Qureos Mentor

Cescaphe Event Group

<div>Role: OPERATION DIRECTOR, CESCAPHE<div><div><div><div>
Company Overview:
Cescaphe Event Group is a leading name in the event planning and hospitality industry, renowned for setting the gold standard for weddings in the Philadelphia region. Our mission is to create once-in-a-lifetime experiences with genuine care and passion, treating every guest like family. 
Job- Director of Operations, Cescaphe 
The Director of Operations will play a crucial role in enhancing our reputation as the premier choice for unforgettable celebrations.
As our needs continue to grow, we are pleased to be seeking an Operations Director. This full-time position requires both weekday and weekend day/night availability.
The Operations Director provides effective leadership to achieve objectives in overall execution, Event Manager, FOH/operational employee management, client satisfaction, food service, quality, and venue cleanliness. 
The 5 Pillar Objectives are as follows:<ul><li>Leadership and Management: Drive team (Event Manager, FOH, Bar, Ops) performance through scheduling, management, hiring, training, development, and employee retention</li><li>Event Execution: Ensure company standards are upheld throughout the Event Management planning process, day of event execution, and client feedback</li><li>Venue Maintenance: Schedule and oversee venue project management, maintenance, and cleanliness</li><li>Fiscal Responsibility: Monitor and control set budgets, including but not limited to variable labor, alcohol purchasing, and direct spend accounts (linens, dry goods, chemicals)</li><li>Personal and Business Development: Consistently engaging in furthering personal skill sets and business improvement activities.</li></ul> 
Essential Duties and Responsibilities:<ul><li>
Accountable for ensuring operations leadership adheres to company standards, systems, policies, and procedures.</li><li>
Manages the venue&rsquo;s finances through regular review of the venue&rsquo;s P&amp;L, labor, and inventory</li><li>
Works closely with the Event Managers to oversee the venue&rsquo;s staff schedule for weddings, socials, and corporate events</li><li>
Visit venues on Fridays and Saturdays to ensure events proceed smoothly and are executed properly.</li><li>
Periodic closing of venues as required by management or training needs.</li><li>
Review the quarterly event schedule distribution with the VP of Operations</li><li>
Partnering with the Training and Recruiting Manager and the Operations Administrator</li><li>
Executes performance management systems and processes to build a talent pipeline.</li><li>
Partners with Training to ensure operations leadership receives necessary training tools and resources.</li><li>
Responsible for ensuring certified training programs are maintained in their assigned venues.</li><li>
Supervises labor and supply cost management, and conducts weekly and monthly inventory</li><li>
Manages ServSafe certificates, RAMP certificates, and venue licenses; ensures timely renewal of these certificates and licenses</li><li>
Hires, trains, develops, and focuses on retaining front-of-house event team members (operations, set up, bussers, servers, head servers, and ma&icirc;tre d&rsquo;s)</li><li>
Ensures that safety and security procedures are followed</li><li>
Communicates and monitors the work environment to ensure that employees are adhering to Cescaphe&rsquo;s policies</li><li>
Coach employees consistently to improve performance and ensure flawless execution of events</li><li>
Builds rapport and establishes trust with clients and guests; ensures clients and guests feel welcome and are given prompt, friendly, and courteous service</li><li>
Maintains an awareness of venue-specific items, oversees production goals of menus, and holds teams accountable for product handling and storage procedures</li><li>
Ensures all products for events are ordered in a timely manner, including but not limited to cake, ice, menu, linens, paper products, chemicals, and maintenance needs</li><li>
Models and communicates the Cescaphe Mission Statement and Core Values</li></ul>
Essential Experience, Knowledge, and Skills:<ul><li>
The Operations Director should possess a four-year degree or equivalent experience, two to five years of experience in a similar management position.</li><li>
Additionally, the position requires high-level communication, reasoning, financial acumen, people development, operations management, and computer skills.</li></ul>
Physical Demands-<ul><li>
The Operations Director must be able to complete all the physical requirements of the job with or without reasonable accommodation.</li><li>
The position requires walking, stooping, bending, pushing, standing, reaching, sitting, vision, speaking, lifting to 50 lbs., working inside and outside in varying temperatures, and working in noisy conditions.</li></ul>
Qualifications:<ul><li>
Bachelor&rsquo;s degree in business management or related discipline, 5 -10 years of relevant experience</li><li>
Strong interpersonal and communication skills</li><li>
Experience in product management</li></ul></div></div><div> 
Job Type: Full-time</div><div>
Benefits:<ul><li>
401(k)</li></ul><ul><li>
Dental insurance</li><li>
Health insurance</li><li>
Paid time off</li><li>
Vision insurance</li></ul></div><div> 
Experience:<ul><li>
Hospitality management: 5 years (Required)</li><li>
Event: 2 years (Required)</li></ul></div><div> 
Work Location: In person</div></div></div></div>

OPERATIONS DIRECTOR

Join Cescaphe Event Group and explore 1   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Cescaphe Event Group

ABOUT_COMPANY

OPERATIONS DIRECTOR