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CG Consultants Private Limited

We are looking for an energetic Customer Service Executive for our LOKAL Rooms, who will be responsible for delivering exceptional support to guests throughout their booking journey. This role ensures smooth reservations, quick resolution of inquiries, and a positive customer experience that reflects the brand values of LOKAL Rooms.Key Responsibilities<ul><li>Handle inbound inquiries via phone, email, chat, and social platforms regarding room availability, pricing, amenities, and policies.</li><li>Assist guests with new reservations, modifications, cancellations, and special requests.</li><li>Provide accurate and timely information to ensure a smooth booking experience.</li><li>Resolve customer concerns such as payment issues, booking errors, or stay-related questions.</li><li>Escalate complex issues to the appropriate internal teams while maintaining communication with the guest.</li><li>Collaborate with hotel/property teams to confirm room availability, special arrangements, and guest preferences.</li><li>Monitor booking platforms (website, OTAs, CRM) to ensure accurate listings and resolve discrepancies.</li><li>Maintain high service quality and meet personal/team performance KPIs (response time, resolution time, CSAT, etc.).</li><li>Update guest information, notes, and status in CRM and booking systems.</li><li>Generate reports related to bookings, cancellations, and guest feedback.</li></ul>Experience <ul><li>1+ year experience in customer service, hospitality, travel bookings, or a related field.</li><li>Strong verbal and written communication skills.</li><li>Ability to multitask, stay organized, and work in a fast-paced environment.</li><li>Proficiency with booking platforms, CRM systems, and common office tools.</li><li>Problem-solving mindset with a customer-first approach.</li></ul>Location: Karachi Clifton (Block 9)Job Type: Full-timePay: Rs40,000.00 - Rs50,000.00 per monthApplication Question(s):<ul><li>Please mention current salary.</li><li>Please mention expected salary.</li><li>Will you be comfortable traveling to Clifton Block 9 for work?</li></ul>Experience:<ul><li>customer service: 1 year (Required)</li></ul>Language:<ul><li>English (Required)</li></ul>Work Location: In person

Customer Service Executive

We are seeking talented Architects with 3&ndash;4 years of professional experience to join our growing design team. The ideal candidate is detail-oriented, creative, and capable of contributing to all phases of architectural projects with strong design skills, technical proficiency, and the ability to collaborate effectively within a multidisciplinary team.Key Responsibilities<ul><li>Participate in the conceptual design, schematic design, and design development of architectural projects.</li><li>Produce and review detailed construction drawings, models, and specifications.</li><li>Coordinate with consultants (structural, MEP, landscape, etc.) to ensure cohesive and accurate project documentation.</li><li>Conduct site visits, surveys, and support construction administration, including responding to RFIs and reviewing submittals.</li><li>Prepare presentation materials, including renderings, diagrams, and client-facing documents.</li><li>Assist senior architects in project planning, code analysis, and regulatory approvals.</li><li>Ensure all designs comply with building codes, zoning regulations, and firm standards.</li><li>Participate actively in internal design critiques and contribute creative, technical, and strategic insights.</li></ul>Qualifications<ul><li>Bachelor&rsquo;s or Master&rsquo;s degree in Architecture from an accredited program.</li><li>3&ndash;4 years of professional architectural experience in a design or architecture firm.</li><li>Proficiency in AutoCAD, Revit, SketchUp, and Adobe Creative Suite is a plus.</li><li>Strong understanding of building systems, materials, and construction processes.</li><li>Ability to produce accurate and coordinated drawings with attention to detail.</li><li>Excellent communication, teamwork, and time-management skills.</li></ul>Location: Karachi (Clifton)Job Type: Full-timePay: Rs75,000.00 - Rs95,000.00 per monthWork Location: In person

Project Architect

Join CG Consultants Private Limited and explore 2   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

CG Consultants Private Limited

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Customer Service Executive

Project Architect