Qureos Mentor

Cequens

<div>CEQUENS is a leading global communications platform as a service (CPaaS) provider that simplifies customer engagement for businesses through its innovative, reliable, and secure communication solutions. Established in 2011, CEQUENS offers a comprehensive suite of APIs, including SMS, WhatsApp for Business, Voice, Push Notifications, and more, enabling seamless and personalized interactions across multiple channels. Our partner network covers MEA region with international access to messaging hubs worldwide and our clients include major banks, credit cards, digital payments, OTT applications, government authorities, health and education, and other industry verticals.
We are seeking a Senior Platform Engineer with the following requirements: 
 
Key Responsibilities<ul>
<li>
Manage and operate on-premises Kubernetes clusters, ensuring reliability, performance, and security.</li>
<li>Design and implement Infrastructure as Code (IaC) using Terraform, Ansible, Helm, and Kustomize.</li>
<li>Automate CI/CD pipelines using AWS CodePipeline and ArgoCD for consistent deployment practices.</li>
<li>Implement and maintain observability stack using Grafana, Prometheus, Loki, and Thanos.</li>
<li>Administer and optimize Ceph, EFS, and persistent storage configurations (PV/PVC).</li>
<li>Manage networking and ingress with service mesh integrations for multi-service environments.</li>
<li>Implement RBAC, namespace management, and cost optimization strategies.</li>
<li>Troubleshoot system issues, perform root cause analysis, and enhance system resilience.</li>
<li>Collaborate with developers and DevOps peers to improve infrastructure reliability and developer experience.</li>
<li>Maintain detailed documentation for infrastructure, automation, and operational procedures.</li></ul> 
Required Skills &amp; Experience<ul>
<li>
Strong experience with Kubernetes in on-premises environments (cluster lifecycle, scaling, upgrades, troubleshooting).</li>
<li>Proficiency in Terraform, Ansible, Helm, and Kustomize for infrastructure automation.</li>
<li>Experience building and managing CI/CD pipelines using AWS CodePipeline and ArgoCD.</li>
<li>Solid knowledge of monitoring and logging stacks (Prometheus, Grafana, Loki, ELK, Thanos).</li>
<li>Strong background in Linux administration, networking, and containerization (Docker).</li>
<li>Experience with Ceph, EFS, and Kubernetes storage provisioning.</li>
<li>Deep understanding of networking and security, including:
</li><li><ul><li>Ingress controllers, service mesh, and network policies.</li>
<li>IPsec VPN tunnels setup, troubleshooting, and integration between hybrid environments.</li>
<li>Web Application Firewall (WAF) configuration and rule optimization to protect workloads.</li>
</ul></li><li>Proficiency in Bash and Python scripting for automation and system maintenance.</li>
<li>Working knowledge of AWS Cloud services integrated with hybrid infrastructure setups.</li></ul></div>

Senior Platform Engineer

<div>Cequens engineers own and run their products and services from conception to continuous operation. DevOps engineers play a key role and are embedded within teams to focus on the operational aspects of our services.
In Cequens Architecture team we believe that versatility and complementing proficiencies are the key to forming a better team. We are therefore looking for people with a variety of skills and specializations.
DevOps engineers are developers (not systems administrators) who apply their skills to operational concerns. As such, your background will be that of a developer who has had considerable experience in a highly-complex technical operations environment, preferably cloud-based services.
Cequens engineers develop services to implement real-time voice and messaging using standards such as SIP, RTP, SMPP, WebRTC and HTTP. Some technical concerns are availability, throughput, latency, media fidelity as well as real-time performance considerations. Our DevOps engineers are focused on 24x7 availability, performance and manageability concerns of these services.<h3 class="jobSectionHeader"> 
Responsibilities</h3>
DevOps role is to be truly in the heart of software development and you'll be focusing on:<ul>
<li>Work closely together with development teams to implement.</li>
<li>Automate systems and architectures.</li>
<li>Driving automation within an organisation utilising Infrastructure as Code (IaC)</li>
<li>Automation Oriented</li>
<li>Agile Mindset</li>
<li>Develop and maintain scalable architecture solutions</li>
<li>Coaching your peers as a subject matter expert on Cloud, Automation, IaC</li>
<li>You are the owner of the environments.</li>
</ul>Requirements
You will collaborate with Product Managers, Product Owner and Engineering Managers to define and develop operational features, tools and processes including: 
<ul>
<li>At least 4 to 5 years of relevant experience.</li>
<li>Instrumentation for monitoring the health and availability of services including fault detection, alerting, triage and recovery (automated and manual).</li>
<li>Performance management, including bench-marking and monitoring of vital metrics, capacity planning, and resolution of performance problems affecting service levels.</li>
<li>Tools and processes for configuration management of systems. This includes participating in technology selection and architecture review to ensure zero downtime releases and maintenance as well as enable auto-scaling.</li>
<li>Custom diagnostic and troubleshooting tools.</li>
<li>Developer-facing support tools made available via our developer portal and to our customer support team.</li>
</ul><h3 class="jobSectionHeader">Technical skills</h3><ul>
<li>Knowledge about the AWS cloud platform</li>
<li>You worked with Infrastructure as a Code, preferably CloudFormation / Terraform</li>
<li>Micro-services and container-based stacks like Docker &amp; Kubernetes</li>
<li>Experience with scripting with Python, Bash, etc.</li>
<li>Good understanding of Security and Security practices</li>
<li>Experience with Configuration Management technologies preferably Ansible</li>
<li>Experience with monitoring solutions like CloudWatch, Data Dog and the ELK stack.</li></ul></div>

Senior DevOps Engineer

<div>CEQUENS is a leading global communications platform as a service (CPaaS) provider that simplifies customer engagement for businesses through its innovative, reliable, and secure communication solutions. Established in 2011, CEQUENS offers a comprehensive suite of APIs, including SMS, WhatsApp for Business, Voice, Push Notifications, and more, enabling seamless and personalized interactions across multiple channels.
Our partner network covers MEA region with international access to messaging hubs worldwide and our clients include major banks, credit cards, digital payments, OTT applications, government authorities, health and education, and other industry verticals.
Job Summary
As a Carrier Relations Senior Manager at CEQUENS, you will be instrumental in fostering and nurturing enduring partnerships with Mobile Network Operators. You will serve as a crucial intermediary, dedicated to overcoming obstacles, maintaining high levels of satisfaction among MNO partners, and actively contributing to the expansion of CEQUENS&rsquo; presence in the market. Your responsibilities encompass delivering innovative technologies and solutions, including SMS monetization, SAAS &amp; CPaaS offerings, channel partnerships, and connectivity improvements.
Main Areas of Responsibility
Sales<ul>
<li>
Drive sales of A2P SMS monetization solutions to MNOs to increase their revenue.</li>
<li>Promote and sell SMS firewall management services to block grey routes and protect operator income.</li>
<li>Present revenue-uplift business cases using traffic analytics and market benchmarks.</li>
<li>Negotiate SMS monitization different commercial models.</li>
<li>Build strong partnerships with MNOs to optimize traffic quality and maximize monetization.</li>
</ul>
Relationship Management:
<ul><li>Build and nurture strong, lasting relationships with MNOs globally. You will be the primary point of contact for MNOs, ensuring their needs are met and addressing any challenges.</li>
<li>Implement strategies to enhance partnerships with MNOs. Collaborate closely with cross-functional teams to align goals and deliver exceptional service.</li>
<li>Monitor industry standards and regulations related to MNOs in different countries.</li>
</ul>
Deliver Cutting-Edge Technologies:<ul>
<li>
Present and promote CEQUENS&rsquo; innovative technologies and solutions to MNO partners, including SMS monetization strategies, SAAS &amp; CPaaS offerings, channel partnership opportunities, and enhancements in connectivity.
</li><li>Drive CPaaS sales by identifying opportunities and developing channel partnerships. Enhance our service offerings through strategic collaborations.</li>
<li>Identify growth opportunities to expand CEQUENS&rsquo; presence in existing and new markets.</li>
<li>Monitor industry trends, competitor activities, and emerging technologies.</li>
</ul>
Contribute to Growth:<ul>
<li>
Play a key role in driving the expansion of CEQUENS&rsquo; market presence by identifying opportunities for growth, proposing strategic initiatives, and collaborating with cross-functional teams to execute plans effectively.
</li><li>Proactively identify and resolve any challenges or issues faced by MNO partners, working closely with internal teams to deliver effective solutions and maintain satisfaction.</li>
</ul>
Industry Engagement:
<ul><li>Represent the company at industry events, conferences, and forums.
</li><li>Share insights and trends to position the company as a thought leader in the carrier relations space.
</li><li>Qualifications and Skills:</li>
</ul>
.
Requirements
Experience:<ul><li>
Minimum of 10 years of experience in carrier relations, with at least 5 years in a senior leadership role.
</li></ul>Education:
<ul><li>Master/Bachelor&rsquo;s degree in Business Administration, Telecommunications, or related field; Master&rsquo;s degree preferred
</li></ul>Skills:<ul><li>
Proven sales experience in senior carrier relations, SMS business development, or a related role within the telecommunications industry.</li></ul> 
<ul><li>Strong understanding of mobile network operations, technologies, and market dynamics.
</li><li>Excellent communication, negotiation, and relationship-building skills.
</li><li>In-depth knowledge of the SMS and CPaaS industry, including regulatory requirements
</li></ul><ul><li>Strategic thinking, problem-solving abilities, and a results-driven mindset.
</li><li>Willingness to travel internationally as required for client meetings, conferences, and partnership development.
</li><li>Proficiency in English; additional languages like Arabic a plus.</li></ul></div>

Carrier Relations Senior Manager

<div>The Accounts Receivable Accountant at CEQUENS is responsible for assisting in the management of the accounts receivable process, ensuring accurate and timely invoicing, payment processing, and account reconciliation. This role is crucial in supporting the company's cash flow and financial stability by actively managing invoicing and following up on overdue accounts. The Accounts Receivable Specialist will work closely with the finance team to ensure that all billing processes are executed accurately and efficiently.
Main Areas of Responsibility
Accounts Receivable Management<ul>
<li>Process and monitor incoming payments, and secure revenue by verifying and posting receipts.</li>
<li>Maintain up-to-date billing system and carry out billing and collection duties as assigned.</li>
</ul>Customer Account Maintenance<ul>
<li>Keep track of accounts to ensure payments are up to date.</li>
<li>Resolve billing and customer credit issues by communicating directly with customers, enhancing customer satisfaction and financial reliability.</li>
</ul>Record Keeping and Reporting<ul>
<li>Maintain accounts receivable files and records; produce monthly financial and management reports.</li>
<li>Investigate and resolve any irregularities or enquiries in the accounts receivable ledger.</li>
</ul>Cash Flow Management<ul>
<li>Assist in forecasting accurate cash flow from accounts receivable to aid in financial planning.</li>
<li>Ensure timely collection of payments to maintain steady cash flow and minimize bad debt.</li>
</ul>Compliance and Process Improvement<ul>
<li>Assist in developing and implementing policies and procedures for the accounts receivable process to enhance efficiency and reduce the time from invoice to cash collection.</li>
<li><ul><li>Ensure adherence to financial policies, procedures, and regulatory requirements.</li></ul></li>
</ul>Requirements
Education<ul><li>
Bachelor&rsquo;s degree in Finance, Accounting, or related field</li></ul>
Experience<ul>
<li>2-5 years of experience in an accounts receivable role or a similar financial position within the telecommunications or SaaS technology industry</li>
<li>Familiarity with accounting software and systems</li>
</ul>Skills<ul>
<li>Strong understanding of billing and financial procedures.</li>
<li>Excellent numerical and analytical abilities.</li>
<li>Good organizational and time management skills, with the ability to manage multiple tasks and deadlines.</li>
<li>Effective communication skills, capable of handling potentially uncomfortable conversations regarding billing and collections tactfully.</li>
<li>Proficiency in Microsoft Office, especially Excel; knowledge of accounting software, ideally Microsoft Dynamics 365 and databases.</li></ul></div>

Accounts Receivable Accountant

Join Cequens and explore 4   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Cequens

ABOUT_COMPANY

Senior Platform Engineer

Senior DevOps Engineer

Carrier Relations Senior Manager

Accounts Receivable Accountant