required. Must possess a strong administrative background.</li><li>
Intermediate command of computer hardware/software, specifically Microsoft Office Suite (Outlook, Word, Excel, PowerPoint, SharePoint, Teams).</li><li>
Position may require valid Driver&rsquo;s License.</li></ul><div></div><div><b><br>
Skills and Abilities</b></div><ul><li>
Strong customer service, communication, and interpersonal skills.</li><li>
Strong conflict resolution skills with ability to handle and diffuse conflict situations required.</li><li>
Able to work under tight deadlines and use time effectively based on key priorities.</li><li>
Excellent verbal and written communication skills through the ability to communicate, receive, and exchange ideas and information using spoken and written language.</li><li>
Excellent interpersonal and office management skills.</li><li>
Excellent organizational skills and a high attention to detail.</li><li>
Ability to prioritize tasks in a fast-paced environment.</li><li>
Multiple language fluency is desirable and may be required depending on the community&rsquo;s needs.</li><li>
Ability to learn new technology.</li><li>
Ability to act with integrity, professionalism, and confidentiality.</li></ul><p></p><div><b><br>
Physical requirements</b></div><div>
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</div><br>
<div></div><ul><li>
Able to work under pressure, maintain composure and utilize good judgement during emergency/difficult and stressful situations.</li><li>
Ability to lift 30lbs. following appropriate safety procedures.</li><li>
Ability to:</li><li>
Work in a seating sationary position for long periods of time</li><li>
Walk and climb stairs.</li><li>
Handle, grasp, feel objects and equipment.</li><li>
Reach with hands and arms.</li><li>
Extensive use of fingers for typing and visual use of the computer monitor.</li><li>
Repeat various motions with wrists, hands and fingers.</li><li>
Ability to detect auditory and/or visual emergency alarms.</li><li>
Ability to hear, understand, and respond appropriately to verbal requests made in person and over the telephone.</li><li>
Visual ability correctable to 20/20.</li><li>
Ability to respond verbally in an understandable, professional manner in person and over the telephone.</li><li>
May be required to travel for training sessions off-site on an infrequent, ad-hoc basis.</li><li>
May be required to cover for administrative staff at other communities within reasonable distance when needed.</li></ul><div></div><div><b><br>
EQUAL EMPLOYMENT OPPORTUNITY</b></div><div>
Castle is an equal opportunity employer and prohibits discrimination and harassment of any kind. All employment decisions are based on qualifications, merit, and business needs, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or any other protected status under federal, state, or local laws.</div><div></div><div><b><br>
DISCLAIMER</b></div><div>
This job description is intended to convey information essential to understanding the scope of the position and is not exhaustive. Duties, responsibilities, and activities may change or be supplemented at any time based on organizational needs. In addition, management has the right to change any portion of this job description at any time and for any reason.</div></div><div></div>

<div>Overview:
<div>
The Bookkeeper has a strong background in Accounts Payable (AP) and Accounts Receivable (AR) processes. The Bookkeeper is responsible for supporting the Property Manager on site with any delegated administrative, financial, or operational tasks, focusing on financials.</div><div></div><div><br>
The Bookkeeper also provides exemplary service in a manner consistent with the values and mission of the Castle Group. He or she performs all responsibilities while demonstrating outstanding customer service skills representative of Castle Royal Service as it relates to this function. This includes working interdepartmentally, as well as, with our external customers.</div>
Responsibilities:
<ul><li>Review and verify invoices and statements to ensure proper documentation and approval before processing vendor payments.</li><li>
Process and issue accounts payable checks to vendors accurately and on time.</li><li>
Assist the Property Manager in distributing monthly financial reports to the board of directors.</li><li>
Generate and mail overpayment letters and delinquent account statements to residents.</li><li>
Provide residents with account status updates related to maintenance fees and resolve payment inquiries.</li><li>
Maintain organized filing of paid bills and other financial records.</li><li>
Answer phone calls professionally and take messages as needed.</li><li>
Manage and oversee the petty cash fund for the association, ensuring accurate tracking and usage.</li><li>
Upload payment files into accounting software (e.g., Repay) for processing and timely completion.</li><li>
Perform additional bookkeeping or administrative tasks as needed to support the property management team.</li></ul>
Qualifications:
<p>
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</p><div><b>
Education and Experience</b></div><ul><li>
High school diploma required.</li><li>
Associate degree with a concentration in business and/or accounting preferred.</li><li>
Minimum of 2+ years related accounting or bookkeeping experience preferred.</li><li>
General knowledge of accounting principles and understanding of the general ledger accounts is preferred.</li></ul><div></div><div><b><br>
Skills and Abilities</b></div><ul><li>
Attention to detail and accurate data entry skillset is a must.</li><li>
Strong verbal and written communication skills creating effective customer-focused relationships with all levels within the organization.</li><li>
Able to work under tight deadlines and use time effectively based on key priorities.</li><li>
Intermediate command of computer hardware/software is required; specifically, proficient in the knowledge of Microsoft Office suite including but not limited to; Word, Excel, Power Point and Outlook.</li><li>
Fluent in the English language is required.</li><li>
Ability to act with integrity, professionalism, and confidentiality.</li></ul><div></div><div><b><br>
Physical requirements</b></div><div>
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.</div><br>
<div></div><ul><li>
Able to work under pressure, maintain composure and utilize good judgment during emergency/difficult and stressful situations.</li><li>
Ability to</li><li>
lift up to 5 lbs.;</li><li>
work in a sitting position for long periods of time, may fluctuate.</li><li>
reach with hands and arms, communicate, receive, and exchange ideas and information.</li><li>
easily navigate the building as required to meet the job functions; complete all required forms.</li><li>
Ability to work extended hours and weekends on an as-needed basis.</li><li>
Manual dexterity to input data into the computer.</li></ul><div></div><div><b><br>
EQUAL EMPLOYMENT OPPORTUNITY</b></div><div>
Castle is an equal opportunity employer and prohibits discrimination and harassment of any kind. All employment decisions are based on qualifications, merit, and business needs without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or any other protected status under federal, state, or local laws.</div><div></div><div><b><br>
DISCLAIMER</b></div><div>
This job description is intended to convey information essential to understanding the scope of the position and is not exhaustive. Duties, responsibilities, and activities may change or be supplemented at any time based on organizational needs. In addition, management has the right to change any portion of this job description at any time and for any reason.</div></div>

Bookkeeper

Join Castle Group and explore 8   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Castle Group

About Company

Maintenance Technician

Maintenance Technician

Groundskeeper

Front Desk Attendant

Administrative Assistant- Condo

Administrative Assistant- Condo

Bookkeeper