Qureos Mentor

Charlotte Behavioral Health Care

<div>Position Summary
The Technician Services Supervisor is responsible for the day-to-day operations and supervision of the Behavioral Health Technician (BHT) and Patient Safety Technicians (PST) staff at the Central Receiving Facility (CRF). This position ensures the delivery of consistent, high-quality care by maintaining appropriate staffing levels, overseeing patient care documentation, supporting training and development, and fostering a safe, therapeutic environment. The Supervisor plays a critical role in operational oversight, risk management, and staff performance while contributing to the broader leadership team of the organization.
Essential Duties and Responsibilities<ul><li>
Supervision and Staffing</li><li>
Training and Development</li><li>
Documentation and Oversight</li><li>
Risk Management and Quality Improvement</li><li>
Leadership and Administrative</li><li>
Patient Interaction and Observation</li><li>
Additional Responsibilities, as assigned</li></ul>
Benefits
Full-time<ul><li>
Dental, vision, health, and life insurance.
</li><li>Employee Assistance Program (EAP).</li><li>
Employer sponsored contribution to Health Savings Account (HSA), with qualifying insurance plan.</li><li>
Paid Time Off (PTO).
</li><li>11 paid holidays.</li></ul>
Must meet eligibility requirements<ul><li>
403b Retirement Plan, with 9% employer contribution for those who meet eligibility requirements.
</li><li>Tuition reimbursement, Public Service Loan Forgiveness (PSLF) eligible, and Health Resources and Services Administration (HRSA) loan repayment eligible for qualifying staff.
</li></ul><ul><li>High School diploma or equivalent.
</li><li>Minimum of one (1) year experience in behavioral health. Acute care experience preferred.
</li><li>Minimum of one (1) year leadership experience, with progressive increase in responsibilities. Preference given to candidates with Senior Lead Technician experience.
</li><li>Complete certification as a Handle with Care (HWC) instructor within one (1) year of hire and facilitate trainings as required.
</li><li>Must maintain high standards of ethical and professional conduct, while adhering to agency policies and procedures.</li><li>
Ability to lead a team with professionalism, accountability, and compassion.
</li><li>Ability to pass a level II Background clearance and drug test.</li></ul></div>

Technician Services Supervisor

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Charlotte Behavioral Health Care

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Technician Services Supervisor