Qureos Mentor

Chavara Matrimony

Job SummaryWe are seeking an experienced Hardware &amp; Technical Support Engineer to manage, maintain, and troubleshoot our organization&rsquo;s IT hardware and technical infrastructure. The ideal candidate will have a strong background in diagnosing and resolving hardware/software issues, providing timely technical support, and ensuring system reliability and performance. Also need the strong skill find and implement new technical thinks which company needs.Key Responsibilities<ul><li>Install, configure, and maintain desktops, laptops,O365, Endpoint, DVR, NVR, servers, printers, networking equipment, and other IT Technical Items.</li><li>Well knowledge in Remote access and Site to Site VPN( IPsec, SSL)</li><li>Tele calling arranging( IP PBX sever and SIP connections).</li><li>Diagnose, troubleshoot, and resolve technical problems in a timely and efficient manner.</li><li>Perform preventive maintenance and regular system health checks to minimize downtime.</li><li>Manage hardware upgrades, replacements, and asset tracking.</li><li>Support operating systems (Windows, MAC, Linux) and application software as required.</li><li>Basic Knowledge in Azure and cloud servers.</li><li>Monitor and maintain network connectivity, switches, routers, and firewalls in coordination with the respective team.</li><li>Provide technical guidance and training to end-users on hardware and software usage.</li><li>Document support cases, troubleshooting steps, and solutions for knowledge sharing.</li><li>Collaborate with vendors for warranty claims, replacements, and procurement of IT equipment.</li><li>Ensure IT security standards, backup policies, and compliance requirements are met.</li></ul>Qualifications &amp; Skills<ul><li>Bachelor&rsquo;s degree / Diploma in Computer Engineering + CCNA</li><li>Minimum 3&ndash;5 years of proven experience in hardware maintenance and technical support.</li><li>Strong knowledge of computer hardware components, Networking, peripherals, and troubleshooting techniques.</li><li>Hands-on experience with OS installation, configuration, and patch management.</li><li>Familiarity with networking protocols (TCP/IP, DNS, DHCP) and LAN/WAN troubleshooting.</li><li>Experience with remote support tools.</li><li>Excellent problem-solving, analytical, and communication skills.</li><li>Certifications such as CCNA, Microsoft, or Cisco are an added advantage.</li></ul>Job Types: Full-time, PermanentPay: &#8377;20,000.00 - &#8377;25,000.00 per monthBenefits:<ul><li>Provident Fund</li></ul>Experience:<ul><li>Firewall: 1 year (Required)</li></ul>Work Location: In person

Hardware And Technical Support Engineer

Join Chavara Matrimony and explore 1   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Chavara Matrimony

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Hardware And Technical Support Engineer