Qureos Mentor

ChenMed

<div></div><div><div><div><div>Location</div>
Miami, Florida, United States of America
<div>Category</div>
Corporate
<div>Job Id</div>
R0048109</div></div></div><div></div>
<br><p></p><div><p><b>We&rsquo;re unique. You should be, too.</b></p><p></p><p>
We&rsquo;re changing lives every day. For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts? Do you inspire others with your kindness and joy?</p><p></p><p>
We&rsquo;re different than most primary care providers. We&rsquo;re rapidly expanding and we need great people to join our team.</p><p></p><p>
The Supervisor is accountable for onboarding and training the Medication Adherence Technicians, setting standards of excellence for the team, and supervising their performance; with the ultimate goal for patients to obtain an organized product they will understand allowing them to reduce or eliminate any adherence challenges. In addition, the Supervisor will be also responsible for acting as an Medication Adherence Technician him/herself. In that regard, he/she is also responsible for investigating why patients are late to pickup their refills, calling patients who do not have auto-refill to encourage them to enroll, close the loop for patients who have not picked up their medications on time by either routing to the care team to refill, determining if the patient has moved to an external pharmacy, or is no longer prescribed the medication.</p><p><br>
The Supervisor, Medication Adherence must always provide excellent customer service and will approach every interaction with patients as an opportunity to support better health by ensuring they have addressed and are prepared to solve for barriers to patient medication adherence.<br>
A successful Supervisor possesses a passion for working with seniors and embodies our patient promise. The Supervisor will serve our patients according to corporate policies and regulations, while achieving department quality, compliance, and productivity standards, ensuring a high level of customer service.</p><p></p><p>
This is a fully remote position with benefits and bonus package included.</p><p></p><p><b>
</b><b>ESSENTIAL JOB DUTIES/RESPONISBILITIES:</b></p><p></p><p><b>
Works in a fast-paced, structured call center environment</b></p><ul><li><p>
Understands and follows policies and procedures.</p></li><li><p>
Makes appropriate and timely decisions according to department standards, procedures and policies.</p></li></ul><p></p><p><b>
Manages call center workload/execution</b></p><ul><li><p>
Sets the SOP for the workflow process for the Medication Adherence Call Center (MACC).</p></li><li><p>
Determines the KPIs for the MACC.</p></li><li><p>
Closes the loop completely for patient/care team issues related to medication refills.</p></li><li><p>
Handles numerous phone contacts per day.</p></li></ul><p></p><p><b>
Manages tools and resources required to perform the duties for the MACC</b></p><ul><li><p>
Create a system that allows for monitoring the MACC&rsquo;s progress which will include the current Work In Progress (WIP) report.</p></li><li><p>
Inform the developers if the Medication Adherence Tracking tool is not working properly.</p></li><li><p>
Connect with the Part D payer connection, for external payer data that is not in the Medication Adherence Tracking tool.</p></li></ul><p></p><p><b>
Delegates work</b></p><ul><li><p>
Follows-up/assigns all messages left from the previous day.</p></li><li><p>
Monitors Technician queues to maximize efficiencies.</p></li></ul><p></p><p><b>
Troubleshooting</b></p><ul><li><p>
Solves escalated pharmacy technician issues from the MACC team.</p></li></ul><p></p><p><b>
Administrative tasks</b></p><ul><li><p>
Assists in Coordinator schedule creation and schedule management.</p></li></ul><p></p><p><b>
Communication</b></p><ul><li><p>
Leads daily team meetings.</p></li><li><p>
Communicates in an effective manner (oral and written).</p></li><li><p>
Delivers an extraordinary customer experience by responding to inquiries and concerns.</p></li><li><p>
Interacts with employees across various levels and departments.</p></li></ul><p></p><p><b>
Training</b></p><ul><li><p>
Assists in training preparation, set-up and delivery.</p></li><li><p>
Trains new team members using job aides and virtual training sessions.</p></li><li><p>
Monitors calls for quality assurance.</p></li><li><p>
Maintains acceptable performance standards, including effectiveness, efficiency, and quality.</p></li><li><p>
Other duties as assigned and modified at manager&rsquo;s or Director&rsquo;s discretion.</p></li></ul><p></p><div><b>
KNOWLEDGE, SKILLS AND ABILITIES:</b></div><ul><li><p>
Detailed knowledge and understanding of medication adherence practices, protocols, techniques, functions and processes.</p></li><li><p>
Excellent interpersonal skills, telephone communications skills and pharmaceutical calculation skills</p></li><li><p>
Excellent written, verbal, listening and interpersonal communication skills.</p></li><li><p>
Must possess a customer service mindset with the ability to remain patient, calm and empathetic is challenging situations.</p></li><li><p>
Ability to make sound decisions and conduct follow ups for problematic situations that may arise during the established process.</p></li><li><p>
Ability to practice discretion and care on a regular basis when working with sensitive/confidential data pertaining to the patient, department, or company</p></li><li><p>
Ability to interact with all levels of internal and external parties, to convey information correctly and always represent ChenMed and its entities in the most favorable manner</p></li><li><p>
Proficient in Microsoft Office Suite products including Word, Excel, PowerPoint and Outlook, database, and presentation software.</p></li><li><p>
Ability and willingness to travel locally, regionally, divisionally or domestically up to 10% of the time.</p></li><li><p>
Ability to prioritize, organize, and multi-task.</p></li><li><p>
Able to train personnel.</p></li><li><p>
Scheduling experience.</p></li><li><p>
Able to deal with a fast-paced environment.</p></li><li><p>
Positive, cooperative, and collaborative attitude.</p></li><li><p>
Spoken and written fluency in English.</p></li></ul><p></p><div><b>
EDUCATION AND EXPERIENCE CRITERIA:</b></div><ul><li><p>
GED or High School Diploma.</p></li><li><p>
Must meet the following requirements:</p><ul><li><p>
Certification as a Pharmacy Technician or Medication Assistant AND</p></li><li><p>
A minimum of 2 years of work experience in a medication dispensing/pharmacy setting AND</p></li><li><p>
A minimum of 2 years of leadership/supervisory experience strongly preferred</p></li></ul></li></ul><ul><li><p>
Experience with Microsoft Office.</p></li><li><p>
Experience with web-based customer relationship management systems.</p></li><li><p>
Proficiency in keyboarding and navigating a windows environment.</p></li></ul><p><b>
PAY RANGE:</b></p>
$22.0 - $31.42 Hourly<p>
The posted pay range represents the base hourly rate or base annual full-time salary for this position. Final compensation will depend on a variety of factors including but not limited to experience, education, geographic location, and other relevant factors. This position may also be eligible for a bonuses or commissions.</p><p><b>
EMPLOYEE BENEFITS</b></p><p>
https://chenmed.makeityoursource.com/helpful-documents</p><p></p><p>
We&rsquo;re ChenMed and we&rsquo;re transforming healthcare for seniors and changing America&rsquo;s healthcare for the better. Family-owned and physician-led, our unique approach allows us to improve the health and well-being of the populations we serve. We&rsquo;re growing rapidly as we seek to rescue more and more seniors from inadequate health care.
</p><p></p><p>ChenMed is changing lives for the people we serve and the people we hire. With great compensation, comprehensive benefits, career development and advancement opportunities and so much more, our employees enjoy great work-life balance and opportunities to grow. Join our team who make a difference in people&rsquo;s lives every single day.</p><p></p><p>
Current employees, if you want to apply to our internal career site, please click HERE</p><br>
<p></p>
#LI-Remote</div>

Supervisor, Medication Adherence

<div></div><div><div><div><div>Location</div>
Miami, Florida, United States of America
<div>Category</div>
Information Technology
<div>Job Id</div>
R0048080</div></div></div><div></div>
<br><p></p><div><p><b>We&rsquo;re unique. You should be, too.</b></p><p></p><p>
We&rsquo;re changing lives every day. For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts? Do you inspire others with your kindness and joy?</p><p></p><p>
We&rsquo;re different than most primary care providers. We&rsquo;re rapidly expanding and we need great people to join our team.</p><p></p>
The Senior Software Engineer is responsible for application development and coding, unit testing, system support and documentation. The incumbent in this role designs, modifies, develops, writes and implements software programming applications and components; supports and/or installs software applications and components; works from written specifications and pre-established guidelines to perform the functions of the job and maintains documentation of process flow. He/She works closely with other software developers and technical professionals.<p><b>
ESSENTIAL JOB DUTIES/RESPONSIBILITIES:</b></p><ul><li>
Designs, develops, tests and delivers software solutions using one or more commercial languages as well as, open source tools. Develops and delivers software in an Agile/Scrum environment.</li><li>
Manages projects while accepting responsibility over a specialized area. Provides good clear communications to stakeholders, setting expectations. Relies on own judgment, with feedback from Manager.</li><li>
Engages with key stakeholders to ensure requirements, schedules and all expectations are understood by the development team and stakeholders for assigned software solutions and software maintenance.</li><li>
Develops and executes automated unit testing for all assigned software solutions.</li><li>
Supports infrastructure and network teams in analysis and resolution of issues that are software solution related.</li><li>
Performs all functions necessary to take software solutions from planning to implementation. Escalates appropriately, if deadlines are in danger of being missed.</li><li>
Coordinates with management to ensure identification of appropriate schedules, goals, design criteria, methodology, etc.</li><li>
Shares knowledge, lessons learned and best practices among the team.</li><li>
Supports and guides the delivery of software solutions. Provides appropriate documentation.</li><li>
Follows all defined software solution methods, processes, and procedures.</li><li>
Performs other duties as assigned and modified at manager&rsquo;s discretion.</li></ul><p></p><p><b>
KNOWLEDGE, SKILLS AND ABILITIES:</b></p><ul><li>
Superb knowledge of the Atlassian suite of products (Bitbucket/JIRA/CONFLUENCE etc.) or similar tools</li><li>
Expert knowledge in at least 2 domains or technologies. Intermediate competency in most domains or technologies used in teams</li><li>
Keen ability to anticipate software malfunctions and quickly identify solutions</li><li>
Largely self-directed. May provide direction to individuals or small teams</li><li>
Influences associated teams for best practices and decisions</li><li>
Ability to break multi-week objectives into tasks. Able to decompose tasks and provide definition for others</li><li>
Ability to improve team productivity. Knowledge to assist with recruitment of associate/junior level positions</li><li>
Superior ability to manage projects to deadlines while avoiding undue time crunch for self and project team</li><li>
Well-respected and viewed as a key contributor cross-functionally. Influences and builds consensus across diverse teams</li><li>
Able to articulate core controls and requirements to business units</li><li>
Proactive in developing actionable programs that drive improvements and increase productivity/revenue/customer value</li><li>
Ability to mentor and coach junior team members effectively and create a positive learning environment. Able to set measurable objectives</li><li>
Ability to work with minimal supervision (Bi-weekly Check-Ins)</li><li>
Expert skills in Microsoft Office Suite products including Word, Excel, PowerPoint and Outlook, plus a variety of other word-processing, spreadsheet, database, e-mail and presentation software</li><li>
Ability and willingness to travel locally, regionally and nationwide up to 10% of the time</li><li>
Spoken and written fluency in English</li><li>
This job requires use and exercise of independent judgment</li></ul><p><b>
EDUCATION AND EXPERIENCE CRITERIA:</b></p><ul><li><p>
Bachelor degree in Computer Science, Computer Information Systems, Software Engineering, Software Development, Mathematics or a related field <b>OR</b> additional experience above the minimum will be considered in lieu of the required education on a year-for-year basis required</p></li><li><p>
A minimum of 5 years&rsquo; work experience as a software engineer or similar IT role or related field required</p></li><li><p>
IT certification in Java, C, Objective-C, C++, Perl &amp; Python or similar formats preferred</p></li></ul><p><b>
PAY RANGE:</b></p>
$108,313 - $154,733 Salary<p>
The posted pay range represents the base hourly rate or base annual full-time salary for this position. Final compensation will depend on a variety of factors including but not limited to experience, education, geographic location, and other relevant factors. This position may also be eligible for a bonuses or commissions.</p><p><b>
EMPLOYEE BENEFITS</b></p><p>
https://chenmed.makeityoursource.com/helpful-documents</p><p></p><p>
We&rsquo;re ChenMed and we&rsquo;re transforming healthcare for seniors and changing America&rsquo;s healthcare for the better. Family-owned and physician-led, our unique approach allows us to improve the health and well-being of the populations we serve. We&rsquo;re growing rapidly as we seek to rescue more and more seniors from inadequate health care.
</p><p></p><p>ChenMed is changing lives for the people we serve and the people we hire. With great compensation, comprehensive benefits, career development and advancement opportunities and so much more, our employees enjoy great work-life balance and opportunities to grow. Join our team who make a difference in people&rsquo;s lives every single day.</p><p></p><p>
Current employees, if you want to apply to our internal career site, please click HERE</p><br>
<p></p>
#LI-Hybrid</div>

Senior Software Engineer

<div></div><div><div><div><div>Location</div>
St. Louis, Missouri, United States of America
<div>Category</div>
Medical Center Support
<div>Job Id</div>
R0048205</div></div></div><div></div>
<br><p></p><div><p><b>We&rsquo;re unique. You should be, too.</b></p><p></p><p>
We&rsquo;re changing lives every day. For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts? Do you inspire others with your kindness and joy?</p><p></p><p>
We&rsquo;re different than most primary care providers. We&rsquo;re rapidly expanding and we need great people to join our team.</p><p></p>
The Medical Assistant is an unlicensed medical professional cross-trained to perform routine administrative and clinical tasks to keep the medical centers running smoothly. The duties of Medical Assistant vary from setting to setting, depending on the size, location and type. In addition to administrative duties, Medical Assistants perform clinical duties under direct physician supervision in accordance with state medical practice acts. The Medical Assistant supports our Physician-lead Care Teams that are focused on providing excellent and comprehensive primary care for a specific population of patients.<p>
ESSENTIAL JOB DUTIES/RESPONSIBILITIES:</p><ul><li>
Measures and records patient vital signs; records patient interview and medical history.</li><li>
Catalogs and communicates patient needs to the PCP, Clinician, Specialist and/or other clinical personnel.</li><li>
Prepares patients for examinations and performs routine screening tests; assists physician with exams; explains treatment procedures and physicians' instructions to patient.</li><li>
Observes patients and reports any changes in patient conditions to the PCP, Clinician, Specialist and/or other clinical personnel.</li><li>
Perform non-critical medical and therapeutic procedures based on medical instructions. Collects phlebotomy and other lab specimens; performs basic waived lab tests.</li><li>
Prepares and administers medications; changes dressings, applies bandages, removes sutures and other first aid procedures; uses CPR skills when necessary, all under physician supervision.</li><li>
Maintains supplies, equipment, stocks and sterilizes instruments; practices OSHA safety standards; performs accurate, legal, and ethical documentation at all times.</li><li>
Processes patient phone messages, returning calls and routing them to other team members as appropriate; calls patients to obtain and relay pertinent information for the physician.</li><li>
Upon physician approval and authorization, calls in prescriptions to the pharmacy. Uses communication skills with appropriate medical terminology; and follows appropriate legal and ethical professional conduct; authorized individuals will use the ChenMed Rx system to support physician medication dispensing.</li><li>
Provides health coaching to a defined group of patients to support healthy lifestyle choices. Follows up with coached patients via weekly calls.</li><li>
Performs other duties as assigned and modified at manager&rsquo;s discretion.</li></ul><p></p><div><b>
KNOWLEDGE, SKILLS AND ABILITIES:</b></div><ul><li>
Knowledge of medical products, terminology, services, standards, policies and procedures</li><li>
Excellent interpersonal and customer service skills with a heart of compassion and empathy towards our patients and families</li><li>
Exceptional oral and written communication skills, time management skills and organizational skills</li><li>
Ability to effectively collaborate and partner with team members, including physicians and other clinicians, market leaders, center managers, nurses, case managers, front desk staff, center managers, and market leaders</li><li>
Mindset focused on resolving problems for patients and achieving team goals</li><li>
Skilled in basic phone and computer operation</li><li>
Must be detail-oriented to ensure accuracy of reports and data</li><li>
Ability to maintain effective and organized systems to ensure timely patient flow</li><li>
Ability to act calmly in busy or stressful situations</li><li>
Proficient skills in Microsoft Office Suite products including Word, PowerPoint, Outlook and Excel plus a variety of other word-processing, spreadsheet, database, e-mail and presentation software</li><li>
Ability and willingness to travel locally and/or regionally up to 80% of the time to assist in covering other centers, as needed</li><li>
Spoken and written fluency in English</li></ul><div></div><p><b>
PAY RANGE:</b></p>
$17.0 - $24.26 Hourly<p>
The posted pay range represents the base hourly rate or base annual full-time salary for this position. Final compensation will depend on a variety of factors including but not limited to experience, education, geographic location, and other relevant factors. This position may also be eligible for a bonuses or commissions.</p><p><b>
EMPLOYEE BENEFITS</b></p><p>
https://chenmed.makeityoursource.com/helpful-documents</p><p></p><p>
We&rsquo;re ChenMed and we&rsquo;re transforming healthcare for seniors and changing America&rsquo;s healthcare for the better. Family-owned and physician-led, our unique approach allows us to improve the health and well-being of the populations we serve. We&rsquo;re growing rapidly as we seek to rescue more and more seniors from inadequate health care.
</p><p></p><p>ChenMed is changing lives for the people we serve and the people we hire. With great compensation, comprehensive benefits, career development and advancement opportunities and so much more, our employees enjoy great work-life balance and opportunities to grow. Join our team who make a difference in people&rsquo;s lives every single day.</p><p></p><p>
Current employees, if you want to apply to our internal career site, please click HERE</p><br>
<p></p>
#LI-Onsite</div>

Medical Assistant - Float

<div></div><div><div><div><div>Location</div>
Saint Louis, Missouri, United States of America
<div>Category</div>
Medical Center Support
<div>Job Id</div>
R0048235</div></div></div><div></div>
<br><p></p><div><p><b>We&rsquo;re unique. You should be, too.</b></p><p></p><p>
We&rsquo;re changing lives every day. For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts? Do you inspire others with your kindness and joy?</p><p></p><p>
We&rsquo;re different than most primary care providers. We&rsquo;re rapidly expanding and we need great people to join our team.</p><p></p>
The Medical Assistant is an unlicensed medical professional cross-trained to perform routine administrative and clinical tasks to keep the medical centers running smoothly. The duties of Medical Assistant vary from setting to setting, depending on the size, location and type. In addition to administrative duties, Medical Assistants perform clinical duties under direct physician supervision in accordance with state medical practice acts. The Medical Assistant is an integral member of a Physician-lead Care Team that is focused on providing excellent and comprehensive primary care for a specific population of patients.<p>
ESSENTIAL JOB DUTIES/RESPONSIBILITIES:</p><ul><li>
Measures and records patient vital signs; records patient interview and medical history.</li><li>
Catalogs and communicates patient needs to the PCP, Clinician, Specialist and/or other clinical personnel.</li><li>
Prepares patients for examinations and performs routine screening tests; assists physician with exams; explains treatment procedures and physicians' instructions to patient.</li><li>
Observes patients and reports any changes in patient conditions to the PCP, Clinician, Specialist and/or other clinical personnel.</li><li>
Perform non-critical medical and therapeutic procedures based on medical instructions. Collects phlebotomy and other lab specimens; performs basic waived lab tests.</li><li>
Prepares and administers medications; changes dressings, applies bandages, removes sutures and other first aid procedures; uses CPR skills when necessary, all under physician supervision.</li><li>
Maintains supplies, equipment, stocks and sterilizes instruments; practices OSHA safety standards; performs accurate, legal, and ethical documentation at all times.</li><li>
Processes patient phone messages, returning calls and routing them to other team members as appropriate; calls patients to obtain and relay pertinent information for the physician.</li><li>
Upon physician approval and authorization, calls in prescriptions to the pharmacy. Uses communication skills with appropriate medical terminology; and follows appropriate legal and ethical professional conduct; authorized individuals will use the ChenMed Rx system to support physician medication dispensing.</li><li>
Provides health coaching to a defined group of patients to support healthy lifestyle choices. Follows up with coached patients via weekly calls.</li><li>
Performs other duties as assigned and modified at manager&rsquo;s discretion.</li></ul><p></p><p>
KNOWLEDGE, SKILLS &amp; ABILITIES:</p><ul><li><p>
Excellent interpersonal and customer service skills with a heart of compassion and empathy towards our patients and families</p></li><li><p>
Exceptional oral and written communication skills, time management skills and organizational skills</p></li><li><p>
Ability to effectively collaborate and partner with team members, including physicians and other clinicians, market leaders, center managers, nurses, case managers, front desk staff, center managers, and market leaders</p></li><li><p>
Mindset focused on resolving problems for patients and achieving team goals</p></li><li><p>
Knowledge of medical products, terminology, services, standards, policies and procedures</p></li><li><p>
Skilled in basic phone and computer operation</p></li><li><p>
Must be detail-oriented to ensure accuracy of reports and data</p></li><li><p>
Ability to maintain effective and organized systems to ensure timely patient flow</p></li><li><p>
Ability to act calmly in busy or stressful situations</p></li><li><p>
Proficient skills in Microsoft Office Suite products including Word, PowerPoint, Outlook and Excel plus a variety of other word-processing, spreadsheet, database, e-mail and presentation software</p></li><li><p>
Ability and willingness to travel locally and/or regionally up to 10% of the time to assist in covering other centers, as needed</p></li><li><p>
Spoken and written fluency in English</p></li></ul><p><b>
PAY RANGE:</b></p>
$17.0 - $24.26 Hourly<p>
The posted pay range represents the base hourly rate or base annual full-time salary for this position. Final compensation will depend on a variety of factors including but not limited to experience, education, geographic location, and other relevant factors. This position may also be eligible for a bonuses or commissions.</p><p><b>
EMPLOYEE BENEFITS</b></p><p>
https://chenmed.makeityoursource.com/helpful-documents</p><p></p><p>
We&rsquo;re ChenMed and we&rsquo;re transforming healthcare for seniors and changing America&rsquo;s healthcare for the better. Family-owned and physician-led, our unique approach allows us to improve the health and well-being of the populations we serve. We&rsquo;re growing rapidly as we seek to rescue more and more seniors from inadequate health care.
</p><p></p><p>ChenMed is changing lives for the people we serve and the people we hire. With great compensation, comprehensive benefits, career development and advancement opportunities and so much more, our employees enjoy great work-life balance and opportunities to grow. Join our team who make a difference in people&rsquo;s lives every single day.</p><p></p><p>
Current employees, if you want to apply to our internal career site, please click HERE</p><br>
<p></p>
#LI-Onsite</div>

Medical Assistant

<div></div><div><div><div><div>Location</div>
Largo, Florida, United States of America
<div>Category</div>
Medical Center Support
<div>Job Id</div>
R0048130</div></div></div><div></div>
<br><p></p><div><p><b>We&rsquo;re unique. You should be, too.</b></p><p></p><p>
We&rsquo;re changing lives every day. For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts? Do you inspire others with your kindness and joy?</p><p></p><p>
We&rsquo;re different than most primary care providers. We&rsquo;re rapidly expanding and we need great people to join our team.</p><p></p>
The Lead, Care Promoter (CP) is a hybrid role flexing between providing direct patient care and
<br>
managing the day-to-day operations of the center, ensuring smooth daily patient flow. This is a
<br>
healthcare and leadership-focused position working directly with patients and their families, doctors, and other medical personnel in a dynamic and professional environment to provide the highest level of quality healthcare to all patients.<p>
ESSENTIAL JOB DUTIES/RESPONSIBILITIES:</p><ul><li>
Hybrid role supporting PCPs for patient care and managing day to day center operations ensuring that today&rsquo;s work is done today with special attention to CMAP and HEDIS measures.</li><li>
Supports smooth operations with special attention to scheduling, patient wait times, and other areas of concern to increase efficient and quality services.</li><li>
Assists the Center Clinical Manager in the supervision of Care Promoters and other support staff, including input for performance reviews and corrective action plans as needed.</li><li>
Under the direction of the Center Clinical Manager oversee and train new and existing staff Care Promoters on health education, laboratory, and Medication Room services.</li><li>
Prepares patients for examinations and performs routine screening tests; assists physician with exams; explains treatment procedures and physicians' instructions to patient.</li><li>
Processes patient phone messages, returning calls and routing them to other team members as appropriate; calls patients to obtain and relay pertinent information for the physician.</li><li>
Upon physician approval and authorization, calls in prescriptions to the pharmacy. Uses communication skills with appropriate medical terminology; and follows appropriate legal and ethical professional conduct; authorized individuals will use the ChenMed Rx system to support physician medication dispensing.</li><li>
Under the direction of the Center Clinical Manager oversees center quality activities including but not limited to: equipment checklists, monthly self assessments, waived testing quality control, inventory management</li><li>
Organizes and participates in quality improvement activities that promote center safety and improved patient outcomes.</li><li>
Performs other duties as assigned and/or delegated at manager&rsquo;s discretion.</li></ul><p>
KNOWLEDGE, SKILLS &amp; ABILITIES:</p><ul><li>
Knowledge of ChenMed Medical products, services, standards, policies and procedures</li><li>
Knowledge and understanding of all applicable laws and regulations and ChenMed&rsquo;s philosophy, policies, procedures, and standards</li><li>
Superior knowledge and skill in standard medical assistant intake procedures, including but not limited to: taking patient vitals and obtaining and documenting blood and other specimen samples for laboratory work</li><li>
Superior leadership, clinical, conflict resolution, communication and problem solving skills</li><li>
Excellent verbal communication skills</li><li>
Good organizational and prioritization skills. Ability to remain calm in stressful situations</li><li>
Ability and willingness to provide extraordinary customer service in all patient, customer and family member interactions.</li><li>
Ability to operate successfully in a fast-paced, ever-changing environment</li><li>
Astute ability to maintain professional conduct and confidentiality in the care of patients</li><li>
Ability to effectively communicate and work with doctors, patients and others in a professional and courteous manner</li><li>
Ability to pay close attention to detail and to ensure accuracy of reports and data</li><li>
Keen ability to manage multiple processes and effectively lead a team of Care Promoters and other clinical staff</li><li>
Proficient in Microsoft Office Suite products including Word, Excel, PowerPoint and Outlook, database, and presentation software</li><li>
Ability and willingness to travel locally, regionally and nationwide up to 20% of the time</li><li>
Spoken and written fluency in English required, bilingual a plus</li></ul><p><b>
PAY RANGE:</b></p>
$17.0 - $24.26 Hourly<p>
The posted pay range represents the base hourly rate or base annual full-time salary for this position. Final compensation will depend on a variety of factors including but not limited to experience, education, geographic location, and other relevant factors. This position may also be eligible for a bonuses or commissions.</p><p><b>
EMPLOYEE BENEFITS</b></p><p>
https://chenmed.makeityoursource.com/helpful-documents</p><p></p><p>
We&rsquo;re ChenMed and we&rsquo;re transforming healthcare for seniors and changing America&rsquo;s healthcare for the better. Family-owned and physician-led, our unique approach allows us to improve the health and well-being of the populations we serve. We&rsquo;re growing rapidly as we seek to rescue more and more seniors from inadequate health care.
</p><p></p><p>ChenMed is changing lives for the people we serve and the people we hire. With great compensation, comprehensive benefits, career development and advancement opportunities and so much more, our employees enjoy great work-life balance and opportunities to grow. Join our team who make a difference in people&rsquo;s lives every single day.</p><p></p><p>
Current employees, if you want to apply to our internal career site, please click HERE</p><br>
<p></p>
#LI-Onsite</div>

<div></div><div><div><div><div>Location</div>
Cleveland, Ohio, United States of America
<div>Category</div>
Medical Center Support
<div>Job Id</div>
R0048064</div></div></div><div></div>
<br><p></p><div><p><b>We&rsquo;re unique. You should be, too.</b></p><p></p><p>
We&rsquo;re changing lives every day. For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts? Do you inspire others with your kindness and joy?</p><p></p><p>
We&rsquo;re different than most primary care providers. We&rsquo;re rapidly expanding and we need great people to join our team.</p><p></p>
The Care Promoter 1 is an unlicensed medical professional cross-trained to perform routine administrative and clinical tasks to keep the medical centers running smoothly. The duties of Care Promoter 1 vary from setting to setting, depending on the size, location and type. In addition to administrative duties, Care Promoters perform clinical duties under direct physician supervision in accordance with state medical practice acts. The Care Promoter 1 is an integral member of a Physician-lead Care Team that is focused on providing excellent and comprehensive primary care for a specific population of patients.<p>
ESSENTIAL JOB DUTIES/RESPONSIBILITIES:</p><ul><li>
Measures and records patient vital signs; records patient interview and medical history.</li><li>
Catalogs and communicates patient needs to the PCP, Clinician, Specialist and/or other clinical personnel.</li><li>
Prepares patients for examinations and performs routine screening tests; assists physician with exams; explains treatment procedures and physicians' instructions to patient.</li><li>
Observes patients and reports any changes in patient conditions to the PCP, Clinician, Specialist and/or other clinical personnel.</li><li>
Perform non-critical medical and therapeutic procedures based on medical instructions. Collects phlebotomy and other lab specimens; performs basic waived lab tests.</li><li>
Prepares and administers medications; changes dressings, applies bandages, removes sutures and other first aid procedures; uses CPR skills when necessary, all under physician supervision.</li><li>
Maintains supplies, equipment, stocks and sterilizes instruments; practices OSHA safety standards; performs accurate, legal, and ethical documentation at all times.</li><li>
Processes patient phone messages, returning calls and routing them to other team members as appropriate; calls patients to obtain and relay pertinent information for the physician.</li><li>
Upon physician approval and authorization, calls in prescriptions to the pharmacy. Uses communication skills with appropriate medical terminology; and follows appropriate legal and ethical professional conduct; authorized individuals will use the ChenMed Rx system to support physician medication dispensing.</li><li>
Provides health coaching to a defined group of patients to support healthy lifestyle choices. Follows up with coached patients via weekly calls.</li><li>
Performs other duties as assigned and modified at manager&rsquo;s discretion.</li></ul><p></p><p>
KNOWLEDGE, SKILLS &amp; ABILITIES:</p><ul><li><p>
Excellent interpersonal and customer service skills with a heart of compassion and empathy towards our patients and families</p></li><li><p>
Exceptional oral and written communication skills, time management skills and organizational skills</p></li><li><p>
Ability to effectively collaborate and partner with team members, including physicians and other clinicians, market leaders, center managers, nurses, case managers, front desk staff, center managers, and market leaders</p></li><li><p>
Mindset focused on resolving problems for patients and achieving team goals</p></li><li><p>
Knowledge of medical products, terminology, services, standards, policies and procedures</p></li><li><p>
Skilled in basic phone and computer operation</p></li><li><p>
Must be detail-oriented to ensure accuracy of reports and data</p></li><li><p>
Ability to maintain effective and organized systems to ensure timely patient flow</p></li><li><p>
Ability to act calmly in busy or stressful situations</p></li><li><p>
Proficient skills in Microsoft Office Suite products including Word, PowerPoint, Outlook and Excel plus a variety of other word-processing, spreadsheet, database, e-mail and presentation software</p></li><li><p>
Ability and willingness to travel locally and/or regionally up to 10% of the time to assist in covering other centers, as needed</p></li><li><p>
Spoken and written fluency in English</p></li></ul><p><b>
PAY RANGE:</b></p>
$17.0 - $24.26 Hourly<p>
The posted pay range represents the base hourly rate or base annual full-time salary for this position. Final compensation will depend on a variety of factors including but not limited to experience, education, geographic location, and other relevant factors. This position may also be eligible for a bonuses or commissions.</p><p><b>
EMPLOYEE BENEFITS</b></p><p>
https://chenmed.makeityoursource.com/helpful-documents</p><p></p><p>
We&rsquo;re ChenMed and we&rsquo;re transforming healthcare for seniors and changing America&rsquo;s healthcare for the better. Family-owned and physician-led, our unique approach allows us to improve the health and well-being of the populations we serve. We&rsquo;re growing rapidly as we seek to rescue more and more seniors from inadequate health care.
</p><p></p><p>ChenMed is changing lives for the people we serve and the people we hire. With great compensation, comprehensive benefits, career development and advancement opportunities and so much more, our employees enjoy great work-life balance and opportunities to grow. Join our team who make a difference in people&rsquo;s lives every single day.</p><p></p><p>
Current employees, if you want to apply to our internal career site, please click HERE</p><br>
<p></p>
#LI-Onsite</div>

Care Promoter 1

<div></div><div><div><div><div>Location</div>
Miami, Florida, United States of America
<div>Category</div>
Human Resources
<div>Job Id</div>
R0048102</div></div></div><div></div>
<br><p></p><div><p><b>We&rsquo;re unique. You should be, too.</b></p><p></p><p>
We&rsquo;re changing lives every day. For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts? Do you inspire others with your kindness and joy?</p><p></p><p>
We&rsquo;re different than most primary care providers. We&rsquo;re rapidly expanding and we need great people to join our team.</p><p></p>
The Sourcer/Researcher 1 searches out and finds candidates for often high-volume, highly technical, specialized and/or hard-to-fill roles within the organization by building a candidate pipeline. The incumbent in this role supports the recruiting and business teams in building candidate conduits through relationships with internal and external resources and the development of procedures that help streamline processes that ultimately help the company attract, onboard and retain top talent. A champion of both the business and recruitment, he/she is responsible for sourcing, researching and finding talent that no one else can. The Sourcer/Researcher 1 works closely with Talent Acquisition and/or Clinical Recruitment Recruiters and staff and other HR COEs to ensure that a consistent flow of talent is introduced to leaders.<p><b>
ESSENTIAL JOB DUTIES/RESPONSIBILITIES:</b></p><ul><li>
Builds relationships with candidate communities to maintain a network of potential candidates and nurture a pipeline of potential candidates.</li><li>
Communicates frequently with Talent Acquisition/Clinical Recruitment and COE stakeholders to understand the needs of our hiring managers. Coordinates with hiring managers to determine position requirements.</li><li>
Identifies, interacts with and screens potential candidates predominantly through social media and online professional network searches. Organizes and conducts online and phone interviews.</li><li>
Develops, tests and tracks recruitment strategies to create an effective sourcing plan for top talent.</li><li>
Builds talent pipelines for future hiring needs.</li><li>
Measures conversion rates, including numbers of passive candidates who turn into applicants, get invited to interviews, get offers and get hired.</li><li>
Requests referrals from current employees and external networks.</li><li>
Promotes our employer brand online and offline.</li><li>
Maintains candidate databases via our Applicant Tracking System.</li><li>
Communicates with past applicants regarding new job opportunities.</li><li>
Crafts and sends recruiting emails.</li><li>
Performs other duties as assigned and modified at manager&rsquo;s discretion.</li></ul><p></p><p><b>
KNOWLEDGE, SKILLS AND ABILITIES:</b></p><ul><li>
Good business acumen and acuity</li><li>
Knowledge of and ability to research industry trends and innovations related to Sourcing and Recruiting</li><li>
Familiarity with social media marketing and digital networking</li><li>
Familiarity with HR databases, Applicant Tracking Systems (ATSs) and Candidate Management Systems (CMSs)</li><li>
Ability and willingness to perform as a team member on multiple projects simultaneously and work effectively in a fast-paced, dynamic team environment with high expectations for quality</li><li>
Ability to analyze information and use deductive reasoning</li><li>
Proven ability to provide excellent customer service, and work with multiple levels of the organization from senior management to first level associates</li><li>
Ability to positively present our company and open roles to potential candidates</li><li>
Solid writing, editing and proofreading skills; attention to detail</li><li>
Good verbal and written communication, presentation and facilitation skills</li><li>
Superb ability to conduct online and offline interviews</li><li>
Good negotiation skills</li><li>
Effective time-management and organizational abilities/skills to effectively assist with projects from inception to completion</li><li>
Self-starter; highly motivated; able to work with minimal supervision</li><li>
Proficient in Microsoft Office Suite products including Word, Excel, PowerPoint and Outlook, plus a variety of other word-processing, spreadsheet, database, e-mail and presentation software</li><li>
Ability and willingness to travel locally, regionally and nationwide up to 10% of the time and work evenings, weekends, holidays as needed</li><li>
Spoken and written fluency in English</li><li>
This job requires use and exercise of independent judgment</li></ul><p><b>
EDUCATION AND EXPERIENCE CRITERIA:</b></p><ul><li>
BA/BS degree in Human Resources, Communication, Business Administration or a closely related discipline <b>OR</b> additional experience above the minimum will be considered in lieu of the required education on a year-for-year basis required</li><li>
A minimum of 3 years of work experience as a Talent Sourcer, Recruitment Agent or in general Recruiting required</li><li>
Hands-on experience with online and offline sourcing and recruiting techniques required</li><li>
SPHR, PHR, SHRM-CP or similar certification a plus</li></ul><p><b>
PAY RANGE:</b></p>
$59,251 - $84,643 Salary<p>
The posted pay range represents the base hourly rate or base annual full-time salary for this position. Final compensation will depend on a variety of factors including but not limited to experience, education, geographic location, and other relevant factors. This position may also be eligible for a bonuses or commissions.</p><p><b>
EMPLOYEE BENEFITS</b></p><p>
https://chenmed.makeityoursource.com/helpful-documents</p><p></p><p>
We&rsquo;re ChenMed and we&rsquo;re transforming healthcare for seniors and changing America&rsquo;s healthcare for the better. Family-owned and physician-led, our unique approach allows us to improve the health and well-being of the populations we serve. We&rsquo;re growing rapidly as we seek to rescue more and more seniors from inadequate health care.
</p><p></p><p>ChenMed is changing lives for the people we serve and the people we hire. With great compensation, comprehensive benefits, career development and advancement opportunities and so much more, our employees enjoy great work-life balance and opportunities to grow. Join our team who make a difference in people&rsquo;s lives every single day.</p><p></p><p>
Current employees, if you want to apply to our internal career site, please click HERE</p><br>
<p></p>
#LI-Remote</div>

Sourcer/Researcher 1-10

Join ChenMed and explore 12   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

ChenMed

About Company

Supervisor, Medication Adherence

Senior Software Engineer

Medical Assistant - Float

Medical Assistant

Medical Assistant

Care Promoter 1

Sourcer/Researcher 1-10