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Charlotte's Coffee House

<div><h3 class="jobSectionHeader">Caf&eacute; Team Member (Charlotte's Coffee House)</h3>
Company: Charlotte&rsquo;s Coffee House 
Locations: Downtown, Uptown, and Cedar Crest (Dubuque, IA) 
Position Type: Full-time / Part-time 
Compensation: $12.00&ndash;$14.00 per hour, plus tips
Position Summary
Charlotte&rsquo;s Coffee House seeks personable, adaptable, and service-oriented Team Members to join our dynamic, fast-paced caf&eacute; environment. This is a cross-functional position responsible for a wide range of duties, including barista service, food preparation, kitchen expediting, cashiering, baker and front-of-house support. The core focus of this role is to deliver an exceptional guest experience and contribute to the seamless daily operations of our caf&eacute;s.
Key Responsibilities<ul><li>
Deliver an outstanding customer experience by proactively attending to guest needs and cultivating a welcoming atmosphere.</li><li>
Prepare and serve a variety of coffee, beverages, and food items, adhering to Charlotte's quality and presentation standards.</li><li>
Ensure the accuracy and timeliness of all orders by effectively coordinating between the kitchen and front-of-house staff.</li><li>
Process customer transactions accurately using the point-of-sale (POS) system, including cash handling and payment processing.</li><li>
Execute daily opening and closing procedures meticulously to ensure operational readiness and efficiency.</li><li>
Maintain a clean, sanitized, and organized work environment, including stocking service areas throughout the shift.</li><li>
Assist with inventory management, including restocking supplies and adhering to all health and safety regulations.</li><li>
Foster a positive and collaborative team environment to ensure a seamless workflow.</li></ul>
Qualifications<ul><li>
Exceptional interpersonal and communication skills with a customer-centric approach.</li><li>
Proven ability to thrive in a fast-paced, high-volume environment while managing multiple tasks.</li><li>
A high degree of adaptability and a willingness to be cross-trained across all caf&eacute; functions (e.g., Barista, Cashier, Cook, Food Prep).</li><li>
Flexible schedule availability, including weekends.</li><li>
Keen attention to detail, especially regarding order accuracy, presentation, and cleanliness.</li><li>
Previous experience in a caf&eacute;, food service, customer service, or hospitality role is highly preferred but not required.</li><li>
Knowledge of food safety protocols is considered an asset.</li></ul>
Compensation &amp; Benefits<ul><li>
Competitive hourly wage of $12.00&ndash;$14.00, supplemented by tips.</li><li>
Eligibility for medical benefits following a 90-day introductory period.</li><li>
Annual performance-based wage increases.</li><li>
Complimentary gym membership (contingent on meeting monthly attendance criteria).</li><li>
Opportunities for career advancement and internal growth within the company.</li><li>
A supportive, inclusive, and collaborative team culture.</li></ul>
Available Locations<ul><li>
Charlotte&rsquo;s Coffee House &ndash; Downtown: 1104 White Street, Dubuque, IA 52001</li><li>
Charlotte&rsquo;s Coffee House &ndash; Uptown: 1600 University Ave, Dubuque, IA 52001</li><li>
Charlotte&rsquo;s Coffee House &ndash; Cedar Crest: 1085 Cedar Cross Rd, Dubuque, IA 52003</li></ul>
To Apply
Charlotte&rsquo;s Coffee House is built on a foundation of exceptional service, high-quality products, and a strong sense of community. We are seeking passionate individuals who excel in a collaborative environment and are dedicated to creating positive customer interactions. If you are interested in joining our team, we encourage you to apply today.
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Café Team Member (Charlotte's Coffee House)

Join Charlotte's Coffee House and explore 1   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Charlotte's Coffee House

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Café Team Member (Charlotte's Coffee House)