Urwah Admin

Chalhoub Group

<div>
 
 INSPIRE | EXHILARATE | DELIGHT
 
 
 
 For over seven decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. In its pursuit to excel as a hybrid luxury retailer, the Group has curated a portfolio of over 10 owned brands and strengthened its distribution and marketing expertise for over 400 international names across luxury fashion, beauty, jewellery, watches, eyewear, and art de vivre categories.
 
 
 Every step at Chalhoub Group is taken to build a future where luxury dreams become reality &mdash; bridging cultures and crafting memorable experiences for our consumers. Be it by constantly reinventing itself, committing to innovation, or embracing new technologies, the Group is shaping the future of luxury retail. It delivers seamless omnichannel experiences across more than 950 stores, online platforms, and mobile apps. Driving this innovation journey is The Greenhouse &mdash; the Group&rsquo;s innovation hub, incubator, and accelerator for startups and emerging businesses, regionally and globally.
 
 
 Chalhoub Group fosters a people-at-heart culture rooted in diversity, equity, and inclusion, and a workplace catalysed by forward thinking and future-proofing. Today, it brings together over 16,000 talented professionals across eight countries in the Middle East, with a presence in LATAM.
 
 
 Sustainability is at the core of the Group&rsquo;s strategy, guided by a clear commitment to people, partners, and the planet. Chalhoub Group is proud to be a member of the United Nations Global Compact, a signatory of the Women&rsquo;s Empowerment Principles, and to have pledged to reach Net Zero by 2040.
 
 
 
 What You'll Be Doing
 
 
 
 The People Experience &amp; Culture Associate supports the delivery of the Group&rsquo;s engagement and wellbeing agenda, helping create an inclusive, connected, and supportive workplace where employees feel valued and able to thrive.
 
 
 The role coordinates Group-wide engagement and wellbeing programmes across offices, stores, and warehouses, working closely with People Partners, local People Experience &amp; Culture teams, leaders, Group Communications, employee champions, and external providers. It uses employee insights and feedback to continuously improve programmes and ensure they remain relevant, accessible, and responsive to the needs of the Group&rsquo;s diverse workforce.
 
 
 
 Key Accountabilities
 
 
 
 
 What you&rsquo;ll need to succeed
 
 
 
 
 Group Engagement and Wellbeing Activation
 
 
 
 <ul>
 <li>
 Coordinate the development and delivery of the Group-wide engagement and wellbeing calendar, ensuring initiatives are timely, relevant, and aligned with People Experience &amp; Culture priorities.
 </li>
 <li>
 Manage the end-to-end execution of Group-wide campaigns and initiatives across offices, stores, and warehouses.
 </li>
 <li>
 Develop activation guidelines, toolkits, and resources that enable countries and businesses to deliver initiatives consistently while adapting them to local workforce needs.
 </li>
 <li>
 Partner with People Partners and local People &amp; Culture teams to coordinate implementation, monitor progress, and address activation challenges.
 </li>
 <li>
 Ensure initiatives are relevant and accessible to the Group&rsquo;s diverse workforce, with particular consideration for store and warehouse colleagues.
 
 
 </li>
 </ul>
 
 Employee Insights and Impact Measurement
 
 
 
 <ul>
 <li>
 Use insights from employee surveys, pulse checks, participation data, feedback channels, and programme evaluations to identify needs and areas for improvement.
 </li>
 <li>
 Translate employee insights into practical recommendations and targeted engagement and wellbeing actions in collaboration with the wider People Experience &amp; Culture team.
 </li>
 <li>
 Track engagement and wellbeing indicators and prepare reports and presentations highlighting reach, participation, impact, emerging trends, and improvement opportunities.
 
 
 </li>
 </ul>
 
 Wellbeing Partnerships, Benefits And Resources
 
 
 
 <ul>
 <li>
 Build and maintain external partnerships that provide relevant wellbeing services, preferential offers, and exclusive benefits to employees across the Group.
 </li>
 <li>
 Assess potential partners and offerings based on their relevance, quality, accessibility, scalability, and employee value.
 </li>
 <li>
 Act as the custodian of wellbeing benefits, resources, and support offerings, ensuring information remains accurate, relevant, and easy to access.
 </li>
 <li>
 Maintain an overview of wellbeing offerings across countries and identify opportunities to improve consistency, awareness, accessibility, and utilisation.
 </li>
 <li>
 Monitor employee feedback, utilisation, and provider performance to recommend improvements to existing offerings.
 </li>
 <li>
 Conduct research and benchmarking to identify emerging practices, technologies, services, and solutions in employee engagement and wellbeing.
 
 
 </li>
 </ul>
 
 Communications and Awareness
 
 
 
 <ul>
 <li>
 Develop clear and engaging content for Group-wide engagement and wellbeing campaigns across relevant internal and external channels.
 </li>
 <li>
 Collaborate with Group Communications to ensure campaigns align with the Group&rsquo;s narrative, tone of voice, brand standards, and communication calendar.
 </li>
 <li>
 Create adaptable communication materials that local teams can tailor to their audiences while maintaining consistency in the core message.
 </li>
 <li>
 Support employee storytelling and recognition initiatives that strengthen connection, inclusion, belonging, and the desired Group culture.
 
 
 </li>
 </ul>
 
 Wellbeing and Engagement Enablement
 
 
 
 <ul>
 <li>
 Develop practical guidance and resources that enable leaders and People Partners to embed engagement and wellbeing practices into everyday team routines and conversations.
 </li>
 <li>
 Coordinate and support the network of wellbeing advocates, engagement champions, and communities.
 </li>
 <li>
 Provide champions with the communications, resources, and guidance required to activate initiatives and encourage participation within their local populations.
 </li>
 <li>
 Create opportunities for champions and local teams to exchange insights, feedback, and effective practices.
 
 
 </li>
 </ul>
 
 Wellbeing Recognition and Award Submissions
 
 
 
 <ul>
 <li>
 Identify relevant wellbeing awards and manage submission requirements, criteria, supporting evidence, and timelines.
 </li>
 <li>
 Curate compelling award submissions by bringing together programme information, employee insights, impact measures, success stories, and evidence from across the Group.
 </li>
 <li>
 Partner with relevant stakeholders to ensure submissions accurately represent the Group&rsquo;s wellbeing strategy, practices, and achievements.
 </li>
 <li>
 Maintain a central repository of programme data, case studies, testimonials, and outcomes to support future submissions and external recognition opportunities.
 
 
 </li>
 </ul>
 
 What We Can Offer You
 
 
 
 With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.
 
 
 We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts.
 
 
 
 Using GenAI in Your Application Process
 
 
 
 To support a fair and consistent experience for all candidates, we ask that assessments and interviews are completed independently and without assistance from generative AI tools. This ensures we understand your strengths, your thinking, and how you approach real situations.
 
 
 
 We Invite All Applicants to Apply
 
 
 
 It Takes Diversity Of Thought, Culture, Background, Differing Abilities and Perspectives to truly Inspire, Exhilarate and Delight our customers. At Chalhoub Group, we are committed to inclusion and diversity.
 
 
 We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin or disability status.
</div>

Associate - People Experience & Culture

<div>INSPIRE | EXHILARATE | DELIGHT
For over seven decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. In its pursuit to excel as a hybrid luxury retailer, the Group has curated a portfolio of over 10 owned brands and strengthened its distribution and marketing expertise for over 400 international names across luxury fashion, beauty, jewellery, watches, eyewear, and art de vivre categories.
Every step at Chalhoub Group is taken to build a future where luxury dreams become reality &mdash; bridging cultures and crafting memorable experiences for our consumers. Be it by constantly reinventing itself, committing to innovation, or embracing new technologies, the Group is shaping the future of luxury retail. It delivers seamless omnichannel experiences across more than 950 stores, online platforms, and mobile apps. Driving this innovation journey is The Greenhouse &mdash; the Group&rsquo;s innovation hub, incubator, and accelerator for startups and emerging businesses, regionally and globally.
Chalhoub Group fosters a people-at-heart culture rooted in diversity, equity, and inclusion, and a workplace catalysed by forward thinking and future-proofing. Today, it brings together over 16,000 talented professionals across eight countries in the Middle East, with a presence in LATAM. Their collective efforts have earned the Group the Great Place to Work certification in several markets.
Sustainability is at the core of the Group&rsquo;s strategy, guided by a clear commitment to people, partners, and the planet. Chalhoub Group is proud to be a member of the United Nations Global Compact, a signatory of the Women&rsquo;s Empowerment Principles, and to have pledged to reach Net Zero by 2040. 
What you'll be doing
Our Store Manager is responsible for driving the store business. They work towards achieving the store sales&rsquo; target, build a base of loyal VIP customers by recruiting and retaining them, manage the team and ensure full adherence to the brand&rsquo;s guidelines and stores processes.
Drive the Business
Lead by example and represent the brand by communicating its values and philosophy though all activates and interactions with customer and other team members.
Define, execute and monitor the store action plan to achieve sales targets and KPI's.
Manage the customer database to build strong relationship with customers and create future potential selling opportunities.
Stay ahead of latest trends, products and competitors and share feedback with relevant stakeholders in the back-office team.
Think hybrid by leveraging all type of point of sales online and offline.
Team Leadership and Development.
Provide a clear vision to the team about the business and store's vision and key directions.
Identify, recruit, develop and retain strong talents.
Create a positive work environment based on trust, respect and fairness and be the voice of the employees when needed by sharing any of their feedback, challenges and concerns with the leadership and HR teams.
Act as a coach for the team members and promote growth mindset by leveraging the Group's available learning tools and platforms an constantly monitor the team's development plans and professional growth.
Ensure performance improvement plans are discussed and documented in a transparent manner.
Customer Experience.
Develop the omnichannel mindset among the team by constantly promoting the different touchpoints of the customer experience (physical and digital), the clienteling approach and techniques with a focus on VIP's, leveraging customer data to proactively catering to their needs and preferences, the brand's ecommerce business including different activities, offerings, activations, etc.
Recruit new clients and convert them into loyal VIP customers by providing them with an excellent experience and constantly networking with them.
Operational Excellence.
Ensure all sales and operational policies and procedures are followed and maintained in the store.
Ensure e-commerce orders are prepared within the set SLAs in terms of time and quality and no fulfillment action is pending in the store.
Leverage available technology tools when available to support customer experience in and outside of store (Clienteling app,OMS, Business Whatsapp, etc.) and ensure the team is well versed with it or overwise trained on it.
Ensure all operating standards are followed from stock replenishment to organising displays as per the brand&rsquo;s VM guidelines.
Ensure that all processes are compliant with legal, safety, security, retail store operations and HR guidelines, work closely with relevant teams to constantly improve them and escalate any issues or concerns for prompt action.
Ensure a healthy floor coverage by analyzing historical traffic data and anticipating peak hours
What you&rsquo;ll need to succeed
<ul><li>Team Leadership: Experience in managing and developing a sales team</li><li>Business Acumen: Demonstrated success in meeting or exceeding sales targets
</li><li>Clienteling Expertise: Proven ability to manage and expand a client book using CRM tools</li><li>Communication &amp; Language Skills</li><li>Mandatory: Fluency in English</li><li>Styling &amp; Product Knowledge</li><li>In-depth understanding of luxury fashion trends, materials, and craftsmanship.</li><li>Ability to provide expert styling advice and personalized wardrobe curation.</li></ul>
What we can offer you
With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.
We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts.
Using GenAI in Your Application Process
To support a fair and consistent experience for all candidates, we ask that assessments and interviews are completed independently and without assistance from generative AI tools. This ensures we understand your strengths, your thinking, and how you approach real situations.
We Invite All Applicants to Apply
It Takes Diversity Of Thought, Culture, Background, Differing Abilities and Perspectives to truly Inspire, Exhilarate and Delight our customers. At Chalhoub Group, we are committed to inclusion and diversity.
We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin or disability status.</div>

Store Manager - Luxury Brand - Riyadh

<div>INSPIRE | EXHILARATE | DELIGHT
For over seven decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. In its pursuit to excel as a hybrid luxury retailer, the Group has curated a portfolio of over 10 owned brands and strengthened its distribution and marketing expertise for over 400 international names across luxury fashion, beauty, jewellery, watches, eyewear, and art de vivre categories.
Every step at Chalhoub Group is taken to build a future where luxury dreams become reality &mdash; bridging cultures and crafting memorable experiences for our consumers. Be it by constantly reinventing itself, committing to innovation, or embracing new technologies, the Group is shaping the future of luxury retail. It delivers seamless omnichannel experiences across more than 950 stores, online platforms, and mobile apps. Driving this innovation journey is The Greenhouse &mdash; the Group&rsquo;s innovation hub, incubator, and accelerator for startups and emerging businesses, regionally and globally. 
What you'll be doing
The eCommerce Manager is responsible for driving the eCommerce strategy, managing the online P&amp;L, and optimizing profitable growth. This role involves leveraging data insights, performance marketing, operations and online merchandising strategies to deliver a world-class customer experience while collaborating with internal teams, suppliers, and third-party agencies.
Key Responsibilities:<div>
1. Strategy &amp; Planning</div><div><ul><li>
eCommerce Strategy: Lead the annual strategy and budget in collaboration with the eCommerce General Manager and Brand General Manager.</li></ul></div><div><ul><li>
Trading Strategy: Manage product, pricing, and promotional strategies to drive site performance and build synergies across all channels (Retail, eCommerce, e-Retail, ..)</li></ul></div><div><ul><li>
P&amp;L Management: Own the online brand P&amp;L and leverage its insights to optimize cost drivers and improve profitability.</li></ul></div><div><ul><li>
Relationship Management: Cultivate internal and external relationships, including third-party agencies and e-Retail teams to drive eCommerce growth</li></ul></div><div>
2. Online Merchandising</div><div><ul><li>
Merchandising Strategy: Develop and execute a compelling product assortment and presentation strategy based on customer preferences, inventory , performances and trends.</li></ul></div><div><ul><li>
Site Optimization: Oversee product categorization, tagging, and search functionality for improved user experience and conversions.</li></ul></div><div><ul><li>
Promotions &amp; Content: Plan and execute promotions, campaigns, and update product content to reflect accurate pricing, images, and descriptions.</li></ul></div><div>
3. Performance Marketing &amp; Web Analytics</div><div><ul><li>
Marketing Campaigns: Develop and execute performance marketing strategies across digital channels (PPC, Display, Social, Affiliate) to drive traffic and conversions.</li></ul></div><div><ul><li>
Optimization: Continuously optimize marketing spend, creative, and targeting based on performance data.</li></ul></div><div><ul><li>
Analytics &amp; Reporting: Use web data to identify areas for improvement, understand customer behavior onsite, optimize marketing performance and manage KPIs via eCommerce dashboards.</li></ul></div><div>
4. Product Management<ul><li>
Product Strategy: Develop product strategies that align with customer needs and brand objectives.</li></ul></div><div><ul><li>
Cross-Functional Collaboration: Work closely with internal teams to ensure products deliver an exceptional customer experience.</li></ul></div><div><div>
5. Cross-Functional Leadership &amp; Development</div><div><ul><li>
Omnichannel Initiatives: Lead innovation in omnichannel experiences and work with central teams product team and Retail teams</li></ul></div><div><ul><li>
Prioritization &amp; Roadmap: Manage the product roadmap and ensure alignment with business goals.</li></ul></div></div>
What you&rsquo;ll need to succeed
<ul><li>Proven experience in eCommerce management with expertise in performance marketing, merchandising, and P&amp;L management</li><li>
Strong background in digital marketing channels (PPC, Display, Social Media, Affiliate Marketing) and tools (Google Analytics, Google Ads, Facebook Ads, Dynamic Yield, SFCC).</li><li>
Data-driven decision-maker with experience in web analytics and managing eCommerce performance dashboards.</li><li>
Expertise in product management and cross-functional team collaboration to deliver exceptional customer experiences.</li><li>
Strong communication, negotiation, and leadership skills.</li></ul>
What we can offer you
With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.
We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts.
Using GenAI in Your Application Process
To support a fair and consistent experience for all candidates, we ask that assessments and interviews are completed independently and without assistance from generative AI tools. This ensures we understand your strengths, your thinking, and how you approach real situations.
We Invite All Applicants to Apply
It Takes Diversity Of Thought, Culture, Background, Differing Abilities and Perspectives to truly Inspire, Exhilarate and Delight our customers. At Chalhoub Group, we are committed to inclusion and diversity.
We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin or disability status.</div>

Ecommerce Manager - Jacquemus & Farm Rio

<div>INSPIRE | EXHILARATE | DELIGHT
For over seven decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. In its pursuit to excel as a hybrid luxury retailer, the Group has curated a portfolio of over 10 owned brands and strengthened its distribution and marketing expertise for over 400 international names across luxury fashion, beauty, jewellery, watches, eyewear, and art de vivre categories. 
 
 Every step at Chalhoub Group is taken to build a future where luxury dreams become reality &mdash; bridging cultures and crafting memorable experiences for our consumers. Be it by constantly reinventing itself, committing to innovation, or embracing new technologies, the Group is shaping the future of luxury retail. It delivers seamless omnichannel experiences across more than 950 stores, online platforms, and mobile apps. Driving this innovation journey is The Greenhouse &mdash; the Group&rsquo;s innovation hub, incubator, and accelerator for startups and emerging businesses, regionally and globally. 
 
Chalhoub Group fosters a people-at-heart culture rooted in diversity, equity, and inclusion, and a workplace catalysed by forward thinking and future-proofing. Today, it brings together over 16,000 talented professionals across eight countries in the Middle East, with a presence in LATAM. Their collective efforts have earned the Group the Great Place to Work certification in several markets. 
 
Sustainability is at the core of the Group&rsquo;s strategy, guided by a clear commitment to people, partners, and the planet. Chalhoub Group is proud to be a member of the United Nations Global Compact, a signatory of the Women&rsquo;s Empowerment Principles, and to have pledged to reach Net Zero by 2040. 
What you'll be doing
Our Boutique Manager is the ambassador of the Maison and the guardian of its heritage, savoir-faire and standards of excellence. They lead the boutique as a business owner, with client development at the heart of the role: building, enriching and activating a high-value client database, cultivating enduring relationships with High Jewelry clients and VICs (Very Important Clients), and elevating every interaction into a memorable Maison experience. They achieve ambitious sales targets across High Jewelry, Fine Jewelry and Bridal, develop and inspire a team of client advisors, and ensure impeccable adherence to the Maison's guidelines, ceremonies and boutique processes.<h5 class="jobSectionHeader">
Key Responsibilities</h5>
Client Development &amp; Database Building<ul><li>Own the boutique's client development strategy: define and drive an annual clienteling plan with clear objectives for new client recruitment, retention, reactivation and upselling across all product pillars.</li><li>Build and continuously enrich the client database: ensure systematic, qualitative data capture at every touchpoint (profile, preferences, important dates, gifting occasions, purchase history, lifestyle) and maintain the highest standards of data accuracy and confidentiality.</li><li>Segment and activate the database: analyse the client portfolio (VIC / VIP / prospects / sleeping clients) and orchestrate personalised outreach cadences, one-to-one appointments, private viewings and follow-up rituals for each segment.</li><li>Personally manage and grow a portfolio of top-tier clients and High Jewelry prospects, acting as their trusted advisor for significant acquisitions, commissions and special orders.</li><li>Proactively prospect new high-net-worth clients through networking, referrals, partnerships (hospitality, private banking, art and lifestyle circles) and local community presence, converting them into loyal Maison clients.</li><li>Lead the boutique's participation in client events, High Jewelry presentations, trunk shows and Maison activations &ndash; from target guest lists drawn from the database to post-event follow-up and conversion tracking.</li><li>Set individual clienteling objectives for each client advisor (data capture rate, appointments, reactivations, retention) and review performance in weekly one-to-ones.</li></ul>
Drive the Business<ul><li>Lead by example and embody the Maison's values, heritage and philosophy in every interaction with clients and team members.</li><li>Define, execute and monitor the boutique action plan to achieve sales targets and KPIs, with particular attention to sales mix across High Jewelry, Collections, Classic and Bridal.</li><li>Monitor key clienteling KPIs &ndash; retention rate, repurchase rate, average transaction value, VIC contribution, data capture quality &ndash; and take corrective action.</li><li>Stay ahead of High Jewelry market trends, competitor activity and local client dynamics, sharing structured feedback with the back-office and merchandising teams.</li><li>Think omnichannel by leveraging every point of contact &ndash; boutique, distance selling, digital clienteling tools and e-commerce &ndash; to serve clients wherever they are.</li></ul>
Team Leadership &amp; Development<ul><li>Provide the team with a clear vision of the boutique's ambition and the central role of client development in achieving it.</li><li>Identify, recruit, develop and retain talents with strong clienteling instincts and genuine passion for jewelry, gemology and craftsmanship.</li><li>Coach client advisors on the art of clienteling: discovery, storytelling around the Maison's creations, handling of precious pieces, negotiation and long-term relationship building.</li><li>Create a positive environment built on trust, respect and fairness, and represent the team's voice with leadership and HR.</li><li>Promote a growth mindset through the Group's learning platforms, and ensure development plans and performance improvement plans are discussed and documented transparently.</li></ul>
Client Experience<ul><li>Guarantee a flawless, warm and highly personalised Maison experience for every visitor, in line with the Maison's ceremony of sale and hospitality standards.</li><li>Champion the clienteling approach and tools across the team, with a focus on VICs &ndash; leveraging client data to anticipate needs, personalise gestures and create surprise-and-delight moments.</li><li>Recruit new clients and convert them into loyal advocates of the Maison through excellence of experience, consistent follow-up and genuine relationship building.</li><li>Handle sensitive client situations, special orders, bespoke requests and after-sales care with discretion and the highest service standards.</li></ul>
Operational Excellence<ul><li>Ensure all sales, security and operational policies and procedures are followed, with the rigour required for high-value inventory (stock counts, handling of precious pieces, certificates and documentation).</li><li>Ensure e-commerce and distance-selling orders are prepared within SLAs with no pending fulfilment actions.</li><li>Leverage available technology (clienteling app, CRM, OMS, Business WhatsApp) to support client development in and outside the boutique, and ensure the team is fully trained on these tools.</li><li>Maintain impeccable visual merchandising per the Maison's guidelines, ensuring displays honour the creations and support the sales strategy.</li><li>Ensure full compliance with legal, safety, security, retail operations and HR guidelines (including KYC/AML requirements applicable to high-value transactions), escalating any concern promptly.</li><li>Plan floor coverage using traffic history and appointment scheduling to guarantee availability for booked client appointments and walk-ins alike.</li></ul>
What you&rsquo;ll need to succeed
<ul><li>Proven Boutique Manager experience within the luxury jewellery or watches industry, with an established network and client database in the UAE luxury market.</li><li>
Strong clienteling and CRM expertise, with a proven track record of building, developing and leveraging a high-value client database within the UAE market.</li><li>
Commercially driven, with the ability to analyse business performance, achieve ambitious sales targets and inspire a high-performing team.</li><li>
An engaging and relationship-focused leader, confident in building lasting relationships with VIP and High Jewelry clients while coaching teams to deliver the Maison's standards of excellence.</li></ul>
What we can offer you
With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.
We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts.
We Invite All Applicants to Apply
It Takes Diversity Of Thought, Culture, Background, Differing Abilities and Perspectives to truly Inspire, Exhilarate and Delight our customers. At Chalhoub Group, we are committed to inclusion and diversity.
We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin or disability status.</div>

Boutique Manager - De Beers, Dubai

<div>
 
 INSPIRE | EXHILARATE | DELIGHT
 
 
 
 For over seven decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. In its pursuit of excellence as a hybrid luxury retailer, the Group has curated a portfolio of over 10 owned brands and strengthened its distribution and marketing expertise for over 400 international names across the luxury fashion, beauty, jewellery, watches, eyewear, and art de vivre categories.
 
 
 Every step at Chalhoub Group is taken to build a future where luxury dreams become reality &mdash; bridging cultures and crafting memorable experiences for our consumers. Be it through constant reinvention, a commitment to innovation, or the embrace of new technologies, the Group is shaping the future of luxury retail. It delivers seamless omnichannel experiences across more than 950 stores, online platforms, and mobile apps. Driving this innovation journey is The Greenhouse &mdash; the Group&rsquo;s innovation hub, incubator, and accelerator for startups and emerging businesses, regionally and globally.
 
 
 Chalhoub Group fosters a people-at-heart culture rooted in diversity, equity, and inclusion, and a workplace catalysed by forward thinking and future-proofing. Today, it brings together over 16,000 talented professionals across eight countries in the Middle East, with a presence in LATAM. Their collective efforts have earned the Group the Great Place to Work&reg; certification in several markets.
 
 
 Sustainability is at the core of the Group&rsquo;s strategy, guided by a clear commitment to people, partners, and the planet. Chalhoub Group is proud to be a member of the United Nations Global Compact, a signatory of the Women&rsquo;s Empowerment Principles, and to have pledged to reach Net Zero by 2040.
 
 
 
 What You'll Be Doing
 
 
 
 Our Fashion Consultants are responsible for achieving individual and collective sales targets while delivering exceptional Guest Experience, and ensuring support in other key customer initiatives in-store.
 
 
 <ul>
 <li>
 Achieve individual and team sales targets while delivering excellent customer service
 </li>
 <li>
 Represent the brand and reflect its values in all customer interactions
 </li>
 <li>
 Build strong relationships with customers to encourage repeat business
 </li>
 <li>
 Understand customer preferences and provide personalized styling advice
 </li>
 <li>
 Stay updated on fashion trends, products, and current promotions
 </li>
 <li>
 Support in attracting new customers
 </li>
 <li>
 Assist customers in-store
 </li>
 <li>
 Work closely with the team to maintain a positive and collaborative environment
 </li>
 <li>
 Ensure store standards, visual merchandising, and stock replenishment are maintained
 </li>
 <li>
 Support and report any stock issues
 
 
 </li>
 </ul>
 
 What You&rsquo;ll Need To Succeed
 
 
 
 <ul>
 <li>
 Previous experience in fashion retail
 </li>
 <li>
 Passion for fashion, styling, and customer service
 </li>
 <li>
 Flexibility to work shifts, weekends, and holidays
 </li>
 <li>
 Strong communication and interpersonal skills
 </li>
 <li>
 Good understanding of sales techniques and customer engagement
 </li>
 <li>
 Ability to build relationships and provide personalized recommendations
 </li>
 <li>
 Presentable, energetic, and customer-oriented personality
 </li>
 <li>
 Team player with a positive attitude
 
 
 </li>
 </ul>
 
 What We Can Offer You
 
 
 
 With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities, and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary every day.
 
 
 We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies, as well as exclusive employee discounts.
 
 
 
 Using GenAI in Your Application Process
 
 
 
 To support a fair and consistent experience for all candidates, we ask that assessments and interviews be completed independently and without assistance from generative AI tools. This ensures we understand your strengths, your thinking, and how you approach real situations.
 
 
 
 We Invite All Applicants to Apply
 
 
 
 It Takes Diversity Of Thought, background, differing abilities, and Perspectives to truly inspire, exhilarate, and delight our customers. At Chalhoub Group, we are committed to inclusion and diversity.
 
 
 We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin, or disability status.
</div>

Fashion Consultant - Cairo

<div>
 
 INSPIRE | EXHILARATE | DELIGHT
 
 
 
 For over six decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. The Group, in its endeavour to excel as a hybrid retailer, has reinforced its distribution and marketing services with a portfolio of eight owned brands and over 300 international brands in the luxury, beauty, fashion, and art de vivre categories. More recently, the Group expanded its expertise into new categories of luxury watches, jewellery, and eyewear.
 
 
 Every step at Chalhoub Group is taken with the customer at heart. Be it constantly reinventing itself or focusing on innovation to provide luxury experiences at over 750+ experiential retail stores, online and through mobile apps, each touch point leads to delighting the customer.
 
 
 Today, Chalhoub Group stands for 14,000 skilled and talented professionals across seven countries, whose cohesive efforts have resulted in the Group being ranked third in the Middle East and first in Saudi Arabia as a Great Place to Work&reg;.
 
 
 To keep the innovation journey going, the Group has set up &ldquo;The Greenhouse&rdquo;, which is not just an innovation hub, but also an incubator space and accelerator for start-ups and small businesses in the region and internationally. This is just one of the several initiatives taken by the Group to reinvent itself, catalysed by forward thinking and future-proofing. The Group has also been embedding sustainability at the core of its business strategy with a clear commitment towards people, partners and the planet, and by being a member of the United Nations Global Compact Community and signatory of the Women's Empowerment Principles.
 
 
 
 
 What you'll be doing
 
 
 
 
 Our Luxury Tech Consultant: is responsible for delivering outstanding customer service to all customers and to use appropriate sales techniques and product knowledge to reach sales targets. Our Beauty Consultant is accountable for counter cleanliness, stock replenishment, handling new launches, promotion of products and merchandising. Our Consultant is also required to maintain high levels of standards in terms of grooming.
 
 
 <ul>
 <li>
 Build and maintain guest experience standards in order to build strong loyalty
 </li>
 <li>
 Address customers' queries about products, prices, availability, product uses, and services
 </li>
 <li>
 Communicate with customers to assess their needs, provide assistance in satisfying those needs an meeting or surpassing customers expectations
 </li>
 <li>
 Advise customers on product ranges best suited to their needs
 </li>
 <li>
 Demonstrate usage and benefits of various brands and products
 </li>
 <li>
 Generate sales, while achieving line and sales targets, using make up knowledge
 </li>
 <li>
 Sell-out target tracking at store level
 </li>
 <li>
 Generate daily sales reports
 </li>
 <li>
 Participate in achieving incentives
 </li>
 <li>
 Track post-launch sales at store level
 </li>
 <li>
 Ensure merchandising levels in the store are met as per the brand guidelines
 </li>
 <li>
 Ensure in store stock replenishment in the appropriate shelves/counters, at appropriate times
 </li>
 <li>
 Report stock shortages using the stock order form
 </li>
 <li>
 Ensure stock receipt as per set procedures
 
 
 </li>
 </ul>
 
 
 What you'll need to
 
 
 succeed
 
 
 
 
 <ul>
 <li>
 Minimum 2 years&rsquo; experience in retail preferably in Luxury Technology.
 </li>
 <li>
 Intermediate/ Advanced English Language
 
 
 </li>
 </ul>
 
 What We Can Offer You
 
 
 
 With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.
 
 
 We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts.
 
 
 
 We Invite All Applicants to Apply
 
 
 
 It Takes Diversity Of Thought, Culture, Background, Differing Abilities and Perspectives to truly Inspire, Exhilarate and Delight our customers. At Chalhoub Group, we are committed to inclusion and diversity.
 
 
 We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin or disability status.
</div>

Luxury Tech Consultant (Dyson Boutique - Red Sea Mall)

<div>L&rsquo;OCCITANE Group
The L&rsquo;OCCITANE Group is an international group that manufactures and retails beauty and well-being products that are rich in natural and organic ingredients. A global leader in the premium beauty market, the Group has more than 3,000 retail outlets, including more than 1,500 owned stores, and is present in 90 countries. Through its seven brands &ndash; L&rsquo;OCCITANE en Provence, Melvita, Erborian, L&rsquo;OCCITANE au Br&eacute;sil, LimeLife, ELEMIS and Sol de Janeiro &ndash; the Group offers new and extraordinary beauty experiences, using high-quality products that respect nature, the environment and the people in it.
L&rsquo;Occitane Group is an equal opportunities employer. One way we act on this is by continuously fostering a more diverse and inclusive workplace and organizational culture. We are committed to building an environment that is free from discrimination and harassment, where everyone feels respected, valued, and able to grow. We seek positive-minded individuals who embody our core behaviors &mdash; Trust, Curiosity, Excellence, Impact &mdash; and who share our commitment to sustainability.
We welcome applications from people of all genders, ages, sexual orientations, ethnicities, background, religions, beliefs, ability statuses, and all other dimensions of diversity. If you believe your profile is a good match for this position, we invite you to apply even if you don&rsquo;t fulfil every single listed qualification.
L&rsquo;OCCITANE Middle East
The L'OCCITANE Middle East has 60+ retail stores &amp; an online presence in UAE, Saudi Arabia, Kuwait, Qatar, Bahrain, Oman, Jordan &amp; Lebanon. We provide our employees with a range of benefits that reflect our importance on staff well-being and enjoyment at work.
JOB Summary &amp; Purpose
The Travel Retail Middle East team oversees the development of Groupe L&rsquo;Occitane in the Travel Retail markets in the Middle East by building the Group&rsquo;s brand portfolio through consistent brand visibility and consumer experience. The Director, reporting to the Travel Retail EMEAA General Manager and to the Managing Director for Middle East, will define and execute the operating plans to develop Groupe L&rsquo;Occitane brands, increase the market share and achieve the net revenues, and operating profit objectives budgeted to achieve a long-term sustainable business. This role will ensure the correct communication between HQ and the JV, and manage, motivate and develop their team in the Middle East
What you'll be doing
PLANNING<ul><li>
Together with the TR EMEAA GM and MD &ndash; Middle East, will define the best path to achieve the business objectives established for the unit and brand portfolio, in accordance with company&rsquo;s strategic planning.</li><li>
Define yearly budgets / targets for the region and review with TR EMEAA Teams + MD for Middle East.</li><li>
Manage the Business Objectives on a Brand and Account level.</li><li>
Organize regular Review Meetings for the region.</li><li>
Identify regional and global industry trends and opportunities (category, clients, brands, etc&hellip;).</li><li>
Identify areas of expansion in the region.</li></ul>
EXECUTION<ul><li>
Run local operating plans (Sales, Marketing, Forecast&hellip;) and execute local growth initiatives.</li><li>
Participate in strategic business reviews with Key Accounts and lead the execution of plans in the region.</li><li>
Ensure implementation of collaborative planning and follow up on suggested orders.</li><li>
Become a vehicle for the identification of Best Practices within the organization and the industry.</li></ul>
CONTROL<ul><li>
Report to HQ all relevant managerial data (KPI and Sales and Operations reports) of his subsidiary, on a monthly basis.</li><li>
Be the communication bridge between the Subsidiary and HQ, and between the Subsidiary and the other Subsidiaries.</li></ul>
MANAGEMENT<ul><li>
Lead, manage and develop a team of 2 direct reports (Sales and Marketing) and around 20 Beauty Advisors in the region.</li><li>
Cooperatively engage with the matrix of stakeholders including the JV partners to lead and influence key decisions to deliver business growth objectives.</li><li>
Evaluate the effectiveness of plans and program and recommend/implement improvements.</li></ul>
What you&rsquo;ll need to succeed
Key Competencies &amp; professional skills.<ul><li>
Strong business acumen and experience in travel retail industry (at least 10 years), retail trends, brand development, innovation and digital passion about the beauty and luxury industry. Knowledge of the Middle East market and its macro economical aspects is a plus.</li><li>
Consumer centric</li><li>
Entrepreneurial spirit</li><li>
Managing diversity and multiple stakeholders (HQ and JV)</li><li>
Flexible and able to challenge status quo and to adapt to new scenarios and business situations by bringing new insights.</li></ul>
Soft Skills<ul><li>
Natural leader who through his/her personality and impact is a motivational &amp; efficient/effective leader and team-builder. Solid relationship building skills to manage the relationship between Groupe L&rsquo;Occitane and the clients effectively.</li><li>
Ability to interact in a multicultural environment.</li><li>
Team player &amp; cooperation</li><li>
Efficient communicator</li><li>
Integrity and trust</li></ul></div>

Director - Travel Retail, L'Occitane

Join Chalhoub Group and explore 42   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.