Qureos Mentor

Cayuga Medical Center

<div>Specialty Pharmacy Courier - Full-Time Days FLEX 
Cayuga Health and its affiliates are the region's leading healthcare system and most trusted providers of integrated health services, empowering our people in our mission to equitably improve the well-being of the communities we serve. Our commitment to providing extraordinary healthcare begins with our team of extraordinary professionals who are continuously discovering clinical innovations and enhancing access to the most up-to-date facilities, equipment, technologies, and research protocols. Cayuga Health's commitment to our employees includes competitive compensation, comprehensive employee benefits programs, and the opportunity to explore and build a career in healthcare through our many professional development programs. 
The Specialty Pharmacy Courier is responsible for the safe, timely, and compliant transport and delivery of prescriptions and supplies to patients' places of residence. The role supports pharmacy operations while ensuring regulatory compliance, safety standards, and excellent customer service. 
As a member of our team, you will be an extension and the public face of the Pharmacy, showing compassion, patience, and empathy in every interaction. You will build trust with patients, act with a sense of urgency, and look for opportunities to improve and solve problems. You will recognize the importance of your role in supporting each patient's health and approach every interaction with care and respect. You can make a difference every day by understanding the challenges patients may face and support them in ways that touch lives beyond the pharmacy counter. 
Roles and Responsibilities:
1. Safety<ul><li>
Follows infection control, safety procedures, and hazardous material handling protocols.</li><li>
Ensures safe operation of vehicle at all times.</li><li>
Follows all NYS vehicle traffic laws and safety precautions.</li><li>
Maintains all preventative maintenance work orders when needed.</li><li>
Uses proper lifting techniques during work tasks to prevent lifting injuries.</li></ul>
2. Documentation &amp; Compliance<ul><li>
Maintains delivery logs and chain-of-custody documentation.</li><li>
Ensures proper handling and transport conditions in accordance with pharmacy policies and regulations.</li><li>
Supports pharmacy workflow with timely delivery of medications and supplies.</li><li>
Adheres to HIPAA regulations and maintains patient confidentiality.</li></ul>
3. Deliveries &amp; Transportation:<ul><li>
Follows assigned schedules and accommodates urgent delivery needs when requested.</li><li>
Provides professional customer service to staff and patients.</li><li>
Courteous to other vehicles on the road and no valid complaints issued for aggressive driving or vehicle operation.</li><li>
Keeps vehicle clean during and after hours of operation. Washes vehicle with supplied vouchers when needed.</li><li>
Maintains a professional appearance at all times.</li><li>
Wears clearly visible, weather-appropriate Cayuga Medical Center- branded attire at all times while on duty.</li><li>
Performs other duties as assigned.</li></ul> 
Required Skills and Experience:<ul><li>
Education: High School Diploma or GED</li><li>
Experience:
<ul><li>Preference two of driving experience with the ability to drive in all weather conditions</li><li>
Must be 21 years of age or older</li><li>
Must have a valid NY State drivers license and clean driving record</li></ul></li></ul> 
Preferred Skills and Experience:<ul><li>
Problem solving ability and attention to detail is preferred
</li><li>Good written and oral communication skills preferred.
</li>Requires ability to prioritize work, manage time wisely and adjust to changes in work volumes. 
<li>
</li></ul> 
 
Physical Requirements:<ul><li>
This position requires the ability to lift objects weighing up to 40 pounds.
</li><li>The courier is responsible for loading and unloading items into the vehicle which include but not limited to boxes, equipment, and supplies.
</li><li>Requires the ability to sit for long periods of time while driving. Deliveries will take place during a standard 8-hour workday, in Ithaca and the surrounding Counties.</li></ul> 
Location and Travel Requirements:<ul><li>
Based at Cayuga Medical Center 201 Dates Drive, suite 109, Ithaca NY 14850</li><li>
Shift: Full-Time Days FLEX. Anticipated schedule Monday through Friday 8am to 4pm. Flexibility is required to support department needs.</li><li>
Local area travel between facilities will be a daily requirement for this role</li></ul> 
Pay Range Disclosure:<ul><li>
Standard Rate of $17.00 to $20.00 per hour</li></ul> 
Cayuga Health System and its affiliates are committed to treating all patients, providers, staff and volunteers equitably and with dignity, ensuring the highest levels of safety, care and respect, and striving to recognize and overcome biases and policies that contribute to disparities in healthcare access, equitable care and positive health outcomes for all. 
 
We are proud to be an Equal Employment Opportunity employer, supporting the growth and health of our employees and community by embracing the rich diversity, needs and circumstances of all peoples and prioritizing opportunities to build a diverse and inclusive workplace. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable protected characteristics. 
If you require reasonable accommodation to complete a job application, pre-employment testing, a job interview or to otherwise participate in the hiring process, please contact the Cayuga Health Talent Acquisition team at talentacquisition@cayugahealth.org</div>

Courier

<div>Laboratory Collection - Phlebotomist I - Full-Time 
Cayuga Health and its affiliates are the region's leading healthcare system and most trusted providers of integrated health services, empowering our people in our mission to equitably improve the well-being of the communities we serve. Our commitment to providing extraordinary healthcare begins with our team of extraordinary professionals who are continuously discovering clinical innovations and enhancing access to the most up-to-date facilities, equipment, technologies, and research protocols. Cayuga Health's commitment to our employees includes competitive compensation, comprehensive employee benefits programs, and the opportunity to explore and build a career in healthcare through our many professional development programs. 
The Laboratory Assistant I (Outpatient Phlebotomist) position supports outpatient laboratory daily operations by providing excellence in patient services, proper phlebotomy specimen collection, alliquoting, complete accuracy in Epic registration, centrifuge usage, drug screens, error-free documentation as well as overall compliance with regulatory standards. The Lab Assistant 1 role is essential to maintaining efficient workflow, patient satisfaction and quality laboratory results for subsequent patient care. 
 
Roles and Responsibilities:<ul><li>
Performs proper venipuncture and post care of phlebotomy site along with labeling each specimen with 2 forms of ID with zero labeling errors.</li><li>
Accurate patient registration, requisitioning, and operational fluency in Epic.</li><li>
Proper labeling, processing and preparation of patient specimens for laboratory testing.</li><li>
Complete specimen batches in a timely manner for courier pickup or send specimens through the tube system properly.</li><li>
Communicate outpatient needs for adequate inventory and is proficient with system reporting requests.</li><li>
Completing all documentation requirements including outpatient daily, weekly and monthly checklists.</li><li>
Follow organizational policies and maintain a compliant environment including adherence to all laboratory procedures, HIPPAA standards, infection control and safety guidelines.</li><li>
Participates in quality assurance programs and maintains all requirements for departmental work flow.</li><li>
Maintains educational requirements, outpatient in services and assigned training as it relates to outpatient lab workflows.</li><li>
Is flexible and willing to make changes for the benefit of the team.</li></ul> 
Required Skills and Experience:<ul><li>
Required: High school diploma or equivalent
</li><li>Vocational phlebotomy (or related) course/program, or 2 years of working phlebotomy experience.</li></ul> 
Preferred Skills and Experience:<ul><li>
Problem solving ability and attention to detail is preferred
</li><li>Good written and oral communication skills preferred.
</li>Requires ability to prioritize work, manage time wisely and adjust to changes in work volumes. 
<li>
</li></ul> 
Physical Requirements:<ul><li>
May require lifting (Up to 20 pounds) and carrying supplies.</li><li>
The position is frequently in motion and requires repetitive use of hands (e.g. computer keyboard usage), sitting, squatting, walking or standing for long periods of time, up to 6 hours per day.</li></ul> 
Location and Travel Requirements:<ul><li>
Onsite at Cayuga Medical Center 101 Dates Drive, Ithaca, NY 14850, with ability to work at other area locations as scheduled/assigned.</li></ul> 
Pay Range Disclosure:<ul><li>
Standard Rate of $17.79 to $24.04 per hour plus benefits</li></ul> 
Cayuga Health System and its affiliates are committed to treating all patients, providers, staff and volunteers equitably and with dignity, ensuring the highest levels of safety, care and respect, and striving to recognize and overcome biases and policies that contribute to disparities in healthcare access, equitable care and positive health outcomes for all.
We are proud to be an Equal Employment Opportunity employer, supporting the growth and health of our employees and community by embracing the rich diversity, needs and circumstances of all peoples and prioritizing opportunities to build a diverse and inclusive workplace. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable protected characteristics.
If you require reasonable accommodation to complete a job application, pre-employment testing, a job interview or to otherwise participate in the hiring process, please contact the Cayuga Health Talent Acquisition team at talentacquisition@cayugahealth.org.</div>

Lab Assistant I - Phlebotomist - Full-time

<div>Hospital Courier- Cayuga Medical Center- Full Time- Days 
When two established local health systems unite as one collaborative network, healthcare becomes so much more. Centralus Health, an affiliation of Arnot Health and Cayuga Health, is focused on our region's changing needs and your wellbeing. More than a group of experienced caregivers, Centralus Health is a partnership of advocates who strive to eliminate barriers to better health, innovating and evolving services in our communities for enhanced holistic care close to home. Beyond clinical outcomes, it's strengthening community connections and setting a higher standard for quality that's exceptionally personal.
Centralus Health is central to wellness-for all of us. 
The Facility Couriers perform a variety of functions including but not limited to transport of equipment, materials, pharmaceuticals, Chemo, U.S. Mail, and supplies throughout the Cayuga Health System Monday - Friday during the first shift. 
Roles and Responsibilities:
Safety:<ul><li>
Demonstrates an understanding of emergency procedures, fire drills, evacuation procedures, and internal/external disaster procedures, as outlined in the fire safety policy, knows personal role in the event of a fire while on duty.
</li><li>Provides a safe environment; demonstrates alertness to areas needing attention in avoiding unsafe conditions such as but not limited to wet flooring, blocked egress areas etc.</li><li>
Maintains work area in a clean and safe manner on a daily basis.</li><li>
Maintains universal precautions and infection prevention techniques. Exceeds: Acquires proper training for spill kits in relationship to items transported.
</li><li>Carries out duties in a safe professional manner, with focus on customer service as a high priority. Exceeds: No substantiated complaints from patients, physicians, staff &amp; visitors.</li></ul>
Scheduling:<ul><li>
Follows assigned Courier Schedule in a timely manner. Exceeds: Volunteers for extra unplanned emergency courier runs when needed.</li><li>
Assists in updating courier schedule as needed. Exceeds: Helps Facility manager by suggesting ways to accommodate new additional deliveries into the courier schedules.</li><li>
Maintains required paperwork logs and transactions.</li><li>
Maintains all Preventative maintenance Work Orders as assigned.</li><li>
Responsible for transport and delivery of all bank bags.</li></ul>
Transportation:<ul><li>
Ensures safe operation of vehicle of vehicle before start of deliveries.</li><li>
Follows all NYS vehicle traffic laws and safety precautions. Exceeds: No traffic violations issued during evaluation year.</li><li>
Courteous to other vehicles on the road and no valid complaints issued for aggressive driving or vehicle operation.</li><li>
Keeps vehicle clean during and after hours of operation. Washes vehicle with supplied vouchers when needed.</li><li>
Follows good personal hygiene and grooming practices. Exceeds: Always wears proper uniform as designated.</li><li>
Performs other duties as assigned.</li></ul> 
Required Skills and Experience:<ul><li>
Education - High School Diploma / GED</li><li>
Licensure - A clean valid NYS Driver's license.</li><li>
Experience - Able to drive vehicle in all weather conditions.</li></ul> 
Physical Requirements:<ul><li>
This position requires the ability to lift objects weighing up to 40 pounds. The courier is responsible for loading and unloading items into the vehicle which include but not limited to boxes, equipment, supplies, and food. Requires the ability to sit for long periods of time while driving.</li></ul>
Location and Travel Requirements:<ul><li>
Location: Onsite at Cayuga Medical Center 101 Dates Drive, Ithaca, NY 14850</li><li>
Shift: 7:45am to 3:45pm M-F</li><li>
Travel: Local travel within healthcare area as expected of a Courier</li></ul> 
Pay Range Disclosure:
Standard rate of $17.00 - $20.00 per hour 
Centralus Health and its affiliates are committed to treating all patients, providers, staff and volunteers equitably and with dignity, ensuring the highest levels of safety, care and respect, and striving to recognize and overcome biases and policies that contribute to disparities in healthcare access, equitable care and positive health outcomes for all. 
We are proud to be an Equal Employment Opportunity employer, supporting the growth and health of our employees and community by embracing the rich diversity, needs and circumstances of all peoples and prioritizing opportunities to build a diverse and inclusive workplace. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable protected characteristics. 
If you require reasonable accommodation to complete a job application, pre-employment testing, a job interview or to otherwise participate in the hiring process, please contact the Centralus Health Talent Acquisition team at talentacquisition@cayugahealth.org.</div>

Hospital Courier

<div>Company Overview:
Cayuga Health is the region's leading healthcare system, and most trusted driver of integrated health services, together with valued partners. We empower our people and employ our capabilities to equitably improve the well-being of the communities we serve. At Cayuga Health System, our commitment to providing extraordinary health care begins with our team. Our extraordinary professionals are continuously discovering clinical innovations and enhanced access to the most up-to-date facilities, equipment, technologies, and research protocols. We have a commitment to its employees by providing competitive rates and compensation, a comprehensive employee benefits programs, attractive working conditions, and the chance to build and explore a career opportunity by offering professional development.
Nestled in the beautiful Finger Lakes region, Cayuga Health provides an outstanding place to work in a vibrant community. Come discover all that Ithaca, New York and Cayuga Health has to offer!
Job Summary: The Call Center Team Member is the first point of patient contact to the Cayuga Health System. Call Center Team Members must have excellent customer service skills and exceptional phone etiquette. This is a non-clinical position so no medical experience is necessary or required. On the job training will take place during the first month of starting the position.
This position requires onsite training for 2 weeks in Ithaca NY!
Job Responsibilities include:<ul><li>
Maintain professionalism while answering calls and answering questions from the community regarding primary care needs and COVID testing.</li><li>
Comfort talking with patients on the phone and navigating registration website/EMR simultaneously.</li><li>
Ability to provide patient results and messages from providers, proper transfer to clinical team as necessary.</li><li>
Ability properly escalate calls to management team as necessary.</li><li>
Outbound calling to patients/offices to provide continuity of care.</li><li>
Ability to think critically.</li><li>
Ability to type quickly and accurately.</li><li>
Ability to navigate multiple screens and computer systems.</li><li>
Other tasks and duties as assigned.</li></ul>
Requirements:
Education - High School Diploma or GED.
Experience - Comfortable multi-tasking. Medent or Epic Experience preferred.
Customer service experience preferred. Call center experience preferred.
Licensure - none required.
Physical Requirements - must be able to remain in a stationary position 50% or more of the time. Must be able to exchange accurate information. May occasionally need to move light objects up to 20 pounds.<ul><li>
= Essential functions</li></ul>
At this time Cayuga Health System will not sponsor a new applicant for employment authorization for this position.
If you are interested in applying for this position and you require an accommodation, please contact Cayuga Health System at hr@cayugamed.org
Cayuga Health System Commitment to Diversity, Equity &amp; Inclusion
Cayuga Health System commits to treating all people with dignity so that everyone who comes to us is safe, cared for, and respected. We will support the growth of our employees and the health of our community by embracing the rich diversity of social and cultural identities, needs, and life circumstances of all people. We strive to recognize and overcome personal biases and systemic policies that marginalize others and contribute to disparities in healthcare access, equitable care, and good health outcomes.
Cayuga Health is dedicated to our vision for diversity, equity, and inclusion. As we strive towards our vision, we welcome the opportunity to work alongside a diverse range of employees.</div>

Call Center Team Member

Join Cayuga Medical Center and explore 4   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Cayuga Medical Center

About Company

Courier

Lab Assistant I - Phlebotomist - Full-time

Hospital Courier

Call Center Team Member