Qureos Mentor

CELINE

<div>
 CELINE is a fast-growing French and Leather-Goods Couture House that belongs to the LVMH group, which ambition is to become one of the most iconic luxury brands worldwide.
 
 
 To make this vision a reality we are looking for enthusiastic, passionate and agile personalities who are eager to evolve in a demanding environment.
 
 
 
 YOUR WORK ENVIRONMENT
 
 
 
 As Team Leader you will provide personalized client experience, build strong client relationships and meet or exceed sales targets and KPIs, you will be a role model for your colleagues among the sales team and support the management team in day-to-day tasks.
 
 
 
 Job Responsibilities
 
 
 
 
 BRAND:
 
 
 
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 Act as an ambassador of CELINE by following CELINE brand standards in terms of grooming and uniform policy.
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 Combine a professional, authentic and positive approach with enthusiasm for our products and our House
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 Develop the highest standards of brand and product knowledge.
 
 
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 </ul>
 
 TEAM:
 
 
 
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 Maintain an open, positive and constructive communication with team members
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 Train new sales associates on product knowledge, store procedures and company policies
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 Achieve individual and team objectives, be accountable for sales results, and support the team in their sales.
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 Support the Store Manager in developing the team through mentoring and/or buddy system as well as the integration of newcomers.
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 Demonstrate a detailed understanding of the company&rsquo;s policies and provide support to other Sales Associates when needed.
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 Perform as a team-player, participate in all activities contributing to the overall objectives of the store.
 
 
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 </ul>
 
 CLIENT:
 
 
 
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 Welcome every Client and enhance their experience, advise Clients across the brand and all product categories.
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 Provide exceptional client service according to CELINE&rsquo;s selling ceremony
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 Drive local clients network growth demonstrating advanced clienteling skills, using different tools available to develop existing and recruit, convert prospect client to build long term Client relationships
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 Build lasting relationships with clients by bonding with them, understanding their desires, providing advice &ndash; &ldquo;be memorable&rdquo; beyond the sales process and providing follow up
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 Capture and update all relevant client information, according to the company tools (maintain client books) in order to retain actual clients and detect new (high potential) clients
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 Keep in contact with key clients via different channels to arrange appointments/share collection information/product arrivals to grow loyalty
 
 
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 </ul>
 
 SALES:
 
 
 
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 Meet or exceed individual and store sales targets
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 Achieve individual and team objectives, be accountable for sales results, KPI&rsquo;s, CRM requirements support the team in their sales.
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 Focus on cross, up-selling and have strong &ldquo;matchmaking&rdquo; skills for all product categories
 
 
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 </ul>
 
 MERCHANDISE:
 
 
 
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 Keep track of physical inventory of merchandise and inform the manager about product replenishment
 
 
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 VISUAL MERCHANDISING:
 
 
 
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 Assist in maintaining visual standards with direction from VM, in accordance with CELINE visual standards
 
 
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 STORE / BACK OFFICE:
 
 
 
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 Proficient and accurate use of POS
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 Participate in all inventories, cycle counts and goods receptions
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 Ensure store functional maintenance
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 Respect stock room guidelines
 
 
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 Profile
 
 
 
 KEYS FOR SUCCESS Experience: Previous experience of minimum 4 years in sales and in fashion or luxury sector Competencies: High product and fashion sensitivity and knowledge Ability to understand and go beyond customers&rsquo; needs to provide them the best customer experience. Taste for challenge and a team spirit Sense of service, natural curiosity, openminded, optimism and empathy are essential to your success at CELINE.
 
 
 
 Additional Information
 
 
 
 
 OUR COMMITMENT
 
 
 
 As part of our #CELINE
 
 CARES
 
 approach, CELINE is committed to building an inclusive and respectful work environment where every employee can develop and thrive.
 
 
 We value diversity in all its forms &mdash; origins, identities, orientations, generations, abilities and life situations &mdash; and implement concrete actions to promote inclusion. Our disability policy aims to ensure equal opportunities for all our talents, with personalized accommodation if necessary.
 
 
 If you require specific assistance during the recruitment process, please do not hesitate to let us know.
 
 
 At CELINE, we believe that the strength of our Maison lies in the uniqueness of our employees.
</div>

Team Leader

Join or sign in to find your next job Join to apply for the STORE MANAGER (F/M/X) DUBAI MALL role at CELINEJoin to apply for the STORE MANAGER (F/M/X) DUBAI MALL role at CELINECELINE is a fast-growing French and Leather-Goods Couture House that belongs to the LVMH group, which ambition is to become one of the most iconic luxury brands worldwide. To make this vision a reality we are looking for enthusiastic, passionate and agile personalities who are eager to evolve in a demanding environment. YOUR WORK ENVIRONMENT As Store manager, you will act as the store Chief Executing Officer. You will be a model in terms of sales, customer experience and loyalty, spending most of your time on the shopfloor. You will promote the brand's culture and values in its daily environment as well as a talent hunter, people manager and a skills developer. Job Responsibilities Your impact Business and client developer <ul><li>Monitor the store performance and always remain aware of market trends</li><li>Take responsibility of the P&L</li><li>Identify areas of improvement and work hand in hand with managers to implement action plans to achieve the commercial goals</li><li>Establish a client-centric mindset to offer clients the best experience in store and achieve the CRM objectives</li><li>Translate the store's objectives into concrete daily targets and tasks, inspire the team to reach the targets</li><li>Be the link between the head office and the store </li></ul>Brand ambassador and promoter <ul><li>Be the ambassador of the brand and endorse the culture and values to promote CELINE</li><li>Ensure the best level of client experience</li><li>Handle delicate customer situations if needed </li></ul>Process owner <ul><li>Ensure that all the processes are compliant with the legal, regulatory and internal requirements</li><li>Being responsible of the Stock</li><li>Being responsible of the Store planning</li><li>Guarantee the proper execution of all tasks related to the digitalization of the store </li></ul>Talent Hunter, Manager & Skills Developer <ul><li>Detect new talents in your daily environment and recruit them</li><li>Manage the team to drive the business: create a positive work environment, develop the team spirit</li><li>Regularly coach the team to ensure they develop the key skills expected at their position </li></ul>Profile Keys for success Education: Business School, University or "equivalent experience" Experience: Retail experience required Experience in luxury/fashion business a plus Competencies: Strong business sense and ability to drive results Product and fashion sensitivity Proven ability to manage large teams, strong leadership High sensitivity to client experience and loyalty Strong communication skills Organizational skills, sense of priorities and agility Talent for coaching and developing a team Exceptional interpersonal skills, empathy, sincerity and curiosity Ability to manage multiple priorities in a fast-paced environment Detail oriented, highly organized Excellent written and verbal communication skills. Ability to interact with all levels of the organization Flexibility to work a retail schedule including evenings, weekends, and holidays Languages: Fluent in Arabic and English, proficiency of other language(s) will be an advantage Workplace: Dubai Mall Additional Information OUR ENGAGEMENT CELINE is an equal opportunity employer. We want to offer an inclusive environment of mutual respect where we welcome diversity and all our employees feel included, developed, and heard. We are committed to the prevention of all discrimination, providing equal opportunities to all applicants irrespective of gender, gender expression, disability, origin, background, religious beliefs or sexual orientation or any other basis protected by law. CELINE recruits and recognizes all types of talent and singularities. Seniority level <ul><li> Seniority level Mid-Senior level</li></ul> Employment type <ul><li> Employment type Full-time</li></ul> Job function <ul><li> Job function Sales and Business Development</li><li> Industries Retail Luxury Goods and Jewelry</li></ul>Referrals increase your chances of interviewing at CELINE by 2xGet notified about new Store Manager jobs in Dubai, Dubai, United Arab Emirates. Store Supervisor - Faces - Mall of the Emirates Showroom Manager/ Store Manager Retail Al Futtaim Watches & Jewlery UAE Dubai, Dubai, United Arab Emirates 3 hours agoWe're unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

STORE MANAGER (F/M/X) DUBAI MALL

<div>
 CELINE, founded in 1945 by C&eacute;line Vipiana, is an iconic French Leather-Goods, Fashion &amp; Couture House belonging to the LVMH Group.
 
 
 To have a chance of joining CELINE, you must thrive as a team player in a fast-paced environment amongst passionate, agile, and authentic people.
 
 
 
 YOUR WORK ENVIRONMENT
 
 
 
 As the Store Manager, you will directly report to the Retail Director. You will lead and develop the store's business strategically, fostering a culture of excellence in sales, client experience, and loyalty. You will effectively communicate the Maison's goals, vision, and strategies, inspiring and motivating your team through strong leadership. In collaboration with the Retail Director and other departments, you will proactively identify areas for improvement and implement measures to maximize sales and elevate the overall performance of the store. You will also embody the Maison's culture and values, playing an active role in talent recruitment, management, and development.
 
 
 
 Job Responsibilities
 
 
 
 
 Business Development
 
 
 
 <ul>
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 Define and implement the store's commercial strategy to achieve and exceed sales targets while maximizing profitability (P&amp;L). This includes setting clear goals, monitoring progress, and adjusting strategies as needed to ensure success.
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 Manage and analyze key performance indicators (KPIs) to identify growth opportunities, areas for improvement, and implement corrective action plans to enhance overall store performance.
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 Possess a deep understanding of CELINE products, their history, and craftsmanship, enabling passionate and expert presentation to clients, enhancing the customer experience, and driving sales.
 
 
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 </ul>
 
 Leadership and team development
 
 
 
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 Embody the Maison and inspire the team through leading by example and strong presence on the shop floor.
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 Identify and attract top talent to the Maison. Partner with the Retail Director and HR to address any team-related matters and provide coaching to enhance individual and team performance.
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 Nurture a pipeline of future leaders by identifying and developing high-potential individuals within the team through individual development plans.
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 Create a positive and inclusive work environment where everyone feels valued and empowered to contribute their best. Encourage open communication, mutual respect, and a shared sense of purpose whilst being present on the floor.
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 Provide advice, instruction, coaching and supervision to Team Manager, Stock&rsquo;s team and support their career development.
 
 
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 </ul>
 
 Client Development
 
 
 
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 Develop and implement strategies to attract new customers and increase client acquisition.
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 Ensure the team deliver personalized and memorable client experiences by anticipating needs, exceeding expectations, and building genuine emotional connections with each client.
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 Develop and maintain strong relationships with clients, using clienteling tools to offer personalized services, exclusive experiences, and tailored product recommendations.
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 Actively seek and act upon performance feedback and client insights to refine the client journey and exceed expectations at every touchpoint.
 
 
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 Operations Excellence
 
 
 
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 Ensure that all the processes are compliant with the legal, regulatory, and internal requirements.
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 Solve problems and communicate issues to resolve to the office to achieve effective and productive store operations.
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 Ensure appropriate staffing depending on time and traffic.
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 Ensure safety of the store and its employees.
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 Supervise the operations manager and ensure product availability, inventory accuracy, and efficient stock management by adhering to internal procedures and optimizing product turnover.
 
 
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 </ul>
 
 Image &amp; Brand
 
 
 
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 Be a CELINE ambassador, represent the brand in community activities and develop relationships with store managers of stores nearby.
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 Ensure the consistent and impeccable presentation of the CELINE brand image in all aspects of the store, from visual merchandising and product displays to staff appearance and attitude. Maintain the highest standards of luxury and sophistication.
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 Participate in local events and initiatives to enhance brand visibility and foster positive relationships within the community.
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 Share the rich history, heritage, and craftsmanship of CELINE with both the team and clients. Create engaging narratives and immersive experiences that bring the brand to life and foster a deeper connection with its legacy.
 
 
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 Profile
 
 
 
 KEY FOR SUCCESS Education: Business School, University or &ldquo;equivalent experience&rdquo; Experience: Retail experience required +5 years of experience in management within luxury/fashion business Competencies: Proven leadership experience in managing and motivating high-performing teams and managing managers. Strong business expertise with a track record of achieving results and exceeding targets. In-depth understanding of retail KPIs and ability to analyze business performance to drive strategic decision-making. Exceptional communication and interpersonal skills, fostering collaboration and building strong relationships with stakeholders at all levels. Passion for fashion and a deep understanding of CELINE's products, heritage, and brand identity. Client-centric mindset with a focus on delivering exceptional experiences and building lasting relationships. Excellent organizational and time-management skills, with the ability to prioritize effectively in a fast-paced environment. Adaptability and flexibility to meet the demands of a dynamic retail environment. Languages: French and English, proficiency of other language(s) will be an advantage.
 
 
 
 Additional Information
 
 
 
 
 Location
 
 :
 
 Saadiyat Grove Mall, Abu Dhabi.
 
 
 
 
 OUR COMMITMENT
 
 
 
 CELINE is an equal opportunity employer. We want to offer an inclusive environment of mutual respect where we welcome diversity and where all our employees feel included developed and heard.
 
 
 We are committed to the prevention of all discrimination, providing equal opportunities to all applicants regardless of gender, gender expression, disability, origin, background, religious beliefs or sexual orientation or any other basis protected by law.
 
 
 CELINE recruits and recognizes all types of talents and singularities.
</div>

STORE MANAGER

<div>
 CELINE, founded in 1945 by C&eacute;line Vipiana, is an iconic French Leather-Goods, Fashion &amp; Couture House belonging to the LVMH Group. To have a chance of joining CELINE, you must thrive as a team player in a fast-paced environment amongst passionate, agile, and authentic people.
 
 
 
 Location
 
 :
 
 Saadiyat Grove Mall, Abu Dhabi.
 
 
 
 
 YOUR WORK ENVIRONMENT
 
 
 
 As a Client Advisor at CELINE, you will report to the Team Manager and play a key role in driving sales and delivering an exceptional client experience. Your passion for our collections and commitment to excellence will enable you to build meaningful connections with clients, embodying the sophistication and timelessness of the Maison. Collaborating with your team, you will contribute to upholding CELINE&rsquo;s prestigious brand image in every interaction.
 
 
 
 Job Responsibilities
 
 
 
 
 YOUR IMPACT
 
 
 
 
 Business Development
 
 
 
 <ul>
 <li>
 Contribute to the store&rsquo;s business success by achieving and exceeding sales targets, demonstrating a strong commercial mindset, and deep product knowledge.
 </li>
 <li>
 Proactively engage with clients to understand their needs, offering tailored recommendations and complementary products that enhance their experience with CELINE. Utilize cross-selling techniques to maximize sales opportunities and introduce clients to the full range of CELINE&rsquo;s offerings.
 
 
 </li>
 </ul>
 
 Team and People
 
 
 
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 Foster a positive team spirit by collaborating closely with your colleagues, supporting each other in achieving both individual and collective goals.
 </li>
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 Contribute to a harmonious work environment where every team member feels valued and motivated to deliver their best.
 
 
 </li>
 </ul>
 
 Client Development
 
 
 
 <ul>
 <li>
 Deliver an exceptional client experience by welcoming, advising, and providing unparalleled service to each client, ensuring their journey with CELINE is memorable.
 </li>
 <li>
 Build and nurture lasting relationships with clients through personalized clienteling, cultivating loyalty and long-term connections. Leverage cross-selling strategies to deepen client engagement and drive repeat purchases.
 
 
 </li>
 </ul>
 
 Operations Excellence
 
 
 
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 Uphold CELINE&rsquo;s standards of compliance by adhering to internal procedures and guidelines, ensuring smooth and efficient store operations.
 </li>
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 Be actively part of the operational life of the store: Visual merchandising, restocking, transfers, after-sales service, inventory management.
 
 
 </li>
 </ul>
 
 Image &amp; Brand
 
 
 
 <ul>
 <li>
 Serve as a CELINE ambassador, embodying the Maison&rsquo;s values and excellence in every client interaction.
 </li>
 <li>
 Share the rich history and stories behind our products, captivating clients with engaging storytelling that deepens their connection to the brand.
 </li>
 <li>
 Maintain the highest standards of visual merchandising and personal presentation, contributing to the elegant and sophisticated image of CELINE.
 
 
 </li>
 </ul>
 
 Profile
 
 
 
 KEY FOR SUCCESS  Experience:  You bring at least 1 year of professional experience in sales, within the fashion or luxury industry. Competencies:   Passion for luxury fashion and a deep understanding of CELINE's products, heritage, and brand identity. Client-centric mindset with a focus on delivering exceptional experiences and building lasting relationships. A passion for challenges and a collective drive to achieve set objectives. Initiative, a sense of service, natural curiosity, open-mindedness, optimism, and empathy are crucial for success at CELINE. Adaptability and flexibility to meet the demands of a dynamic retail environment. Strong ethical compass and commitment to compliance and corporate social responsibility. Languages:  English, proficiency of other language(s) will be an advantage.
 
 
 
 Additional Information
 
 
 
 
 OUR COMMITMENT
 
 
 
 CELINE is an equal opportunity employer. We want to offer an inclusive environment of mutual respect where we welcome diversity and where all our employees feel included developed and heard.
 
 
 We are committed to the prevention of all discrimination, providing equal opportunities to all applicants regardless of gender, gender expression, disability, origin, background, religious beliefs or sexual orientation or any other basis protected by law.
 
 
 CELINE recruits and recognizes all types of talents and singularities.
</div>

Client Advisor

Join CELINE and explore 5   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

CELINE

ABOUT_COMPANY

Team Leader

STORE MANAGER (F/M/X) DUBAI MALL

STORE MANAGER

STORE MANAGER

Client Advisor