Urwah Admin

Checkout.com

<div>
 
 Company Description
 
 
 
 We&rsquo;re Checkout.com &ndash; you might not know our name, but companies like eBay, ASOS, Klarna, Uber Eats, and Sony do. That moment when you check out online? We make it happen.
 
 
 Checkout.com is where the world checks out. Our global network powers billions of transactions every year, making money move without making a fuss. We spent years perfecting a service most people will never notice. Because when digital payments just work, businesses grow, customers stay, and no one stops to think about why.
 
 
 With 19 offices spanning six continents, we feel at home everywhere &ndash; but London is our HQ. Wherever our people work their magic, they&rsquo;re fast-moving, performance-obsessed, and driven by being better every day. Ideal. Because a role here isn&rsquo;t just another job; it&rsquo;s a career-defining opportunity to build the future of fintech.
 
 
 
 Job Description
 
 
 
 
 
 The Role
 
 
 
 
 We are seeking a highly skilled and experienced Senior Analyst of Customer Due Diligence to join the Risk Operations team based in Dubai. As a Senior Analyst, you will play a crucial role in mentoring colleagues, and contributing to process improvements and delivering on tactical projects. You will act as an ambassador of the team on multiple forums with stakeholders as may be required. Your expertise will be essential in maintaining our commitment to excellence and achieving our strategic objectives. This position will report to the Head of Due Diligence based in London.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Act as the regional Customer Due Diligence specialist for the MENA region.
 </li>
 <li>
 Be the primary point of escalation for Enhanced Due Diligence reviews, complex issues and questions that analysts encounter during their day-to-day operations. Provide timely and effective resolutions to ensure smooth workflow and optimal outcomes.
 </li>
 <li>
 Own the relationship with the regional Money Laundering Reporting Officer, ensuring that escalations to second line are of the appropriate standard.
 </li>
 <li>
 Review and approve escalations and/ or decisions made by analysts, ensuring accuracy, adherence to guidelines, and company policies.
 </li>
 <li>
 Assume responsibility for the MENA portfolio review completion metrics
 </li>
 <li>
 Partner with the Underwriting team to solve complex onboarding issues, where nuanced regional Customer Due Diligence specialism is required.
 </li>
 <li>
 Conduct thorough quality control checks on all reviews, assessments, and reports produced by analysts. Ensure the highest level of accuracy, completeness, and compliance with regulatory standards.
 </li>
 <li>
 Identify opportunities for process enhancements and efficiency gains within the team, both at regional and global level. Collaborate with stakeholders to implement improvements and optimise workflows.
 </li>
 <li>
 Represent the team in both internal and external regional audits, and where required global engagements, providing necessary documentation and explanations to auditors. Ensure the team's practices and outputs are in line with regulatory requirements and industry best practices.
 </li>
 <li>
 Lead and manage tactical projects from inception to completion. Coordinate with cross-functional teams, set project timelines, and ensure successful project delivery within defined parameters.
 </li>
 <li>
 Take responsibility for delivering on special projects as agreed upon by the management or senior leadership. These projects may be ad hoc and require a strategic approach to achieve specific objectives.
 </li>
 <li>
 Serve as a mentor and coach for analysts, supporting their professional growth and skill development by partnering with the respective Team Leader.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 
 
 What you will need to be successful (skills and competencies):
 
 
 
 
 <ul>
 <li>
 Proven experience in a similar Senior Analyst role, preferably with at least 4+ years of relevant experience
 </li>
 <li>
 Demonstrable knowledge of Enhanced Due Diligence concepts and processes, and ability to find pragmatic but compliant solutions to complex scenarios
 </li>
 <li>
 Strong analytical and problem-solving skills with exceptional attention to detail
 </li>
 <li>
 Excellent mentoring abilities, with a track record of effectively guiding and coaching team members
 </li>
 <li>
 Proficiency in project management and ability to prioritise tasks effectively
 </li>
 <li>
 Understanding of the payments landscape and processes
 </li>
 <li>
 Ability to continuously monitor and manage competing priorities and adjust accordingly
 </li>
 <li>
 Cross team collaboration
 </li>
 <li>
 Outstanding communication and interpersonal skills, with the ability to engage with stakeholders at all levels
 </li>
 <li>
 Working knowledge of using tools and processes to troubleshoot issues
 </li>
 <li>
 Ability to adapt quickly to changes, have a curious mind with a high performance mindset
 </li>
 <li>
 Experience in handling audits and regulatory compliance is preferred.
 </li>
 <li>
 Comprehensive knowledge of payment industry/compliance regulations, standards, and best practices is preferred
 
 
 </li>
 </ul>
 
 Experience You Will Bring To The Role
 
 
 
 <ul>
 <li>
 Experience in dealing with regulatory requirements and participating in audits is valuable. A Senior Analyst should understand the importance of compliance and have the ability to represent the team confidently during audits.
 </li>
 <li>
 Be responsible to partner with Team Leaders by providing constructive feedback with a view to identify areas of development for analysts
 </li>
 <li>
 Effective communication skills are vital for a Senior Analyst to interact with team members, management, clients, and other stakeholders. They should be able to articulate complex concepts in a clear and concise manner.
 </li>
 <li>
 The Senior Analyst should have a track record of solving complex problems and making data-driven decisions. They should be able to approach challenges creatively and provide innovative solutions.
 
 
 </li>
 </ul>
 
 
 Bring all of you to work
 
 
 
 
 We create the conditions for high performers to thrive &ndash; through real ownership, fewer blockers, and work that makes a difference from day one.
 
 
 Here, you&rsquo;ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It&rsquo;s a place where ambition gets met with opportunity &ndash; and where your growth is in your hands.
 
 
 We work as one team, and we back each other to succeed. So whatever your background or identity, if you&rsquo;re ready to grow and make a difference, you&rsquo;ll be right at home here.
 
 
 It&rsquo;s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable.
 
 
 
 
 Life at Checkout.com
 
 
 
 
 We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection.
 
 
 Curious about what it&rsquo;s like to be part of our team? Visit our Careers Page to learn more about our culture, open roles, and what drives us.
 
 
 For a closer look at daily life at Checkout.com, follow us on LinkedIn and Instagram
</div>

Senior Analyst, Due Diligence

<div>Company Description
We&rsquo;re Checkout.com &ndash; you might not know our name, but companies like eBay, ASOS, Klarna, Uber Eats, and Sony do. That moment when you check out online? We make it happen.
Checkout.com is where the world checks out. Our global network powers billions of transactions every year, making money move without making a fuss. We spent years perfecting a service most people will never notice. Because when digital payments just work, businesses grow, customers stay, and no one stops to think about why.
With 19 offices spanning six continents, we feel at home everywhere &ndash; but London is our HQ. Wherever our people work their magic, they&rsquo;re fast-moving, performance-obsessed, and driven by being better every day. Ideal. Because a role here isn&rsquo;t just another job; it&rsquo;s a career-defining opportunity to build the future of fintech.
Job Description
The Regional People Lead for MENA will play a critical role in shaping and driving the people strategy for Checkout.com in the MENA region. This individual will be responsible for creating a positive and engaging employee experience across multiple territories, partnering closely with local and global leadership teams. The role requires a deep understanding of the diverse culture and regulatory landscape of the MENA region, and the ability to adapt global strategic People policies and practices to local contexts.
This leader will foster a high-performing and inclusive culture that reflects Checkout.com&rsquo;s values and operating principles, while ensuring alignment with the company&rsquo;s global people strategy. They will also be a key contributor to the global People leadership team, collaborating with peers to share best practices and drive continuous improvement.
Locations:
UAE
Saudi Arabia
As Regional People Leader, you will be responsible for:<ul><li>
Developing and implementing a comprehensive People strategy for the MENA region, aligned with global objectives and tailored to local nuances. This includes talent acquisition, development, workplace experience, facility management, employee relations, and engagement of the workforce.</li><li>
Build strong relationships with local leadership teams to understand their business needs and provide strategic People support and guidance.</li><li>
Managing a team of People professionals across the region, fostering their development and ensuring high-quality service delivery.</li><li>
Overseeing all People operations in the region, ensuring compliance with the local labour laws, regulation and intern policies.</li><li>
Driving key People initiatives such as diversity and inclusion, leadership development, and employee engagement.</li><li>
Designing and facilitating leadership and cultural initiatives, using influencing and coaching skills to cultivate a culture that reflects our core values and operating principles.</li><li>
Analyzing People data and trends to identify opportunities for improvement and inform decision-making.</li><li>
Partnering with the global People team to ensure consistency and best practice sharing across regions.</li><li>
Designing, building and implementing programs, processes and tools to help set managers and employees up for success</li></ul>
Bring all of you to work
We create the conditions for high performers to thrive &ndash; through real ownership, fewer blockers, and work that makes a difference from day one.
Here, you&rsquo;ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It&rsquo;s a place where ambition gets met with opportunity &ndash; and where your growth is in your hands.
We work as one team, and we back each other to succeed. So whatever your background or identity, if you&rsquo;re ready to grow and make a difference, you&rsquo;ll be right at home here.
It&rsquo;s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable. 
Life at Checkout.com
We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection.
Curious about what it&rsquo;s like to be part of our team? Visit our Careers Page to learn more about our culture, open roles, and what drives us.
For a closer look at daily life at Checkout.com, follow us on LinkedIn and Instagram</div>

Regional People Leader - MENA

<div>Company Description
We&rsquo;re Checkout.com &ndash; you might not know our name, but companies like eBay, ASOS, Klarna, Uber Eats, and Sony do. That moment when you check out online? We make it happen.
Checkout.com is where the world checks out. Our global network powers billions of transactions every year, making money move without making a fuss. We spent years perfecting a service most people will never notice. Because when digital payments just work, businesses grow, customers stay, and no one stops to think about why.
With 19 offices spanning six continents, we feel at home everywhere &ndash; but London is our HQ. Wherever our people work their magic, they&rsquo;re fast-moving, performance-obsessed, and driven by being better every day. Ideal. Because a role here isn&rsquo;t just another job; it&rsquo;s a career-defining opportunity to build the future of fintech.
Job Description
Data Operations Analyst Analyst at Checkout.com
As a Data Operations Analyst at Checkout.com, you will be responsible for operationalizing data requests and building cross-functional relationships with stakeholders across the Operations organization, interfacing with our BI/Analytics team to curate roadmap and scope Data Model buildout, establish data quality assurance processes, scripts, and dashboards in order provide oversight on data transformation across internal systems, and provide direct support to our Commercial and Operations end users related to questions about internal reporting or customer insights.
What you will be doing:<ul><li>
Manage data syncs and content automation platforms, improve/enhance reporting templates, and help create enablement content for end-users</li><li>
Support the compilation of recurring executive reporting collateral in our Operations and Commercial departments</li><li>
Build and maintain data-driven data quality assurance scripts and foster relationships with internal stakeholders to action and remediate any discrepancies.</li><li>
Operationalize data requests through the form of visual dashboards, informal ad-hoc reports, queries, or manual compilation. Work to scale and automate this with the support of the BI/Analytics organization.</li><li>
Build Payments analytics expertise and support end-users in the Commercial organization with questions regarding Merchant performance insights</li></ul>
About You<ul><li>
Bachelor's degree in business, finance, mathematics, or a related field</li><li>
0-2 years of experience in an analytical role, preferably with some exposure to sales, marketing, or operational data. (Relevant internships or academic projects are a plus!)</li><li>
Basic understanding of analytical concepts and techniques.</li><li>
Strong analytical skills with experience in data analysis, manipulation, and visualization</li><li>
Experience with data modeling, forecasting, and regression analysis</li><li>
Proficiency in Excel; familiarity with SQL and data visualization tools is a plus.</li><li>
Strong attention to detail and a desire to learn.</li><li>
Excellent communication skills and the ability to work effectively as part of a team.</li><li>
Ability to work independently and collaboratively in a fast-paced environment</li></ul>
If you don't meet all the requirements but think you might still be right for the role, please apply anyway. We're always keen to speak to people who connect with our mission and values.
Bring all of you to work
We create the conditions for high performers to thrive &ndash; through real ownership, fewer blockers, and work that makes a difference from day one.
Here, you&rsquo;ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It&rsquo;s a place where ambition gets met with opportunity &ndash; and where your growth is in your hands.
We work as one team, and we back each other to succeed. So whatever your background or identity, if you&rsquo;re ready to grow and make a difference, you&rsquo;ll be right at home here.
It&rsquo;s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable. 
Life at Checkout.com
We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection.
Curious about what it&rsquo;s like to be part of our team? Visit our Careers Page to learn more about our culture, open roles, and what drives us.
For a closer look at daily life at Checkout.com, follow us on LinkedIn and Instagram</div>

Analyst I, Insights and Analytics

Checkout.com is actively seeking an ambitious Network Fees Management Associate to join our growing Network Fees Management team in Dubai and to focus on this growing region.The successful candidate will be working on managing and optimising this region and will have the opportunity to work with Product, Finance and Commercial teams to design and implement the Network Fees Management strategy.The ideal candidate will be a proactive, data driven and analytical individual with high attention to detail.They will also have a strong understanding of payment networks and the ability to work cross-functionally with internal teams.What you will be doing:<ul><li>Owner for Network fees in this region including Visa/ Mastercard, APM and Third Party Party Agreements)</li><li>Build and implement comprehensive frameworks and processes for Network Fees management.</li><li>Drive the development of an internal toolkit that enables teams to self-serve and improve efficiency across the organization.</li><li>Act as a key point of contact for the Commercial team, providing support for merchant queries and participating in Quarterly Business Reviews (QBRs) to address network fee-related concerns and insights.</li><li>Lead training and enablement initiatives to educate internal teams on network fee updates and changes ensuring a smooth implementation of new fees.</li><li>Contribute in the development and implementation of process improvements to automate and streamline network fee management tasks.</li><li>Lead Network Fee related projects, designing solutions while ensuring alignment with Commercial and Product.</li></ul>About You:<ul><li>Strong understanding of payment networks and their fee structure (Interchange, Scheme Fees etc.)</li><li>Excellent analytical and research skills</li><li>Data-driven with high attention to detail</li><li>Proactive, keen to take ownership and delivery focused</li><li>A self-starter capable of building strong collaborative working relationships with business partners</li><li>A great communicator, able to influence stakeholders</li><li>Experience with SQL and BI tools is a plus</li></ul>

Senior Associate, Network Fees Management

<div>
 
 Company Description
 
 
 
 We&rsquo;re Checkout.com &ndash; you might not know our name, but companies like eBay, ASOS, Klarna, Uber Eats, and Sony do. That moment when you check out online? We make it happen.
 
 
 Checkout.com is where the world checks out. Our global network powers billions of transactions every year, making money move without making a fuss. We spent years perfecting a service most people will never notice. Because when digital payments just work, businesses grow, customers stay, and no one stops to think about why.
 
 
 With 19 offices spanning six continents, we feel at home everywhere &ndash; but London is our HQ. Wherever our people work their magic, they&rsquo;re fast-moving, performance-obsessed, and driven by being better every day. Ideal. Because a role here isn&rsquo;t just another job; it&rsquo;s a career-defining opportunity to build the future of fintech.
 
 
 
 Job Description
 
 
 
 Checkout.com is actively looking for a strategic-thinking, resourceful and highly driven Account Manager to nurture and maintain long-term relationships with our Enterprise merchants. This is an excellent opportunity to join one of the most successful FinTech companies at a turning point of its global expansion.
 
 
 You will be the business advisor and main point of contact to a merchant post integration process. You will act as the voice of our product and ambassador of our brand, acting as a trusted advisor and strategic partner to our merchants. Key for success here will be the ability to apply your business savvy knowledge and the required gravitas to effectively communicate and influence at all levels to achieve win-win scenarios and promote the value proposition.
 
 
 The ideal candidate is an independent, hard-working individual, able to stand out in an entrepreneurial environment and excel through self-motivation and personal drive. If you are eager to join a growing, fast-paced, start-up company and contribute to crafting its future, this is the role for you to make a difference.
 
 
 
 What You&rsquo;ll Be Doing
 
 
 
 <ul>
 <li>
 Crafting merchant specific account development plans focusing on revenue generation
 </li>
 <li>
 Building high touch, consultative and positive relationships with our merchants through regular and open communications
 </li>
 <li>
 Delivering expertise, education, and guidance to merchants as they craft and complete a comprehensive, global payments strategy.
 </li>
 <li>
 Analyse merchant&rsquo;s performance and provide recommendations to improve the payment flow /revenue
 </li>
 <li>
 Focusing on exceeding strategic and financial targets of our merchants by analysing active payment products, transaction volumes, and service levels
 </li>
 <li>
 Understanding the intricacies of our products, services and partner networks thoroughly to leverage as needed to meet our merchants&rsquo; needs
 </li>
 <li>
 Collaborating with various teams across the company (e.g. Sales, Integration, Support, Legal, Engineering) to ensure an outstanding merchant experience
 
 
 </li>
 </ul>
 
 About You
 
 
 
 <ul>
 <li>
 Good knowledge of today&rsquo;s major e-commerce and payments technologies, players and future trends
 </li>
 <li>
 2+ years of experience working in a PSP, Acquirer or similar
 </li>
 <li>
 Experience in a B2B Enterprise Account Management and/or Relationship Management role in the FinTech and/or Payments industry
 </li>
 <li>
 A strategic problem solver with excellent project management skills
 </li>
 <li>
 Customer driven and able to establish robust relationships with assigned customer base
 </li>
 <li>
 Multifaceted approach adapting to changing requirements with the ability to balance multiple opportunities
 </li>
 <li>
 Proven consultative sales abilities and proven ability to work well in a fast-paced environment, collaborating across multiple departments and influencing all levels within an external organisation
 
 
 </li>
 </ul>
 
 
 Bring all of you to work
 
 
 
 
 We create the conditions for high performers to thrive &ndash; through real ownership, fewer blockers, and work that makes a difference from day one.
 
 
 Here, you&rsquo;ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It&rsquo;s a place where ambition gets met with opportunity &ndash; and where your growth is in your hands.
 
 
 We work as one team, and we back each other to succeed. So whatever your background or identity, if you&rsquo;re ready to grow and make a difference, you&rsquo;ll be right at home here.
 
 
 It&rsquo;s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable.
 
 
 
 
 Life at Checkout.com
 
 
 
 
 We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection.
 
 
 Curious about what it&rsquo;s like to be part of our team? Visit our Careers Page to learn more about our culture, open roles, and what drives us.
 
 
 For a closer look at daily life at Checkout.com, follow us on LinkedIn and Instagram
</div>

Specialist, Account Management

<div>Company Description
We&rsquo;re Checkout.com &ndash; you might not know our name, but companies like eBay, ASOS, Klarna, Uber Eats, and Sony do. That moment when you check out online? We make it happen.
Checkout.com is where the world checks out. Our global network powers billions of transactions every year, making money move without making a fuss. We spent years perfecting a service most people will never notice. Because when digital payments just work, businesses grow, customers stay, and no one stops to think about why.
With 19 offices spanning six continents, we feel at home everywhere &ndash; but London is our HQ. Wherever our people work their magic, they&rsquo;re fast-moving, performance-obsessed, and driven by being better every day. Ideal. Because a role here isn&rsquo;t just another job; it&rsquo;s a career-defining opportunity to build the future of fintech.
Job Description
Checkout.com is actively looking for a strategic-thinking, resourceful and highly driven Account Management Specialist to nurture and maintain long-term relationships with our Enterprise merchants. This is an excellent opportunity to join one of the most successful FinTech companies at a turning point of its global expansion. 
 
You will be the first point of contact to a merchant post integration process and provide valuable business insights. You will act as the voice of our product and ambassador of our brand, becoming a trusted advisor and strategic partner to our merchants. Key for success will be the ability to apply your business savvy knowledge and the required gravitas to effectively communicate and influence at all levels to achieve win-win scenarios and promote the value proposition. 
 
The ideal candidate is an independent, hard-working individual, able to stand out in an entrepreneurial environment and excel through self-motivation and personal drive. If you are eager to join a growing, fast-paced, start-up company and contribute to crafting its future, this is the role for you to make a difference.
How you&rsquo;ll make an impact<ul><li>
Grow a portfolio of existing merchants by identifying expansion opportunities, cross/upselling Checkout&rsquo;s value add services.</li><li>
Delivering expertise, education, and guidance to merchants as they craft and complete a comprehensive, global payments strategy.</li><li>
Analyse payment performance and provide recommendations to optimise payment flow</li><li>
Understanding the intricacies of our products, services and partner networks thoroughly to leverage as needed to meet our merchants&rsquo; needs</li><li>
Collaborating with various teams across the company (e.g. Sales, Integration, Support, Legal, Engineering) to ensure an outstanding merchant experience</li></ul>
What we&rsquo;re looking for<ul><li>
3-5 + years experience in a B2B Account Management, Relationship Management, Sales role or Customer Success role in the FinTech and/or Payments industry and/or e-commerce/previous merchant experience</li><li>
Experience in the FinTech and/or Payments industry is preferred</li><li>
A strategic problem solver with excellent project management skills</li><li>
Knowledge of today&rsquo;s major e commerce and payments technologies, players and major future trends</li><li>
Customer-centric approach with robust relationship-building skills</li><li>
Multifaceted approach adapting to changing requirements with the ability to balance multiple opportunities concurrently</li><li>
Proven ability to work well in a fast-paced environment, collaborating across multiple departments and influencing internal and external stakeholders.</li></ul>
Bring all of you to work
We create the conditions for high performers to thrive &ndash; through real ownership, fewer blockers, and work that makes a difference from day one.
Here, you&rsquo;ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It&rsquo;s a place where ambition gets met with opportunity &ndash; and where your growth is in your hands.
We work as one team, and we back each other to succeed. So whatever your background or identity, if you&rsquo;re ready to grow and make a difference, you&rsquo;ll be right at home here.
It&rsquo;s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable. 
Life at Checkout.com
We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection.
Curious about what it&rsquo;s like to be part of our team? Visit our Careers Page to learn more about our culture, open roles, and what drives us.
For a closer look at daily life at Checkout.com, follow us on LinkedIn and Instagram</div>

<div>The Role</div><div> </div><div>In Enterprise Technical Account Management (TAM), you will be instrumental in building and maintaining strategic relationships with key clients, ensuring their satisfaction by resolving their technical issues, optimizing their payment solutions and delivering exceptional service with your technical expertise and strong interpersonal skills.</div><div> </div><div>What you'll be doing:</div><div>Relationship Management: Build and nurture long-term relationships with key clients, serving as their primary point of contact for technical matters.</div><div>Customer Success: Understand our clients' business needs and goals, proactively identify opportunities to optimize their payment solutions, and ensure successful adoption and utilization of our products.</div><div>Technical Support: Provide expert guidance and troubleshooting assistance to clients, addressing their technical inquiries, resolving issues promptly, and ensuring minimal disruption to their payment infrastructure through deep understanding of their integrations and how our products work together.</div><div>Training and Demo: Help upselling efforts with merchant demonstrations and technical training - hold workshops and refreshers on our product offering to keep clients up-to-date with new features and deliverables.</div><div>Project Management: Lead and coordinate the addition of new payment solutions as well as technical migrations for clients as they expand with Checkout.com, working closely with cross-functional teams to ensure successful delivery within agreed timelines and specifications.</div><div>Product Feedback: Act as a conduit between clients and internal teams, gathering customer feedback, documenting feature requests, and providing client derived insights to enable continuous improvement of our product roadmap.</div><div>Market Intelligence: Stay up-to-date with industry trends, emerging technologies, and regulatory changes in the payments landscape, sharing relevant insights with clients to help them navigate the evolving landscape.</div><div> </div><div>Qualifications</div><div>4+ years of experience in a technical role with experience managing internal and external stakeholders. This ideally includes effective presentation skills.</div><div>Bachelor's degree in a relevant field (e.g., Computer Science, Information Technology, Business, Economics, Statistics) is desirable or equivalent practical experience in internet technologies and technical processes.</div><div>Familiarity with Payments industry regulations and technical frameworks (3DS, SCA, AVS, MIT)</div><div>Familiarity with API-based integration methods and related tools/frameworks</div><div>Familiarity with front and back end technologies (i.e. JavaScript, CSS, HTML etc)</div><div>Excellent communication and interpersonal skills, with the ability to effectively engage with both technical and non-technical stakeholders.</div><div>Results-oriented approach with a focus on delivering exceptional customer satisfaction.</div><div>Knowledge of payments technology, compliance standards, and security protocols related to payments (e.g., PCI-DSS, PSD2) is a plus.</div><div>Willingness to travel occasionally to client sites as required.</div><div> </div>

Senior Specialist, Technical Account Management

Join Checkout.com and explore 12   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Checkout.com

ABOUT_COMPANY

Senior Analyst, Due Diligence

Regional People Leader - MENA

Analyst I, Insights and Analytics

Senior Associate, Network Fees Management

Specialist, Account Management

Specialist, Account Management

Senior Specialist, Technical Account Management