Qureos Mentor

Cequens

<div>CEQUENS is a leading global communications platform as a service (CPaaS) provider that simplifies customer engagement for businesses through its innovative, reliable, and secure communication solutions. Established in 2011, CEQUENS offers a comprehensive suite of APIs, including SMS, WhatsApp for Business, Voice, Push Notifications, and more, enabling seamless and personalized interactions across multiple channels. Our partner network covers MEA region with international access to messaging hubs worldwide and our clients include major banks, credit cards, digital payments, OTT applications, government authorities, health and education, and other industry verticals.
We are looking for a Product Owner to lead the strategy, roadmap, and execution of our WhatsApp Business API product offering. You will work at the intersection of business, technology, and user experience to build scalable messaging solutions that enable businesses to connect with their customers effectively through WhatsApp. 
Key Responsibilities:<ul>
<li>Own the WhatsApp API product lifecycle &ndash; from ideation to development to launch.</li>
<li>Translate business requirements into well-defined product specifications, user stories, and acceptance criteria.</li>
<li>Collaborate with engineering, UX/UI, marketing, and sales teams to define product goals and deliverables.</li>
<li>Manage relationships with Meta (WhatsApp) and ensure alignment with their technical and compliance guidelines.</li>
<li>Define KPIs and success metrics for product performance and iterate based on feedback.</li>
<li>Monitor competitive landscape and customer feedback to identify opportunities for product improvements and differentiation.</li>
<li>Ensure the platform meets legal, regulatory, and data privacy standards (e.g., GDPR, WhatsApp commerce policies).</li>
<li>Stay informed about WhatsApp Business API updates, new features, and integration best practices.</li>
</ul>Requirements<ul><li><ul>
<li>2-3 years experience in product management in API-based platforms (WAB API) or messaging products is MUST.</li>
<li>Strong understanding of WhatsApp Business API ecosystem and its use cases.</li>
<li>Experience working with cross-functional agile teams.</li>
<li>Technical acumen &ndash; able to understand API documentation, data flows, and basic architectural concepts.</li>
<li>Excellent communication skills &ndash; able to translate complex concepts into clear business value.</li>
<li>Proven track record of delivering products from concept to launch.</li>
</ul></li></ul>Preferred Qualifications:<ul><li><ul>
<li>Experience working in CPaaS, SaaS, or digital customer engagement platforms.</li>
<li>Familiarity with messaging channels like SMS, RCS, Messenger, and Viber.</li>
<li>Experience with compliance and policy management related to Meta platforms.</li>
<li>Background in B2B or B2B2C product environments.</li></ul></li></ul></div>

Product Owner

<div>CEQUENS is a leading global communications platform as a service (CPaaS) provider that simplifies customer engagement for businesses through its innovative, reliable, and secure communication solutions. Established in 2011, CEQUENS offers a comprehensive suite of APIs, including SMS, WhatsApp for Business, Voice, Push Notifications, and more, enabling seamless and personalized interactions across multiple channels. Our partner network covers MEA region with international access to messaging hubs worldwide and our clients include major banks, credit cards, digital payments, OTT applications, government authorities, health and education, and other industry verticals.
Enterprise Sales Manager is primarily responsible for driving and overseeing sales Enterprise activities across various sectors with in the Saudi Arabian marketplace. This role encompasses lead generation, conversion, and achieving sales quotas. The Enterprise Sales Manager also ensures customer satisfaction, develops new business, and maintains positive client relationships.
Main Areas of Responsibility
Sales Strategy and Execution:<ul>
<li>Develop and implement sales strategies to meet growth objectives and enhance overall performance.</li>
<li>Manage sales forecasting and set financial targets to align with company goals.</li>
<li>Direct the sales of CEQUENS products and services to both potential and existing clients.</li>
</ul>Client Acquisition and Management:<ul>
<li>Identify and prospect new leads, pitch products and services, and prepare detailed sales proposals.</li>
<li>Maintain and enhance customer relationships through continuous service and support.</li>
<li>Develop pricing structures and payment options tailored to client needs.</li>
</ul>Market Analysis and Reporting:<ul>
<li>Keep abreast of market trends and competitor activities to strategically position CEQUENS in the market.</li>
<li>Provide regular feedback on market dynamics, competitor pricing, and potential sales losses.</li>
<li>Utilize CRM tools to update customer data, track interactions, and manage sales quotations.</li>
</ul>Client Support and Relationship Building:<ul>
<li>Assist clients in selecting the optimal solutions for their needs by understanding their business requirements.</li>
<li>Foster strong relationships to encourage repeat business and referrals.</li>
<li>Deliver presentations that clearly demonstrate the value and ROI of solutions.</li>
</ul>Requirements
Experience 
<ul>
<li>Minimum of 8 years in sales, specifically in complex technology solutions within the CPaaS, AI and SaaS industries.</li>
<li>Solid track record of achieving sales targets at an Enterprise level</li>
<li>Solid track record of achieving multi-million USD sales targets.</li>
<li>Proven ability to manage and grow client relationships, resulting in increased revenue.</li>
<li>Will have an extensive sales extensive experience and connections within the KSA market. Candidates with no knowledge of the KSA market will not be considered.</li>
</ul>Education:<ul><li>
University degree in a relevant field</li></ul> 
Skills:<ul>
<li>Fluent in Arabic and English, both orally and written.</li>
<li>Advanced strategic planning and target achievement skills.</li>
<li>Proficiency in articulating and selling complex solutions.</li></ul> 
Personal Attributes:<ul>
<li>Ability to travel across KSA to meet with clients.</li>
<li>Strong interpersonal skills with the ability to build, elevate, and nurture professional relationships.</li></ul> 
This role is pivotal in driving CEQUENS' growth in KSA focusing on leveraging industry knowledge and network to penetrate the market, ensuring significant revenue growth and expansion of the company's market presence.</div>

Enterprise Sales Manager

Join Cequens and explore 2   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Cequens

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Product Owner

Enterprise Sales Manager