Qureos Mentor

Centro Hotels by Rotana

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 Job Description
 
 
 
 We are currently seeking for passionate and dynamic guest focused Housekeeping professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.
 
 
 As a Housekeeping Attendant you are responsible for daily assigned duties as instructed by Supervisors while adhering to hotel policies and procedures and your role will include key responsibilities such as-
 
 
 <ul>
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 Receive work assignment, keys and supplies from the supervisor and sign the key log book accurately
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 Clean rooms and bathrooms, performing any combination of the following duties
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 Keep fire exits and stair ways clear of any obstruction
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 Check and report any maintenance work required immediately
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 Pick up any litter from corridors and pathways
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 Vacuum carpet and upholstered furniture, dust and wipe furniture, empty ashtrays and wastebaskets
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 Make bed, wash sink, bathtub, toilet, tiles, mirrors and floor and polish brass and metal
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 Replenish bathroom supplies and room supplies
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 Tidy and arrange neatly guest toilet articles on vanity top and spot cleans carpet when necessary
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 Clean and keep the guest corridors, service pantries and service areas neat and tidy at all times
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 Remove Room Service tray and trolley from guestroom and corridors
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 Inform valet service to collect guests clothes for laundry, dry cleaning or pressing services
 
 
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 </ul>
 
 Skills
 
 
 
 
 Education, Qualifications &amp; Experiences
 
 
 
 You should ideally have a vocational training within the Housekeeping Department of a hotel. Good command of English is an advantage.
 
 
 
 Knowledge &amp; Competencies
 
 
 
 The ideal candidate will be a friendly, caring, dedicated individual with good cross cultural sensitivity and the willingness to put in an extra effort and time when required, as well as the passion to serve customers. You will work well under pressure in a fast paced environment and enjoy working with a multi-cultural team and guests alike, while possessing following additional competencies-
 
 
 Understanding the Job
 
 
 Taking Responsibility
 
 
 Recognizing Differences
 
 
 Customer Focus
 
 
 Customer Focus
 
 
 Adaptability
 
 
 Teamwork
</div>

Housekeeping Attendant

<div>
 
 Job Description
 
 
 
 We are currently looking for dynamic, and self motivated Front Office professionals who want to move their careers forward.
 
 
 As a Guest Service Agent you are responsible to provide professional and customer focused service to our guests, ensuring their stay will become a memorable experience and your role will include key responsibilities such as-
 
 
 <ul>
 <li>
 Offer consistently professional, friendly, warm and engaging service
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 Give a warm welcome and check in guests taking into account the established SOPs
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 <li>
 Check out of departing guest in accordance with the established standards
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 Sell rooms to walk-in guests and be responsible for all pro-active and day-to-day facilities issues
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 Responsible for cash inventory, cashing cheques and bills of exchange in foreign currencies for hotel guest in accordance with the credit policy
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 Corporate with colleagues from all departments, in particular Housekeeping, Finance and Reservation
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 <li>
 Ensure that the Guest Service Desk is manned, operationally prepared and stocked at all times in order to be available for guests as a point of contact
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 <li>
 Maintain the privacy of all guests by ensuring that no details of the guests are disclosed
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 Demonstrate a complete understanding of the hotel&rsquo;s policies and procedures and service standards and have full knowledge of the hotel facilities and happenings
 
 
 </li>
 </ul>
 
 Skills
 
 
 
 
 Education, Qualifications &amp; Experiences
 
 
 
 You should ideally have a degree in hospitality with previous experiences in the Front Office Department within a hotel. Excellent written and verbal English communication skills and knowledge in an additional language, along with strong interpersonal and problem solving abilities are essentials. Computer literate and previous experiences with Opera are an advantage.
 
 
 
 Knowledge &amp; Competencies
 
 
 
 The ideal candidate will be customer driven and an extremely proactive and &lsquo;switched on&rsquo; personality with an outgoing, charismatic and approachable character. You will work well under pressure in a fast paced environment and be a great team player, who thrives in working with a multi-cultural team and guests alike, while possessing following additional competencies-
 
 
 Understanding the Job
 
 
 Taking Responsibility
 
 
 Recognizing Differences
 
 
 Customer Focus
 
 
 Adaptability
 
 
 Teamwork
</div>

Guest Service Agent - Russian Speaker

Join Centro Hotels by Rotana and explore 2   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Centro Hotels by Rotana

ABOUT_COMPANY

Housekeeping Attendant

Guest Service Agent - Russian Speaker