Qureos Mentor

CELINE

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 Symbol of elegance and authentic luxury with its sophisticated and timeless Collections, CELINE is a French Leather-Goods and Couture House, driven by a strong artistic and holistic vision. CELINE&rsquo;s ambition is to be one of the most iconic luxury brands worldwide. To make this vision a reality we are looking for agile, passionate and authentic personalities who are eager to evolve in a highly creative and challenging environment.
 
 
 
 YOUR WORK ENVIRONMENT
 
 
 
 As Team Manager, you will report directly to the Deputy Store Director and/or the Store Director. You will lead and support your team of Client Advisors, ensuring the achievement of sales targets and fostering a culture of excellence in client experience and service. You will effectively communicate the Maison&rsquo;s goals, vision, and strategies, motivating your team through exemplary leadership and a deep understanding of CELINE&rsquo;s heritage. In collaboration with the Deputy Store Director and other departments, you will proactively seek opportunities to drive sales, enhance client relationships, and optimize team performance. You will also play a key role in the development and management of your team, embodying the Maison&rsquo;s culture and values at every step.
 
 
 
 Job Responsibilities
 
 
 
 
 Business Development
 
 
 
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 Lead your team in achieving and surpassing sales targets by implementing effective commercial strategies and monitoring key performance indicators (KPIs). Leverage your deep understanding of CELINE&rsquo;s product offerings to enhance sales through expert client interactions and product presentations.
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 Foster a results-oriented culture within your team, encouraging a proactive approach to sales and client engagement. Promote an understanding of business dynamics, market trends, and customer needs, ensuring your team remains agile and responsive.
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 Ensure your team possesses comprehensive knowledge of CELINE&rsquo;s products, craftsmanship, and heritage. Provide continuous training and support to elevate product expertise, enabling your team to deliver exceptional and personalized client experiences that drive sales.
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 Maintain a close working relationship with the Store Director and Deputy Store Director, providing regular updates on sales performance, client feedback, and market trends. Work together to align strategies and identify opportunities for further business development and team improvement.
 
 
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 Leadership and team development
 
 
 
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 Inspire your team through a leadership style that embodies Maison&rsquo;s values and excellence. Your presence will serve as a guiding light, motivating your team to achieve their highest potential and align with CELINE&rsquo;s esteemed standards.
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 Cultivate the growth of each team member by identifying their unique strengths and areas for development. Design personalized individual development plans that encourage professional advancement and prepare future leaders for elevated roles within the Maison.
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 Advocate for a culture of continuous learning and refinement. Provide opportunities for engaging training that enhances skills and deepens knowledge, ensuring your team remains at the forefront of luxury retail excellence.
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 Create a collaborative and supportive environment where team spirit flourishes. Celebrate successes, encourage open communication, and foster a sense of unity that drives collective achievement and elevates overall team performance.
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 Keep track of all your team&rsquo;s performance, defining objectives, setting goals and following in regular One to One&rsquo;s.
 
 
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 Client Development and Floor Management
 
 
 
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 Oversee the sales floor with an eye for detail and excellence. Ensure that every client encounter is seamless and exceptional, aligning team efforts with CELINE&rsquo;s high standards and providing superior client experience.
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 Guide your team in anticipating and exceeding client expectations, through on the floor coaching, One to Ones, and regular feedback.
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 Elevate every client interaction to an exceptional experience. Guide your team in delivering outstanding service that reflects CELINE&rsquo;s commitment to sophistication and client satisfaction.
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 Uphold the highest standards of operational efficiency and compliance. Oversee all aspects of store operations, ensuring that processes are executed flawlessly and align with CELINE&rsquo;s rigorous standards and legal requirements.
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 Ensure that all administrative tasks and processes are handled with accuracy and efficiency. Implement best practices to streamline operations, reduce costs, and elevate productivity, supporting the store&rsquo;s overall success.
 
 
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 Maintain adherence to internal policies, legal regulations, and industry standards. Foster a safe and secure environment for both clients and staff, ensuring that all safety protocols are rigorously followed.
 
 
 
 Image &amp; Brand
 
 
 
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 Serve as a prominent ambassador for CELINE, embodying the Maison&rsquo;s sophisticated image and values.
 
 
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 Profile
 
 
 
 KEY FOR SUCCESS Experience: Retail experience required +3 years of experience in management within luxury/fashion business Competencies: Proven leadership experience in managing and motivating high-performing teams. Ability to craft exceptional client experiences and build enduring relationships through advanced clienteling techniques. Strong analytical abilities to assess KPIs, drive strategic decisions, and identify growth opportunities. Excellence in communicating effectively with team members, clients, and leadership, ensuring clear information sharing and collaboration. Passion for fashion and a deep understanding of CELINE's products, heritage, and brand identity. Client-centric mindset with a focus on delivering exceptional experiences and building lasting relationships. Excellent organizational and time-management skills, with the ability to prioritize effectively in a fast-paced environment. Adaptability and flexibility to meet the demands of a dynamic retail environment. Languages: English, proficiency of other language(s) will be an advantage.
 
 
 
 Additional Information
 
 
 
 
 OUR COMMITMENT
 
 
 
 CELINE is an equal opportunity employer. We want to offer an inclusive environment of mutual respect where we welcome diversity and where all our employees feel included developed and heard.
 
 
 We are committed to the prevention of all discrimination, providing equal opportunities to all applicants regardless of gender, gender expression, disability, origin, background, religious beliefs or sexual orientation or any other basis protected by law.
 
 
 CELINE recruits and recognizes all types of talents and singularities.
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TEAM MANAGER

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 POSITION : CLIENT ADVISOR
 
 
 
 CELINE, founded in 1945 by C&eacute;line Vipiana, is an iconic French Leather-Goods, Fashion &amp; Couture House belonging to the LVMH Group. To have a chance of joining CELINE, you must thrive as a team player in a fast-paced environment amongst passionate, agile, and authentic people.
 
 
 
 YOUR WORK ENVIRONMENT
 
 
 
 As a Client Advisor at CELINE, you will report to the Team Manager and play a key role in driving sales and delivering an exceptional client experience. Your passion for our collections and commitment to excellence will enable you to build meaningful connections with clients, embodying the sophistication and timelessness of the Maison. Collaborating with your team, you will contribute to upholding CELINE&rsquo;s prestigious brand image in every interaction.
 
 
 
 Job Responsibilities
 
 
 
 
 YOUR IMPACT
 
 
 
 
 Business Development
 
 
 
 <ul>
 <li>
 Contribute to the store&rsquo;s business success by achieving and exceeding sales targets, demonstrating a strong commercial mindset, and deep product knowledge
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 Proactively engage with clients to understand their needs, offering tailored recommendations and complementary products that enhance their experience with CELINE. Utilize cross-selling techniques to maximize sales opportunities and introduce clients to the full range of CELINE&rsquo;s offerings.
 
 
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 Team and People
 
 
 
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 Foster a positive team spirit by collaborating closely with your colleagues, supporting each other in achieving both individual and collective goals.
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 Contribute to a harmonious work environment where every team member feels valued and motivated to deliver their best.
 
 
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 Client Development
 
 
 
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 Deliver an exceptional client experience by welcoming, advising, and providing unparalleled service to each client, ensuring their journey with CELINE is memorable.
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 Build and nurture lasting relationships with clients through personalized clienteling, cultivating loyalty and long-term connections. Leverage cross-selling strategies to deepen client engagement and drive repeat purchases.
 
 
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 Operations Excellence
 
 
 
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 Uphold CELINE&rsquo;s standards of compliance by adhering to internal procedures and guidelines, ensuring smooth and efficient store operations.
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 Be actively part of the operational life of the store: Visual merchandising, restocking, transfers, after-sales service, inventory management.
 
 
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 Image &amp; Brand
 
 
 
 <ul>
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 Serve as a CELINE ambassador, embodying the Maison&rsquo;s values and excellence in every client interaction.
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 Share the rich history and stories behind our products, captivating clients with engaging storytelling that deepens their connection to the brand.
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 Maintain the highest standards of visual merchandising and personal presentation, contributing to the elegant and sophisticated image of CELINE.
 
 
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 Profile
 
 
 
 KEY FOR SUCCESS  Experience:  You bring at least 1 year of professional experience in sales, within the fashion or luxury industry. Competencies:   Passion for luxury fashion and a deep understanding of CELINE's products, heritage, and brand identity. Client-centric mindset with a focus on delivering exceptional experiences and building lasting relationships. A passion for challenges and a collective drive to achieve set objectives. Initiative, a sense of service, natural curiosity, open-mindedness, optimism, and empathy are crucial for success at CELINE. Adaptability and flexibility to meet the demands of a dynamic retail environment. Strong ethical compass and commitment to compliance and corporate social responsibility. Languages:  English, proficiency of other language(s) will be an advantage
 
 
 
 Additional Information
 
 
 
 
 OUR COMMITMENT
 
 
 
 CELINE is an equal opportunity employer. We want to offer an inclusive environment of mutual respect where we welcome diversity and where all our employees feel included developed and heard.
 
 
 We are committed to the prevention of all discrimination, providing equal opportunities to all applicants regardless of gender, gender expression, disability, origin, background, religious beliefs or sexual orientation or any other basis protected by law.
 
 
 CELINE recruits and recognizes all types of talents and singularities
</div>

Client Advisor

Join CELINE and explore 2   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

CELINE

ABOUT_COMPANY

TEAM MANAGER

Client Advisor