Qureos Mentor

Centurion Consulting Group

<p></p><div><div><div><div><div><div><div><div><p><b>Job ID: </b>5613
</p><p><b>City: </b>Washington
</p><p><b>State:</b> D.C.
</p><p><b>Job Type:</b> Full-time
</p><p><b>Compensation:</b> $0 to $0
</p></div><div><p>We are seeking a <b>Cloud Security Engineer</b> with a strong focus on cloud security to support a federal agency in the Washington, DC area. This role is critical to strengthening the agency&rsquo;s cloud security posture through vulnerability analysis, reporting, and the implementation of security tools across multi-cloud environments.</p><p>
The ideal candidate will bring hands-on experience in cloud security platforms, vulnerability management, and federal compliance standards, along with the ability to translate complex data into actionable insights for leadership.</p><h3 class="jobSectionHeader"><b>
Key Responsibilities</b></h3><ul><li><p>
Analyze, track, and report on cloud security vulnerabilities across enterprise environments</p></li><li><p>
Evaluate security posture using data from major cloud platforms, including Microsoft Azure, AWS, and GCP</p></li><li><p>
Develop subscription/account-level mitigation strategies to reduce risk exposure</p></li><li><p>
Produce detailed, customer-specific reports to support data-driven decision-making and stakeholder communication</p></li><li><p>
Manage and oversee cloud-native and third-party security tools across development and production environments</p></li><li><p>
Support implementation and configuration of security platforms, including:</p><ul><li><p>
Cloud-Native Application Protection Platforms (CNAPP)</p></li><li><p>
Cloud Security Posture Management (CSPM) tools</p></li><li><p>
Endpoint protection solutions</p></li></ul></li><li><p>
Plan and execute onboarding of cloud accounts/subscriptions into security tools, including telemetry integration</p></li><li><p>
Automate security workflows to improve vulnerability identification, prioritization, and remediation tracking</p></li><li><p>
Map vulnerabilities and potential exploits to Plans of Action &amp; Milestones (POA&amp;Ms) to ensure proper documentation and remediation tracking</p></li><li><p>
Collaborate with cross-functional teams to ensure alignment with federal security requirements and operational processes</p></li></ul><h3 class="jobSectionHeader"><b>
Required Qualifications</b></h3><ul><li><p>
Active <b>Secret Clearance</b></p></li><li><p><b>
U.S. Citizenship</b> (required for federal work)</p></li><li><p>
Bachelor&rsquo;s degree (or higher) in a relevant field</p></li><li><p><b>
3+ years of experience</b> in software QA, testing, or cloud security</p></li><li><p>
Hands-on experience with cloud security principles and tools</p></li><li><p>
Experience identifying and managing vulnerabilities in cloud environments</p></li><li><p>
Strong analytical, reporting, and communication skills</p></li></ul><h3 class="jobSectionHeader"><b>
Preferred Qualifications</b></h3><ul><li><p>
Experience working in Government Cloud (GovCloud) environments</p></li><li><p>
Familiarity with multi-cloud security architectures</p></li><li><p>
Experience with vulnerability management frameworks and tools</p></li><li><p>
Knowledge of federal security compliance standards (e.g., NIST, FISMA, FedRAMP)</p></li><li><p>
Experience with CNAPP and CSPM platforms</p></li><li><p>
Strong skills in data storytelling and executive-level reporting</p></li><li><p>
Experience automating security processes and workflows</p></li></ul><h3 class="jobSectionHeader"><b>
Expected Deliverables</b></h3><ul><li><p>
Cloud vulnerability and security posture reports</p></li><li><p>
Subscription/account-level mitigation and remediation plans</p></li><li><p>
Security tooling onboarding and configuration documentation/packages</p></li></ul><h3 class="jobSectionHeader"><b>
Why Join Us?</b></h3><p>
This is an opportunity to play a key role in advancing cloud security for a federal agency, working with modern cloud platforms and cutting-edge security tools while directly impacting mission-critical systems.</p></div></div></div></div></div></div></div></div>

Cloud Security Engineer

<p></p><div><div><div><div><div><div><div><div><p><b>Job ID: </b>5611
</p><p><b>City: </b>Woodlawn
</p><p><b>State:</b> MD
</p><p><b>Job Type:</b>
</p><p><b>Compensation:</b> $90,000 to $110,000
</p></div><div><div>Centurion is looking to hire a CCaaS Tier 2 Support Analyst for a long term federal government role. This position is open to GC or USC only. This is onsite in Woodlawn, MD.<br>
<br>
An AWS Connect Helpdesk role blends the core duties of an IT helpdesk agent with the specific tools and workflows of AWS Connect, Amazon&rsquo;s cloud-based contact center platform. The day-to-day responsibilities typically include:</div><div>
</div><div>
1. Responding to Support Requests</div><div>
</div><div>
Answering user inquiries via phone, email, chat and ServiceNow tickets</div><div>
Provide first-level (Level 1) support for common issues, escalating complex cases to higher-tier teams</div><div>
Create, modify, and remove user accounts in AWS Connect and related systems.</div><div>
Manage permissions, roles, and access controls for agents and supervisors</div><div>
Assist with helping users obtain system access in training sessions.</div><div>
Participate in various tasks and projects as needed</div><div>
</div><div>
2. Troubleshooting and Problem Resolution</div><div>
</div><div>
Diagnose and resolve issues related to AWS Connect features, phone systems, and integrations.</div><div>
Troubleshoot hardware, software, and network problems affecting call routing, recording, or agent performance</div><div>
Follow up on unresolved tickets to ensure full resolution and user satisfaction.</div><div>
Contribute to updating knowledge base articles based on recurring issues.</div><div>
</div><div>
3. Escalation and Coordination</div><div>
</div><div>
As a Tier 2, will be receiving Tier 1 escalations</div><div>
Coordinate with Tier 3, as needed, to get ticket resolution</div><div>
</div><div>
REQUIRED SKILLS:</div><div>
</div><div>
3+ years of Help Desk/Desktop support experience.</div><div>
3 years of experience working with laptops running Microsoft Windows OS and Office365 suite.</div><div>
2 years of experience providing Tier 2 IT support services to customers.</div><div>
2 years of experience using an IT Service Manager application for logging tickets and requests.</div><div>
Must have strong communication and customer service skills.</div><div>
Good Interpersonal skills that demonstrate the ability to communicate with customers.</div><div>
</div><div>
Afternoon shift will be from 2:30pm-10:00pm or 1:30-9:00pm. Actual work hours to be finalized by the CCaaS Service Manager.</div><div>
</div><div>
**Selected candidate must be able to obtain and maintain a public trust clearance**</div><div>
**Selected candidate must be willing to work on-site in Woodlawn, MD 5 days a week**</div><div>
</div><div>
Bachelor's Degree and 3 years of experience, Master's Degree and 1 year of experience OR 7+ years of experience in lieu of a degree.</div><div>
Experience with using ServiceNow IT Service Management.</div><div>
Excellent communication and interpersonal skills with the ability to collaborate effectively with customers.</div><div>
Flexible and positive attitude with interest in learning new technical skills. Strong problem-solving skills and the ability to work in a fast-paced environment.</div><div>
Strong understanding of IVR terminology and services.</div><div>
Provide guidance and mentor Tier 1 Support Analysts.</div><div>
High level of organization, reliability, and independence.</div><div>
Passion and understanding of technology.</div><div>
Strong written and verbal communication; ability to engage customers and respond effectively to questions.</div><div>
Self-starter, highly motivated individual who adapts to a dynamic work environment.</div><div>
Strong attention to detail with an ability to operate effectively across multiple priorities.</div><div>
Prior Federal government experience.</div></div></div></div></div></div></div></div></div>

CCaaS Tier 2 Support Analyst - Afternoon Shift

<p></p><div><div><div><div><div><div><div><div><p><b>Job ID: </b>5536
</p><p><b>City:
</b></p><p><b>State:</b>
</p><p><b>Job Type:</b> Full-time
</p><p><b>Compensation:</b> $0 to $0
</p></div><div>Role: AI Engineer
<br>
Public Trust Clearance Required<br>
<br>
Minimum of 3-5 years&rsquo; experience in software development leveraging AI , Analytics Support and Leadership role List of tasks to be performed:
<br>
<ul><li>Conduct a thorough assessment of the current HRTS applications landscape and document existing gaps and opportunities for AI and Automation
</li><li>Propose solutions and recommendations for system enhancements, including software updates, integrations, and process improvements.
</li><li>Generate AI Models and Algorithms for HR purposes
</li><li>Develop project documentation, including project plans, timelines, and progress reports.
</li><li>Communicate effectively with other team members, stakeholders and business partners
</li><li>Four years&rsquo; proven work experience as an AI Engineer or similar role
</li><li>Knowledge of Oracle Forms/Reports,SAP ERP, WebSphere,Tom CAT Jav, Python and GitHub
</li></ul><br>
Education: A four year degree from an accredited College/University in the applicable field of services is preferred.
<br>
NOTE: If resource does not have a relevant college degree, an additional 4 years of relevant work experience is required.</div></div></div></div></div></div></div></div>

AI Engineer

Join Centurion Consulting Group and explore 3   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Centurion Consulting Group

About Company

Cloud Security Engineer

CCaaS Tier 2 Support Analyst - Afternoon Shift

AI Engineer