Qureos Mentor

Catholic Charities Family and Community Services

<div>Description:

We are Hiring!
Job Posting: Restart Intake &amp; Case Management Specialist
Location: Rochester, NY
Department: Restart-Community Residential
Employment Type: Full-Time
Schedule: M-F, 9am-5pm
Salary: $22.00/hr.
As a regional agency of Catholic Charities of the Diocese of Rochester, Catholic Charities Family and Community Services (CCFCS) has been serving our community for over 100 years. We walk with people when they are at their most vulnerable as they journey toward independence to reach their full human potential, advocate for those in need throughout all stages of life; and work in partnership with faith communities of all denominations and those who are committed to addressing local needs.
If you&rsquo;re looking for an opportunity to express and explore your passion for helping others, then join a team that truly makes a difference DAILY, in people's lives. Don't miss out on being a part of something special!
General Description
Under general supervision, provides intake support, ongoing case management and referral coordination services to residential clients. Coordinates with Intake Manager regarding bed utilization. Effectively supports ongoing and collaborative communication amongst all program staff, adhering to established agency communication protocols.
Essential Duties and Responsibilities<ul><li>
Provides ongoing case management for residents from admission through discharge.</li></ul>
 Assists in obtaining medical, dental, legal, Department of Human Services (DHS), Child Protective Services (CPS), and clothing needs upon admission and throughout treatment stay as guided by the treatment and discharge plan.
 Assists in discharge planning to assure a safe transition whether planned and unplanned.
 Prepares and inputs required documentation of interactions and as well as ongoing review and resolution of managed care.
 Consults Clinical Manager if there are any clinical concerns with the client
 Facilitates transportation to relevant resources, client appointments, activities or meetings; including transporting clients via agency approved vehicle<ul><li>
Collaborates with referring agencies, funders and all related internal staff to effectively transition clients into program.</li></ul>
 Maintains regular contact to coordinate client benefits and address all other treatment needs.
 Facilitates bed to bed transfer component as well as ensuring all relevant vouchers and payment are submitted to Finance on a monthly basis<ul><li>
Completes and maintains all necessary documentation in compliance with the agency and appropriate regulatory standards.</li><li>
Attends weekly clinical meetings</li><li>
Works cooperatively with Intake Manager and Residential team to assure maximum utilization of residential beds.</li></ul>
 Support Intake Manager during pre-admission phase of screening and evaluation
 Collects collateral information concerning clients as requested by Intake Manager.
 Works with Managers to plan and complete admission decision.
 Once all necessary input is in place, update client to wait list status and maintain contact with client to plan for day of admission.<ul><li>
Support Intake Manager and work collaboratively with Financial Case Manager to verify and ensure insurance and other services are active for clients upon admission</li></ul>
 Initiate insurance authorization with client, if required
 Initiate Food Stamp and SSI applications as needed
 Maintains ongoing contact with Department of Human Services (DHS), Supplemental Security<ul><li>
Prepare day of admission paperwork</li><li>
Meet client on day of admission and conduct orientation and intake.</li></ul>
 Complete all necessary intake paperwork with client
 Complete eCR demographics input
 Photograph (&amp; upload) client identification photo
 Upload all paperwork to eCR
 Completes all necessary documentation in compliance with Agency and OASAS requirements.<ul><li>
Maintains all related documentation (and all eCR updates) for screened, admitted or screened and not admitted clients.</li></ul>
 Maintain thorough contact notes<ul><li>
Maintain and communicate all census related reporting for the Residential Program</li><li>
Maintain daily roster and participate in morning rounds</li></ul>
 Provide HERDS input daily
 Provide weekly census report
 Ensure that Intake Manager is provided with accurate and timely information relating to discharges<ul><li>
Participates in relevant Agency meetings and/or trainings</li><li>
Actively pursues development of professional competencies related to job role performance through reading, supervision, in-service training and attendance at conferences and workshops.</li><li>
Awareness and active support of the Agency's Mission, Vision, Values and Strategic Plan. Including, but not limited to, supporting the Agency's Core Competency initiatives of being Collaborative and Community Focused, Innovative and Entrepreneurial, and Culturally Competent and Diverse</li></ul>
Note: The above description is illustrative of tasks and responsibilities. It is not meant to be all inclusive. Employees are required to follow appropriate supervisory direction and perform other related duties as required.
Requirements:

Qualifications
Education: Bachelor&rsquo;s Degree in Social Work, Human Services or related field preferred. Equivalent Combination of education and experience will be considered.
Credentials: Valid and clean NYS Driver&rsquo;s License. Recovery peer advocate training preferred.
Experience: A minimum of one year of experience working with the substance use disorder population required.
Physical Demands/Work Environment: The physical demands/work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit, talk, hear, stand, walk, use hands to type and/or perform light lifting. Specific vision abilities required by this job include close vision, distance vision and ability to adjust focus. The noise level in the work environment is usually quiet.
Compliance: Adheres to all applicable federal and state laws and regulations including, but not limited to, those governing confidentiality, privacy, program, billing and documentation standards. All duties must be performed in accordance with CCFCS&rsquo;s corporate compliance &amp; ethics program. Any offer of employment will be contingent upon successful completion of a background check. CCDOR considers all background check information in accordance with applicable law.
Top Benefits and Perks:<ul><li>
Competitive salary and 403b retirement plan</li><li>
Generous time off package and work-life balance</li><li>
Comprehensive benefits package</li><li>
Supportive and collaborative environment</li><li>
Opportunities for growth and development</li><li>
Intrinsic reward of truly making a difference in people's lives</li></ul>
Join us and help make a positive impact on our community!
***Catholic Charities is committed to leveraging the talent of a diverse workforce to create great opportunities for our agency and our people. EOE/AA Disability/Vet</div>

RESTART INTAKE & CASE MANAGEMENT SPECIALIST

<div>We are Hiring!
Job Posting: CASE MANAGER - MEDICAL RESPITE
Location: Rochester, NY
Department: Homeless and Housing
Employment Type: Full time
Schedule: Monday thru Friday 8am to 4pm
Salary: $23/hr
Under general supervision, provides intake and case management services. Maintains confidentiality and ethical standards as identified by NASW, HIPAA, or other relevant governing bodies. Effectively supports ongoing and collaborative communication amongst all program staff and is responsible for ensuring a trauma-informed care environment.
Essential Duties and Responsibilities<ul><li>
Maintains a caseload of clients from the URMC Respite program of up to 25 clients from Housing Services Emergency shelter and maintains their case files by Agency, departmental, regulator, and funder guidelines. In addition, also provides facilitation of CCFCS&rsquo;s emergency shelter telehealth program. This position also provides coverage and support as needed to other programs as needed by the program manager.</li><li>
Completes relevant screenings and assessments including but not limited to psychosocial, mental health, financial status, and employment status.</li><li>
Creates, implements, and monitors comprehensive, person-centered, trauma-informed, and solution-focused plans and goals. Works with clients on harm reduction and other related goals.</li><li>
Assists in obtaining support for clients to include but not limited to home care, medical, dental, legal, substance use treatment, mental health, Department of Human Services, clothing, and other entitlement needs.</li><li>
Assist the client in understanding and meeting the expectations of service providers, courts, and employers.</li><li>
Inform clients of opportunities for social support such as recreation, faith-based, or self-help involvement. Make available tickets, transportation, and financial assistance where appropriate.</li><li>
May deliver instructions on various topics that support the client&rsquo;s ability to live independently.</li><li>
Provides ongoing evaluation, supervision, and development of program activities to assure quality and effectiveness of services provided.</li><li>
Implements and maintains procedures related to program operations.</li><li>
Submits required reports and statistics promptly to the program manager as requested.</li><li>
Collaborates effectively with program partners to heighten the efficiency of joint efforts across multiple organizations.</li><li>
Communicate with appropriate program partners, agency staff, community, and criminal justice agencies to ensure ongoing and effective referrals into programs.</li><li>
Serves as Case Coordinator for clients for program care. Works with the Nurse, Peer, and other stakeholders to ensure the client's needs are being met. Coordinates and participates in regular case conferences.</li><li>
Monitors and ensures achievement of program milestones and client outcomes.</li><li>
Oversees client recordkeeping in compliance with appropriate regulatory agencies.</li><li>
Creates and implements life skills training and education opportunities for tenants.</li><li>
Collaborates with referring agencies, funders, and all related internal staff to effectively support individual client needs.</li><li>
Maintains regular contact to coordinate client benefits and address all other treatment needs.</li><li>
Reports to service providers about significant individual behavior or events that will require an immediate response.</li><li>
Acquire concrete resources to meet individual needs.</li><li>
Complete letters of request/referral forms, and other required documents of eligibility or charitable organizations and public agencies to advocate for resources that the client is entitled or eligible for.</li><li>
Makes referrals for education, employment, legal issues, and others as needed.</li><li>
Document the need for financial assistance or other resources such as wrap-around from the project to stabilize client finances.</li><li>
Utilizing various databases and/or online platforms, maintaining all documentation by the agency and appropriate regulatory standards.</li><li>
Participates in relevant Agency meetings and ongoing development of professional knowledge and skills.</li><li>
Actively supports the financial stability of the organization by meeting or exceeding established productivity and documentation standards.</li><li>
Informs supervisor of significant events/issues related to clients as appropriate and follows the program&rsquo;s defined incident reporting process as required.</li><li>
Attends regular program and departmental meetings, case reviews, and CFC quarterly meetings.</li><li>
Maintains and develops professional knowledge by completing recommended education and training, workshops, conference attendance, and readings.</li><li>
Maintains knowledge of regulations and standards that govern client population.</li><li>
Participates in appropriate interagency meetings with other treatment agencies and community groups as required. Provide updates and communication with providers including those who cannot be represented in person.</li><li>
Participates in relevant Agency meetings and/or trainings</li><li>
Actively pursues the development of professional competencies related to job role performance through reading, supervision, in-service training, and attendance at conferences and workshops.</li><li>
Awareness and active support of the Agency's Mission, Vision, Values, and Strategic Plan. Including, but not limited to, supporting the Agency's Core Competency initiatives of being Collaborative and Community Focused, Innovative and Entrepreneurial, and Culturally Competent and Diverse</li></ul>
Note: The above description is illustrative of tasks and responsibilities. It is not meant to be all-inclusive. Employees are required to follow appropriate supervisory direction and perform other related duties as required.
Qualifications
Education: Bachelor&rsquo;s degree in social work, human services, criminal justice, or related field preferred. An equivalent combination of education and experience will be considered.
Credentials: Valid and clean NYS Driver&rsquo;s License. Valid PPD screening is available.
Experience: Minimum two years of experience with case management and community outreach in areas such as but not limited to persons affected by substance use disorder, prison re-entry, geriatrics, mental health, and refugees. Knowledge of HMIS, Medicaid, SNAP, Social Security, and legal systems is helpful. May require the performance of duties in various community locations and community settings that may not be handicapped accessible.
Physical Demands/Work Environment: The physical demands/work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions. While performing the duties of this job, the employee is frequently required to sit, talk, hear, stand, walk, use hands to type, and/or perform light lifting. Specific vision abilities required by this job include close vision, distance vision, and the ability to adjust focus. The noise level in the work environment is usually quiet.
Compliance: Adheres to all applicable federal and state laws and regulations including, but not limited to, those governing confidentiality, privacy, program, billing, and documentation standards. All duties must be performed by CCFCS&rsquo;s corporate compliance &amp; ethics program.
Additional Requirements:<ul><li>
Ability to prioritize assignments, plan, and complete work projects with minimal direction,</li><li>
An ability to work efficiently and effectively and meet deadlines,</li><li>
An ability to work under pressure,</li><li>
Excellent verbal/written skills,</li><li>
Ability to maintain confidentiality,</li><li>
Ability to demonstrate behaviors and attitudes that support the agency's mission, philosophy, and policies.</li><li>
Willingness and ability to foster agency and program-wide cooperation and teamwork using positive/constructive communication techniques,</li><li>
Possession of a valid NYS Driver&rsquo;s license and use of a registered and reliable vehicle.</li></ul> 
Top Benefits and Perks:<ul><li>
Competitive salary and 403b retirement plan</li><li>
Generous time off package and work-life balance</li><li>
Comprehensive benefits package</li><li>
Supportive and collaborative environment</li><li>
Opportunities for growth and development</li><li>
Intrinsic reward of truly making a difference in people's lives</li></ul>
Join us and help make a positive impact in our community!
***Catholic Charities is committed to leveraging the talent of a diverse workforce to create great opportunities for our agency and our people. EOE/AA Disability/Vet</div>

CASE MANAGER - MEDICAL RESPITE

Join Catholic Charities Family and Community Services and explore 2   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Catholic Charities Family and Community Services

About Company

RESTART INTAKE & CASE MANAGEMENT SPECIALIST

CASE MANAGER - MEDICAL RESPITE